SMB Renewal Account Manager

We are looking for a highly skilled and experienced SMB Renewal Account Manager to join our team. The ideal candidate will have a strong background in sales and account management, with a focus on driving revenue growth through effective relationship building and retention strategies.

• Develop and execute strategic plans to drive revenue growth through upselling and cross-selling opportunities.
• Build and maintain strong relationships with key decision-makers at client organizations.
• Identify and pursue new business opportunities within existing accounts.
• Collaborate with internal teams to deliver exceptional customer service and support.
• Analyze market trends and competitor activity to inform sales strategy.
• Drive the development of new products and services that meet client needs.

• Proven experience in sales and account management, preferably in a similar industry or role.
• Strong understanding of sales principles, practices, and techniques.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Experience working with CRM software and other sales tools.