Specialist SCM Process Management - Order to Cash

Job Description

About BASF In India BASF has successfully partnered India’s progress for more than 130 years. As of the end of 2024, BASF had 2,411 employees in India with 8 production sites and 42 offices throughout the country. The Innovation Campus Mumbai and the Coatings Technical Center in Mangalore are both part of BASF’s global technology platform. In 2024, BASF registered sales of approximately €2.4 billion to customers in India. Further information is available on www.basf.com/in. Objectives of the Position Drive the development and optimization of the global supply chain processes of the business unit Cellasto, focusing on Order to Cash, transport management and foreign trade. Ensure SAP-system functionality in respective areas and act as first level support for the global team. Participate and/or lead respective projects incl. coordination of global activities. Main Responsibilities Main Areas of Responsibilities and Key Activities Support, optimize and develop global sales, delivery, transport management and foreign trade processes mainly in our SAP system. Salesforce is part of our system landscape. Drive implementation of solutions in collaboration as Interface between Cellasto business and Central GD experts. Global first Level Support / Assistance cross-functional in Day-to-day business. You support the development of business unit or customer specific labels in our SAP environment and ensure global harmonization of label printing. You will be part of BASF test user community to facilitate SAP system upgrades, which includes execution and documentation of test cases and support of error correction. Ensure adherence to global process standards and best practice sharing. Cooperate with the relevant global and regional units, functions, sites and subcontractors. Projects Lead / Coordinate global IT / SCM projects and implement harmonized processes / solutions with project and process documentation, tests, trainings. Support the Change management in the affected functions. Conduct the needed knowledge transfer for proper system usage and ensure process adherence in the respective units. Continuous identification of process improvement opportunities. Costs, Performance & Compliance Obtain long-term performance improvements, monitor targets / key performance indicators (KPI + PPI) incl. identification of saving potentials. Timely implementation of sustainable countermeasures in the event of a deviation. Job Requirements Master’s degree in Business, Supply Chain, Logistics, Information technologies or of related disciplines Fluent in English, German or Mandarin would be a plus Working experience in Supply Chain or IT functions related to Supply Chain Knowledge of supply chain and sales/OTC related processes and tools Project experience Presentation skills Self-driven and taking initiative to learn and experiment Ability to think strategic and continuously improve processes. Proven ability to solve problems and pro-actively implement solutions Strong communication skills – good presenter Ability to work effectively in virtual teams Strong knowledge of SAP, SalesForce would be a plus Advanced MS Office skills Service excellence competencies (Team Player, Positive attitude, etc.) Availability for flexible working hours (as required for a global role) and overseas travel on demand Show more Show less