Sr. Client Services - Key Accounts

Position: Sr. Client Services (Success) Manager

CTC upto: Rs. 7.2 Lac per annum

Minimum Experience: 6 Years

Location: Ahmedabad

Sr. Client Services / Success Manager (Key Accounts)

What He / She will do: 

• Lead the management of key client accounts, acting as the strategic partner and primary point of contact.
• Understand client business goals deeply to align marketing and creative strategies with measurable outcomes.
• Oversee campaign planning, execution, and performance evaluation across departments.
• Collaborate closely with creative, strategy, and digital teams to ensure ideas are insight-driven and brand-aligned.
• Develop and present campaign strategies, pitches, and performance reviews to senior client stakeholders.
• Identify opportunities for business growth, upselling, and cross-functional collaboration within existing accounts.
• Mentor and guide the Client Success team, ensuring smooth project delivery and professional growth.

What He / She will learn:

• Advanced client and account management for high-value brands.
• Leadership in managing large, cross-functional creative teams.
• Strategic business development and client retention practices.
• Integrating data analytics and creative strategy for marketing success.
• Building thought leadership through insight-driven communication and execution.

Essentials:

• 6 years of experience in client servicing, brand management, or marketing strategy (preferably in a digital or advertising agency).
• Proven track record of managing key accounts and delivering strong client relationships.
• Exceptional communication, negotiation, and presentation skills.
• Strong understanding of marketing strategy, campaign planning, and creative processes.
• Ability to lead multiple teams and manage high-pressure timelines.
• Expertise in managing client expectations while balancing agency workflow.
• Proficiency in project management tools, MS Office, and Google Suite.
• Entrepreneurial mindset with a focus on growth, innovation, and excellence.

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