1802 Soft Skills Jobs - Page 34

You are a Junior IT Executive responsible for diagnosing and resolving hardware and software issues, providing IT support to end-users, and ensuring smooth computer system operations. Your key responsibilities include diagnosing and repairing hardware issues, assembling and maintaining computer systems, installing and updating software applications, managing user accounts and system configurations, setting up and troubleshooting networks, supporting data backup and recovery processes, and delivering exceptional customer service by documenting issues and responding promptly to service requests. To qualify for this role, you should have a Bachelors degree in Computer Science, Information Technology, or a related field, along with a minimum of 2 years of experience in IT hardware and software support. You should possess strong technical skills including knowledge of hardware components, diagnostics tools, and repair techniques, familiarity with Windows and macOS systems, proficiency in commonly used software applications and IT tools, and a basic understanding of networking principles. Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are considered a plus. In addition to technical skills, you should also have excellent problem-solving and troubleshooting abilities, strong communication and interpersonal skills, the ability to work independently and collaboratively within a team, and strong organizational and time management skills. By excelling in these areas, you will contribute to the efficient functioning of IT operations and the delivery of exceptional support to end-users.,

As a Sales Engineer (Internal Client-Facing) in the Sales & Applications Engineering department located in Faridabad, Haryana, you will report to the Head of Sales. You will play a crucial role within the Flow and Valves division, acting as a liaison between clients and technical teams. Your primary responsibilities will include handling pre-sales inquiries, preparing quotations and proposals, and ensuring that client needs are met effectively. Your expertise will be essential in fostering strong customer relationships, addressing inquiries, and recommending customized solutions that align with the client's process requirements. Your main duties will involve being the primary point of contact for clients, interpreting technical specifications and drawings, providing timely responses to requests, and assisting clients in selecting the most suitable products based on their application parameters. You will also be responsible for preparing and issuing technical-commercial proposals, collaborating with internal teams, and following up on quotations to drive conversion into orders. Additionally, you will coordinate with the field sales team, collaborate with internal departments to facilitate order execution, and communicate project progress to clients. Maintaining accurate documentation, sharing necessary information with clients, and providing internal reports on quotation status and customer feedback will also be part of your role. To excel in this position, you should hold a Bachelor's Degree/Diploma in Mechanical, Instrumentation, or Chemical Engineering (or related field) and have a minimum of 2 years of experience in internal sales or applications engineering, preferably in valves, instrumentation, or industrial process equipment. Exposure to flow measurement, industrial valves, and instrumentation will be advantageous. Proficiency in reading technical drawings, familiarity with industry standards, and experience with MS Office and CRM platforms are essential. Strong communication, customer-oriented, time management, and collaboration skills are also key attributes for success in this role. By joining our team, you will have the opportunity to work in a company that provides cutting-edge solutions globally, contribute to impactful projects in various sectors, and experience cross-functional exposure and technical development. Our team-oriented culture values innovation, customer-centricity, and integrity, offering a rewarding environment for professional growth and success.,

You will be joining a renowned company established in the year 2000 with global offices in the US, India, UK, Australia, Mexico, Vietnam, and Canada. Specializing in end-to-end solutions for various industries such as Banking & Financial Services, Telecom, Healthcare, Manufacturing, & Energy sectors. With a successful track record of delivering projects worth $1 billion for more than 20 Fortune 500 companies, we are committed to assisting our clients in building organizational resilience and achieving digital fluency. As a Salesforce Developer-L2 based in Bangalore, you will be responsible for hands-on coding in Salesforce using Apex, LWC, and Aura on Salesforce Sales/Service cloud. Your role will involve customization and configuration in Salesforce.com Apex and Lightning LWC/Aura technologies, implementing integrations, ensuring best practices in development, and troubleshooting issues related to Salesforce applications and integrations. Additionally, you will participate in code reviews, stay updated with the latest Salesforce trends, and effectively communicate with stakeholders across multiple countries. To qualify for this role, you must hold a Bachelor's degree in Computer Science, Information Technology, or a related field, along with a minimum of 3 years of hands-on experience as a Salesforce Developer. Strong expertise in Salesforce out-of-the-box features, Apex, LWC, Flow, and integrations is required. Problem-solving skills, attention to detail, and previous experience as an individual contributor are essential. Excellent written and verbal communication skills are a must, and Salesforce certifications such as Salesforce Certified Platform Developer I/II would be advantageous. The ideal candidate will possess competencies in CRM Analytics, CRM Data Management, CRM Strategy Development, CRM Tool Customization, Customer Journey Mapping, Customer Segmentation, Communication Skills, Interpersonal Skills, Job Knowledge, and Planning Skills. Key technical skills include Apex, Integrations, LWC, Triggers, and Aura, while soft skills like effective communication are highly valued. Any degree qualification is acceptable, and Salesforce certifications, specifically SFDC PD1, are considered a bonus.,

