245 Social Listening Jobs - Page 3

As a Content Strategy and Activation Senior Manager at Global Network Song, your role involves creating, owning, and driving the content strategy and activation agenda for clients. You will work closely with the client team, analyze consumer personas and market/competitors, and develop solutions to meet business requirements. **Roles & Responsibilities:** - Define the overall content strategy and activation agenda for the client in collaboration with the client team and other project stakeholders. - Conduct research and analysis on consumer personas and market/competitors to develop and lead the content marketing strategy across channels. - Manage a team of brand strategists, content strateg...

Hiring For ORM Executive - Blended Process Grad with 1 year exp into ORM can apply Salary upto 6 LPA 5 days working Roster Off Night Shifts. Both side cabs Gurgaon Call/ WhatsApp Harshmeet 9810963815 Required Candidate profile Candidate must have exp into ORM / Online Reputation Management. Must be an immediate joiner. Perks and benefits Incentives Cabs 2500 MIV

About the Role We are seeking a creative, data-driven Social Media Strategist to lead our social media efforts across all platforms. This role is responsible for developing and implementing strategies that increase brand awareness, drive engagement, and support overall business goals. The ideal candidate understands social media trends, consumer behavior, and platform analyticsand can convert insights into actionable strategy. Key Responsibilities Develop and execute a detailed social media strategy aligned with brand objectives and marketing campaigns. Manage daily content planning, posting, and performance optimization across platforms (Instagram, TikTok, X/Twitter, Facebook, LinkedIn, You...

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their busines...

As a Data Science Manager in Supply Chain & Manufacturing at ZS, you will be part of a passionate team dedicated to transforming ideas into impact by leveraging data, science, technology, and human ingenuity to deliver better outcomes worldwide. You will work side-by-side with experts to develop custom solutions and technology products that drive value and results for clients. **Role Overview:** - Drive client engagements and lead the development and deployment of AI/ML/data science solutions - Lead large scale client delivery engagements in AI projects for the Supply Chain & Manufacturing Industry - Architect and develop predictive models, optimization algorithms, and statistical analyses -...

As an ORM Monitoring Executive , you'll be the frontline guardian of the online reputation for our BFSI clients banks, NBFCs, insurers. Youll work within our advertising agency but act as the clients eyes and ears across digital platforms, ensuring their brand remains resilient in the online ecosystem. Role & responsibilities Real-time tracking of client mentions and sentiment Responding and escalating feedback/issues Reporting KRI metrics & sentiment dashboards Collaborating on proactive ORM campaigns Benchmarking against competitors Skills: Excellent analytical and communication skills Strong client orientation and attention to detail

About The Role Job Title:Sprinklr Analyst Skills, Experience & Education Required Skills: Sprinklr platform configuration and implementation Customer interaction solutions across IVR, Email, Chat, SMS, Social Media Integration of Sprinklr CXM with enterprise systems Experience with CCaaS platforms and orchestration tools Hands-on experience with Voice and Non-Voice channel solutioning Strong analytical, problem-solving, and communication skills Preferred Skills: (blank) Roles & Responsibilities Design and implement customer interaction solutions using Sprinklr across multiple channels Configure Sprinklr platform and integrate with enterprise systems Act as subject matter expert for Sprinklr ...

About The Role Job Title - Marketing Automation B2C Senior Manager (Sprinklr) | The Strategy & Consulting Global Network Song Practice | Marketing Transformation Management Level :06 - Senior Manager Location:Delhi / Mumbai /Pune/ Bangalore / Gurgaon / Hyderabad Must have skills: Digital Marketing, B2C marketing, social marketing, Sprinklr Marketing Good to have skills: Customer Experience Management, digital Marketing and strategies, social media marketing, design and implement Campaign Management/MarTech/AdTech solutions Job Summary : The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their market...

About The Role Job Title - Marketing Automation B2C Senior Manager (Sprinklr) | The Strategy & Consulting Global Network Song Practice | Marketing Transformation Management Level :06 - Senior Manager Location:Delhi / Mumbai /Pune/ Bangalore / Gurgaon / Hyderabad Must have skills: Digital Marketing, B2C marketing, social marketing, Sprinklr Marketing Good to have skills: Customer Experience Management, digital Marketing and strategies, social media marketing, design and implement Campaign Management/MarTech/AdTech solutions Job Summary : The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their market...

