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2030 Six Sigma Jobs - Page 7

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6.0 - 10.0 years

4 - 8 Lacs

Hyderabad

Work from Office

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-10 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and compliant with industry standards. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work collaboratively with cross-functional teams and stakeholders. Strong communication and interpersonal skills, with the ability to train and support team members. Experience with process improvement tools and techniques, such as Lean or Six Sigma. Strong knowledge of industry-specific regulations and standards, with the ability to apply them in a practical setting.

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8.0 - 13.0 years

10 - 15 Lacs

Tiruppur

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The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Process Manager Role and responsibilities Working with operations to identify project/process improvement opportunities which can start from a simple excel based solutions and can reach up to machine learning. Mentoring/Leading Projects till the needle is moved Execute and lead projects delivering tangible results for the business Develops metrics that provide data for process management and indicators for future improvement opportunities through Lean Six Sigma Supporting Kaizen activities Internal/Risk Audits, Lean Six sigma project management, TQM - Total Quality Management Updating progress on projects to senior stakeholders Technical and Functional Skills: Should have 8+ years of experience Understanding & implementation experience of LEAN Six Sigma methodologies like DMAIC, DMADV(Six sigma green belt certified, Black belt trained) Internal/Risk Audits, Lean Six sigma project management, TQM - Total Quality Management Execute and lead projects delivering tangible results for the business Planning and organizing skills, Analytical ability, Attention to details, Decision-making, Good communication.

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8.0 - 13.0 years

10 - 15 Lacs

Thane

Work from Office

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Process Manager Role and responsibilities Working with operations to identify project/process improvement opportunities which can start from a simple excel based solutions and can reach up to machine learning. Mentoring/Leading Projects till the needle is moved Execute and lead projects delivering tangible results for the business Develops metrics that provide data for process management and indicators for future improvement opportunities through Lean Six Sigma Supporting Kaizen activities Internal/Risk Audits, Lean Six sigma project management, TQM - Total Quality Management Updating progress on projects to senior stakeholders Technical and Functional Skills: Should have 8+ years of experience Understanding & implementation experience of LEAN Six Sigma methodologies like DMAIC, DMADV(Six sigma green belt certified, Black belt trained) Internal/Risk Audits, Lean Six sigma project management, TQM - Total Quality Management Execute and lead projects delivering tangible results for the business Planning and organizing skills, Analytical ability, Attention to details, Decision-making, Good communication.

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6.0 - 10.0 years

4 - 8 Lacs

Thane

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We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-10 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and compliant with industry standards. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work collaboratively with cross-functional teams and stakeholders. Strong communication and interpersonal skills, with the ability to train and support team members. Experience with process improvement tools and techniques, such as Lean or Six Sigma. Strong knowledge of industry-specific regulations and standards, with the ability to apply them in a practical setting.

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6.0 - 10.0 years

4 - 8 Lacs

Dombivli

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We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-10 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and compliant with industry standards. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work collaboratively with cross-functional teams and stakeholders. Strong communication and interpersonal skills, with the ability to train and support team members. Experience with process improvement tools and techniques, such as Lean or Six Sigma. Strong knowledge of industry-specific regulations and standards, with the ability to apply them in a practical setting.

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8.0 - 13.0 years

10 - 15 Lacs

Dombivli

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The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Process Manager Role and responsibilities Working with operations to identify project/process improvement opportunities which can start from a simple excel based solutions and can reach up to machine learning. Mentoring/Leading Projects till the needle is moved Execute and lead projects delivering tangible results for the business Develops metrics that provide data for process management and indicators for future improvement opportunities through Lean Six Sigma Supporting Kaizen activities Internal/Risk Audits, Lean Six sigma project management, TQM - Total Quality Management Updating progress on projects to senior stakeholders Technical and Functional Skills: Should have 8+ years of experience Understanding & implementation experience of LEAN Six Sigma methodologies like DMAIC, DMADV(Six sigma green belt certified, Black belt trained) Internal/Risk Audits, Lean Six sigma project management, TQM - Total Quality Management Execute and lead projects delivering tangible results for the business Planning and organizing skills, Analytical ability, Attention to details, Decision-making, Good communication.

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6.0 - 10.0 years

4 - 8 Lacs

Tiruppur

Work from Office

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-10 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and compliant with industry standards. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work collaboratively with cross-functional teams and stakeholders. Strong communication and interpersonal skills, with the ability to train and support team members. Experience with process improvement tools and techniques, such as Lean or Six Sigma. Strong knowledge of industry-specific regulations and standards, with the ability to apply them in a practical setting.

