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2.0 - 5.0 years

3 - 4 Lacs

Bengaluru

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Greet and assist customers in a professional and friendly manner. Understand customer needs and recommend suitable jewelry options. Explain product features, carat weight, stone quality, pricing, and after-sales services. Maintain up-to-date knowledge of the latest collections, trends, and precious metals/stones. Meet or exceed monthly and quarterly sales targets. Handle billing, payment processes, and POS systems. Maintain cleanliness and visual merchandising standards of the store and display counters. Build and maintain long-term customer relationships to encourage repeat business. Ensure stock security, proper tagging, and inventory accuracy. Assist in stock taking and inventory audits as required. Manage customer inquiries, feedback, and complaints professionally. Stay informed about competitor products and pricing.

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3.0 - 8.0 years

3 - 4 Lacs

Ahmedabad, Bengaluru, Mumbai (All Areas)

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Role & responsibilities To manage a store in a profit center capacity in order to achieve Budgeted sales and profits and provide superior customer service Ti ensure implementation of promotional activities and create awareness of the Fabindia brand Identify potential customers and customize selling approach to cross sell/ up-sell Planning and Achieving the daily / monthly Store as well as category sales Targets of the stores Handling Customer queries To track and monitor retail metrices like mystery customer report, footfall, conversion, average bill value etc. and take corrective and timely measures Should be able to Gauge customer requirements, bulk orders and fulfillment of same Ordering the right product mix to meet customer/ store needs To ensure superior customer service at all times Ensure major customer issues / complaints /feedbacks are escalated to the Area Manger/MRH Ensure appropriate look and feel, smooth running and security of own stores Maximize the store Profitability and Productivity by following the productivity parameters Maintain the balance between optimal utilization of the wallet and meeting customer needs Monitor compliance and provide inputs for refinement Identify need gaps and influence product mix Ensure optimal utilization of the wallet. Plan ordering and managing stock levels as per Fabindia SOP Providing inputs towards product development / Quality Issues To ensure timely global counts are done and all protocols related to inventory and merchandise upkeep are adhered to minimise inventory loss To keep checkon the given OPEX budgets to ensure expenses are within the Budgets To ensure VM Guidelines are followed and adhered to at the store Enhancing the customer experience by providing feedback / guidance to the team on Visual Merchandising Ensure the Optimum utilization of the Store space & showcasing the right merchandise mix to maximise SPF for the categories Providing data and the initial framework of the store budget Monitoring actual performance against OPEX budget through the year Compiling data and timely reporting of relevant market MIS reports(mystery customer, footfall, conversion, average bill value etc.) Maintaining procedural and documentary compliance To ensure proper packaging & insurance documentation to be in place for cross store transfers. Accurate documentation is submitted timely to support claims Track competition and local environment and provide inputs to AM / MRH Formulating strategies & recommending business development initiatives / workable business ideas Identifying potential store locations and business opportunities Regular analysis of sales and stocks region / store / category wise To prepare various reports as per the timelines, daily, weekly, fortnightly and monthly Self development Team development by constant coaching and training To deploy staff between the categories basis their competencies KRA based evaluation performance of all reportees to be done by the end of every block and KRAs to be handed over to all reportees at the beginning of every block Running a detailed induction program along with Training department for induction of new team members. To provide coaching and mentoring to new employees Improving teamwork with peers/ markets/ PH To ensure that all team members are groomed as per Fabindia standards and adhere to the code of conduct

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7.0 - 12.0 years

5 - 10 Lacs

Noida, Gorakhpur, Jodhpur

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We have Showroom Manager - Reliance Jewels opportunities for below locations. We need seasoned candidate with minimum 6-12 years of jewelry industry only. Gorakhpur Noida Jodhpur Key Responsibilities - Plan retail KPI’s for achieving AOP Overlook achievement of GSS number and value targets, driving through store team Monitor overall store operations, including sales, staffing, training, inventory management, store upkeep, and controlling costs. Customer Management & focus on enhancing the customer experience at stores to improve satisfaction and loyalty Implementing SOP’s for VM/ Marketing at stores. Lead and manage the team effectively to ensure alignment with business objectives and high performance. Ability to handle and resolve conflicts in a constructive manner. Building culture of trust , integrity and respect in stores Develop & provide opportunities to store employees through various step up programs Develop functional capabilities in employees through appropriate training interventions Adaption of driving sales through omni channel TAT to be followed for customer complaints Ensuring availability manpower for planned training programs Key Performance Indicators - %LFL Growth % Walkin Target % Increase in BER Improve Diamond & Silver share in store % conversion Increase ABV Mystery audit score Functional Competencies - Showroom Operations Effectiveness Customer Orientation Planning & Organizing Behavioral Competencies - Nurturing Result Orientation Growth Mindset Communication & Rapport Building

