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16 Job openings at Manhattan Associates
Program Manager - Cloud Operations

Bengaluru

8 - 10 years

INR 15.0 - 20.0 Lacs P.A.

Work from Office

Full Time

The Cloud Services Team is a team of experts dedicated to delivering outstanding services and ensuring high-quality services for the Manhattan Distribution Management solution hosted on Cloud platforms. Currently consisting of 25+ members, comprised of experienced technical specialists and Program managers, they utilize their extensive knowledge to optimize Distribution Management workflows and deliver quality services. With their global presence and unwavering commitment to excellence, the team provides personalized support and fosters success for clients in the fiercely competitive industry. What You Will Do: A Services Project Manager/Program Manager plays a pivotal role in ensuring the successful delivery of services to clients/customers by overseeing the end-to-end lifecycle of the client. This role involves coordinating with various internal teams, managing client relationships, and continuously improving quality of deliverables. Serve as the primary point of contact for clients/customers, understanding their needs, and ensuring high levels of satisfaction. Regularly communicate with clients to provide updates on Cloud team deliverables, address concerns, and gather feedback for improvement. Identify areas for improvement in internal processes and implement necessary changes to enhance efficiency and effectiveness. Collaborate with internal teams, including operations, support, and technical teams, to ensure seamless delivery. Provide leadership and guidance to Operations and Client management teams, setting clear objectives, and fostering a culture of accountability and continuous improvement. Drive initiatives for continuous improvement in processes, tools, and methodologies. Foster a culture of innovation and excellence within the Cloud Services teams, encouraging collaboration and knowledge sharing. What You Will Need: Overall 8 - 10 years of experience in service delivery and program management. Proven experience in service delivery management, preferably in a technology or IT services environment. Strong interpersonal and communication skills, with the ability to build and maintain client relationships. Excellent leadership and team management skills, with a focus on driving performance and results. Analytical mindset with the ability to interpret data and make data-driven decisions. Project management certification (e. g. , PMP) and knowledge of ITIL (Information Technology Infrastructure Library) framework are desirable. Working knowledge on any cloud platforms (GCP, Oracle Cloud) along with a certification on Cloud technologies is a plus. Knowledge of Manhattan s Supply Chain solutions namely Warehouse Management, Integration Framework etc will be an added advantage. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements. Proactive attitude towards continuous learning and self-improvement. Ability to work collaboratively in a team environment

IT Infrastructure Architect

Bengaluru, Karnataka

14 years

INR Not disclosed

Work from Office

Full Time

We create possibilities that move life and commerce forward Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place. Location: Bangalore Department: Information Technology Reports to: Senior Director- Applications and Systems Years of Experience - 14+ Years Position Summary: We are seeking a seasoned IT Infrastructure Architect to lead the design, deployment, optimization, and governance of enterprise IT infrastructure and cloud environments. The ideal candidate will possess deep expertise across data center operations, cloud architecture (AWS, Azure, GCP), cybersecurity, network and system design, and IT governance frameworks. This role demands strong leadership, project management acumen, and the ability to align technology with business objectives. Key Responsibilities: Architecture & Infrastructure Design Design and maintain scalable, resilient, and secure IT infrastructure solutions (on-premises, hybrid, and multi-cloud). Lead cloud migration strategies and architecture across AWS, Azure, and GCP platforms. Evaluate and improve existing infrastructure for redundancy, performance, cost-efficiency, and uptime. Project & Operations Leadership Lead end-to-end planning and execution of infrastructure and IT operations projects. Collaborate with cross-functional teams including development, DevOps, and business leaders to align infrastructure with business goals. Manage vendor relationships, SLA performance, and compliance with procurement and governance policies. Security & Compliance Drive implementation of cybersecurity controls, including endpoint protection (EDR/XDR), firewalls, DLP, ZTNA, and compliance tools (ISO 27001, ISO 20000, HIPAA, PCI). Conduct risk assessments and ensure business continuity through BCP/DRP strategies. Documentation & Knowledge Management Prepare and maintain high-level and low-level design documentation (HLD/LLD), SOPs, and runbooks. Create and publish knowledge base (KB) articles in platforms like ServiceNow for support teams. Process Excellence & Automation Drive ITSM adoption (Incident, Problem, Change, Availability, Knowledge Management). Lead automation and optimization initiatives using tools like Python, Power Automate, Azure DevOps, and Flow. Implement proactive monitoring and anomaly detection frameworks for infrastructure health. Qualifications: Education: Bachelor’s Degree and above Certifications: Microsoft Certified: Azure Solutions Architect Expert AWS Certified Solutions Architect CISSP® – Certified Information Systems Security Professional PMP – Project Management Professional CCNP (Collaboration), CCNA TIL v3 Foundation Key Skills & Competencies: 15+ years in IT Infrastructure, Datacenter, Networking, and Cloud Architecture Proven experience in digital transformation, cloud migration (AWS/Azure), and virtualization Strong cybersecurity and compliance domain knowledge Excellent leadership, communication, and stakeholder management skills Deep experience with CRM, UC, Contact Center, and enterprise productivity platforms Preferred Attributes: Hands-on experience with Infrastructure implementation in infrastructure monitoring Ability to engage with CXO-level stakeholders and articulate strategic technology solutions Strong vendor and budget management experience Experience leading ISO/ITIL-based governance frameworks across global/regional operations Committed to diversity and inclusion At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.

