Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in siddipet
>
LTFinance
>
SR BRANCH CUSTOMER EXPERIENCE EXECUTIVE - LAP

SR BRANCH CUSTOMER EXPERIENCE EXECUTIVE - LAP

LTFinance

1 - 5 years

3 - 6 Lacs

siddipet

Posted:1 week ago| Platform:

Apply

Skills Required

bpo project management team management issue resolution customer service customer care customer interaction sales customer support technical support operations customer satisfaction quality assurance communication skills customer experience crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

LTFinance is looking for SR BRANCH CUSTOMER EXPERIENCE EXECUTIVE - LAP to join our dynamic team and embark on a rewarding career journey

Customer Interaction:

Engage with customers via phone calls to address inquiries, resolve issues, and provide assistance.
Demonstrate professionalism and empathy while interacting with customers to ensure a positive experience.

Problem Resolution:

Investigate and analyze customer issues, providing timely and accurate resolutions.
Collaborate with cross-functional teams to resolve complex problems and ensure customer satisfaction.

Product Knowledge:

Develop a deep understanding of the company's products and services to effectively address customer queries and provide information.

Communication Skills:

Clearly and concisely communicate complex information to customers.
Exhibit active listening skills and the ability to articulate solutions in a clear and understandable manner.

Quality Assurance:

Ensure adherence to established customer service standards and policies.
Participate in ongoing training and development to stay updated on product knowledge and customer service best practices.

Documentation:

Maintain accurate and detailed records of customer interactions and resolutions.
Provide feedback on customer trends and issues to contribute to continuous improvement efforts.

Customer Feedback:

Gather customer feedback to identify areas for improvement and contribute to the enhancement of products and services.
Proactively seek opportunities to enhance the overall customer experience.

Collaboration:

Work closely with other departments, including Sales, Technical Support, and Operations, to ensure seamless customer interactions.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

More Jobs at LTFinance

ML OFFICER

Udayarpalayam

1.0 - 4.0 yrs

INR 4 - 7 Lacs

LAP-FLO Professional

Virudhachalam

1.0 - 5.0 yrs

INR 4 - 7 Lacs

ML OFFICER

Manamadurai

1.0 - 4.0 yrs

INR 4 - 7 Lacs

BRANCH PROCESS MANAGER

Bayad

4.0 - 7.0 yrs

INR 4 - 7 Lacs

TEAM MEMBER - LITIGATION

Malda

4.0 - 8.0 yrs

INR 4 - 7 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

LTFinance

Login to

Please Verify Your Phone or Email

Confirm Action

SR BRANCH CUSTOMER EXPERIENCE EXECUTIVE - LAP