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2.0 - 7.0 years

2 - 7 Lacs

Pune

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Position: Showroom Manager Location: Baner, Pune Experience: 2+ Years Industry: Premium Outdoor Furniture Key Responsibilities: Greet and assist walk-in customers with a high level of hospitality and professionalism Understand client preferences and suggest appropriate luxury furniture solutions Maintain showroom aesthetics and ensure displays are up-to-date and presentable Build strong client relationships and maintain a database of potential leads and customers Coordinate with backend teams for deliveries, follow-ups, and after-sales support Achieve monthly sales targets and contribute to overall showroom growth Stay updated on product knowledge, trends, and materials in luxury furniture Key Skills: Excellent communication and presentation skills Customer-centric approach with a sense of style and aesthetics Proven sales experience, preferably in luxury or high-end retail Fluent in English, Hindi, and Marathi (preferred) Basic knowledge of interior design will be an added advantag

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1.0 - 6.0 years

2 - 6 Lacs

Gurugram, Bengaluru, Mumbai (All Areas)

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Locations : Mumbai : Freshpik, Spectra, 1st, Central Ave, Hiranandani Gardens, Powai, Mumbai, Maharashtra 400076 Bangalore : Forum South Begaluru : Konanakunte Cross Metro Station, Anjanadri Layout, Konanakunte, Bengaluru, Karnataka 560062 Orion Mall : Dr Rajkumar Rd, Rajajinagar, Bengaluru, Karnataka 560055 Gurgaon : to be confirmed! About Role: Brand Representative - Retail Roles & Responsibilities: Drive Sales and Achieve Targets: Proactively engage with customers to understand their needs, present suitable products, and effectively close sales to meet and exceed individual and team targets. Exceptional Customer Service: Provide outstanding service by greeting customers warmly, offering product knowledge and recommendations, handling inquiries efficiently, and ensuring a positive shopping experience. Efficient Inventory Management: Assist in maintaining optimal stock levels by monitoring inventory, participating in stock counts, and promptly communicating low stock situations to prevent shortages. Minimize Loss and Waste: Diligently monitor product shelf life, rotate stock effectively, and implement loss prevention measures to ensure zero shortages and avoid product expiry. Identify Bulk and Corporate Order Opportunities: Proactively identify potential leads for bulk purchases and corporate orders, escalating these opportunities to the appropriate team or manager. Execute Visual Merchandising Standards: Implement and maintain appealing visual displays according to brand guidelines to attract customers and enhance the overall store aesthetics. Accurate Cash Handling and Transactions: Process customer transactions accurately and efficiently, handle cash and other payment methods responsibly, and reconcile daily sales with precision. Support Store Operations: Assist in various operational tasks, including receiving and stocking merchandise, maintaining store cleanliness and organization, and adhering to store policies and procedures. Product Knowledge Expertise: Develop and maintain comprehensive knowledge of product features, benefits, and pricing to effectively address customer inquiries and provide informed recommendations. Contribute to a Positive Team Environment: Collaborate effectively with team members, communicate openly, and contribute to a positive and supportive work environment to achieve shared goals. Inventory Order Placement: Track SKU level inventory on a daily basis and place the order for replenishments 15 days in advance to avoid Out of stocks situation Coordination with Mall: Develop a good connection with mall management and seek inputs for marketing promotions to drive business & visibility.