Infrastructure Architect

Bangalore Urban, Karnataka, India

0 years

Not disclosed

On-site

Full Time

Company Overview: Manhattan Associates develops the most complete suite of supply chain software solutions, from planning to distribution management, that have been rated among the best in the industry by top analysts including AMR, ARC and Gartner. Our advanced software solutions help customers successfully manage accelerating and fluctuating market demands, and master the increasing complexity and volatility of their local and global supply chains, thus creating sustainable competitive advantages that impact their bottom-line revenues. Manhattan continues to deliver on its 35+ year heritage of providing global supply chain excellence to more than 1,200 customers worldwide. Manhattan India is the center of excellence for Manhattan Associates, Inc., offering exciting career opportunities in the areas of product development, services and support. Over 1250 Plus bright minds in Bangalore, we offer a work environment that is upbeat, fast-paced and challenging. Position Summary: We are seeking a seasoned IT Infrastructure Architect to lead the design, deployment, optimization, and governance of enterprise IT infrastructure and cloud environments. The ideal candidate will possess deep expertise across data center operations, cloud architecture (AWS, Azure, GCP), cybersecurity, network and system design, and IT governance frameworks. This role demands strong leadership, project management acumen, and the ability to align technology with business objectives. Key Responsibilities: Architecture & Infrastructure Design Design and maintain scalable, resilient, and secure IT infrastructure solutions (on-premises, hybrid, and multi-cloud). Lead cloud migration strategies and architecture across AWS, Azure, and GCP platforms. Evaluate and improve existing infrastructure for redundancy, performance, cost-efficiency, and uptime. Project & Operations Leadership Lead end-to-end planning and execution of infrastructure and IT operations projects. Collaborate with cross-functional teams including development, DevOps, and business leaders to align infrastructure with business goals. Manage vendor relationships, SLA performance, and compliance with procurement and governance policies. Security & Compliance Drive implementation of cybersecurity controls, including endpoint protection (EDR/XDR), firewalls, DLP, ZTNA, and compliance tools (ISO 27001, ISO 20000, HIPAA, PCI). Conduct risk assessments and ensure business continuity through BCP/DRP strategies. Documentation & Knowledge Management Prepare and maintain high-level and low-level design documentation (HLD/LLD), SOPs, and runbooks. Create and publish knowledge base (KB) articles in platforms like ServiceNow for support teams. Process Excellence & Automation Drive ITSM adoption (Incident, Problem, Change, Availability, Knowledge Management). Lead automation and optimization initiatives using tools like Python, Power Automate, Azure DevOps, and Flow. Implement proactive monitoring and anomaly detection frameworks for infrastructure health. Education: Bachelor’s Degree and above Certifications: Microsoft Certified: Azure Solutions Architect Expert AWS Certified Solutions Architect CISSP® – Certified Information Systems Security Professional PMP – Project Management Professional CCNP (Collaboration), CCNA TIL v3 Foundation Key Skills & Competencies: 15+ years in IT Infrastructure, Datacenter, Networking, and Cloud Architecture Proven experience in digital transformation, cloud migration (AWS/Azure), and virtualization Strong cybersecurity and compliance domain knowledge Excellent leadership, communication, and stakeholder management skills Deep experience with CRM, UC, Contact Center, and enterprise productivity platforms Preferred Attributes: Hands-on experience with Infrastructure implementation in infrastructure monitoring Ability to engage with CXO-level stakeholders and articulate strategic technology solutions Strong vendor and budget management experience Experience leading ISO/ITIL-based governance frameworks across global/regional operations Show more Show less

Security Administrator - Cybersecurity, SIEMs

Bengaluru

1 - 2 years

INR 11.0 - 15.0 Lacs P.A.