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8.0 - 13.0 years

10 - 15 Lacs

Mumbai

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The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Process Manager Role and responsibilities Working with operations to identify project/process improvement opportunities which can start from a simple excel based solutions and can reach up to machine learning. Mentoring/Leading Projects till the needle is moved Execute and lead projects delivering tangible results for the business Develops metrics that provide data for process management and indicators for future improvement opportunities through Lean Six Sigma Supporting Kaizen activities Internal/Risk Audits, Lean Six sigma project management, TQM - Total Quality Management Updating progress on projects to senior stakeholders Technical and Functional Skills: Should have 8+ years of experience Understanding & implementation experience of LEAN Six Sigma methodologies like DMAIC, DMADV(Six sigma green belt certified, Black belt trained) Internal/Risk Audits, Lean Six sigma project management, TQM - Total Quality Management Execute and lead projects delivering tangible results for the business Planning and organizing skills, Analytical ability, Attention to details, Decision-making, Good communication.

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8.0 - 13.0 years

10 - 15 Lacs

Pimpri-Chinchwad

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The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Process Manager Role and responsibilities Working with operations to identify project/process improvement opportunities which can start from a simple excel based solutions and can reach up to machine learning. Mentoring/Leading Projects till the needle is moved Execute and lead projects delivering tangible results for the business Develops metrics that provide data for process management and indicators for future improvement opportunities through Lean Six Sigma Supporting Kaizen activities Internal/Risk Audits, Lean Six sigma project management, TQM - Total Quality Management Updating progress on projects to senior stakeholders Technical and Functional Skills: Should have 8+ years of experience Understanding & implementation experience of LEAN Six Sigma methodologies like DMAIC, DMADV(Six sigma green belt certified, Black belt trained) Internal/Risk Audits, Lean Six sigma project management, TQM - Total Quality Management Execute and lead projects delivering tangible results for the business Planning and organizing skills, Analytical ability, Attention to details, Decision-making, Good communication.

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8.0 - 13.0 years

10 - 15 Lacs

Ghaziabad

Work from Office

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Process Manager Role and responsibilities Working with operations to identify project/process improvement opportunities which can start from a simple excel based solutions and can reach up to machine learning. Mentoring/Leading Projects till the needle is moved Execute and lead projects delivering tangible results for the business Develops metrics that provide data for process management and indicators for future improvement opportunities through Lean Six Sigma Supporting Kaizen activities Internal/Risk Audits, Lean Six sigma project management, TQM - Total Quality Management Updating progress on projects to senior stakeholders Technical and Functional Skills: Should have 8+ years of experience Understanding & implementation experience of LEAN Six Sigma methodologies like DMAIC, DMADV(Six sigma green belt certified, Black belt trained) Internal/Risk Audits, Lean Six sigma project management, TQM - Total Quality Management Execute and lead projects delivering tangible results for the business Planning and organizing skills, Analytical ability, Attention to details, Decision-making, Good communication.

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6.0 - 10.0 years

4 - 8 Lacs

Coimbatore

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We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes. Job Requirements Proven experience as a Process Manager or similar role. Strong understanding of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to analyze complex data sets and make informed decisions. Experience with process improvement tools and techniques. Strong attention to detail and organizational skills.

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6.0 - 10.0 years

4 - 8 Lacs

Panvel

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We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes. Job Requirements Proven experience as a Process Manager or similar role. Strong understanding of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to analyze complex data sets and make informed decisions. Experience with process improvement tools and techniques. Strong attention to detail and organizational skills.