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5.0 - 10.0 years

3 - 4 Lacs

Jaipur

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Job Description / Responsibilities: Oversee daily showroom operations including sales, team coordination, stock management, and customer service. Lead, motivate, and manage the showroom sales team to achieve sales targets. Handle customer inquiries and provide detailed explanations on products, insurance, and financing options. Manage inventory and ensure optimal stock levels. Utilize social media platforms to promote products, post pictures, videos, and customer feedback. Organize and participate in outdoor marketing and promotional activities. Maintain high standards of showroom appearance and customer experience. Desired Candidate Profile: Strong passion for the automotive industry and eagerness to learn about new automotive products and technologies. Excellent communication skills with an ability to handle customers positively and professionally in diverse environments. Demonstrated ability to simplify technical explanations related to products, insurance, and finance for customers. Computer literate with skills to manage digital marketing and social media postings. Ability to work independently as well as part of a team in a fast-paced retail environment.

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5.0 - 10.0 years

5 - 8 Lacs

Mumbai

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We are looking for Branch Manager Jobs in Retail Industry Customer engagement / personal visits at pre- defined frequency Specialized resource to pro-actively resolve Relationship Value Enhancement Should have Exp in Retail Store Call 8870813777

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5.0 - 10.0 years

2 - 5 Lacs

Chennai, Bengaluru

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JUST BUY CYCLES is looking for Showroom Manager to join our dynamic team and embark on a rewarding career journey Oversee the day-to-day operations of the showroom, including sales, customer service, inventory management, and visual merchandising. Create a welcoming and engaging showroom environment, ensuring that displays and products are attractive, well-maintained, and effectively showcase the company's offerings. Develop and implement sales and marketing strategies to drive showroom traffic and increase sales. Provide customers with expert product knowledge and advice, and handle any customer complaints or issues in a timely and professional manner. Monitor and manage showroom expenses, including inventory, staffing, and marketing costs, to ensure that budgets are met and resources are used effectively.Requirements: Excellent customer service skills, with a passion for creating positive customer experiences. Excellent verbal and written communication skills, with the ability to effectively present information and respond to questions from customers, employees, and other stakeholders. A strong understanding of retail operations, including sales, customer service, inventory management, and visual merchandising. A strong commitment to meeting customer needs and a results-driven approach to sales and marketing.

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6.0 - 10.0 years

5 - 8 Lacs

Chennai

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Role & responsibilities Store Operations: Manage day-to-day showroom functioning, including visual merchandising, inventory, and cash handling. Ensure compliance with company policies and retail standards. Sales & Customer Success: Achieve monthly sales targets through team motivation and personalized customer engagement. Handle premium clients, advise on saree styling, and resolve queries/complaints diplomatically. Team Leadership: Train and mentor sales staff on product knowledge, upselling, and service excellence. Foster a collaborative and high-energy work environment. Inventory & Business Growth: Monitor stock levels, coordinate with procurement, and minimize wastage. Provide market feedback to HQ on trends, customer preferences, and competitor analysis. Preferred candidate profile 6+ years in retail management (saree/ethnic wear/luxury fashion preferred) Exceptional people skills Ability to handle diverse customers and resolve conflicts Sales-driven mindset with a flair for customer relationship building Strong operational knowledge (billing systems, inventory management) Local market understanding (T. Nagar/Chennai saree retail landscape)

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2.0 - 7.0 years

2 - 5 Lacs

Vijayapura, Mangaluru

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Store Operations & Audit / Compliance: Adherence of Store Operations in line with pre-defined SOPs Ensure that the look and feel of the store is as per guidelines/standards Track efficient Cash handling; prevent shoplifting / ensure safety and security Visual merchandising as per plan / guidelines Inventory and stock management to prevent stock-outs or excess Inventory KPI reporting as per guidelines and on-time Strategic Roll outs: Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (e.g. manpower/ furniture & fittings/ IT/ device inventory) Manage closure of current store during refit & conversion Skills Required: High energy Strong process orientation Project management skills Appreciation of need for Customer Experience delivery Building & nurturing partnerships Influencing skills Profitability: To achieve the target on conversion from the walk in customers in terms of Sales from new acquisitions & upsell To ensure required MIS & tracking at CRO levels Manage Store expenses are as per plan Provide suggestions /feedback to improve store productivity People Development / Team Management: To ensure daily roistering & briefing to outsourced store staff Ensure that attrition issues (planned & unplanned) are escalated for timely resolution Ensure motivation & development of outsourced store staff Customer Experience: Ensure adherence to CE guidelines Manage staff allocation based on demand at point in time Personally step in to handle demanding customers Provide suggestions for improvements in CE Please do kindly share your resume to a_p.s.sanjuniavsini@airtel.com or call / whatsapp - 8867950353