You will be joining M&G Global Services Private Limited, a subsidiary of M&G plc group of companies, as a Technology Command Centre Specialist. In this role, you will be responsible for monitoring and managing IT infrastructure & application operations to ensure the availability and performance of critical business platforms. Your proactive approach to incident management, effective communication during bridge calls, and collaboration with support teams will be crucial in driving timely resolution of incidents. Experience with monitoring and observability tools like SolarWinds, AppDynamics, Dynatrace, Splunk, etc., will be essential for maintaining optimal system performance. Your role will involve supporting the UK and India business with extended support for Asia Pacific regions, requiring flexibility in working hours in a 24/7 model to meet business needs. To succeed in this role, you must possess the following skills and qualifications: - Incident Management: Respond quickly to and manage IT incidents, lead bridge calls, and coordinate efforts among support teams and stakeholders. - Alert Monitoring: Analyze and interpret system alerts to identify root causes and troubleshoot issues. - System Performance: Collaborate with infrastructure & application teams to ensure high availability and performance of systems. - Reporting: Generate reports and metrics related to system performance and incident response times. - Communication: Act as a central point of communication during incidents and provide regular updates to stakeholders. - Continuous Improvement: Identify opportunities for process optimization and leverage AI & automation tools for higher application availability. - Education: Bachelor's degree in science, Information Technology, Computer Science, or related field preferred. - Experience: Minimum 5+ years of technology work experience with at least 3 years in infrastructure & application monitoring and incident management. Additionally, the following soft skills are required: - Strong analytical skills and attention to detail. - Excellent communication and interpersonal skills. - Ability to work effectively in high-pressure situations. As a Technology Command Centre Specialist at M&G Global Services, you will have the opportunity to work in a dynamic environment, collaborate with cross-functional teams, and contribute to the company's goal of being the best loved and most successful savings and investments company in the world. If you are passionate about providing exceptional service, eager to learn and develop your technical skills, and can work both independently and as part of a team, we encourage you to apply.,

Job Description Let The Trend Media is a digital solutions provider located in Pune, committed to equipping businesses with advanced digital marketing, development, and design services. Our company specializes in offering a comprehensive range of services such as digital marketing, graphic design, and development to drive business growth and elevate brand visibility for our clients. At Let The Trend Media, we prioritize establishing robust partnerships and delivering customized solutions to cater to the individual requirements of each client. We are currently seeking a Sr. Soft Skill Trainer - Customer Service for a full-time on-site position at Let The Trend in Pune. The Sr. Soft Skill Trainer will play a critical role in conducting training sessions, improving communication skills, and fostering life skills among customer service representatives. Responsibilities of this role include implementing effective training programs and strategies to enhance customer interactions and elevate overall service quality. Qualifications: - Proficient in Presentation Skills and Communication skills - Experienced in Training & Development and Soft Skills - Ability to conduct training sessions and enhance life skills - Demonstrated track record of developing and implementing training programs - Strong interpersonal skills with the capacity to collaborate efficiently with teams - Exceptional organizational and time management abilities - Possession of relevant certification or training in soft skill training would be advantageous If you meet the qualifications outlined above and are passionate about enhancing soft skills within a customer service environment, we invite you to apply for the Sr. Soft Skill Trainer - Customer Service role at Let The Trend Media. Join us in our mission to deliver exceptional training and development solutions to drive success for our clients and their businesses.,