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10.0 - 15.0 years

20 - 25 Lacs

Jaipur

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Job Description: Job Title- Operations Team Leader, AVP Location- Jaipur, India Role Description : As AVP of the Cash Ops unit, the person will be primarily responsible for providing support to Payment, Investigations, Fund Transfer processes at Cash Operations. The AVP will direct the daily operations within the business group managing staff, performing administrative functions, escalating and troubleshooting issues to senior management and sending location. Manage incoming transitions relating to the process supported, ensure functioning within the Risk Framework and meet all regulatory requirements. Ensure KPI and other SLA parameters agreed with stakeholders are adhered to. Should posses solid technical understanding of the business and Cash Operations including strong knowledge of global messaging Embargo, SWIFT Standards, ISO Investigations and Funds Release activities. Commitment to continuous process improvement is required. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Manage teams performing various processes for Payment Processing apart from this assist in other activities in Cash Operations as assigned from time to time Measurement and adherence to KPIs Keeping errors and operational risks under control Managing crisis without operational loss. Driving Efficiency Gain related projects through various initiatives / changes People Management Recruitment, development, training and managing attrition. Help in System transformation projects. Ultimately responsible for the timely, complete and correct processing of transactions (including performing all relevant controls) Understand, translate and apply GCO and Business strategies and objectives to own GCO Operations unit Monitor and measure the efficiency and effectiveness of own end-to-end Operations processes. Design and implement strategies to ensure continuous process improvement Manage staff on a daily basis, distribute work or review the workflow to assign responsibilities, ensure appropriate staff motivation levels and continuous learning Keep all operational guidelines updated and ensure adherence to standards, procedures and also identify risk mitigated wherever there is a control issue Conduct regular operational performance reviews and participate in monthly self-assessments Effectively manage risk and foster an environment where team is fully aware of Operational Risk management. Develop relationship and credibility with sending location and all internal stakeholders Ensure performance of staff meet or exceed expectations Ensure all Group Policies requirements are adhered Cross train available resources to ensure 100% backup within the areas under control Escalate all issues properly, in time, to the appropriate level, to avoid any adverse impact on the business Assisting the Team Manager in decision making and taking complete ownership of the situation Liase with stakeholders and Vendor Management team for various aspects relating to Service of the team Ensure all ISO documents are kept up to date and are being reviewed periodically Ensure Quality awareness within the team Ensure all process maps are available and six sigma tools are being used for minimizing variations Manage transitions from time to time Ensure timely and accurate reporting of relevant reports (eg PRB, ORB,iMPACT related reports) Your skills and experience: Essential Candidate should have a minimum of 10 years of business experience in an operations management and working knowledge of various banking products like Cash, Cash Management Services/ System, with strong communications skills Knowledge on SWIFT Features, Product Services Good understanding of Regulatory Compliance Risk Control Have sound knowledge on Payments Clearing Systems, Embargo Filtering, Check Processing, Investigations and Funds Release Effective decision making and leadership skills. Expertise in insourcing tasks from Onshore locations Ability to multitask and manage multiple deliverables / projects that are highly visible and of strategic importance to our clients Ability to effectively execute presentations and communications to clients internally and externally Must be team builder and facilitator managing potentially conflicting objectives Proven track record of managing teams of large size Desirable Solid technical understanding of the business and Cash Operations is expected including strong knowledge of application security related processes and global messaging application. Good understanding of SWIFT Connectivity, FX Spot/ Swap, FX4Cash Payments would be added advantage Thorough knowledge of db electronic banking products and flow of instructions Subject Matter expert in Cash products Good understanding of Migrations requirement and have migrated couple of business in the past Computer proficiency in MS Office and ability to utilize IT initiatives to achieve a high degree of operational efficiency, optimize costs and add value to the service provided Innovative approach to work and continuously identify and implement process improvements Seek opportunities to improve service processes, minimize operational risk and reduce costs Strong analytical skills, detail orientation, service commitment and solid people management skills Strong awareness of risk control Must be prepared to work in a shift in line with regions supported Skills Good situational leadership capability Sound proficiency on Computers Strong interpersonal / good negotiations skills are required. Team management and leadership skills will be essential for this role. Follow through skills, Effective communication skills, ability to confidently handle internal client Futuristic and innovative approach will be an added advantage How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

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1.0 - 6.0 years

6 - 15 Lacs

Gurugram

Work from Office

We are currently seeking an experienced professional to join our team in the role of Assistant Manager - Finance Operations Principal responsibilities As an individual contributor, they are expected to deliver Profit & Loss production, analysis & commentaries, Profit & Loss and balance sheet reconciliations & substantiation and reporting activities pertaining to the Global Markets business. Ensure service delivery of Finance Product Control processes per the standards set out in agreed Service Level Agreements within the HSBC Global Resourcing operating framework considering key operational risk (including people & processes) and ways to mitigate them and operating a well-defined control environment. Initiate and implement high-impact quality projects leading to operational efficiency and higher productivity (within Six Sigma, Lean process improvement methodology). Continuous review of processes with the objective of improving the service delivery time frames and identify areas of improvement. Aiding the people manager in day-to-day and periodic reporting requirements and provide leave and off-days cover for him. Be joined up with business partners at all levels and maintain a confident, skillful, intelligent, and reassuring connect to encourage Global Financial Centre Product control being an integral point of contact in all new initiatives by Global PC. Manage stakeholder relationship with In-country teams Operations, Risk, Finance, Senior Management, Information Technology. Manage Product Control processes in accordance with the group s Functional Instruction Manuals reporting requirements. Ensure all regulatory reporting requirements are considered e.g. SOX. Any process re-engineering must comply with the applicable control environment. Requirements Qualified Chartered Accountant/Certified Public Accountant /Chartered Financial Analyst / Masters of Business Administration from Tier I/II institute with at least 1+ years of experience, or Graduate in Commerce with 2+ years of relevant experience in Product Control or Global Markets environment and organization of similar scale with US GAAP, IFRS, IAS reporting framework with an interest and aptitude for derivative products Knowledge of Product Control functions in a banking environment with exposure to traded markets products will be an advantage. Expert knowledge of various financial products including but not limited to Interest Rate swaps, Cross Currency & Basis swaps, Forward Rate Agreements, Equity Derivatives, Credit Derivatives, Bonds, Repos, FX Options, Money Market instruments, Credit default Swaps, Total Return Swaps, FX products etc. Proficiency in Microsoft Office Suite; expert knowledge of Excel, Word, PowerPoint. Knowledge of Visual Basic, Access databases and macros will be an added advantage. Python & SQL would be added advantage. Ability to manage migrations of finance processes and exposure to diverse/multi-culture work environments with strong organization, time management and prioritization skills. Accounting knowledge specializing in derivative products and fixed income products. Excellent communication skills and presentation skills are mandatory, as are good tact and diplomacy, as the role requires relationship management with other individuals and teams within the HSBC Group Interpersonal skills: persistent, ability to work effectively with senior & junior staff, ability to challenge inputs from senior colleagues in a constructive manner, ability to give feedback positively, co-ordinate work across multiple teams, multi-task. Ability to multitask and deliver quality work under pressure & deliver projects and processes. Strong analytical and problem-solving skills with good attention to detail & Flexibility to travel and readiness to work in shift hours in different time zones.