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5.0 - 10.0 years

5 - 7 Lacs

Ramanagara

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Business / Profit Centre Head Responsible for sales target achievement & Customer experience Setting of Team-wise and RM-wise targets & Daily monitoring Planning & monitoring of Sales Activity. Preparing Monthly & Quarterly calendar

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1.0 - 5.0 years

1 - 3 Lacs

Surat

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• Supervise and lead the sales team to achieve targets • Conduct regular training sessions on sales techniques and Jewellery trends. • Monitor team performance and provide feedback • Schedule and allocate tasks to optimize staff productivity. Required Candidate profile Interested Candidate Share Your Updated CV in whatsapp no +91 9724346949 / 9327657730

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1.0 - 2.0 years

2 - 3 Lacs

Surat

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Guiding customers in choosing jewelry pieces that meet their needs and preferences. Providing detailed information about jewelry materials, styles, and craftsmanship. Accurately processing sales transactions and managing customer records. Required Candidate profile Suggesting complementary items or upgrades to increase sales. Addressing customer questions, concerns, and complaints effectively. Call : 9724346949 / 9327657730

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9.0 - 14.0 years

10 - 12 Lacs

Surat

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Organize all store operations and allocate responsibilities to personnel Prepare and control the store’s budget aiming for minimum expenditure Plan and oversee in-store promotional events or displays Analyze sales and revenue reports

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4.0 - 9.0 years

4 - 5 Lacs

Hyderabad

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Greet and direct customers Provide accurate information (e.g. product features, pricing and after-sales services) Answer customers’ questions about specific products/services Stay up-to-date with new products/services

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1.0 - 3.0 years

2 - 3 Lacs

Chennai

Work from Office

Key Responsibilities: >> Manage daily store operations. >> Deliver exceptional customer service & retail experiences. >> Ensure smooth store functioning and maintenance. (Non-Sales role) Requirements: >> 1-3 years of experience in retail, sales, or similar fields. >> Excellent communication and pleasing personality. >> Passion for retail experiences and customer service. >> Proven track record in customer experience & KPIs. >> Graduation mandatory. Interested candidate can share their resume via: 7907074855 (WhatsApp only) / surjish.suresh@livspace.com

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5.0 - 10.0 years

3 - 7 Lacs

Coimbatore

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Dear candidates, Greetings from Ample!! We have Opening for Store Manager . Interested candidates can send their updated resumes at sangita.halder@ample@ample.co.in or whatsapp to 9606002928 Role & responsibilities Complete Store Operations, Performance Management,team work in the store. Maintain all relevant reports to keep a track of the progress level. Ensure Planning & Availability of the stocks. Adherence to SOPs Being able t deliver the right mix of the product and services. Visual Merchandising Collect accurate & timely market intelligence & trends to enhance business. Handling team reviews & team briefings. Ensuring the deliveries & adherence to store audits via the team. Handling escalations on priority. Create healthy environment. Lead the team by example, with an eye to detail with regards to the business. Possess excellent communication and customer handling skill. Should have worked in Premium Brand / Upmarket Segment Store / High End Retail / Cluster Manager in LF Retail chains. Should have handled a team of minimum (10 members) for at least 2-3 years Computer savvy, especially handling reports and generating them in Excel. Possess good leadership skills, analytical skills and problem solving skills. Conflict Resolution. Preferred candidate profile Excellent communication skills Should have flair for customer service Confident and presentable Should be flexible and adaptable in working hours