As an Accounting Professional at AVASO Technology in Mohali, you will play a crucial role in ensuring accurate bookkeeping, timely financial closings, and compliance with all statutory requirements. Your responsibilities will include developing annual compliance work plans, monitoring compliance programs, and maintaining up-to-date knowledge of laws and regulations. You will be expected to handle day-to-day taxation and compliance tasks, reconcile inter-entity balances, and prepare direct/indirect tax workings. To excel in this role, you should hold a CA or Masters degree in Accounting, Finance, Business Administration, or a related field, along with 3-5 years of experience in accounting, book finalization, and taxation. Strong communication skills, knowledge of taxation and reporting, proficiency in Excel and soft skills are essential. Familiarity with accounting systems like Xero or Business Central would be advantageous. Joining AVASO Technology means becoming part of a dynamic and innovative team with a global presence. You will have opportunities for career growth, continuous learning, and exposure to cutting-edge technologies that shape the future of IT solutions. AVASO Technology is an equal opportunity employer that values diversity and is dedicated to fostering an inclusive environment for all employees. If you are a passionate IT professional with hands-on experience in desktop support and a commitment to delivering reliable and efficient IT services, AVASO Technology welcomes you to contribute to helping businesses thrive through top-tier support and managed services.,

Genpact is a global professional services and solutions firm that aims to shape the future by delivering outcomes through the efforts of its 125,000+ employees across 30+ countries. The team is characterized by innate curiosity, entrepreneurial agility, and a commitment to creating lasting value for clients. Driven by the purpose of creating a world that works better for people, Genpact serves and transforms leading enterprises, including Fortune Global 500 companies, leveraging deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. As a Principal Consultant, QA Engineer at Enqueros Digital Engineering, you will be an integral part of a dynamic team responsible for testing solutions for Fortune 500 clients. Your role will involve applying your formal education and professional experience to address targeted problems and tasks with a focus on quality and efficiency. Working under limited supervision, you will adhere to standard practices and procedures within your area of expertise to deliver high-quality results. Responsibilities: Your role as a QA Engineer requires a passion for learning, implementing solutions, and possessing the ability to ask pertinent questions. You will need to apply analytical, problem-solving, and technical skills to reliably deliver high-quality work. This position represents a fully qualified, career-oriented role where continuous improvement is paramount. - Software Testing: Validate API interfaces and complex functionalities using automation tools like Selenium with Java, with a specific emphasis on back-end components. - Follow Agile methodologies: Understand user stories and seek clarifications to ensure comprehensive test coverage. - Follow standard practices: - Smoke test: Ensure critical functionalities are working correctly. - System Test: Validate software against requirements specifications. - Regression test: Verify bug fixes and new features. - E2E Testing: Validate complete end-to-end process flow. - Contribute to BU/Practice by documenting learnings, engaging in the tech community, staying updated on technologies, and participating in organizational activities. Qualifications: Minimum Qualifications: - Strong knowledge of software QA methodologies, tools, and processes. - Experience in writing clear, concise test plans and cases. - Excellent communication and documentation skills. - Strong analytical and logical skills, attention to detail, troubleshooting analysis skills. - Experience with terminal and git. If you are a proactive individual with a keen eye for detail, possess strong communication skills, and enjoy working in a collaborative team environment, then this role as Principal Consultant, QA Engineer at Genpact could be the perfect fit for you. Join us in shaping the future and contributing to the success of leading enterprises worldwide.,