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14.0 - 18.0 years

30 - 35 Lacs

Gurugram

Work from Office

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Provide strategic leadership around initiatives focused on the sustained improvement of customer business processes Drive the creation of breakthrough insights into business which unify and align strategy and operating plans resulting in enhanced shareholder value Identify leading industry trends, customer needs and build transformation strategy Focused on driving improvements in revenue, cost and consumer experience through more effective business processes, consumer first mindset and by leveraging technology and product thinking Leverage analytics, emerging technology, processes and policy changes to maximize the capabilities and to enhance business value and ROI Build platforms and avenues for best practice sharing across customers as well as internally across verticals Responsible for overall quality of deliverables and success of client consulting engagement Responsible for Client satisfaction on all engagements in their purview Serve as a Lean coach to business leaders, helping to drive enterprise wide sustained improvements via strategy deployment and alignment to continuous improvement plans. Coach/consult executive management and guide Champions with project selection and scope, assuring linkage between projects and business and partner priorities Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Postgraduate or equivalent qualification 14-18 years of experience with 5-7 years in a Black Belt Six Sigma / Transformation role Extensive experience of applying lean six sigma / continuous improvement methodologies to drive process improvements Experience in building consumer experience strategy and leveraging digital / technology solutions to drive breakthrough improvements Enterprise-wide deployment leadership experience Experience with Lean Six Sigma implementation and facilitation in roles of increasing leadership responsibility Solid people management skills and Leadership skills Results based leadership style with solid impact and influencing skills Tenacity and energy in leading change towards an effective work environment Ability to communicate effectively to direct and motivate team and others, maintaining a persuasive and credible presentation style at all levels of the organization Solid analytical skills and process focus Ability to develop solutions for complex business functions and processes Ability to develop strategies and thought leadership Ability to manage client relationships at the stakeholder level and build lasting relationships Preferred Qualifications: Experience in relevant industry domain At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission. #NJP #SSCorp

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3.0 - 8.0 years

9 - 13 Lacs

Gurugram

Work from Office

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Drive Six Sigma quality culture in the organization Identify issues and challenges, lead/facilitate improvement projects, measure and validate project results, and facilitate successful implementation of all facets of process improvements or changes identified Execute a data-driven, statistical approach to problem solving, including gathering, analyzing and reporting data Define appropriate metrics to gage processes performance through structured reporting governance model Presenting project analysis and findings to senior leadership to obtain the approval, funding and other requirements to resolve the issue. Manage Bright Idea program Process trainings deployment which includes training need identification, preparation of training decks and training delivery. Collaborate well with US quality & operations teams Provide support for 200-400 FTEs and/or 5-10 mid to highly complex businesses Project Management Design Thinking Uses various tools and methods to align and prioritize resources on projects; is articulate about effectively using resources at the right time Uses multiple ways to frame information for difference audiences to facilitate understanding and acceptance Finds multiple links between addressing and working through challenges and the goals of the work unit and the enterprise Can generate solutions to problems on own; contributes effectively to group problem solving; can make up things that work on the fly Seeks to use strengths and expertise to work with others Builds a deep understanding of key facts/data. Can answer questions when asked; can respond when challenged Easily builds relationships with important stakeholders Knows how to navigate the organization efficiently and effectively; can find resources to get things accomplished Willing to test new ideas; identify learning; and try again Identifies opportunities for improvement to processes, products, or services; recommends solutions to problems, or provides options Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Eligibility To apply to an internal job, employees must meet the following criteria Minimum 12 months in the current role Not on Active CAP at the time of applying for the IJP Employees designated currently on G-26 & G-27 can apply for this position Employees must notify their Current Manager before applying for the IJP Last Common Review rating should be Meeting Expectations or Exceeding Expectations Required Qualifications: Six Sigma certification from a recognized certification body or previous organization is an advantage Lean Six Sigma 3+ years of projects completed and/or certified 3+ years of Moderate work experience in Six Sigma and Continuous improvement projects Experience in projects involving emerging technologies (automation, machine learning, AI, etc) Experience solving major project or customer issues Demonstrated experience in change management Proven excellent communication & presentation skills Proven exposure to a US Healthcare account in previous role or organization. Proven exposure to Revenue Cycle Management would be an advantage. Preferred Qualification: Project Management certification / Masters of Business Administrator At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission. #NJP #SSCorp