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4.0 - 8.0 years

8 - 12 Lacs

Pune

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Job Requirements Reporting to - ABM Retail/ Retail Executive Business - W&A, Eyewear To formulate the store strategy in alignment with the overall business strategy to effectively manage the sales, operations, marketing & administration of a store and to meet or exceed the business targets of sales, profitability, ROI etc. External Interfaces Internal Interfaces Key customers Government Officials/ Regulatory Authorities Regional teams IRSG team VM team Merchandising team Support teams Job Requirements Education - Graduate Relevant Experience - 6- 8 years with experience in similar positions of responsibility Behavioural Skills Customer Centricity Delivers Results Build Effective Teams Nurtures Relationships Influences for Impact KnowledgeSales/ retail experience Stakeholder Management Process Contributions Sales: Sales planning: Business plan formulation - Provide inputs to the ABM/ RE to consolidate the potential sales on the stores and develop the annual business targets Develop and seek approval on the manpower norms for the store with the ABM/ RE Annual business plan Year on Year business growth Sales: Evaluation and control: Conducting business performance reviewsMonitor the financial performance of store against targets periodically Develop and implement reporting & review mechanisms to track operational performance and ensure course correction Business performance review calendar Percentage of deviation from target achievement Sales: Retail Operations: Store Management Drive the Sales plans, monitor and analyse the sales data in coordination with the Sales Staff to ensure that the store targets are met Ensure adequate level of staffing in the store as per store manpower matrix and take appropriate actions accordingly; ensure that duties, responsibilities and targets are cascaded appropriately and effectively monitored Monitor the indents for the stock based on the options shown by the symphony systems and ensure optimization Ensure adherence of the staff to the Code of Conduct viz. Rules & Regulation, Morning Meeting, Confidentiality, Attendance, Leave, Dress Code, Uniform, Accommodation, Mess, etc. Review the various financial records and ensure that its consistent as per the guidelines; Ensure that all the commercial compliance is carried out as per the corporate guidelines Anchor periodic customer meets for birthdays, anniversaries, dormancy drives etc. and ensure maximum customer Manage the store operations in the store in coordination with all the relevant stakeholders like admin, IRSG, Regional VM etc. Ensure the maintenance of stock level and its replenishment as per the sales and customer preferences. Asses the ageing of stock and product Mix as per the market preferences within the store and coordinate with the merchandising team for optimization Support the marketing plan formulation in coordination with the marketing teams and the ABMs with daily monitoring of the activities identified Ensure implementation of lean retaining principles in the store Store operating policy Increase in customer satisfaction score Increase in revenue Number of cases of non-compliance Adherence to timelines Sales: Retail marketing - Develop the annual marketing plans and BTL activities along with the ABM Propose activity for the retail initiatives in stores and marketing support in terms of VM updation, gift with purchase introduction & promotions etc. Annual retail marketing calendar Increase in sales Increase in customer satisfaction scores Sales: Retail Operations: Scheme managementEnsure roll out of the national schemes in the store as per the defined timelines with coordination from the retail operations and finance teams Provide inputs to the ABMs, REs and retail operations teams in developing region specific schemes for potential seasonal improvement in sales Scheme roll out Adherence to timelines Sales: Retail Operations: Feedback management Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings Participate in product meet periodically and select the products as per the prevailing trend and customer demands Feedback mechanism Increase in customer satisfaction score Sales: Retail operations: Incentive managementEnsure pay-out of the incentive schemes to the store staff as per individual performance with coordination from the relevant teams and escalate appropriately if needed Incentive scheme management Number of cases of non-compliance Sales: Retail operations: Training and developmentConduct training need analysis in the store and nominate staff to undergo re-training when required Conduct specific training and re-training sessions to the store staff on new systems, policies and processes Annual training calendar Effectiveness of training Increase in sales Sales: Retail operations: Recruitment & Selection Conduct interviews for the selection of store staff with coordination from the HR teams and regional teams Recruitment policy Quality of new hires Retail operations: Field sales operations management: Customer complaint resolutionManage customer queries and complaints as per the company guidelines; Identify and engage with high profile and regular customers to extend better services Complaint resolution policy Customer satisfaction scores People & Talent ManagementDrive a culture of diversity, performance and transparency in the store and ensure the employees in the store are engaged. Mentor and develop staff using a supportive and collaborative approach. Ensure talent pipeline is created by succession planning for the critical positions in the region. Employee Engagement Performance Diversity & Integration.

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4.0 - 9.0 years

3 - 4 Lacs

Pune, Ahmednagar, Shrirampur

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UG/Grad with min 4 year exp in Retail Industry & 2 yrs as a store manager department manager/Assistant Store Manager Rotational Shifts: 6 Days Working Work from office Salary -Upto : 4.4 LPA Candidate should be okay with mumbai training of 20 days .