Work from Office

Full Time

JOB SUMMARY - State briefly the principal purpose or focus of the position. Describe the primary function (what must be accomplished) and the major objective (why the function is performed). The Security Administrator will support the administration, monitoring, and continual improvement of our cybersecurity applications and platforms. The individual will play a key role in ensuring the ongoing functionality of existing security tools. The ideal candidate will have a foundational knowledge of cybersecurity principles and a strong willingness to learn and grow into an engineering-focused career path. Administer and maintain cybersecurity platforms (e. g. , SIEMs, EDR solutions, vulnerability scanners, email security gateways, public security scoring sites). Monitor cybersecurity tools and platforms for disruptions, alerts, misconfigurations, and performance issues. Perform basic troubleshooting of platforms and escalate significant issues and incidents to senior security staff in a timely manner. Recommend and assist with functional improvements to existing security solutions. Participate in audits, security reviews, and compliance initiatives as needed. Assist in documenting cybersecurity processes, configurations, and workflows. MINIMUM REQUIREMENTS - List the minimum requirements of skills, knowledge and the type and length of previous experience necessary for an individual to be considered for this position. 4+ years of IT experience 1-2 years of security experience 1-2 years of cloud experience Any experience with basic administration of security tools (e. g. , antivirus/EDR, SIEMs, firewalls, identity management systems). Any experience with encryption technologies and digital certificate management Any experience with security and secrets protection platforms Any experience with incident response activities on Windows and Linux systems Any experience identifying and remediating security vulnerabilities Any experience with running scripts and scripting languages Strong written and verbal communication skills Ability to troubleshoot security problems Ability to properly handle confidential and sensitive information EDUCATION REQUIREMENTS - List the minimum requirements of education and/or certification for an individual to be considered for this position. Bachelor s degree in information systems or comparable experience CompTIA Network+ or Security+ highly desired essential functions - List up to 5 to 8 brief statements which describe the major activities for which the position is accountable. Do not list all individual tasks or steps necessary to achieve the end results, but stress the end result itself. List in order of importance. Monitor various platforms for security design flaws, configuration flaws, and other security related service changes Perform platform configuration updates as required for end-user operation Ensure configurations remain in compliance with security requirements Ensure known vulnerabilities are managed and mitigated in a timely manner Evaluate security implications of current processes, service requests, and proposed changes Respond to security events and participate in investigations Ensure regulatory controls are followed and evidence of violation is maintained for review Maintain current knowledge of security practices Review security bulletins and assess impact ADDITIONAL CHARACTERISTICS - List any additional skills, knowledge or characteristics that are preferred but not essential. Knowledge of NIST, CIS Top 20, and ISO 27001 controls Knowledge of business impact and critical needs for IT services Ability to manage tasks independently and escalate as necessary Ability to work with and coordinate between multiple groups Ability to function in a dynamic environment Ability to manage multiple tasks and meet deadlines Ability to prioritize appropriately Ability to pay attention to detail Desire to learn security best practices and promote security throughout the organization Committed to diversity and inclusion At Manhattan, it s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members backgrounds, experiences and perspectives add to us as a whole and make us unique. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.

Digital Quality Analyst - Website Tester

Bengaluru, Karnataka, India

2 years

Not disclosed

On-site

Full Time

We create possibilities that move life and commerce forward Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place. We seek a meticulous and detail-orientated Website QA Tester to work within our Digital Marketing development team. The ideal person will be able to combine an understanding of the back-end functionality with front-end usability, with a great eye for detail and methodology. Who we are… the Digital Marketing team is responsible for developing all Manhattan corporate websites, organic search, paid search, advertising campaigns, account-based demand generation opportunities, and our digital content outreach. Manhattan’s corporate websites are solely powered by Optimizely technology. Job Responsibilities Conduct thorough testing of websites and web applications to identify bugs, usability issues, and performance bottlenecks. Develop and execute test plans, test cases, and test scripts for various web projects. Collaborate with developers, designers, and project managers to understand project requirements and ensure quality standards are met. Perform functional, regression, and performance testing on different browsers and devices. Document and report defects, issues, and test results in a clear and concise manner. Verify fixes and track issues to closure. Participate in design and code reviews to provide feedback from a QA perspective. Continuously improve testing processes and methodologies. Knowledge & Experience Proven experience as a QA Tester or similar role, preferably in web testing. Strong understanding of web technologies (HTML, CSS, JavaScript) and web development processes. Exposure to SEO and CMS platforms (like WordPress, Drupal, etc.) is preferred Hands on experience with Automation testing tools and frameworks (e.g., Selenium, JIRA, TestRail). Excellent analytical and problem-solving skills. Attention to detail and a passion for quality. Strong communication and teamwork skills. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Experience with automated testing tools and scripts. Knowledge of Agile/Scrum methodologies. Must be able to establish, document, and execute test strategies/plans/cases from business and functional requirements. Experience with using software for specifying test requirements, planning tests, running tests, and tracking defects. Experience with Multi-desktop and Mobile platform methodologies (i.e. Windows, macOS, iOS, Android). An understanding of all web browsers and familiarity with different mobile device market share, versions, and functionality. Minimum Requirements 2+ years experience in a similar Website QA role. A Bachelor’s degree in Computer Science, Information Technology, or a related field. 4+ years experience with Microsoft Office. Essential to have experience with task ticketing systems such as Jira. Basic understanding of SEO and web analytics. Committed to diversity and inclusion At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed. Show more Show less

