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NatWest Group
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Site Reliability Engineer, AVP

Site Reliability Engineer, AVP

NatWest Group

0 years

0 Lacs

Gurugram Haryana India

Posted:1 day ago| Platform:

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Skills Required

reliability automate support automation stack monitoring frequency itil security compliance azure analytics devops aws containerization docker configuration management ansible terraform deployment communication

Work Mode

On-site

Job Type

Full Time

Job Description

Join our digital revolution in NatWest Digital XIn everything we do, we work to one aim. To make digital experiences which are effortless and secure.So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.This role is based in India and as such all normal working days must be carried out in India.Join us as a Site Reliability Engineer

You’ll manage the provision of stable, resilient, reliable applications with the end goal of minimising disruption to Customer & Colleague Journeys (CCJ)
We’ll look to you to identify and automate manual tasks and implement observability solutions, ensuring a thorough understanding of CCJ across applications
This is a great chance to work in a supportive environment with opportunities to advance your personal and career development
We're offering this role at associate vice president level

What you'll do
As a Site Reliability Engineer, you’ll collaborate with feature teams to understand application changes, participate in delivery activities, and address production issues to assist in the delivery of change that does not negatively affect the customer experience. You'll contribute to site reliability operations which will include production support, incident response, on-call rota, toil reduction, and application performance. You'll also proactively lead improvement to release quality into production and provide highly available, performing, and secure production systems.Other responsibilities will include:

Delivering automation solutions to minimise and eliminate manual tasks associated with maintaining and supporting the applications
Ensuring in-depth understanding of the full tech stack on which the application resides and depends on
Identifying alerting and monitoring requirements for an application, based on sound understanding of customer journeys
Evaluating the resilience of the end-to-end tech stack on which the applications depend, and addressing weaknesses
Seeking to reduce frequency of hand-offs in the end-to-end resolution of customer-impacting incidents

The skills you'll need
To succeed in this role, you’ll need experience of supporting live production services serving customer journeys with a demonstrable knowledge of ITIL processes and IT Security principles along with tools and techniques to prevent compliance breaches. You'll have hands on experience with Azure Cloud and full-stack observability using tools such as Log Analytics, Application Insights, and Grafana.You’ll also need:

At least seven years of experience in a Site Reliability Engineer (SRE) or DevOps role
Strong experience with cloud platforms like AWS, Azure, Google Cloud and containerization technologies like Docker, Kubernetes
Experience with automation and configuration management tools like Ansible, Terraform, and Chef
Experience in deployment and release services, automation and troubleshooting
Strong verbal and written communication skills

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Site Reliability Engineer, AVP