As a Workshop Lab Assistant in the field of Architecture, you will be responsible for supporting the operations of the workshop. To qualify for this role, you should have successfully completed your Higher Secondary (12th Pass) board exams and possess an ITI Certificate from a recognized Institution. Additionally, a minimum of 2 years of work experience in a workshop setting is required. Your key responsibilities will include utilizing your working knowledge of MS-Office and Excel to assist in various administrative tasks. Furthermore, excellent communication and soft skills are essential for effective interaction with team members and stakeholders. Join our team as a Workshop Lab Assistant and contribute to the success of our architecture department with your skills and experience.,

You will be responsible for the Ethernovia's Networking devices software stack development. This may include Embedded Firmware, kernel/user mode device drivers, stack extensions, debug, and test utilities as well as automated unit/system testing. The device drivers will allow the User application, Middleware, and Operating system to take full advantage of the feature-rich hardware. The firmware configures, controls, and monitors the communication device and interacts with the host system via device drivers to expose hardware features of the devices. Firmware code may also run as a standalone library within the device driver itself. As a part of the Software team, you will be responsible for architecture, design, implementation, testing, and integration of the firmware rolled into Ethernovia's SDK. This firmware is built ground-up for safety-critical automotive applications. Also, we build products with strict adherence to Functional Safety, and hence every team member is required to fit into a culture of safety and best development practices. Technical Qualifications - Bachelors or Master's degree in Computer Science/Software or related field. - Work Experience: Minimum 10+ years of relevant experience for this position. - Strong understanding of Software Development lifecycle including Architecture, Implementation, and Testing fundamentals. - Proficient in C/C++ Programming Language. Experience in Python is a plus. - Experience with Firmware, preferably for communication devices like Ethernet. - Experience with Embedded firmware, preferably for communication devices like Ethernet. - Experience with integration and testing of firmware and low-level code. - Hands-on Experience with Hardware and embedded processors, preferably for communication devices. - Expertise in efficient code practices for code footprint and performance. Nice to Have Experience with - Experience with simulation and emulation platforms. - GNU or a similar compiler, debugging suite. - Embedded programming, preferably with communication devices and hardware buses like I2C, SPI, Ethernet, USB. - Building Automotive or other safety-critical systems using qualification methods/processes like MISRA, ASPICE, and ISO26262. - Communication protocols like Ethernet MAC, PHY, Switching, TCP/IP, Security, Serdes, PCIe, NTB, and SR-IOV. - Video processing standards and protocols. - Code Version Control and Review tools/processes like Perforce/Git, Swarm. - Mixed Signal systems - Analog, Digital, Digital Signal Processing (DSP). - ARM family of processors or similar embedded processors. - Bootloaders like uboot or similar. Soft Skills - Self-motivated and able to work effectively both independently and in a team. - Excellent communication/documentation skills. - Attention to details. What you'll get in return: - Technology depth and breadth expansion that can't be found in a large company. - Opportunity to grow your career as the company grows. - Pre IPO stock options. - Cutting edge technology. - World-class team. - Competitive base salary. - Flexible hours.,