Senior Automation Test Engineer

Bengaluru, Karnataka, India

4 years

Not disclosed

On-site

Full Time

About Manhattan: Manhattan Associates designs, builds, and delivers market-leading supply chain and commerce solutions for its customers around the world. Headquarters in Atlanta, GA, Manhattan Associates entered the software industry in 1990 with one location. Now with 11 offices on five continents, we’re the market leader and the only company that unifies commerce solutions from the warehouse to the store. Manhattan Associates continues to be at the forefront of the most innovative technologies. As such, we promote a culture that encourages open minds, fosters superior communication, encourages development, and creates new opportunities for our associates to Push Possible™. What You Will Do: Collaborate with Consultants to understand workflow requirements and objectives for quick automation service. Design and develop workflows and scripts based on Regression flow requirements. Build and execute Automation tests using internal framework built using tools such as Cucumber, TESTNG and Spring Boot application Analyze results to identify bottlenecks before build makes it to production Work closely with Services, Customer support and R&D teams to get resolutions for the identified issues. Document test results and findings for internal and external stakeholders and team members. Contribute to the development and maintenance of CWV testing frameworks and methodologies. Stay updated on emerging technologies and industry trends in performing automated regression testing, other testing methods and engineering. This team will own end to end life cycle design of workflows, scripting and execution and maintenance What You Will Need: BE/BTech in Computer Science, Computer Engineering, or equivalent experience 4+ years of experience in Automation Testing domain Proficiency in BDD testing tools such as Cucumber and TESTNG and Java (Spring Boot application) Strong understanding of Automation scripting methodologies and best practices. Experience in Automation test scripting and scenario design. Solid analytical and problem-solving skills, with the ability to troubleshoot performance issues. Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment. Familiarity with Java Microservices based application. Must have Automation experience and execution experience using Jenkins Experienced with Kibana log analysis, Grafana Monitoring and Dashboards Ability to work independently with minimal supervision. Lean / Agile attitude Proactive and results-oriented Effective documentation and communication skills are a must. Strong logical thinking, problem-solving skills, and ability to collaborate with different teams. Show more Show less

Principal Consultant - Program Management

Bengaluru, Karnataka, India

12 years

Not disclosed

On-site

Full Time

We create possibilities that move life and commerce forward Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place. Job Summary We are seeking an experienced and detail-oriented professional in analyzing KPIs, deriving actionable insights from large-scale data, and preparing strategic presentations for executive stakeholders. The ideal candidate will have expertise in managing data for a large workforce and delivering high-quality analytics to drive business decisions. The ideal candidate will have a strong background in both business analysis and technical aspect, enabling them to bridge the gap between business needs and technical solutions. This role will involve working closely with stakeholders to understand business aspect of requirements, Documenting the solution for end user, presenting the end solution. Key Responsibilities Data Analysis and Insights: Develop actionable insights from department-level metrics, identifying trends and opportunities for improvement Create dashboards and reports to monitor KPIs, resource utilization, and operational effectiveness Project Efficiency Evaluation Evaluate project delivery efficiency across various streams and geographies Provide recommendations to enhance productivity and streamline operations Collaborate with project managers and teams to implement improvements based on analysis Executive Support And Presentation Preparation Prepare data-driven presentations and reports for executive visits and reviews Collaborate with cross-functional teams to gather information and ensure alignment on key metrics Present insights and recommendations to leadership with clarity and precision Tool And Process Development Identify, develop, and enhance tools and processes to streamline data analysis and reporting activities Automate repetitive tasks to improve efficiency and reduce manual effort Additional Responsibilities Collaborate with business stakeholders to gather and analyze requirements Understand technical solutions and conduct business impact assessments for proposed changes Influence the grooming of technical changes to align with business needs Prepare end-user documentation to facilitate understanding and adoption of solutions Prepare presentations and effectively communicate solutions to end customers Work closely with development teams to ensure business needs are accurately translated into technical implementation Stay updated with industry trends and best practices in business analysis and technology Qualifications And Skills Educational Background: Bachelor’s or Master’s degree in Data Analytics, Business Administration, Computer Science, or a related field Experience: 10–12 years of experience in data analysis, project efficiency evaluation, and reporting in a professional services environment Technical Skills: Proficiency in data analysis tools (e.g., Excel, Tableau, Power BI) Familiarity with project management tools and methodologies Analytical & Communication Skills: Strong problem-solving abilities and attention to detail. Excellent written and verbal communication skills for interacting with executives and cross-functional teams Soft Skills: Ability to manage multiple priorities, work under pressure, and collaborate effectively across teams Preferred Qualifications Experience in the professional services or consulting industry Exposure to analyzing metrics for large teams (600+ associates) Knowledge of global project delivery practices and challenges Committed to diversity and inclusion At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed. Show more Show less

