Social Media Associate

About the job

Company Overview

The Journal Post Group

We create engaging editorial, video, and documentary content that reaches over 5 billion people globally every month. Our mission is to give voice to the youth by building communities that laugh, think, and take action.

Through the power of major digital platforms, we’ve grown into one of the world’s most influential media publishers.

The Journal Post Group

Key Responsibilities

• Monitor and manage social media accounts across platforms (Facebook, Instagram, Snapchat, Youtube and TikTok).
• Track performance metrics and prepare regular reports with insights and recommendations.
• Engage with followers by responding to comments, messages, and queries in a timely manner.
• Ensure consistency with brand voice and online reputation management.
• Stay updated on social media trends, platform updates, and audience behavior.
• Experience managing social media accounts and monitoring engagement metrics.
• Strong understanding of social media platforms, trends, and analytics.
• Ability to track performance, generate reports, and provide actionable insights.
• Skilled in community engagement, responding to comments/messages, and managing online reputation.
• Organized, proactive, and able to collaborate with the creative team.

What we're looking for:

• Social-first mindset

  – You understand what captures attention and drives engagement on Instagram, TikTok, YouTube, Snapchat, and Facebook.

• Content creation & management

  – Skilled in planning, curating, and publishing posts that align with brand objectives.

• Trend-aware and platform-savvy

  – Always up to date with trending content formats, viral challenges, and evolving social media features.

• Strong storytelling ability

  – You can communicate ideas clearly and powerfully through captions, videos, campaigns, and community interactions.

• Project ownership

  – Capable of managing multiple campaigns at once, meeting deadlines, and ensuring consistent execution.

• Brand consistency

  – Experienced in maintaining and amplifying brand voice and identity across diverse platforms.

• Excellent communication

  – Able to interpret strategy, respond to feedback constructively, and collaborate effectively with designers, writers, and managers.

• Adaptable and resourceful

  – Thrive in a fast-paced, evolving digital environment where priorities shift quickly.

• Team-oriented

  – Proactive, collaborative, and motivated to support both team success and individual growth.

• Genuine passion

  – You love digital culture, social storytelling, and building meaningful connections with audiences.

Blended Working at The Journal Post Group

The Journal Post Group

Diversity & Inclusion

The Journal Post Group