Site visit coordinator

Kindly mention my name " DHIVYA " in the entry form or interview form and give me the call once you reach the office.

• Location:

  Chennai |

• Full-Time | On-Site

• Company:

  Casagrand Premier Builder Private Limited

About Casagrand:

Role Objective

To ensure smooth coordination and execution of customer site visits, enhancing the overall customer experience and supporting the sales team in converting leads into buyers.

Key Responsibilities

• Coordinate and schedule site visits for prospective customers in consultation with the sales team.
• Greet and assist customers during site visits, ensuring a positive and professional experience.
• Provide project information, brochures, and other marketing materials to visiting customers.
• Liaise with the facility/operations team to ensure the site is well-maintained and presentable before each visit.
• Maintain accurate records of site visits (customer details, feedback, visit outcomes).
• Track and report site visit metrics to the sales manager regularly.
• Handle follow-up communication with customers after visits, if required.
• Support the sales team with administrative tasks related to site visits (vehicle coordination, visitor passes, refreshments, etc.).

Desired Candidate Profile

• Qualification: Any graduate (preferably with a background in business administration or marketing).
• Experience: 14 years of experience in customer service, front office, or sales coordination roles (preferably in real estate or hospitality).
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Pleasing personality and customer-centric approach.
• Proficiency in MS Office and basic CRM tools.

Compensation

• Competitive salary as per industry standards
• Performance-based incentives (if applicable)

Interested Candidates are requested to share your updated resume to dhivya.m@casagrand.co.in and call 9043990181.

Thanks,

Dhivya M

Assistant Manager

9043990181.