Site Reliability Engineer (SRE)

Job Title: Principal Site Reliability Engineer (SRE)

Location:

Experience Required:

Job Overview:

Principal Site Reliability Engineer (SRE)

Key Responsibilities:

• Leadership & People Management:

• Lead, mentor, and coach SRE engineers and senior SRE engineers to build a high-performing team culture.
• Foster professional development and career growth through continuous feedback and guidance.

• Technical Excellence:

• Demonstrate exceptional technical proficiency in Pearson’s technology stack, ensuring system scalability, availability, and reliability.
• Drive the adoption of cutting-edge tools, automation, and best practices in site reliability engineering.

• Operational & Project Management:

• Manage and oversee complex, high-impact projects with advanced project management skills.
• Develop and execute strategies that champion operational excellence and continuous improvement.
• Direct initiatives that enhance system reliability, monitoring, alerting, and incident response processes.

• Risk Management & Crisis Handling:

• Conduct risk assessments and design strategies to mitigate potential threats.
• Lead crisis management and post-incident reviews, ensuring lessons learned are applied to future improvements.

• Collaboration & Cross-Functional Alignment:

• Function as the key link between the SRE team and other organizational units, harmonizing goals and ensuring smooth collaboration.
• Partner with engineering, product, and operations teams to deliver highly available and performant systems.

• Strategic Thinking & Innovation:

• Drive long-term operational excellence through strategic initiatives that align with business objectives.
• Cultivate an environment of innovation, enabling the SRE team to deliver scalable and efficient solutions.

Qualifications & Skills:

• 7+ years of progressive professional experience in Site Reliability Engineering, DevOps, or related technical leadership roles.
• Proven ability to lead and mentor technical teams with strong people management skills.
• Advanced technical expertise in modern cloud environments (AWS, Azure, GCP) and automation frameworks.
• Strong project management skills with experience in Agile/DevOps practices.
• Excellent communication and collaboration skills to influence across multiple stakeholders.
• Adept at risk assessment, incident management, and operational crisis handling.
• Strong strategic mindset with a focus on scalability, automation, and system reliability.

About Company Profile:

At IntraEdge Inc, we believe in a growth mindset—we encourage our teams to not only excel in their domain but also to cross-train across technologies, take on new challenges, and expand into areas beyond their current scope. Many of our team members have grown into leadership roles by taking initiative and stepping outside their comfort zones.

Founded in 2005, we’ve grown from a 5-member team to over 1800+ professionals, delivering T&M and fixed-scope solutions to Fortune clients across banking, telecom, healthcare, and education. In addition, we Run & Maintain environments for our clients. We also run niche ventures like The Academian (focused on education) and our in-house cybersecurity firm “ Truyo” that allows our workforce to expand and extend knowledge into these domains.

Our Benefits and Policies: Flexible work, Comprehensive benefits, and even parental insurance coverage—and you have got an environment that nurtures both career and personal growth.