Solution Consultant

As a WFM Solution Consultant for our client in Pune, you will be responsible for delivering top-notch workforce management solutions by utilizing your expert knowledge of workforce management software. Your role will be crucial in designing and implementing solutions that align with the business goals of our customers. Your excellent communication and presentation skills, along with your ability to manage complex environments and client relationships, will be key to your success in this position. Key Responsibilities: - Conduct workshops with senior members of customer organizations to drive requirement assessments. - Architect comprehensive solutions integrating UKG Pro WFM (Dimensions) with third-party products, ensuring alignment with business goals. - Design and implement customizations and integrations to meet specific client needs. - Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team. - Oversee the system build and configuration, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase. - Provide guidance and support during testing phases including functional testing, integration testing, and user acceptance testing (UAT). - Advocate for and implement industry best practices in workforce management, process optimization, and system configuration. - Effectively communicate complex technical concepts to technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts. - Foster strong relationships with client Project teams, act as a trusted advisor, and ensure high levels of client satisfaction. - Mentor and provide guidance to team members on advanced modules and solutioning aspects. - Travel up to 25% may be required to meet with clients and support project implementations. Qualifications: - Education: Bachelors degree or equivalent in Computer Sciences or a related field. - Experience: 5+ years of experience in Workforce Management is a must. Relevant experience as a consultant in a similar application environment is desirable. Extensive experience in implementing solutions for medium to large enterprise customers. - Skills: Thorough understanding of business, process, and technology relating to workforce management. Experience with requirement gathering, solution designing, implementing, and configuring UKG Products. Extensive experience on UKG Pro WFM (Dimensions) modules like Time Keeping, Accruals, Leave, Advanced Scheduling, Forecasting, Attendance, and Activities is desirable. Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base. Solid interpersonal skills to interface with co-workers and customers, managing specific tasks to completion with minimal direction. Excellent verbal and written communication skills.,