Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in bengaluru
>
Lowes Services India Private limited
>
Sr. Associate - Credit and Collection Rep

Sr. Associate - Credit and Collection Rep

Lowes Services India Private limited

3 - 6 years

5 - 8 Lacs

bengaluru

Posted:8 hours ago| Platform:

Apply

Skills Required

order management supply chain o2c enterprise architecture business analytics packaging cash flow customer service business strategy operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

About Lowe s
Lowe s is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

About Lowe s India

Lowe s India, the Global Capability Center of Lowe s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India

About the Team

The order-to-cash process includes all the steps from when a customer places an order to when the company receives payment.

Job Summary

The Order-to-Cash (O2C) process is a critical business cycle that encompasses the entire journey of receiving and fulfilling customer orders, invoicing, and collecting payments. It begins with order management, where a customer places an order that is recorded and validated. Next, credit management ensures the customers creditworthiness to mitigate financial risks. Once approved, the order fulfillment phase involves processing, picking, packing, and shipping the goods or services. After delivery, the invoicing step generates and sends the bill to the customer. The accounts receivable team then tracks and records payments, while collections and dispute management handle overdue payments and customer concerns. Once payments are received, the cash application process reconciles them with outstanding invoices. Finally, reporting and analysis help businesses track performance and optimize the O2C cycle. A well-structured O2C process enhances cash flow, improves customer satisfaction, and reduces operational inefficiencies

Roles & Responsibilities:

Core Responsibilities:

Manage a specific portfolio of accounts
Maintain records of contacts and attempted contacts with delinquent accounts as well as records of any payments collected.
Contact customers with overdue accounts
Initiate the dispute process on disputed invoices, or misapplications
Perform credit limit reviews within their designated level of authority
Negotiate payment agreements within their designated level of authority
Make judgment decisions regarding the status of a customer account based on thorough analysis of the customer s purchases, payments, history, ability to pay and our business strategy.
Maintain strong communication with Outside Sales Representatives, Customer Service and Leadership
Release orders
Soft collections
Assist with special projects as requested

Years of Experience:

Maximum 3 to 6 years of experience
With 2 to 4 years in O2C with Collections experience must

Required Minimum Qualifications:

Bachelors Degree / Post Graduate Degree

Primary Skills (must have)

Understanding of O2C processes
Experience with collection and AR management
Must be able to work in night shift 8:30 PM to 5:30 AM

More Jobs at Lowes Services India Private limited

Senior Data Scientist

Bengaluru

5 - 9 yrs

INR 8 - 12 Lacs

Software Engineer_Java_Springboot_Kafka

Bengaluru

1 - 4 yrs

INR 3 - 6 Lacs

IND-Associate Production Artist

Bengaluru

1 - 3 yrs

INR 5 - 6 Lacs

Sr Software Engineer - Kotlin/ Java

Bengaluru

3 - 9 yrs

INR 7 - 11 Lacs

Software Engineer_ Full Stack Developer

Bengaluru

2 - 3 yrs

INR 4 - 5 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Lowes Services India Private limited

Retail / Home Improvement / Technology Services

Chennai

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Sr. Associate - Credit and Collection Rep