You are seeking a highly skilled Product Owner/Functional Consultant specializing in Supply Chain to spearhead the development and execution of AI-driven solutions aimed at optimizing supply chain operations. Your expertise in supply chain management, particularly in areas such as Discrete Event Simulation, Truck Loading Optimization, Yard or Door Planning, Warehouse Management, Route Optimization, and Order Aggregation/Disaggregation, will be crucial in defining, creating, and delivering AI products that boost supply chain efficiency. Your role will involve collaborating closely with diverse teams, including data scientists, software developers, and supply chain operations, to ensure the successful implementation of innovative solutions. As the Product Owner/Functional Consultant, your primary responsibilities will include defining and prioritizing the product backlog for AI applications in supply chain management, aligning them with business objectives and user needs. You will be tasked with developing and managing product roadmaps and timelines that focus on AI-driven solutions. Your in-depth knowledge of supply chain management, coupled with specialized expertise in areas like Discrete Event Simulation, Truck Loading Optimization, Yard or Door Planning, Warehouse Management, Route Optimization, and Order Aggregation/Disaggregation, will play a pivotal role in optimizing supply chain processes and enhancing efficiency. Furthermore, you will be expected to identify opportunities for applying AI technologies, such as machine learning and predictive analytics, to improve supply chain processes and decision-making. Effective stakeholder collaboration will be essential, as you work alongside cross-functional teams to translate business requirements into technical specifications for AI solutions. You will also be responsible for gathering and documenting business requirements, monitoring performance through key performance indicators (KPIs), and staying informed about emerging AI technologies and trends in supply chain management to foster innovation and maintain a competitive edge. The ideal candidate for this role should possess a Bachelor's degree in Supply Chain Management, Operations Research, Computer Science, or a related field, with a preference for a Master's degree. You should have at least 5 years of experience in supply chain management, with a proven track record in the specified areas of expertise. Additionally, you should have a minimum of 3 years of experience as a Product Owner or Functional Consultant, preferably in AI or technology-driven solutions. Strong technical skills in AI technologies, exceptional communication and collaboration abilities, agility in an Agile environment, and familiarity with Agile methodologies and supply chain software and systems are also required. Certification as a Product Owner, such as Certified Scrum Product Owner, or equivalent, would be advantageous.,

As a Client Service Associate at Standard Chartered, you will play a crucial role in supporting Relationship Managers in achieving their financial targets. Your responsibilities will include actively participating in preventing money laundering and fraud, ensuring high-quality customer service for PVB clients, and maintaining internal and external compliance on all transactions. You will assist in deepening existing client relationships through excellent customer service and manage the Client Due Diligence (CDD) reviews process within prescribed timelines. To succeed in this role, you must be multi-skilled to handle various transactions and services in the bank, provide professional and timely support to client Advisors, and deliver efficient and courteous service to PVB customers. It is essential to process transactions accurately within standard turnaround times to meet customer needs and manage the preparation of CDD reviews effectively. You will liaise with other departments as necessary, promptly inform Client Advisors and the management team of any client complaints, and ensure compliance with all policies and procedures related to ORMA, Group Code of Conduct, KYC/CDD/EDD, and money laundering prevention. Additionally, you will strive to streamline processes, reduce waste, and improve services for internal and external clients. As part of the Client Service team, you will handle account opening documentation and queries, update client files with relevant documents, and ensure compliance with internal and external guidelines. Your commitment to health and safety in the workplace is crucial, and you should take reasonable care to promote a healthy and safe working environment for yourself and your colleagues. To be successful in this role, you should have a graduate or postgraduate degree, with 4-5 years of experience in a client service role. General banking knowledge, strong interpersonal skills, and the ability to work under pressure are essential. You must also demonstrate excellent verbal and written communication skills, be a team player, and uphold the highest standards of ethics and conduct. If you are looking for a purpose-driven career in banking and want to make a positive difference, Standard Chartered offers a dynamic and inclusive work environment where your unique talents are celebrated. Join us in driving commerce and prosperity through our diverse and values-driven organization, where continuous learning and growth opportunities await. Standard Chartered is an international bank committed to creating a positive impact for our clients, communities, and employees. We encourage diversity, inclusion, and innovation, and we are dedicated to supporting our employees" wellbeing and professional development. If you are ready to challenge yourself, innovate, and grow in a purpose-driven organization, we invite you to be part of our team at Standard Chartered.,