Digital Developer - Front End

Bengaluru, Karnataka, India

2 - 6 years

Not disclosed

On-site

Full Time

We create possibilities that move life and commerce forward Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place. Job Title : Digital Developer - Front End Location : Bangalore Job Type : Full-Time Job Description We are seeking a talented and highly motivated Front-End Developer to join our dynamic team. As a front-end specialist, you will work closely with cross-functional teams, including designers, marketers, and back-end developers, to create visually stunning, responsive, and optimized user interfaces. Your role will be critical in delivering engaging digital experiences using Optimizely for web content management and personalization. Qualifications Experience: BE/BTech with 2-6 years of professional front-end development and design experience. Must Have Skills Strong programming experience in front-end development and design Proficiency in HTML5, CSS3, JavaScript Expertise in React and Node.js Experience in portfolio design for websites in current projects Desired Skills Experience working with CMS platforms like WordPress, Sitecore, or Drupal. Communication & Collaboration: Strong interpersonal skills and the ability to collaborate effectively with designers, developers, and stakeholders across departments. Problem-Solving: Ability to troubleshoot front-end and CMS-related issues, offering solutions quickly and effectively. Attention to Detail: Keen eye for design aesthetics, pixel-perfect accuracy, and UX/UI considerations Prototyping experience (Figma, Sketch, Adobe XD) Key Responsibilities Development and Design: Develop high-quality, responsive websites and web applications with a focus on seamless user experience, aesthetics, and functionality. Optimizely Implementation: Leverage Optimizely CMS and personalization features to build, optimize, and maintain digital platforms, ensuring best practices in content management. UI/UX Collaboration: Work closely with UI/UX designers to bring mockups and wireframes to life, ensuring designs translate well into functioning interfaces. Optimization & A/B Testing: Utilize Optimizely's A/B testing and optimization tools to improve site performance, enhance user engagement, and drive conversions. Cross-Functional Teamwork: Collaborate with marketing, design, and back-end development teams to ensure alignment on project goals and efficient implementation. Code & Performance Optimization: Write clean, efficient, and maintainable code using HTML, CSS, JavaScript, and front-end frameworks while optimizing performance across all devices. Troubleshooting: Diagnose and resolve front-end issues in production environments, ensuring a seamless user experience. CMS Training & Support: Assist content managers and marketing teams in managing and optimizing content within the Optimizely CMS platform Troubleshooting: Diagnose and resolve front-end issues in production environments, ensuring a seamless user experience. CMS Training & Support: Assist content managers and marketing teams in managing and optimizing content within the Optimizely CMS platform Committed to diversity and inclusion At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed. Show more Show less

Senior Java Developer (with Python)

Bengaluru, Karnataka, India

0 years

Not disclosed

On-site

Full Time

We create possibilities that move life and commerce forward Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place. Position Description Would be required to implement Manhattan Active Warehouse Management cloud native product in accordance with the business requirements as specified by the Customer. He/She Will Be Responsible For The Following Understanding the Extension Specification as provided by the Consultant. Developing high-quality code according to Manhattan propriety frameworks and standards Thorough Unit and Integration testing the code prior to delivery to the Customer. Troubleshooting, bug fixing and supporting the application pre and post Go Live. Support all the technical aspects involved in implementation of additional functionality. Working closely with cross-functional teams on a regular basis. Position Requirements Good hands-on experience in JAVA 8.0 + & Spring Microservices (RESTful WS) Sound knowledge of Object-Oriented programming, Design with excellent problem solving & analytical skills Knowledge of Python Scripting Exposure to Velocity Template Language (Hands-on working experience would be a plus). Working knowledge on EFK stack and Angular framework is desirable. Understanding message processing frameworks: RMQ, KAFKA Tools: Working knowledge: GIT, Postman, Good to have: JasperStudio , MarkMagic Exposure to Google Cloud Platform is preferable. Good understanding on relational database core concepts Excellent Communication skills. Any experience in Supply Chain or Retail domain would be a PLUS. Committed to diversity and inclusion At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed. Show more Show less

Quality Analyst - WMS/API Testing

Bengaluru, Karnataka, India

4 years

None Not disclosed

On-site

Full Time

We create possibilities that move life and commerce forward Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place. Requirements Position Requirements: Strong inclination to learn a domain intense product to perform Functional testing & Consulting support for Manhattan Customers Well-versed in various testing methodologies Basic knowledge on basic programming is essential and interest to explore programming as needed Willingness to work in a dynamic environment to provide support across multiple GEOs Strong analytical bent of mind to analyze critical functional issues in an enterprise application is a must Strong inclination to embrace Functional and Manual Testing to do automation Prior exposure to supply chain management enterprise application is a huge plus Hands-on experience in Scenario, workflow and test case preparation A solid understanding of quality assurance as part of the development process Well-versed in software process methodologies Strong analytical bent of mind to analyze critical functional issues in an enterprise application is a must Detail oriented and a quick problem solver Ability to work in a rapidly changing environment What’s Required for Me? BE, B. Tech, or foreign equivalent degree a related technical field 4+ years of experience functional Consulting, testing or implementing software application Excellent verbal and written communication skills are mandatory as this role involves communicating with the counterpart teams across geo’s Good experience in API testing using Postman, including working with collections, environments, and automated tests. Basic knowledge on Velocity script / Python is an added advantage Basic understanding of microservice architecture Show a commitment to continuous learning and improvement. Knowledge on SQL is desirable Familiarity working on UNIX/Linux environment is an advantage Ability to script using PERL is an advantage Desired Functional and business analyst experience is a mandate Experience in Supply Chain (or) business integrators (such as eCom, ERP systems) is a plus Strong analytical and problem-solving skills with Growth mindset Proficient in customer-facing experience involving designing and implementing complex solutions Committed to diversity and inclusion At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.

