Job
Description
For over a decade, CSRBOX has been a leading force in driving social change across India, seamlessly connecting businesses with impactful social initiatives. As a trusted partner to companies and CSR foundations, CSRBOX specializes in the design, implementation, and evaluation of transformative CSR programs. Our comprehensive approach is powered by three core verticals Impact Practice, Platform, and Programs ensuring holistic and sustainable corporate social responsibility. Since 2014, CSRBOX s Impact Practice has empowered over 450 companies and 60+ philanthropic foundations to significantly enhance their Social Return on Investment (SROI) through strategic partnerships with government bodies. We focus on crafting impact-focused programs that facilitate seamless delivery and data-driven decision-making. By collaborating with state governments, we help foster impactful partnerships that channel social sector capital into critical areas such as education, healthcare, and natural resource management. CSRBOX is proud to lead collaborative and multi-stakeholder initiatives like The Godavari Initiative (TGI) and IMPAct4Nutrition, which are shaping the future of social impact in India. Our commitment to driving meaningful change and fostering partnerships ensures that we remain at the forefront of India s social impact landscape. For more information, visit: www.csrbox.org Curious about what Life @ CSRBOX looks like? Explore: https: / / csrbox.org / Life-at-CSRBOX / CSR Impact Assessment in India-CSRBOX-Top CSR Consulting Firm: https: / / csrbox.org / Impact-Advisory / About the Position You will act as a strategic partner and solutions advisor for clients using our platforms and services (New Initiative) . From onboarding new CSR partners to supporting project delivery and engagement analytics you ll play a vital role in enabling impactful partnerships. This is your opportunity to turn conversations into collaborations and CSR capital into community impact. Responsibilities Client Engagement & Account Management Serve as the primary point of contact for key CSR and philanthropic clients. Understand client goals and align platform offerings to deliver measurable value. Ensure timely delivery of services, content, and reports based on client expectations. Partnership Onboarding & Support Onboard new organizations to CSRBOX and ImpactBox platforms. Facilitate orientation, platform navigation, and training sessions for partner teams. Provide technical and content support for seamless partner engagement. Communication & Coordination Liaise with internal teams (tech, content, impact, outreach) to execute client deliverables. Prepare decks, reports, meeting briefs, and program documentation. Organize review meetings, progress updates, and client feedback sessions. Data Tracking & Reporting Monitor client engagement metrics via CRM tools and dashboards. Generate analytics reports for internal and client-side reviews. Suggest enhancements or content optimization based on user behavior and platform usage. Mandatory Qualification and Experience: Graduate/Postgraduate in Business, Development Studies, Communications, or related field. 3 5 years of experience in client servicing, CSR partnerships, or stakeholder-facing roles. Strong interpersonal skills, emotional intelligence, and solution orientation. Experience in managing multiple accounts and balancing stakeholder priorities. Excellent written and verbal communication in English and Hindi . Familiarity with CRM tools, digital platforms, and project tracking systems. What You ll Gain A client-facing leadership role in one of India s most trusted CSR platforms. Exposure to top CSR teams, foundations, and social sector partners. Skill-building in partnership strategy, digital delivery, and program engagement. A collaborative and mission-driven work environment that values innovation and impact. Desirable
