Spa Manager

You are a skilled Spa Manager responsible for overseeing the daily operations of a spa facility in various places in Kerala, India. With a mid-level position that requires 4 to 6 years of experience in spa management, you will manage the spa staff, ensure exceptional customer service, and achieve revenue targets. Your role includes managing and supervising all spa operations to ensure a high level of customer satisfaction. You will develop and implement strategies to achieve revenue targets, increase the customer base, recruit, train, and manage spa staff, and monitor inventory while maintaining a clean and safe spa environment following health and safety regulations. You should have proven experience of 7 to 10 years in spa management, excellent knowledge of spa operations and industry best practices, strong leadership and managerial skills, exceptional customer service and interpersonal skills, ability to multitask and prioritize effectively, excellent communication and problem-solving skills, knowledge of health and safety regulations, ability to work well under pressure, and flexibility to work on weekends and holidays as required. Additionally, you will handle customer complaints, stay updated with industry trends, conduct performance evaluations, collaborate with the marketing team to promote spa services, and manage and maintain spa equipment and facilities.,