Posted:1 month ago|
Platform:
Hybrid
Full Time
Payroll Operations:
a. Execute payroll operations in compliance with procedures, regulations, and
customer requirements.
b. Process payroll data in accordance with legal and data protection standards.
c. Ensure timely and accurate payroll processing and validation of
transactions.
d. Contribute to SOPs, training materials, and policy updates.
e. Monitor quality, provide feedback, and participate in process improvements.
f. Process payroll payments and initiate treasury releases.
g. Collaborate with the Country Lead on local authority queries.
h. Support accounting functions and manage payroll-related queries.
i. Communicate risks and report payroll activity status.
j. Support year-end and country-specific processes.
k. Assist with internal and external audits.
l. Support continuous improvement initiatives.
2. Payroll Customer Service:
a. Deliver high-quality service in help desk operations with accurate, timely
resolution of queries.
b. Engage in continuous improvement of customer service.
c. Maintain updated help desk scenarios.
3. General:
a. Act as a backup for the Payroll Country Manager as needed.
b. Stay updated on processes and country-specific information through
training.
c. Serve as a backup for team members and additional functions as assigned.
d. Train others through assigned courses and workshadowing.
4. Statutory Compliance:
a. Ensure timely payment and submission of statutory requirements (CPF,
IR21, IR8A).
b. Administer tax-related submissions to IRAS.
c. Manage claims for childcare, maternity, paternity leaves, and NS Make-Up
Claims.
Mandatory Skills:
Nice to Have Skills:
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