Software Implementation Consultant

The Software Implementation Consultant is responsible for managing end-to-end implementation of software solutions for clients, ensuring smooth onboarding, configuration, data migration, user training, and post-go-live support. The role requires strong communication skills, analytical thinking, and the ability to understand business requirements to deliver successful implementations.

Key Responsibilities

• Work closely with clients to understand business needs and align software solutions accordingly.
• Manage full-cycle software implementation: requirement gathering, configuration, testing, deployment, and go-live support.
• Conduct product demonstrations and user training sessions for client teams.
• Perform data mapping, data migration, and system configuration based on client requirements.
• Troubleshoot issues during implementation and coordinate with internal technical teams for resolutions.
• Develop documentation such as requirement specifications, implementation checklists, and user manuals.
• Ensure timely delivery of project milestones and maintain strong client relationships.
• Provide post-implementation support and handover to the support team.
• Identify opportunities for product improvements and share feedback with the development team.

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
• 3-4 years experience Required
• Proven experience in software implementation, technical consulting, or application support.
• Strong understanding of SDLC, software deployment, and configuration processes.
• Knowledge of SQL, databases, APIs, and basic troubleshooting techniques (optional but preferred).
• Excellent communication, client management, and presentation skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple client projects simultaneously.