As a Sprinklr Architect, your role will involve leading the design, implementation, and optimization of Sprinklr solutions to align with business goals. Your responsibilities will include: - Architecting scalable, high-performance Sprinklr Unified-CXM/CCaaS environments for complex deployments. - Guiding configuration, customization, and integration of Sprinklr modules such as social listening, engagement, analytics, and automation. - Providing strategic technical guidance on voice architecture, call flows, data architecture, API integrations, and cloud deployments. - Collaborating with internal stakeholders and Sprinklr's ecosystem to validate and translate requirements into technical solut...

Job description Role - Social Media Analyst (Data Collation, Management, Reporting and Social Listening) Job Location - Remote (Work from Home) Experience Minimum 1 year of experience in Social Media domain is ideal. Hands on experience of social media Listening tools will be useful. Should understand social media platforms and the ability to handle data and user sentiments Social Media Listening, data collation. Desired Candidate's profile Good exposure around data handling, reports and data management. Focused on delivery. Attention to detail and high on rigor. Enthusiastic, displaying energy, drive, and stamina. Ability to thrive in a fast-paced environment. Skills and Competencies: Good ...

Job Summary As a member of the Corporate Communications team at SAEL Industries Ltd. you will work cross-functionally on various projects and initiatives, driving an integrated communications strategy internally and externally. As an energy sector expert, primarily, you will be leading storytelling exercises and content development, creating a strong narrative around the energy businesses of the company and sustainability initiatives. You will be managing multiple projects at a time that entail industry events, media interviews, branding initiatives, website curation, social media blogs, social media listening and more. To succeed in the role, you are expected to keep a positive attitude tow...

RESPONSIBILITY 1 I Ensure To Provide a Best-in-class Customer Experience I ensure the entire Store team acts with a CUSTOMER FIRST mindset where we find solutions for all the customers walking in. I am at the service of my customer queries at the welcome desk with mediums of Face-to-face, calls, emails, social media, and proactively finding solutions, after-sales, and other touchpoints. Gain deeper knowledge of CX after understanding CRM systems and practices. (CX Tools - Exotel/Salesforce/Medallia, Strategies - Welcomer/Goodbyer, Trail Room) Analyse customer feedback at all touch points (Customer Support, UnsatPOS, Social Listening, Store GMB Reviews and WOW) so that actions can be derived ...

Social Media ORM (Online Reputation Management): Engage with drivers and customers across platforms like Facebook, X (Twitter), Instagram, and LinkedIn. Monitor brand mentions, comments, and messages to identify and respond to customer issues proactively. Address customer and driver complaints, feedback, and queries with empathy and professionalism. Coordinate with internal teams (CX, Tech, Operations) to ensure quick resolution of escalated issues. Document and track all interactions in the CRM tool for accurate record-keeping and reporting. Share insights and feedback trends with the respective departments to enhance overall experience. Prepare daily/weekly reports on ORM performance, resp...

Online Reputation Management Executive Experience: 1 -5 Years Salary: Confidential Preferred Notice Period: Upto 15 Days Opportunity Type: Office (Mumbai) Placement Type: Full-time Note: This is a requirement for one of Uplers' Clients Locobuzz: Must have skills: Online Reputation Management OR Ticket escalations OR Social Listening About Locobuzz: At Locobuzz, we understand the power of meaningful customer interactions. Our platform, integrating AI, Machine Learning, Big Data, and Analytics, isn't just about technology; it's about enriching customer relationships and adding value to every interaction. We cater to sectors including Hospitality, Telecom, Automotive, BFSI, and Aviation.Our too...

Online Reputation Management Executive Experience: 1 -5 Years Salary: Confidential Preferred Notice Period: Upto 15 Days Opportunity Type: Office (Mumbai) Placement Type: Full-time Note: This is a requirement for one of Uplers' Clients Locobuzz: Must have skills: Online Reputation Management OR Ticket escalations OR Social Listening About Locobuzz: At Locobuzz, we understand the power of meaningful customer interactions. Our platform, integrating AI, Machine Learning, Big Data, and Analytics, isn't just about technology; it's about enriching customer relationships and adding value to every interaction. We cater to sectors including Hospitality, Telecom, Automotive, BFSI, and Aviation.Our too...

