Site Reliability Engineering Advisor [T500-19329]

About FedEx:

Located in Hyderabad, India, FedEx ACC India serves as a strategic technology division for FedEx that will focus on developing innovative solutions for our customers and team members across the globe. These solutions will enhance productivity, minimize expenses, and update our technology infrastructure to continue providing the outstanding experiences our customers expect.

JOB SPECIFIC INFORMATION:

• Drive improvement initiatives that support the overarching global reliability of the company's systems, including capacity planning, failover strategies, performance improvements, reduction of Mean Time to Awareness/Resolve, and postmortems.
• Leverage critical thinking to improve best practices and provide enterprise-level recommendations that ensure reliability and resiliency.
• Future oriented.
• Drives strategic planning.
• Mentor those in less senior positions.
• Perform other duties as assigned.
• Design, develop and implement enterprise scale reliability solutions to support the organization’s business strategy and goals.
• Work closely with our architects on an Agile team to fully understand systems and application monitoring, provide feedback, and request clarification as needed.
• Work with other engineers on a collaborative Agile team to address latency best practices on an ongoing basis.
• Review reliability requirements and data models and translate into responsible architecture
• Conduct design and code reviews with extended team to ensure that reliability code meets FedEx Enterprise Foundational Services standards
• Track and resolve performance bottlenecks
• Standardization of logs across applications ensuring that only the required information to support the application is produced for new and existing applications
• Applicant must work well under pressure
• Stake holder management in India and US time

Skills / Knowledge Considered a Plus:

• Experience developing in the following languages: PHP, Java, JavaScript and SQL
• Experience with Relational Databases like Oracle and MySQL
• Experience using Monitoring Tools like VisualVM, Splunk, AppDynamics and New Relic
• Strong Knowledge of the Linux Operating System
• Understanding of Cloud Architectures - IaaS vs PaaS vs SaaS
• Understanding of software architecture and design patterns - Monolithic vs Microservices
• Practitioner of SAFe (Scaled Agile Framework) or other Agile methodologies
• Experience with the GitHub and Jenkins CICD Platforms
• Experience using Spring Frameworks like Spring Boot, Spring Cloud and Spring Data JPA
• Familiarity with networking concepts and best practices
• Understanding of the 12-Factor App and associated principles
• Automation experience like testing and deploying production applications
• Knowledge of the API First Philosophy

Minimum Qualifications:

• Bachelor’s degree in computer science, engineering, information systems, business, and/or equivalent formal training or work experience.
• 10+ years of work experience in an information technology or engineering environment.
• A related advanced degree may offset the related experience requirement.