Solutions Engineer

Requirements

• 2-6 years in technical customer-facing roles such as solutions engineering, technical consulting, or customer implementation.
• Strong proficiency in JavaScript (ES6+), HTML5, CSS3, and web development frameworks.
• Experience with API integrations, tracking pixels, and web analytics implementations.
• Familiarity with ecommerce platforms like Shopify, WooCommerce, Magento.
• Experience with debugging tools, browser developer tools, and performance monitoring.
• Excellent communication skills, able to explain technical concepts to technical and non-technical stakeholders.
• Customer-focused mindset with ability to manage multiple client implementations simultaneously.

Responsibilities

• Lead technical implementation, working directly with clients’ development teams.
• Conduct site codification and configuration to capture critical customer journey data (page views, purchases, cart events, form submissions).
• Diagnose and resolve integration issues, optimize event firing to maximize data capture.
• Provide technical consultation on best practices and deliver recommendations for optimizing data infrastructure.
• Monitor and troubleshoot performance across ecommerce platforms, ensuring minimal impact on site speed.
• Create technical documentation, implementation guides, and conduct training for client teams.
• Collaborate with internal teams to identify common implementation challenges and contribute to product improvements.

Job Details

Mode: Remote

Work hours: 6:00 PM to 12:00 AM (non-negotiable), flexible during the day for async work.

Interview Process

• Screening Round
• Technical Assessment
• Technical Interview