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For Employers

Spa Manager

Clarks Exotica Convention Resorts & Spa

5 - 10 years

6 - 10 Lacs

bengaluru

Posted:1 week ago| Platform:

Apply

Skills Required

operational management leadership team training & development sales & upselling financial & budget management knowledge of spa therapies & wellness time & resource management customer service excellence safety & compliance guest complaint handling hygiene

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Oversee daily spa operations
Ensure exceptional guest experience
Manage and train spa team
Maintain spa service standards and SOPs
Handle guest feedback and complaints
Plan rosters, schedules, and productivity
Drive spa revenue, sales, and promotions
Control budgets, expenses, and inventory
Ensure hygiene, safety, and regulatory compliance

Preferred candidate profile

Graduate or Diploma in Spa / Wellness / Hotel Management
58 years of spa or wellness industry experience
Proven experience in managing spa operations and teams
Strong guest service orientation
Excellent communication and interpersonal skills
Sound knowledge of spa therapies and wellness concepts
Experience in sales, upselling, and revenue generation
Good understanding of budgeting and cost control
Well-groomed with professional etiquette
Flexible to work shifts, weekends, and holidays

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Clarks Exotica Convention Resorts & Spa

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