Client Services Manager

Company Description:

Rioconn Interactive Pvt. Ltd. believes in pushing the boundaries of traditional advertising to deliver quantifiable results. We strive to go beyond conventional methods and bring creativity and innovation to every project. Our focus is on achieving excellence and meaningful outcomes for every brand we work with. At Rioconn, we mean business.

 Role Description:

 This is a full-time on-site role for a Client Servicing Manager located in Ahmedabad. The Client Servicing Manager will be responsible for maintaining and nurturing relationships with clients, ensuring customer satisfaction, and handling client inquiries. Daily tasks include communication with clients, understanding their needs, and coordinating with internal teams to deliver on client requirements. The role also involves providing exceptional customer service and managing client accounts efficiently.

 Qualifications: 

Client Services, Client Relations, and Customer Satisfaction skills

Strong Communication and Customer Service skills

Ability to maintain and foster client relationships

Excellent interpersonal and problem-solving skills

Ability to work independently and collaboratively with teams

Experience in the advertising or marketing industry is a plus

Bachelor's degree in Business, Communications, Marketing, or related field

Industry