Job Title: Brand (ORM) Associate Job Role Location: Hyderabad (Onsite) About NxtWave NxtWave is one of Indias fastest-growing tech upskilling platforms and a World Economic Forum Technology Pioneer (2024) . We are an official partner of the National Skill Development Corporation (NSDC) , on a mission to bridge the gap between education and employability. With learners across 35+ states & UTs , our alumni work at 2,000+ companies including Google, Amazon, Nvidia, Goldman Sachs, Oracle & Deloitte. Backed by 275 crore in funding , founded by leaders from Amazon, IIT Bombay, IIT Hyderabad & IIT Kharagpur , and featured in Forbes 30 Under 30 India (2024) NxtWave is reshaping tech education in Ind...

Job Title: Communications & Public Relations (ORM) Executive Job Role Location: Hyderabad (Onsite) About NxtWave NxtWave is one of Indias fastest-growing tech upskilling platforms and a World Economic Forum Technology Pioneer (2024) . We are an official partner of the National Skill Development Corporation (NSDC) , on a mission to bridge the gap between education and employability. With learners across 35+ states & UTs , our alumni work at 2,000+ companies including Google, Amazon, Nvidia, Goldman Sachs, Oracle & Deloitte. Backed by 275 crore in funding , founded by leaders from Amazon, IIT Bombay, IIT Hyderabad & IIT Kharagpur , and featured in Forbes 30 Under 30 India (2024) NxtWave is res...

Job Title: ORM Executive Job Role Location: Hyderabad (Onsite) About NxtWave NxtWave is one of Indias fastest-growing tech upskilling platforms and a World Economic Forum Technology Pioneer (2024) . We are an official partner of the National Skill Development Corporation (NSDC) , on a mission to bridge the gap between education and employability. With learners across 35+ states & UTs , our alumni work at 2,000+ companies including Google, Amazon, Nvidia, Goldman Sachs, Oracle & Deloitte. Backed by 275 crore in funding , founded by leaders from Amazon, IIT Bombay, IIT Hyderabad & IIT Kharagpur , and featured in Forbes 30 Under 30 India (2024) NxtWave is reshaping tech education in India. Role...

Description We are seeking a passionate and creative Social Media Manager to join our team in India. The ideal candidate will be responsible for developing and executing our social media strategy, creating engaging content, and building our online presence. Responsibilities Develop and implement social media strategies to increase brand awareness and engagement. Create, curate, and manage published content across various social media platforms. Monitor, analyze, and report on performance metrics and suggest improvements. Engage with followers, respond to comments, and manage online community. Stay up-to-date with the latest social media trends and best practices. Collaborate with the marketi...

Responsibilities: Conduct web research on trends & competitors Develop content strategies using blockchain tech Manage social media presence with analytics insights Analyze social data for audience engagement

We're Hiring: Manager Programming Strategy (Quant) | Star Maa | Hyderabad Are you someone who blends creative vision with sharp analytical skills and a deep understanding of audience culture We're looking for a dynamic professional to lead Quantitative Analytics and deliver data-driven insights for Star Maa one of Telugu's leading entertainment channels . In this role, you will: Analyze weekly BARC ratings, show performance, and competition strategies. Identify reasons for growth or decline across own shows and competitors. Develop weekly GRP projections and contribute to AOP ratings forecasts. Collaborate with the BARC team to investigate anomalies and validate data accuracy. Track audience...

As a Brand Monitoring Specialist, your role involves monitoring and managing brand mentions, reviews, and feedback across various platforms such as social media, review sites, and search engines. You will be responsible for responding to comments, messages, and reviews promptly and professionally, ensuring they align with the brand's voice. Key Responsibilities: - Actively engage in social media interactions to cultivate a positive sentiment around the brand. - Collaborate with internal teams including social media, content, and customer service to address customer concerns and queries effectively. - Manage crisis communication and escalate issues as needed to maintain brand reputation. - Tr...

As a Social Media Analyst, you'll support campaign reporting, performance tracking, and analytics for various projects including work for three major retail brands. You'll help keep our campaigns measurable, our insights actionable, and our data neatly structured. Key Responsibilities Track and report performance for ongoing and completed social media campaigns. Analyze engagement metrics, reach, impressions, and conversions across platforms (Instagram, YouTube, Meta Ads, etc.). Prepare monthly, quarterly, and project-specific reports for 3+ retail brands. Identify trends, insights, and benchmarks to help the team optimize content and campaign strategies. Maintain organized records of campai...

Role & Responsibility - Continuously track online mentions of the company or individual on social media, news sites, forums, and review platforms. Recognize possible negative situations and crises and use conflict resolution concepts to solve issues.