SMA 1
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development
About the Role:
We are seeking a highly organized and proactive SMA 1 to support the management and execution of clinical trials. This role involves coordinating trial and site administration, document management, regulatory submissions, budgeting, and meeting planning, ensuring compliance with global and local clinical research standards
Key Responsibilities:
Trial & Site Administration
Track essential documents and report on safety and other study updates
Collate and distribute study tools and documents
Maintain clinical trial databases (CTMS) and trackers
Manage clinical and non-clinical supplies in coordination with other country roles
Coordinate labeling requirements and translation requests
Document Management
Prepare, collate, distribute/ship, and archive clinical documents
Assist with eTMF reconciliation and quality control
Update manuals/documents, including patient diaries and instructions
Prepare Investigator Trial File binders and execute proper destruction of clinical supplies
Obtain document translations as required
Regulatory & Site Start-Up
Collect and provide necessary forms/lists for site evaluation, start-up, and submissions
Track study insurance certificates
Support preparation of submission packages for IRB/ERC and regulatory agencies
Publish study results per local legislation where required
Budgeting, Agreements & Payments
Collaborate with finance/budgeting representatives to develop country/site budgets
Track and report negotiations, maintain tracking tools
Develop, negotiate, approve, and maintain contracts (CTRA) in coordination with Legal
Execute payments to investigators, vendors, and grants
Monitor compliance with financial procedures and budget closeout
Meeting Planning
Organize meetings, prepare study memos/letters/protocols
Support local investigator meetings, including invitations, materials, venue selection, and vendor coordination
Core Competencies
Fluent in local language and business proficient in English (verbal and written)
Knowledge of Global, Country/Regional Clinical Research Guidelines
Hands-on understanding of Good Documentation Practices (GDP)
Strong IT skills, including MS Office and clinical IT applications; advanced Excel skills required
ICH-GCP knowledge appropriate to the role
Behavioral Competencies
Strong time management, organizational, and interpersonal skills
Effective communication with external customers (sites, investigators)
High sense of accountability, ability to handle multiple tasks in a changing environment
Ability to work effectively in a multicultural matrix environment
Customer-focused, independent, proactive, and solution-oriented
Experience Required:
2–4 years in Clinical Research or relevant healthcare experience
Education: B.A./B.S. in Life Sciences (preferred) or equivalent healthcare experience
What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
Visit our
careers site
to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