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2.0 - 7.0 years

4 - 8 Lacs

Bengaluru

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Job Purpose and Impact The Professional, Record to Report job performs moderately complex record to report activities to collect, process and present accurate financial data for the purposes of providing external information for decision making while ensuring compliance with financial transaction recording standards. With limited supervision, this job collaborates with multiple businesses and banks to complete moderately complex operational processes and procedures, compliance and data management for financial products and services and data systems. This job also partners to lead improvements in process execution, implements process changes and continuous improvement and assist with audit activities. Key Accountabilities RECORD TO REPORT ACTIVITIES: Performs moderately complex activities, including processing journal entries and intercompany transactions, completing monthly and quarterly general ledger close activities, performing fixed asset accounting, balance sheet reconciliations and reporting activities, tax accounting, cost and profit center allocation, bank accounting and bank reconciliations. FOREX RISK MANAGEMENT: Calculates and monitors foreign exchange exposures for selected units, communicates information regarding foreign exchange risks with key collaborators, and partners to establish risk management procedures and processes to ensure adherence to policies. POLICY COMPLIANCE & CONSISTENCY: Updates and maintains the standard operating procedures and processes on a timely basis and monitors operational compliance with financial transaction recording standards, including company accounting policies, statutory reporting regulations and tax regulations. BUSINESS PARTNERSHIP: Maintains positive relationship with customers, clients and other business partners, responding directly to business contacts or customers to deliver accurate processes. PROCESS EXECUTION IMPROVEMENT: Applies general knowledge of operational practices, procedures and internal controls to identify improvement opportunities in execution to drive operational excellence and data integrity to enable analysis and insight. Qualifications Minimum requirement of 2 years of relevant work experience. Typically reflects 3 years or more of relevant experience.

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2.0 - 6.0 years

2 - 6 Lacs

Pune

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About The Role : Job Title: Operations Team Leader Location: Pune, India Corporate TitleAssociate Role Description The Associate SME is a functional specialist who will be required to manage the day-to-day activities of the Reconciliation process. Would support the team with a very strong Subject Matter Expertise to resolve queries from team members and resolving parties alike. Candidate would work very closely with the team members, Manager/AVP/VP, resolving parties and external custodians to keep the number and value of ageing Cash & Position breaks under control. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Have deep knowledge of the Reconciliation process and the associated Investment and Accounting Book of Records. An associated understanding of Swifts / internal feeds that enable the above. Ability to relate the Reconciliation to upstream and downstream functions. Appreciation of the impact of open Cash & Position breaks and ability to Investigate & Identify the Root Cause and henceforth assign the Cash & Positions break to the correct resolving party for further investigation & resolution. Analytical mindset to reduce the number and value of open breaks so as to minimize risk exposure Work effectively with internal functions such as Trade Processing, Reference Data, Corporate actions, Bookings, Tax etc. and with external Custodians for resolution of breaks. Support with small to medium sized process & functional change initiatives to improve efficiency & reduce risk. Your skills and experience Help the team perform primary investigation on the Cash and Position breaks and manage their queries and escalations from the Front Office and Resolving Parties Be the first point of contact for process & functional issues faced by the team members and front office colleagues. Work with managers in creating proper back-ups and assist other teams during contingencies (Staff shortage, high volumes etc) Driving Process Improvement through innovation Minimum work experience of 8 years with the last 4 years in a managerial role. Prior experience in Reconciliation of Cash & Positions across Investment and Accounting Book of Records against Custodians Preferably with an Asset Manager, Fund Accountant and / or a Custodian Good understanding of Aladdin and market data platforms like Bloomberg is a plus. Knowledge of Security and Trade Life Cycle of various financial products is a prerequisite. A quality mindset with a Six Sigma / Lean background would be a plus Fluency in Microsoft Office skills specifically MS Excel & MS PowerPoint Should demonstrate solution drive approach & innovative thinking. Should be open to work in the required shift Graduates/Masters with good academic records. Excellent communication & collaboration skills. How well support you . . . How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We at DWS are committed to creating a diverse and inclusive workplace, one that embraces dialogue and diverse views, and treats everyone fairly to drive a high-performance culture. The value we create for our clients and investors is based on our ability to bring together various perspectives from all over the world and from different backgrounds. It is our experience that teams perform better and deliver improved outcomes when they are able to incorporate a wide range of perspectives. We call this #ConnectingTheDots.

