SME (Store / Machinery / Plant & Production)

Position Title: SME – Machinery, Plant & Production

Location: Indore (Onsite)

Role Type: Full-Time

About the Role

• You will act as the domain expert for machinery, plant operations & production in construction projects.
• The role involves translating real-world machinery & plant workflows into ERP system processes.
• You will work closely with site teams, maintenance engineers, plant managers & ERP/software teams.
• The objective is to ensure ERP workflows reflect actual on-ground construction & plant operations.

Key Responsibilities

1. Machinery / Equipment / Maintenance

• Act as the SME for construction machinery maintenance including preventive, breakdown & corrective maintenance.
Define and map maintenance workflows into ERP such as: Approval
• • Maintenance / Reject
  • Material Requisition (MR)
  • Job Card / Service Bill creation
  • Store issue via MIN (Material Issue Note)
  • Reject loops & re-approvals
  • Accounting posting in Machinery P&L
  • Job sheets & reporting
• Define approval hierarchies, role-based access & maintenance request logic.
• Ensure integration between:
  • Machinery usage logs & hour tracking
  • Fuel consumption & alerts
  • Spare parts inventory & stores
  • Accounts for maintenance cost posting
• Set up preventive maintenance schedules, inspection plans & service alerts.
• Maintain complete machinery lifecycle logs from acquisition to retirement.
• Generate reports on machine usage, downtime, fuel, maintenance cost, depreciation & performance.

2. Plant & Production Operations

• Understand plant operations such as batching plants, concrete plants, prefabrication & production units.
• Map production workflows including:
  • Raw material feeding
  • Production processes
  • Output generation
  • Quality checks & inspections
  • Dispatch & reconciliation
• Integrate production with inventory & project workflows.
• Ensure wastage tracking, quality control & inspection steps are enforced in ERP.
• Define planned vs actual production rules, variance tracking & reporting.
• Support forecasting of plant utilization, capacity planning & bottleneck identification.

3. Client & Stakeholder Engagement

• Interact with project teams, maintenance engineers, plant managers & site engineers.
• Capture and document AS-IS processes and define TO-BE ERP workflows.
• Support ERP implementation including UAT, user training & go-live assistance.
• Collect feedback and suggest ERP enhancements or process improvements.

4. Training, Documentation & Support

• Create SOPs, user manuals, training material & quick reference guides.
• Conduct training sessions (onsite & virtual) for clients and internal teams.
• Provide ongoing support for machinery & plant ERP modules.
• Resolve transaction issues such as incorrect material issues or maintenance cost misallocations.

Skills & Knowledge Required

• Strong hands-on experience in machinery & equipment maintenance in construction, infrastructure, mining or similar industries.
• Solid understanding of plant operations & production workflows.
• In-depth knowledge of preventive, corrective & breakdown maintenance processes.
• Ability to convert operational workflows into structured ERP logic with approvals & controls.
• Strong communication skills to coordinate between field teams & software developers.
• Capability to document processes clearly and train users.
• Basic understanding of accounting & cost impact of maintenance/production is an advantage.
• Experience with ERP / asset management / plant management software is a plus.

Experience & Qualifications

• Diploma or Degree in Mechanical, Civil, Electrical, Plant or Production Engineering.
• 7–10 years of experience in machinery, plant, maintenance or production roles.
• Experience working with ERP/software teams or process optimization initiatives.
• Prior involvement in implementing maintenance or plant control systems is a strong advantage.