As a Treasury and Financial Assets Support Specialist, your primary responsibility will be to ensure efficient cash flow management, liquidity, and financial risk mitigation for the organization. You will play a crucial role in delivering timely Management Information System (MIS), Budget, and Structured Review Meeting presentations. Your tasks will include maintaining Ind AS Compliant Accounts, implementing Ind AS, preparing quarterly Board Packs, and facilitating Sustainability Reporting. Additionally, you will provide support to new projects and Letter of Credits (LCs) while ensuring the on-time preparation of MIS, Budget, and STRAP. You will collaborate with the team to assist in Tax audits, calculate Advance tax, review Accounts, monitor financial performance monthly, analyze variances, and deliver quarterly Board presentations. Participation in Sustainability Reporting, support for new projects and LCs, and engagement in various training activities related to your responsibilities will be essential. Your strategic planning and budgeting skills will be key in contributing to the organization's financial success. To excel in this role, you should hold a Bachelor's or Master's degree in Commerce, MBA, and CA qualification with 10-12 years of relevant experience. The ideal candidate will possess in-depth knowledge of Accounting Standards, Advanced Excel, Taxation, international Capital Markets, and Imported Coal Trading business. Strong interpersonal skills, leadership capabilities, and expertise in Ind AS, Excel, PowerPoint, and soft skills are highly preferred. Familiarity with Indian Accounting Standards and statutory taxation matters will be advantageous. This is a full-time position with a day shift schedule, requiring in-person work at the designated location. If you are a qualified professional with a passion for treasury management and financial assets, we invite you to apply for this challenging and rewarding opportunity.,

As a seasoned professional with over 12 years of experience, you will be responsible for designing, developing, and implementing a comprehensive Business Development Strategy for regional and/or international markets. Your adeptness at team management and relationship building will be crucial in achieving annual revenue targets. Your proven track record in establishing strong connections with major clients and a client-first approach will be essential. Your role will also require strong leadership and team handling skills to attract, develop, and retain high-performing team members. A solid understanding of IT Services, especially in the Virtualization Domain and information security, is necessary to articulate the business value of these services effectively. You will play a key role in expanding the Accops brand within the partner community and generating business opportunities for short and long-term revenue and profit growth. Additionally, you should be proficient in developing and maintaining a healthy opportunity pipeline on CRM, presenting sales proposals, and addressing any client concerns or objections. Your contribution to Group strategies and utilization of customer profile information will be instrumental in driving success. A comprehensive grasp of emerging technologies and the ability to stay abreast of industry trends will be highly valued. While enterprise-level sales experience in a similar domain is preferred, your primary responsibility will involve spearheading the Sales department. This includes managing the overall Business Development process, establishing relationships with consulting firms, training and mentoring new team members, and setting up a team of high-performing individuals. Your soft skills will be equally important, with strong communication skills (both written and verbal) being a must. Your ability to take ownership, collaborate effectively, demonstrate thought leadership, show sincerity, be proactive, self-motivated, analytical, and adaptable will set you up for success in this role. Additionally, you should be open to travel for business purposes as required.,

Location : Bangalore Compensation : 20,000/month Languages : Fluent in Kannada & English Experience : Freshers welcome with strong communication skills Role Overview: Were looking for an enthusiastic, smart individual to support our offline business development efforts at Skadoosh. This person will be part of the on-ground team reaching out to schools, stores, apartments, and more inviting them to experience Skadoosh. Responsibilities: Support the senior BD exec in reaching outreach targets Visit locations, distribute flyers, coordinate meetings, and collect data Assist with event coordination and on-ground setup Maintain basic call and visit logs Represent the brand with enthusiasm and professionalism Requirements: Kannada + English speaking Good energy, polished appearance, and strong interpersonal skills Quick learner, ready to talk to people, make visits, and get things done Comfortable with fieldwork and working on weekends when needed

Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation, Diversity and Employee Opportunity? Otis is growing and we are recruiting a Service Sales Associate. This role helps achieve sales growth through three main areas of responsibility: maintaining an existing portfolio, obtaining new business, and as required selling modernization and repairs. On a typical day you will: Manage a portfolio of elevator units through maintaining good working relationships with existing customers Serve as primary contact for timely resolution of customer needs surrounding inquiries Develop build-on repair and modernization sales through networking, bids and tenders Develop your own sales strategy to achieve sales targets, ensuring profitability Use Otis sales tools to effectively track opportunities, pipeline, and forecast sales results Conduct sales negotiations and close deals, ensuring payment on time Collaborate with fellow team members, including other sales representatives and field colleagues What you will need to be successful (adjust for local regulations) You have a business or technical degree or have completed training as a technician or business administrator You have initial experience in the sale of technical products requiring consultation You have a strong customer and service orientation, including excellent interpersonal skills You are characterized by a high level of commitment and reliability, with a drive to deliver results You are target focused, with the ability to work at pace in a demanding, complex, corporate organization Add any additional local requirements here