16436 IT Infrastructure Architect – Storage & Data Protection

Bengaluru, Karnataka

12 years

None Not disclosed

On-site

Full Time

We create possibilities that move life and commerce forward Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place. Job Description Location: Bangalore Department: Information Technology Reports to: Senior Director- Applications and Systems Years of Experience - 12+ Years Position Summary: We are seeking a seasoned IT Infrastructure Architect to lead the design, deployment, optimization, and governance of enterprise IT infrastructure and cloud environments. The ideal candidate will possess deep expertise across data center operations, Storage technologies, Backup Infrastructure, DR, cloud architecture (AWS, Azure, GCP), cybersecurity, network and system design, and IT governance frameworks. This role demands strong leadership, project management acumen, and the ability to align technology with business objectives. Key Responsibilities: Design and maintain scalable, resilient, and secure IT infrastructure Storage, DR and Backup solutions (on-premises, hybrid, and multi-cloud). Primary Responsibilities: Solution Architecture & Design Analyze business and technical requirements to design scalable, secure, and high-performing storage architectures. Select appropriate storage technologies (SAN, NAS, object storage, hybrid/cloud-based storage) based on workload characteristics and performance needs. Design disaster recovery (DR), backup, and high availability (HA) solutions aligned with organizational SLAs and RPO/RTO requirements. Architect backup solutions that ensure reliable data protection for production systems and critical business data. Develop architecture diagrams, data flow models, and technical documentation for storage, backup, and disaster recovery strategies. Implementation & Deployment Lead the deployment of storage infrastructure, including installation, configuration, and integration with compute, network, and cloud environments. Implement backup solutions (e.g., Veeam, Netbackup) for comprehensive data protection across on-premises and cloud environments. Deploy disaster recovery solutions, ensuring quick and efficient recovery of critical systems in the event of failure. Automate provisioning, configuration, backup schedules, and monitoring tasks using scripting and infrastructure-as-code (IaC) tools. Migrate data from legacy systems to modern storage platforms with minimal disruption, while maintaining backup integrity. Collaborate with DevOps, infrastructure, and application teams to ensure seamless deployment and DR testing. Maintenance & Operations Monitor storage and backup system performance, usage, and capacity to ensure optimal operation. Perform regular system updates, firmware upgrades, patching, and health checks for both storage and backup systems. Troubleshoot and resolve storage, backup, and disaster recovery-related incidents, failures, and performance bottlenecks. Perform regular backup verification to ensure data integrity and restore readiness. Maintain comprehensive backup and disaster recovery documentation, including test logs and recovery procedures. Security & Compliance Implement security best practices for data at rest and in transit, including encryption and access controls for storage and backup systems. Ensure storage, backup, and disaster recovery solutions comply with relevant industry standards and data protection regulations (e.g., GDPR, HIPAA). Conduct regular audits and participate in security and DR plan reviews to ensure compliance with internal and external requirements. Capacity Planning & Performance Tuning Forecast future storage and backup needs based on growth trends, disaster recovery requirements, and business plans. Optimize storage allocation, backup retention policies, and recovery workflows. Review and enhance backup schedules to ensure minimal data loss in the event of a failure or disaster. Provide recommendations for storage and backup system upgrades and enhancements. Backup & Disaster Recovery (DR) Planning & Testing Design, implement, and maintain disaster recovery (DR) plans to ensure business continuity in case of catastrophic events. Regularly test and validate disaster recovery procedures, including data failover, failback, and system restoration, to ensure reliability. Implement and manage off-site and cloud-based backups for DR readiness. Establish backup retention policies that balance cost, compliance, and recovery needs. Lead post-mortem analysis and continuous improvement initiatives after any backup or disaster recovery event. Collaboration & Support Provide Tier 3 support for escalated storage, backup, and DR-related issues and assist IT support teams in resolving incidents. Work with vendors and third-party support teams to manage hardware/software issues, renewals, and service-level agreements (SLAs) for storage, backup, and DR solutions. Participate in cross-functional meetings to align storage, backup, and DR strategies with enterprise architecture, IT roadmaps, and business continuity plans. Collaborate with cross-functional teams including development, DevOps, and business leaders to align infrastructure with business goals. Manage vendor relationships, SLA performance, and compliance with procurement and governance policies. Security & Compliance Drive implementation of cybersecurity controls, including endpoint protection (EDR/XDR), firewalls, DLP, ZTNA, and compliance tools (ISO 27001, ISO 20000, HIPAA, PCI). Conduct risk assessments and ensure business continuity through BCP/DRP strategies. Documentation & Knowledge Management Prepare and maintain high-level and low-level design documentation (HLD/LLD), SOPs, and runbooks. Create and publish knowledge base (KB) articles in platforms like ServiceNow for support teams. Process Excellence & Automation Drive ITSM adoption (Incident, Problem, Change, Availability, Knowledge Management). Lead automation and optimization initiatives using tools like Python, Power Automate, Azure DevOps. Qualifications: Education: Bachelor’s Degree Certifications: Pure Storage Certified Data Storage Associate (formerly, Global Enablement) and Pure Storage Architect Professional. Dell EMC Associate – Information Storage and Management (DCA-ISM). NetApp Certified Data Administrator (NCDA) on ONTAP, Certified Hybrid Cloud Specialist (NHCS). CompTIA Storage+. Microsoft Certified: Azure Solutions Architect Expert AWS Certified Solutions Architect Key Skills & Competencies: 13+ years in IT Infrastructure, Datacenter, Networking, and Cloud Architecture Proven experience in digital transformation, cloud migration (AWS/Azure), and virtualization Strong cybersecurity and compliance domain knowledge Excellent leadership, communication, and stakeholder management skills Deep experience with CRM, UC, Contact Center, and enterprise productivity platforms Preferred Attributes: Hands-on experience with Infrastructure implementation in infrastructure monitoring Ability to engage with CXO-level stakeholders and articulate strategic technology solutions Strong vendor and budget management experience Experience leading ISO/ITIL-based governance frameworks across global/regional operations Committed to diversity and inclusion At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.

