Posted:7 hours ago|
Platform:
Work from Office
Full Time
Managing Showroom Operations effectively.
1.Plan retail KPI’s for achieving AOP
2.Overlook achievement of GSS number and value targets, driving through store team
3.Monitor overall store operations, including sales, staffing, training, inventory
management, store upkeep, and controlling costs.
4.Customer Management & focus on enhancing the customer experience at stores to
improve satisfaction and loyalty
5.Implementing SOP’s for VM/ Marketing at stores.
6.Lead and manage the team effectively to ensure alignment with business objectives
and high performance.
7.Ability to handle and resolve conflicts in a constructive manner.
8.Building culture of trust, integrity and respect in stores
9.Develop & provide opportunities to store employees through various step-up programs
10.Develop functional capabilities in employees through appropriate training interventions
11.Adaption of driving sales through omni channel
12.TAT to be followed for customer complaints
13.Ensuring availability of manpower for planned training programs
1.% Walkin Target
2.Improve Diamond & Silver share in store
3.% conversion
4.Increase ABV
5.Mystery audit score
1.Showroom Operations Effectiveness
2.Customer Orientation
3.Planning & Organizing
1.Nurturing
2.Result Orientation
3.Growth Mindset
Reliance Retail
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