Project Coordinator

Job Title:

• Client Relationship Manager
• Client Relationship Executive
• Client Relationship Officer
• Client Account Manager
• Key Account Manager
• Client Engagement Manager
• Client Success Manager (Recruitment)

Industry:

Female candidate with good personality

Job Summary

The Client Relationship Manager is responsible for managing and strengthening relationships with existing and new clients, understanding their hiring requirements, and ensuring timely and high-quality recruitment services. This role acts as a key point of contact between clients and the recruitment team to deliver effective staffing solutions.

Key Responsibilities

• Develop and maintain strong, long-term relationships with clients.
• Understand client hiring needs, job roles, and business objectives.
• Act as the primary point of contact for clients regarding recruitment requirements.
• Coordinate with internal recruitment teams to ensure timely closure of positions.
• Prepare and share job briefs clearly with recruiters.
• Track hiring progress and provide regular status updates to clients.
• Handle client queries, feedback, and escalations professionally.
• Negotiate terms, fees, timelines, and service-level agreements (SLAs) with clients.
• Ensure client satisfaction and retention through consistent service delivery.
• Identify opportunities for new business, upselling, and cross-selling services.
• Maintain accurate client records, reports, and MIS.
• Stay updated with industry trends, market conditions, and client competitors.

Required Skills & Competencies

• Strong communication and interpersonal skills.
• Excellent client handling and negotiation skills.
• Ability to manage multiple clients and priorities simultaneously.
• Problem-solving and conflict-resolution skills.
• Proficiency in MS Office and ATS/CRM tools.
• Result-oriented with strong follow-up skills.

Qualifications

• Bachelors degree in Business Administration, HR, Marketing, or a related field.
• Proven experience in client management or account management within the recruitment/staffing industry.

Email ID: arshad.b@soundlinesgroup.com

Contact Number: 8850117990