Sr Brand Executive

Location- Mulund West, Mumbai

Salary- 3,00,000 to 4,50,000 LPA

WORK FROM OFFICE

Key Responsibilities:

Client & Key Account Management

• Own and manage key client accounts, serving as the primary senior contact.
• Build and maintain trust-based client relationships to achieve 100% retention.
• Understand client industries and recommend proactive strategic initiatives.
• Anticipate client needs to ensure smooth and proactive service delivery.
• Explore upselling and cross-selling opportunities based on client requirements.
• Ensure client feedback is regularly gathered and documented (monthly/quarterly).
• Drive client satisfaction through timely delivery, accuracy, and value-added inputs.

Revenue Focus

• Coordinate with finance to ensure timely collections and zero bad debts.
• Contribute to agency growth by maintaining revenue streams from existing accounts.

Strategic Planning & Brand Development

• Lead monthly and quarterly brand performance reviews and strategy meetings.
• Co-create brand strategies with executives, including campaign ideas and plans.
• Drive creation of brand documents, marcom strategies (SMM, SEO, profiling), and long-term marketing calendars.
• Research industry trends, festivals, and content pegs for campaign opportunities.
• Present growth strategies and insights to clients using structured decks.

Project Oversight & Internal Coordination

• Brief internal teams clearly on objectives, timelines, and expectations.
• Track deliverables across creative, tech, and media teams for timely execution.
• Maintain trackers, dashboards, project folders, and meeting notes.

Requirements

• Bachelor’s/Master’s degree in Marketing, Business, or related field.
• 4–7 years of experience in client servicing, brand management, or account management.
• Strong leadership & Communication skills with experience in supervising and mentoring teams.
• Proven ability to handle key accounts and client escalations.
• Excellent communication, presentation, and strategic thinking skills.
• Strong understanding of digital marketing, branding, and campaign planning.
• Detail-oriented with a focus on quality and timelines