Account Executive (Digital Marketing)

As an Account Executive (Digital Marketing) at The 4P Solutions, located in Mulund West, Mumbai, you will play a crucial role in collaborating with various departments to ensure timely delivery of customer needs and satisfaction. Join our dynamic digital marketing agency to be part of a team dedicated to making a significant impact in the digital world. Your key responsibilities will include handling workflow and managing projects independently, accurately briefing the team on client requirements, and ensuring timely deliverables. Additionally, you will be responsible for maintaining trackers, updating them, and preparing reports for client interactions. In your role of Client Servicing, you will interact with clients, build strong relationships with them, and ensure their needs are met in a timely manner. Collaborating with different departments like Content Writing, Design, and SEO teams, you will address client needs effectively and provide regular updates to the management. Furthermore, you will be tasked with managing client meetings, following up with clients and internal teams, maintaining effective communication channels, collecting client testimonials, and meeting existing clients on a predetermined schedule. Time management, task prioritization, and excellent problem-solving and communication skills are essential for this role. In terms of Sales, you will identify new business opportunities through client referrals and encourage revenue growth by upselling and cross-selling additional services to existing clients. You will also be responsible for sending invoices to clients on time. Your role will also involve Research and Development, where you will analyze competition, develop client service protocols, and resolve complex client problems or disputes professionally. Joining us will provide you with the opportunity to lead a talented team, work in a dynamic and collaborative environment, and grow professionally while working with a diverse client base. The ideal candidate for this role should be energetic, driven, and committed to delivering excellent service experiences to clients. Strong time management, organizational skills, and the ability to work under pressure are crucial. Excellent problem-solving, communication, business, and analytical skills are required. While team handling experience is a plus, it is not mandatory.,