Solutions Engineer, APAC

AI-automation

You will own enterprise implementations end‑to‑end: map workflows, build/integrate APIs, test, launch, and iterate with customers. While we're looking for someone who'll handle the implementation the most, some pre-sales experience is also great, as you'd also be involved in some POCs and Discovery Calls.

What you’ll do

• Map & design workflows:

  Partner with customer IT/Product/AI teams to translate goals into automation flows and technical specs.

• Implement & integrate:

  Implement the client systems (e.g., TMS/CRM/custom APIs), handle auth, data models, and error paths; create environments/configs; write test plans.

• Test & iterate:

  Validate data flows, measure results, and evolve configs based on feedback and performance.

• Own go‑live & support:

  Serve as primary technical point of contact post‑sale; triage issues; drive upgrades and optimizations.

• Partner internally:

  Feed product gaps and edge cases to Engineering/Product; contribute patterns, docs, and playbooks.

What makes you a fit

• Experience:

  Ideal seniority of~5-10 years in B2B SaaS integrations or technical implementation/solutions engineering; enterprise accounts experience required (SMB + enterprise mix is great).
• You are a

  Solutions Engineer or Solutions Architect.

  It would be a plus if you're a former Developer or comes from a more technical background.

• API chops:

  Comfortable with REST/JSON, webhooks, OAuth/keys, pagination, rate limits, retries, and robust error handling. Can debug with tools like Postman/Insomnia; can read/write simple scripts when needed (TypeScript/Python a plus).

• Automation mindset:

  Familiar with workflow tools (Zapier/Make/Temporal/queues) and designing reliable, observable pipelines.

• Project leadership:

  You run multi‑stakeholder projects to timelines - scope, plan, communicate risks, and deliver.

• Communication:

  Clear, structured communicator with customers and internal teams; excellent English.

• Location/timezone:

  Based in India with willingness to overlap a few hours with CET/EST when needed. It's a remote team.
• Customer obsession, ownership, and excellence. You take responsibility from first scoping through successful adoption.
• It's a start-up: expect a fast-paced, no-bureaucracy, and a result-driven place. You'll have impact.

Recruiting process:

• If you are a fit: we'll be in touch ASAP and schedule an intro screening
• Case study
• If the case study is approved, you'll meet with your direct report for 1 1-hour deep dive
• Meet the rest of the team (CTO and co-founders).
• References
• Offer

Note: we want to move fast and run the whole process quickly.

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Note: We carefully review every application and will be in touch with candidates whose background best fits what we’re looking for.