Assist in sourcing, shortlisting and coordinating interviews for retail roles within the assigned stores. Ensure timely onboarding of new hires and conduct induction programs to familiarize them with company values and policies. Act as a liaison between store staff and management to handle queries, promote engagement activities and support grievance redressal. Track appraisal timelines, coordinate performance feedback sessions and support documentation for employee evaluations. Ensure adherence to HR policies at store level and assist in driving awareness regarding company policies, code of conduct and POSH. Organize employee engagement sessions (soft skills, POS, compliance) and assist in tracking participation and effectiveness. Maintain HR records for assigned locations and provide periodic reports on attrition, hiring status, etc.

Job Title: Team Member - Contact Center (HR Shared Services) Designation: Executive Function: Service Delivery Department: Contact Center Reporting To: Team Lead Superiors Superior: Head Service Delivery Unit: Seamex, A Unit of BMCSPL Location: Airoli, Navi Mumbai 1) Job Purpose This role will serve as the first point of contact for employees reaching out to the Contact Center with HR-related queries. The role involves understanding employee requirements, providing accurate information, and raising requests on behalf of users. The position focuses on delivering prompt, high-quality, voice-based service in alignment with organizational standards. 2) Dimensions Manpower Handled: Management and staff employees across entities where Contact Center services are live Other Parameters: High volume of voice-based HR queries; adherence to SLA metrics 3) Job Context & Major Challenges Context: This is a voice-based inbound role designed to simplify employee interaction with HR servicesreplacing multiple navigation steps with a direct call to address queries or share documents. Major Challenges: Understanding and managing multiple HR processes Coordinating with internal teams for document processing Adhering to defined SLAs and service excellence benchmarks Delivering consistent service quality under pressure 4) Principal Accountabilities: Accountability Supporting Actions, Adherence to Scripts, Follow SOPs to manage and resolve calls, SLA Compliance, Ensure optimal Average Handling Time, Call Wait Time, and First Call Resolution, Quality Assurance, Maintain high service quality through regular call audits. 5) Relationships Internal Stakeholders: Team Lead & Agents Daily coordination for query resolution Tech Team – As required, for system-related support Service Excellence Team – Periodic audits and quality reviews External Stakeholders: Business Users – Daily interaction for handling and resolving HR service requests Role & responsibilities Education : 10+2+3 or any other Undergraduate is a must.

Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation, Diversity and Employee Opportunity? Otis is growing and we are recruiting a Service Sales Associate. This role helps achieve sales growth through three main areas of responsibility: maintaining an existing portfolio, obtaining new business, and as required selling modernization and repairs. On a typical day you will: Manage a portfolio of elevator units through maintaining good working relationships with existing customers Serve as primary contact for timely resolution of customer needs surrounding inquiries Develop build-on repair and modernization sales through networking, bids and tenders Develop your own sales strategy to achieve sales targets, ensuring profitability Use Otis sales tools to effectively track opportunities, pipeline, and forecast sales results Conduct sales negotiations and close deals, ensuring payment on time Collaborate with fellow team members, including other sales representatives and field colleagues What you will need to be successful (adjust for local regulations) You have a business or technical degree or have completed training as a technician or business administrator You have initial experience in the sale of technical products requiring consultation You have a strong customer and service orientation, including excellent interpersonal skills You are characterized by a high level of commitment and reliability, with a drive to deliver results You are target focused, with the ability to work at pace in a demanding, complex, corporate organization Add any additional local requirements here Whats In it For Me Benefits You will receive a long-term employment contract with the world market leader in a crisis-proof industry. We offer you remuneration in accordance with local requirements, plus: Customize for local benefits here including vacation and incentive Customize for local benefits here including any car allowance or other applicable benefits We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. We support work-life integration, allowing space for botworkand your personal life so that you can feel fulfilled in both aspects. For this role, we offer flexible working hours with the possibility of remote work. Apply today to join us and build whats next!.

