Client Services Manager

Role Overview: Backyard Collective, a new-age un-agency, is looking for a Client & Creative Strategist to join their small but ambitious team. As a Client & Creative Strategist, you will play a crucial role in project management, client servicing, creative contribution, presentation, storytelling, and team collaboration. Key Responsibilities: - Project Management & Coordination: - Act as the bridge between clients and internal teams to ensure clarity, timelines, and deliverables are in sync. - Manage multiple projects simultaneously, maintaining tight communication loops. - Proactively anticipate and solve bottlenecks. - Client Servicing & Communication: - Lead client interactions with confidence, empathy, and clarity. - Translate client needs into actionable briefs for the team. - Build strong relationships with clients to establish long-term creative partnerships. - Creative Contribution: - Collaborate on pitch decks, proposals, and storytelling for new business. - Contribute ideas for campaigns, social media, and brand narratives in line with the company's ethos. - Ensure creative quality and consistency across all outputs. - Presentation & Storytelling: - Craft visually compelling presentations and documents to sell ideas powerfully. - Demonstrate comfort with design aesthetics, layouts, and copy that communicate big ideas elegantly. - Team Collaboration: - Work closely with designers, writers, strategists, and external partners to align projects with the vision. - Ensure quality control before client deliverables. - Foster a culture of collaboration and clarity within the team. Qualifications Required: - 4+ years of experience in client servicing, creative project management, brand strategy, or content/agency environments. - Exceptional written and verbal communication skills. - Strong organizational and coordination abilities; thrive in a multi-project environment. - Good grasp of storytelling, branding, social media trends, and digital culture. - Comfortable creating and presenting pitch decks using PowerPoint/Keynote/Canva. - People-person with the ability to manage clients with warmth and confidence. - Bonus points for design sensibilities or past experience in creative strategy. (Note: The additional details of the company were not explicitly mentioned in the job description.),