Sr. Implementation Consultant

Sprinklr

1 - 9 years

20 - 25 Lacs

gurugram bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

housekeeping operational excellence business analysis analytical consulting customer experience management system design microsoft operations enterprise software

Work Mode

Work from Office

Job Type

Full Time

Job Description

Configure the Sprinklr product for various brands and industries following high standards of delivery and quality
Constant learning and collaborating with the team to develop best practices on product configuration
Work as a team to understand product adoption by various brands and establish standard practices to improve adoption
Expertise in business analysis, functional specification, system design, platform configuration, testing, and training while assisting in operational housekeeping. This includes:
Provide social insights and recommendations to support clients business practices
Design and configure the appropriate Sprinklr solution to meet all requirements based on best practices and client s custom needs, adhering to primary business use cases and platform functionalities
Perform health checks of existing customers in need of platform upgrades and suggest solutions based on best practices and client needs.
Ensure that all client users during customer onboarding are trained and educated properly on the platform & establish a relationship built on trust with client champions
Complete the execution of platform deployment in such a way as to anticipate future client needs or business requirements that may occur
Provide consulting advise to clients about Sprinklr platform during different phases of project implementation

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