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5.0 - 6.0 years

14 - 16 Lacs

Pune

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Position Purpose: A Cost Engineer will support Woodward, Inc. with the cost impact and direction of existing and new product designs, as well as, any design proposal or change made to existing product(s). The individual will bring a wealth of manufacturing process and design knowledge to be able to influence the design of a product based on the cost analysis. This role will support the basis of developing the cost objectives and financial viability for new products as well as coordinating the development of product cost data with the various financial functions within the organization. The individual will be a resource for cost information for the entire organization (upper management, sourcing, marketing, sales, engineering, financial, manufacturing, etc). This position requires a low level of supervision. Essential Functions: Interfaces with engineering, purchasing, manufacturing, and assembly and test to understand and communicate design to cost bill of material structure, cost requirements, and actions to be addressed by the project team. Performs cost analysis (aPriori) to identify potential cost reductions and recommend changes. Participates as a project team member in meetings and reviews, including PLC Gate meetings. Performs other product cost analysis and provides guidance as required. Provides Sourcing / Engineering / Manufacturing with Project/Product cost data as requested. Collaborates with designers and manufacturers to achieve desired cost objectives. Participates in cost reduction programs as required. Routinely updates management on status of projects. Supports company wide Should Cost modeling program implementation. Other Essential Functions: Provides direction and opportunities to manage, reduce, or control product costs based on data analysis, manufacturing, and process knowledge. Participates and supports the development and execution of One Woodward processes and procedures, and Continuous Improvement (CI) activities as required. Works to create and enhance costing and analysis tools and documentation guidelines to improve processes. Actively drive lean projects utilizing Six Sigma and lean tools. Provide DTC/CTC or other product cost related training to other Woodward members. Knowledge Skills & Abilities: Ability to read and understand engineering drawings and Bills of Material (BOM). Good understanding of manufacturing processes Basic use of DFSS tools and methodologies; Basic knowledge of engineering quality systems (PLC, engineering change, configuration management) Ability to compile and analyze multiple sources of data and identify relevant data so that a single best course of action can be taken General knowledge of cost accounting practices and reporting systems Basic project management skills Good written and verbal communication skills. Ability to communicate effectively across all levels of the organization and excels in communicating with individuals and groups Builds and maintains effective working relationships with internal and external stakeholders Ability to step up to conflicts and seeing them as opportunities, while keeping an eye on overall objectives Ability to effectively determine product target cost projections through data mining and the application of solid judgment Solid PC skills including proficiency in MS Office, advanced knowledge using Excel. General knowledge and comfortable working with ERP systems Demonstrates accuracy, thoroughness and organizational skill in performing work assignments Capable of organizing and prioritizing multiple tasks Basic understanding and experience with supplier negotiations Able to read and understand blueprints, Engineering documentation, and Geometric Dimensioning & Tolerancing, etc. Working knowledge of Casting/Forging and Machining operations Education: Bachelor of Engineering (Mechanical) Experience: Experience in a related field (Manufacturing, Manufacturing Engineering, Purchasing, Engineering) License & Certifications: Continuous Improvement certification (Lean, Green Belt, Black Belt, etc.)

