Speaker Program Ops, Sr. Associate

Job Title: GCC Speaker Program Ops, Sr. Associate

Job Summary

As a central support unit within Global Customer Capabilities (GCC) this role is instrumental in supporting the planning, execution, and Compliance of Speaker Programs within Amgen. The ideal candidate will possess strong administrative skills, attention to detail, and a passion for ensuring excellence.

Responsibilities of this position will include:

• Ensure all Speaker Program activities comply with relevant regulatory requirements, including FDA guidelines, PhRMA Code, and Sunshine Act Reporting

• Oversee the planning, coordination, and execution of Amgen Speaker programs, ensuring alignment with company objectives and Compliance with industry regulations.

• Maintain SharePoint escalations between Business Unit, Vendors and Compliance

• Support the implementation of Compliance procedures and protocols to mitigate risks associated with Speaker Program Operations

• Manage BU contracting process, campaigns, nominations, documentation requests and point of contact for speakers for renewals and new speakers

• Run and/or distribute reports from Speaker Program Platform (SalesForce/Centris)

• Communicate program updates, guidelines, and requirements to relevant stake holders in a clear timely manner

• Monitor Speaker Program Operations email inboxes to answer questions, provide information and/or resolve issues.

• Adhere to processes and standards and suggest improvements.

• Support and drive special projects as needed

Basic Qualifications

• Bachelor's degree & 5 years of directly related experience in Learning and Development, Event Management, Business, Pharmaceutical/ Biotechnology Industry

Preferred Qualifications

• Previous job experience in the Pharmaceutical/ Biotechnology Industry

• Experience with managing relationships with competing demands and priorities

• Strong time management, organization, and prioritization skills

• Strong problem-solving skills

• Strong written and verbal communication skills

• Exceptional attention to detail with the ability to multi-task

• Ability to work well in teams and interact effectively with various levels of management.

• Willingness to be flexible to meet team goals and priorities.

• Strong computer and database skills with Microsoft Word, PowerPoint, Excel, Outlook, and Teams