At Shopflo, were trying to change the way consumers experience brands and businesses. Our first product was a cart and checkout platform for e-commerce, that allowed marketers to personalise discounts, rewards, and payments. We are currently also working on a new product that takes it a notch higher by unlocking enterprise-grade personalization for all consumer tech businesses.

Team & Role

Shopflo was started by three co-founders: Ankit (ex-IIT Kharagpur, Oracle, Gupshup), Ishan (ex-IIT Bombay, Parthenon, Elevation Capital), and Priy (ex-IIT Madras, McKinsey, Elevation Capital). We are a team of ~60 people now (with team members joining from Livspace, Gupshup, Setu etc.). We are located in HSR Layout, Bengaluru. We have closed our first seed round at $2.6M with Tiger Global, TQ and Better. And we re just getting started!

As a Solutions Engineer, youll analyze client requirements and collaborate with sales and client-facing teams to customize software solutions. You will design and implement API integrations, troubleshoot issues, and ensure seamless product functionality through thorough documentation and quality assurance.

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What you will do

Client Requirement Analysis
: Collaborate with sales and client-facing teams to understand client needs and business use cases for product implementation.
Product Configuration
: Customize and configure software solutions, including workflows, data structures, and features, based on client needs.
API Integration
: Design, implement, and manage API integrations with external systems, ensuring seamless data exchange.
Troubleshooting & Support
: Resolve issues during implementation and provide support to clients during onboarding and post-implementation.
Cross-functional Collaboration
: Work with various teams to align product development with business goals and customer needs.

You should apply if you have

Good understanding of HTML, CSS, and Javascript
Experience of 1-3 years
Good communication skills
Knowledge of Shopify, Google ads, analytics, and Meta
Itll be great if you have an understanding of D2C brands

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Solutions Engineer