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6.0 - 11.0 years

20 - 25 Lacs

Bengaluru

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The candidate will be expected to manage multiple programs and drive improvements of varying complexity with minimal guidance; Will work closely with ORC Program teams and operations teams, to create and execute quality operations roadmap; Will design standardized workflows with mechanisms to sustain these across all ORC programs WW; Define quality metrics, monitor trends, and drive corrective actions in partnership with program, operations and legal teams; Write business review documents (WBR/MBR/QBR, etc) that help drive effective discussions with stakeholders; Drive end to end improvement (strategic/ tactical) by working along with Ops, Program, Tech, Data Analytics, Legal stakeholders; Work with Program, Tech, and Legal teams to build better systems and increase efficiency; Lead and guide teams to (or self) leverage data analyses to study large ambiguous data sets and arrive at strategic interventions based on data-backed insights; Create mechanisms to continuously identify ways to reduce manual dependency on capturing, visualizing, and analyzing large ambiguous data sets with minimal guidance or support You will be responsible for identifying, driving and tracking strategic initiatives for quality and will build Quality management systems that implement standard processes across all ORC Programs, while having functionality and flexibility to support the marketplaces unique requirements You will also be responsible for leading, coaching and mentoring quality teams to ensure performance objectives are met inline with Quality vision and mission You will build collaborative relationships with other global quality teams, ORC Program teams and operations teams, Product/ Technology/ Science teams, working closely to create and execute a quality operations roadmap A leader who will design standardized workflows with mechanisms to sustain these across all ORC programs WW You will also prepare and execute regular program updates on the process quality to senior management Youll deliver an effective feedback strategy that conveys progress and maintains engagement with our key stakeholders and business partners Youll form part of a team thats building a compelling rewards strategy that not only provides positive consequences for achievement, but also drives process improvements for all ORC Programs In this role, you will collaborate with numerous operational, training and Program teams to identify, define and specify solutions that improve the compliance process quality You will be responsible for identifying, driving and tracking strategic initiatives and measuring results across multiple processes You are capable of utilizing Lean Six Sigma based continuous improvement methodologies to engage teams to solve customer problems by streamlining quality operations You will identify improvement opportunities, prescribe improvement strategies and guide the improvement effort You will be responsible for leading and driving process improvements (short-term wins) as well as process design/redesign (long-term wins) efforts and maintaining close relationships with internal stakeholders all levels in order to understand our highest priority execution pain-points and opportunities, which you will translate into Quality initiatives that improve processes, tools, and team capabilities Considerable judgment is necessary because you will be motivating others to meet the challenges of an extremely deadline-driven environment where explosive growth is occurring while achieving impeccable quality This position requires a candidate with the proven leadership ability to lead, facilitate and guide Quality teams and drive process improvements to meet Quality vision and mission Basic Qualifications Technical (Math, Engineering, Science) Bachelors Degree from an accredited university Working knowledge of Six Sigma tools and a great desire to develop ones skills to an advanced level Position requires 6+ years of successful leadership (4+ years with an MBA or equivalent degree) experience in driving cross-functional Quality/ Process improvement or Risk management initiatives (Lean initiatives and/or Technology Projects) Demonstrate understanding of key business operations and financial metrics Provide metrics inputs to various reporting decks; communicate key performance indicators to stakeholders in support of business objectives Have proven ability to assess situations and lead teams toward both short-term and long-term systemic changes Basic project management skills include collecting business requirements, reviewing specifications, analyzing cost/benefit of project selection, and communicating results throughout the organization Lead and guide teams to (or self) leverage data analyses to study large ambiguous data sets and arrive at strategic interventions based on data-backed insights Create mechanisms to continuously identify ways to reduce manual dependency on capturing, visualizing, and analyzing large ambiguous data sets with minimal guidance or support Strong verbal and written communication skills; must be comfortable addressing both large and small audiences Preferred Qualifications Masters degree (MBA) Lean/Six Sigma Black Belt Understanding knowledge of e-commerce and statutory compliance function Proven experience in working with large-scale technology systems Advanced skills in statistical analysis

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10.0 - 14.0 years

15 - 20 Lacs

Gurugram

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About The Role Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Must Have:At least 3 years of relevant experience in Business Excellence/Business Transformation/Operational Excellence/Continuous Improvement/Process Improvement/ Automation opportunities identification Handling clients isn t required and must focus on how candidates are able to communicate effectively, handle certain situations and thoroughly express knowledge on six sigma. Applicants with experiences in dealing and leading internal projects are acceptable. Led more than 1 VSM / Customer Journey mapping activity Local only Open to IC candidatesIf in a client-facing role, expected to interact with clients who are either middle or senior management and do the following in meetings:Provide status updates about their project-specific contributionAnswer questions about their project-specific contributionsLead project status updatesDevelop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsAgility for quick learningCommitment to qualityGood to have:Customer Care / Cusomer Operations industry experience preferred Green belt certified or trained Handling projects in a client facing role:BPO and Shared Services industry not required Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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2.0 - 5.0 years

