Home
Jobs
Companies
Resume
KSB Limited. logo

Sr. Executive - Warranty - After Sales Services (Wastewater Pumps)

5 - 8 years

4 - 9 Lacs

Nasik, Sinnar

Posted:1 month ago| Platform: Naukri logo

Apply

Skills Required

Customer Complaints Warranty Management After Sales Service Complaint Handling Customer Satisfaction Warranty Claims Warranty Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Effective complaint management for wastewater pumps Responsible for on time complaint closure Complaint/commissioning coordination with end customer and ASC Managing field service coordinators and daily complaint monitoring till closure Root cause analysis of complaints & Identify scope of improvement with data analysis Provide technical support to Field service team as required Booking & Execution of spares for warranty complaints Support to PM&PS for product/process improvement Complaint review, warranty claims & complaint analysis communicated to all concern peoples in Plant, BO & ZO Arranging Technical Trainings for Wastewater Product Group Warranty & Service agreements with suppliers. Maintain track record of complaints and data analysis Enhancing the service processes and practices to the industry standard Preferred candidate profile Formal education: Degree/Diploma Mechanical/Electrical # Professional experience: 6/8 Years (Experience in Submerged Pumps) # Male candidates with comprehensive pump industry knowledge. # Special skills : 1) Strong customer facing skills 2) Excellent leadership qualities 3) Innovative 4) Good communication & having quick decision-making skills

More Jobs at KSB Limited.

Manager - Solar Pump

Nasik, Sinnar

10 - 15 yrs
|

INR 7 - 15 Lacs

Customer Service Engineer - Solar Pump

Nasik, Sinnar

5 - 10 yrs
|

INR 3 - 8 Lacs

Assistant Manager - Solar Pump Order Execution

Nasik, Sinnar

5 - 8 yrs
|

INR 4 - 9 Lacs

Assistant Manager - Technical Sales Service - Solar Pump

Nasik, Sinnar

5 - 10 yrs
|

INR 4 - 8 Lacs

Sr Executive - Industrial Engineering

Nasik, Sinnar

3 - 8 yrs
|

INR 3 - 7 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Customer Complaints Interview Now
KSB Limited.
KSB Limited.
www.ksb.com

Manufacturing - Pumps and Valves

Dublin

16,000+ globally Employees

9 Jobs

    Key People

  • Victor B. Ernest

    CEO

  • Anita M. Cruz

    CFO

RecommendedJobs for You

KSB Limited. logo

Sr. Executive - Warranty - After Sales Services (Wastewater Pumps)

KSB Limited.

Nasik, Sinnar

Leo Placement Consultants logo

HVAC Service Engineer

Leo Placement Consultants

Pune

Diebold logo

Associate Field Service Technician

Diebold

Jalandhar, Ludhiana, Patiala, Amritsar

Dynacorp Engineering logo

Sales & Service Engineer

Dynacorp Engineering

Lucknow

Sai Placement logo

Service Engineer

Sai Placement

Ahmedabad

Quincy Compressor logo

Service Engineer

Quincy Compressor

Guwahati, Kolhapur, Dharwad, Jaipur

Chevron India logo

Technical Service Engineer

Chevron India

Bengaluru

Dealsdray Online logo

Mobile Repair Technician (Gurugram)

Dealsdray Online

Gurugram

Williams Refrigeration logo

Service Technician

Williams Refrigeration

Bangalore Rural

Sudhir Power logo

Service Engineer/Technician

Sudhir Power

Mehsana, Gandhidham, Gandhinagar, Jamnagar, Ahmedabad, Rajkot