Sr. Manager - E-Commerce

5 - 10 years

4 - 6 Lacs

Posted:None| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • E-commerce Strategy & Growth
    • Develop and implement strategic plans to drive online sales, customer acquisition, and retention.
    • Identify and capitalize on emerging e-commerce trends, technologies, and best practices.
    • Platform Management
      • Oversee the day-to-day operations of the e-commerce website(s) and marketplace channels (e.g., Amazon, Flipkart).
      • Ensure accurate product listings, pricing, inventory updates, and promotional campaigns.
      • Team Leadership
        • Lead, mentor, and manage the e-commerce team to achieve sales targets and improve operational efficiency.
        • Collaborate with cross-functional teams including marketing, logistics, and customer service.
        • Data & Analytics
          • Monitor and analyze key performance metrics such as conversion rates, customer acquisition costs, and ROI.
          • Prepare regular reports for senior management with actionable insights.
          • Customer Experience Optimization
            • Enhance website UI/UX to improve customer engagement and reduce bounce rates.
            • Manage customer feedback channels to ensure a high level of satisfaction.
            • Marketing & Promotions
              • Coordinate with digital marketing teams on SEO, SEM, email marketing, and social media campaigns.
              • Plan and execute seasonal and promotional campaigns to maximize sales.

                Requirements
                • Proven experience in e-commerce sales management, particularly with platforms like Amazon and Flipkart.
                • Strong background in digital marketing, including SEO, social media marketing on platforms like Instagram, and online ad campaigns on Amazon and Google.
                • Entrepreneurial mindset with a strong desire to take initiative and drive results.
                • Excellent analytical and problem-solving skills.
                • Strong leadership capabilities and experience in managing teams.
                • Ability to work flexibly in a fast-paced and dynamic environment.

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