Quality Analyst

karnataka

4 - 8 years

INR Not disclosed

On-site

Full Time

You will be responsible for learning and mastering a domain intense product to perform Functional testing & Consulting support for Manhattan Customers. Your role will involve being well-versed in various testing methodologies and having a basic knowledge of programming while being open to exploring programming further as needed. Additionally, you will need to work in a dynamic environment to provide support across multiple GEOs and have a strong analytical mindset to analyze critical functional issues in an enterprise application. As part of your responsibilities, you will be required to embrace Functional and Manual Testing to enable automation and have prior exposure to supply chain management enterprise applications, which is considered a huge advantage. Hands-on experience in Scenario, workflow, and test case preparation will be essential, along with a solid understanding of quality assurance as part of the development process. You must also be well-versed in software process methodologies and demonstrate a detail-oriented and quick problem-solving approach, especially in a rapidly changing environment. To qualify for this role, you should hold a BE, B. Tech, or foreign equivalent degree in a related technical field and have at least 4 years of experience in functional Consulting, testing, or implementing software applications. Excellent verbal and written communication skills are mandatory as you will be communicating with teams across geos. Experience in API testing using Postman, including working with collections, environments, and automated tests, is required, and basic knowledge of Velocity script / Python is considered an added advantage. A basic understanding of microservice architecture, knowledge of SQL, familiarity with UNIX/Linux environments, and the ability to script using PERL are all advantageous. Moreover, having desired Functional and business analyst experience is a mandate for this role, and experience in Supply Chain or business integrators (such as eCom, ERP systems) is a plus. Strong analytical and problem-solving skills with a Growth mindset are essential, along with proficiency in customer-facing experience involving designing and implementing complex solutions. Commitment to continuous learning and improvement, as well as a commitment to diversity and inclusion, are also key attributes we are looking for in potential candidates. At Manhattan, we value cultural celebrations, interest groups, and volunteer opportunities, fostering an environment where your true self is always welcome. The diverse backgrounds, experiences, and perspectives of our team members contribute to our unique identity and make us stronger as a whole.,

NOC - Critical Incident Management

karnataka

1 - 6 years

INR Not disclosed

On-site

Full Time

Job Description: Welcome to Manhattan where possibilities are created that move life and commerce forward. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices, making what was once impossible, possible. If you are someone who enjoys tackling complex problems and redefining markets, then you have come to the right place. As part of the team, your responsibilities will include: - System Maintenance: Monitoring and maintaining systems to ensure optimal performance and availability. This includes performing code deployments, regular updates, patches, and backups. - Troubleshooting and Support: Identifying, diagnosing, and resolving system issues in a timely manner. Providing technical support to other teams and stakeholders. - Automation and Optimization: Automating system processes and workflows to improve efficiency and reduce manual effort. Implementing optimizations to enhance system performance and reduce costs. - Security and Compliance: Ensuring systems comply with security policies, standards, and regulatory requirements. Implementing security measures to protect systems and data. - Documentation: Creating and maintaining comprehensive documentation of systems, processes, and procedures. Qualifications and Skills: - 1 to 6 years of Cloud Experience and Critical Incident Management role. - Experience in sending Critical Communications to internal stakeholders. - Knowledge of Messaging Systems like RabbitMQ, Kafka, and RHL Administration. - Proficiency in Linux administration with the ability to troubleshoot technical issues. - Strong analytical skills with the ability to deep dive into problems and provide solutions. - Ability to work collaboratively in a team environment and in 3 different shifts on a monthly rotational basis. - Proficient in Understanding/Writing PL/SQL objects like stored procedures and triggers. - Working knowledge of any cloud platforms (GCP, Oracle Cloud) along with a certification in Cloud technologies is a plus. - Knowledge of Manhattan's Supply Chain solutions, namely Warehouse Management, Integration Framework, etc., will be an added advantage. - Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements. - Proactive attitude towards continuous learning and self-improvement. Shift Timings: The NOC team operates in 3 shifts on a monthly rotational basis: - 6:30 AM to 3:30 PM IST - 2:30 PM to 11:30 PM IST - 10:30 PM to 6:30 AM IST Committed to diversity and inclusion: At Manhattan, diversity and inclusion are core values. From cultural celebrations to interest groups to volunteer opportunities, every team member's true self is always welcome. Our team's diverse backgrounds, experiences, and perspectives enrich us as a whole and make us unique.,