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8.0 - 10.0 years

4 - 6 Lacs

Solapur

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Roles and Responsibilities Manage showroom sales performance, ensuring targets are met or exceeded. Develop and implement effective sales strategies to drive growth in two-wheeler premium dealerships. Oversee manpower management, including recruitment, training, and development of sales teams. Plan and execute target achievement plans to meet business objectives. Monitor retail sales activities at multiple locations across India.

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5.0 - 10.0 years

5 - 8 Lacs

Mumbai

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We are looking for Branch Manager Jobs in Retail Industry Customer engagement / personal visits at pre- defined frequency Specialized resource to pro-actively resolve Relationship Value Enhancement Should have Exp in Retail Store Call 7397778272

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5.0 - 10.0 years

7 - 8 Lacs

Coimbatore

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Job Title: Store Manager Location: Coimbatore Job Type: Full-Time Job Summary: As the Store Manager of SMART, you will oversee the entire hypermarket operation, ensuring high levels of customer satisfaction, efficient store performance, and effective team management. You will be responsible for driving sales, managing inventory, and creating a positive shopping environment that meets the diverse needs of our customers. Key Responsibilities: Leadership & Team Development: Lead, motivate, and develop a diverse team of employees across various departments. Recruit, train, and mentor staff, fostering a culture of continuous improvement and customer focus. Conduct performance reviews and implement training programs to enhance employee skills. Operational Excellence: Manage day-to-day operations, ensuring adherence to company policies and procedures. Oversee stock management, including ordering, inventory control, and loss prevention. Ensure compliance with health, safety, and sanitation regulations. Customer Engagement: Champion a customer-first culture, resolving complaints and ensuring a high-quality shopping experience. Analyze customer feedback to identify areas for improvement and implement solutions. Develop and execute strategies to enhance customer loyalty and retention. Sales & Financial Management: Drive sales growth by analyzing market trends, setting targets, and implementing promotional strategies. Monitor financial performance, including budgeting, expense management, and profit optimization. Prepare reports on sales, inventory, and customer trends to inform business decisions. Merchandising & Marketing: Collaborate with the marketing team to plan and execute in-store promotions and events. Oversee visual merchandising standards, ensuring attractive product displays and signage. Monitor competitor activities and market trends to identify new opportunities. Qualifications: Bachelors degree in business administration, retail management, or a related field preferred. Proven experience in retail management, preferably in a hypermarket or large-format store. Strong leadership skills with a track record of team development and motivation. Excellent organizational and multitasking abilities. Proficient in retail management software and Microsoft Office Suite. Ability to work flexible hours, including weekends and holidays. Benefits: Competitive salary with performance-based incentives. Comprehensive health, dental, and vision insurance. Retirement savings plan with employer matching. Employee discounts and perks. Opportunities for career advancement and professional development. Application Process: To apply, please submit your resume and a cover letter to gokulnath.k@ril.com

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10.0 - 20.0 years

8 - 17 Lacs

Rajkot

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Oversee store operations, drive sales, ensure top-tier customer service, manage inventory, lead the sales team, maintain visual merchandising standards, implement marketing strategies, and ensure compliance with company policies and security norms. Required Candidate profile A confident, customer-focused leader with strong retail skills, capable of managing teams, boosting sales, handling store operations, resolving issues efficiently, and maintaining high service.

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3.0 - 6.0 years

3 - 8 Lacs

Chennai

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3-8 years of exp in retail sales, preferably in furniture or luxury retail. Good customer relationship Customer handling Required Candidate profile 3-8 years of exp in retail sales, preferably in furniture or luxury retail. Only Female Well sales experience in furniture sanitary Communication skills Contact : 7305057838.(WhatsApp) Perks and benefits Will be discussed in person

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1.0 - 3.0 years

2 - 3 Lacs

Noida

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(Freshers with good communication skills can also apply. ) Key Responsibilities: >> Manage daily store operations. >> Deliver exceptional customer service & retail experiences. >> Ensure smooth store functioning and maintenance. (Non-Sales role) Requirements: >> 1-3 years of experience in retail, sales, or similar fields. >> Excellent communication and pleasing personality. >> Passion for retail experiences and customer service. >> Proven track record in customer experience & KPIs. >> Graduation mandatory. Interested candidate can share their resume via: 7907074855 (WhatsApp only) / surjish.suresh@livspace.com

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