3 - 6 Lacs

Bengaluru

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Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Retail Store Operations Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. Your typical day will involve collaborating with various teams to ensure smooth operations, addressing any issues that arise, and implementing solutions to enhance service delivery. You will engage in problem-solving activities, ensuring that all operational processes align with the established service agreements while maintaining a focus on efficiency and effectiveness. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and development opportunities for team members to enhance their skills.- Monitor and analyze operational performance metrics to identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Retail Store Operations.- Strong understanding of inventory management and supply chain processes.- Experience with operational efficiency methodologies such as Lean or Six Sigma.- Ability to analyze data and generate actionable insights to improve operations.- Familiarity with customer service best practices and retail management systems. Additional Information:- The candidate should have minimum 7.5 years of experience in Retail Store Operations.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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5.0 - 8.0 years

10 - 14 Lacs

Bengaluru

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce DevOps Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project goals are met, facilitating discussions to address challenges, and guiding the development process to align with organizational objectives. You will also engage in strategic planning and decision-making to enhance application performance and user experience, ensuring that all stakeholders are informed and involved throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge-sharing sessions to enhance team capabilities.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce DevOps.- Strong understanding of continuous integration and continuous deployment processes.- Experience with version control systems such as Git.- Familiarity with Agile methodologies and project management tools.- Ability to troubleshoot and resolve application issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in Salesforce DevOps.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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2.0 - 4.0 years

5 - 6 Lacs

Vijayawada, Guntur, Amaravathi

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Job Title: Operations Specialist Location: Nxtwave Disruptive Technologies , Hyderabad (On-site) Working Days 6 Days (Mon- Sat) Sift Timings - 10 AM to 7 PM Experience: Minimum 2 years About the Role - We are looking for an experienced and highly motivated Operations Specialist to oversee our company's day-to-day operations. The ideal candidate will be responsible for managing quality assurance, efficiency, productivity, and continuous improvement across all operational functions. Your role is to ensure that all business functions are running smoothly and align with company goals Key Responsibilities: Oversee daily hiring operations across TA department Develop and implement efficient operational systems, processes, and best practices Monitor performance metrics and generate regular reports for senior management Manage budgets, forecasts, and financial reporting for operations Coordinate with cross-functional teams to ensure smooth workflow and communication Evaluate and improve operational efficiency and productivity Ensure compliance with legal and regulatory requirements Hire, train, and supervise staff; manage team performance and Collaborate with leadership to set and review strategic goals Qualifications: Bachelors degree in Business Administration, Operations Management, or a related field (MBA preferred) Proven experience (2+ years) in operations or similar managerial role Strong leadership, decision-making, and organizational skills Proficient in MS Office and operational software (e.g., ERP systems) Excellent communication and interpersonal abilities Strong problem-solving skills and attention to details Preferred Skills: Experience in Ed tech or Startup Familiarity with lean management or Six Sigma methodologies Financial acumen and ability to interpret data analytics Strong analytical skills with experience in using dashboards and KPIs to track performance Proficiency in Excel, Google Sheets, and basic SQL or BI tools (Tableau, Power BI) Strong cross-functional coordination (between marketing, academics, tech, and sales) Clear and timely internal and external communication, especially with faculty and learners

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2.0 - 4.0 years

5 - 6 Lacs

Karimnagar, Visakhapatnam, Warangal

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Job Title: Operations Specialist Location: Nxtwave Disruptive Technologies , Hyderabad (On-site) Working Days 6 Days (Mon- Sat) Sift Timings - 10 AM to 7 PM Experience: Minimum 2 years About the Role - We are looking for an experienced and highly motivated Operations Specialist to oversee our company's day-to-day operations. The ideal candidate will be responsible for managing quality assurance, efficiency, productivity, and continuous improvement across all operational functions. Your role is to ensure that all business functions are running smoothly and align with company goals Key Responsibilities: Oversee daily hiring operations across TA department Develop and implement efficient operational systems, processes, and best practices Monitor performance metrics and generate regular reports for senior management Manage budgets, forecasts, and financial reporting for operations Coordinate with cross-functional teams to ensure smooth workflow and communication Evaluate and improve operational efficiency and productivity Ensure compliance with legal and regulatory requirements Hire, train, and supervise staff; manage team performance and Collaborate with leadership to set and review strategic goals Qualifications: Bachelors degree in Business Administration, Operations Management, or a related field (MBA preferred) Proven experience (2+ years) in operations or similar managerial role Strong leadership, decision-making, and organizational skills Proficient in MS Office and operational software (e.g., ERP systems) Excellent communication and interpersonal abilities Strong problem-solving skills and attention to details Preferred Skills: Experience in Ed tech or Startup Familiarity with lean management or Six Sigma methodologies Financial acumen and ability to interpret data analytics Strong analytical skills with experience in using dashboards and KPIs to track performance Proficiency in Excel, Google Sheets, and basic SQL or BI tools (Tableau, Power BI) Strong cross-functional coordination (between marketing, academics, tech, and sales) Clear and timely internal and external communication, especially with faculty and learners

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