Solutions Engineer

karnataka

4 - 8 years

INR Not disclosed

On-site

Full Time

You will play a crucial role in gathering and analyzing requirements for supply chain commerce technology. Your responsibilities will include deliberating, defining, and prioritizing requirements in collaboration with stakeholders. It will be essential to identify and define acceptance criteria and provide detailed documentation of functional requirements, such as functional specifications and release notes. Working closely with the Engineering team throughout the development cycle, you will attend status meetings, supervise design reviews, and track project progress by engaging with Engineering, Professional Services, and other relevant parties. Your day-to-day tasks will involve driving the detailed functional design and development of the application, ensuring alignment with specifications, and addressing any issues that may arise. Additionally, you will participate in documentation, training, and release note preparation. Keeping management informed of project status will be crucial, and you will be responsible for creating and maintaining pre-release features lists and new features guides. Furthermore, you will serve as a resource to internal and external clients regarding the business application of company products and related procedures, as well as provide training to internal resources as needed. To excel in this role, you should have a minimum of 4+ years of experience, with at least 2 years in supply chain software implementations or supply chain management (business or IT). Your ability to analyze business requirements and translate them into functional requirements for designing next-generation supply chain applications will be essential. As a self-starter, you should possess excellent interpersonal, communication, and motivational skills, along with strong analytical and problem-solving abilities. Experience in Order Management systems, Point of Sale/Store Management systems, or E-Commerce will be advantageous, as will experience in Inventory Management and Order Orchestration (B2B and B2C). At Manhattan, diversity and inclusion are paramount. The company values cultural celebrations, interest groups, and volunteer opportunities, embracing the unique backgrounds, experiences, and perspectives of all team members. Your authentic self is always welcomed, contributing to the collective strength and uniqueness of the organization.,

Senior NOC - Critical Incident Management

karnataka

1 - 6 years

INR Not disclosed

On-site

Full Time

Job Description: You will be responsible for maintaining system performance and availability by monitoring and performing regular updates, patches, backups, and code deployments. Additionally, you will troubleshoot and resolve system issues promptly, providing technical support to various teams and stakeholders. Automation and optimization of system processes will be a key aspect of your role, aimed at improving efficiency and reducing manual efforts. You will also ensure system security and compliance with policies and regulations, implementing necessary measures to protect data. Documentation of systems, processes, and procedures will be essential to maintain comprehensive records. Requirements: - Possess 1-6 years of Cloud Experience and expertise in Critical Incident Management. - Proficient in sending Critical Communications to internal stakeholders. - Familiarity with Messaging Systems such as RabbitMQ, Kafka, and RHL Administration. - Strong Linux administration skills for effective troubleshooting of technical issues. - Excellent analytical capabilities to delve into problems and offer solutions. - Ability to collaborate effectively within a team environment, working in 3 different shifts on a monthly rotational basis. - Skilled in Understanding/Writing PL/SQL objects like stored procedures and triggers. - Working knowledge of cloud platforms (GCP, Oracle Cloud) with a Cloud technology certification considered a plus. - Knowledge of Manhattan's Supply Chain solutions, particularly Warehouse Management and Integration Framework, will be advantageous. - Adaptability to a fast-paced, dynamic environment with changing priorities and requirements. - Proactive approach towards continuous learning and self-improvement. Shift Timings: The NOC team operates in 3 shifts on a monthly rotational basis: 1. 6:30AM to 3:30PM IST 2. 2:30PM to 11:30PM IST 3. 10:30PM to 6:30AM IST Diversity and Inclusion: At Manhattan, we value diversity and inclusion. We embrace cultural celebrations, interest groups, and volunteer opportunities, creating an environment where your unique self is always welcomed. Team members" diverse backgrounds, experiences, and perspectives enrich us as a whole, making us truly unique.,

Quality Analyst - WMS/API Testing

karnataka

4 - 8 years

INR Not disclosed

On-site

Full Time

You will be responsible for learning a domain intense product to perform Functional testing & Consulting support for Manhattan Customers. Your role will require you to have a strong inclination to embrace Functional and Manual Testing for automation purposes. You must be well-versed in various testing methodologies and have a basic knowledge of basic programming. Additionally, you will need to work in a dynamic environment across multiple GEOs and possess a strong analytical mindset to analyze critical functional issues in enterprise applications. Having prior exposure to supply chain management enterprise applications will be advantageous. You should be proficient in preparing scenarios, workflows, and test cases, along with a solid understanding of quality assurance in the development process. Detail-oriented, quick problem-solving skills, and the ability to work in a rapidly changing environment are essential for this role. To qualify for this position, you must hold a BE, B. Tech, or foreign equivalent degree in a related technical field, along with a minimum of 4 years of experience in functional Consulting, testing, or implementing software applications. Excellent verbal and written communication skills are mandatory as you will be communicating with counterpart teams across geos. Experience in API testing using Postman, knowledge of Velocity script / Python, and basic understanding of microservice architecture are desired. Continuous learning and improvement, knowledge of SQL, familiarity with UNIX/Linux environment, and ability to script using PERL are advantageous. Desired experience in Functional and business analysis, Supply Chain, or business integrators like eCom and ERP systems will be a plus. Strong analytical and problem-solving skills with a Growth mindset are essential. You should be proficient in customer-facing experiences involving designing and implementing complex solutions. As part of the Manhattan team, diversity and inclusion are valued, and your unique background, experiences, and perspectives are welcomed. Additionally, a commitment to continuous learning, embracing cultural celebrations, interest groups, volunteer opportunities, and being your true self are encouraged to contribute to the team's success and uniqueness.,

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