We are looking for a highly skilled and experienced Training Manager - Psychologist to join our team at YourDOST, an IT Services & Consulting company. The ideal candidate will have 13 years of experience in the field of psychology. Roles and Responsibility Develop and implement comprehensive training programs for psychologists. Conduct workshops and seminars on various psychological topics. Create engaging content for training sessions, including presentations, handouts, and assessments. Evaluate the effectiveness of training programs and recommend improvements. Collaborate with other departments to ensure seamless integration of training initiatives. Stay updated with industry trends and developments in psychology. Job Requirements Master's degree in Psychology or related field. Minimum 13 years of experience in psychology, with a focus on training and development. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment. Strong organizational and time management skills. Experience with adult learning principles and instructional design methodologies.

Join Our Team at Chetanya Career Consultants! We're seeking experienced IELTS and PTE trainers to join our team in Kurukshetra, Ambala and Ladwa. As a leading education consultancy, we're committed to helping students achieve their dreams of studying abroad. Key Responsibilities: Deliver high-quality training sessions for IELTS and PTE exams. Develop and implement effective lesson plans. Provide individualized feedback and support to students. Conduct mock tests and assess student progress. Requirements: 2+ years of experience in teaching IELTS/PTE. Strong knowledge of exam formats and scoring systems. Excellent communication and interpersonal skills. Job Type: Full-time Salary :Best in the industry, depending on the interview. Interested candidates can DM their CVs Contact details- 9034029717 / recruitment@chetanyacareers.com (Bhavna Sharma -Sr. HR Recruiter )

Elite Overseas Education Consultant is looking for IELTS/ PTE Faculty to join our dynamic team and embark on a rewarding career journeyDeveloping and teaching plans.Advising and mentoring studentsConducting research and publishing findings in academic journalsParticipating in departmental and university-wide committeesEngaging in professional development activities to stay current in the field.Excellent communication and interpersonal skills

We are seeking a passionate and dynamic Spoken English Trainer to join our team and help learners improve their English communication skills. The ideal candidate should have a strong command of English

Interest in stock market; basic options trading knowledge as a Trainer Conduct online/offline sessions and resolve student queries via WhatsApp, email, or in person. Guide students about stock market-related doubts and Understand training services

Roles and Responsibilities Design and deliver soft skills training programs for students, focusing on areas such as communication, interpersonal skills, leadership, stress management, and emotional intelligence. Conduct workshops and sessions using various teaching methods to engage participants and promote learning. Collaborate with other trainers or instructors to develop new course offerings or modify existing ones. Develop curriculum materials and assessments to measure student progress and understanding. Desired Candidate Profile 1-5 years of experience in soft skills training or a related field (education/training). Strong knowledge of behavioral skills, behavioral training, presentation skills, personality development, and stress management techniques. Excellent communication and interpersonal skills; ability to build rapport with diverse groups of people.

Roles and Responsibilities Design and deliver soft skills training programs for students, focusing on areas such as communication, interpersonal skills, leadership, stress management, and emotional intelligence. Conduct workshops and sessions using various teaching methods to engage participants and promote learning. Collaborate with other trainers or instructors to develop new course offerings or modify existing ones. Develop curriculum materials and assessments to measure student progress and understanding. Desired Candidate Profile 1-5 years of experience in soft skills training or a related field (education/training). Strong knowledge of behavioral skills, behavioral training, presentation skills, personality development, and stress management techniques. Excellent communication and interpersonal skills; ability to build rapport with diverse groups of people.