At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
Job Level - Associate
Year of Experience
–2 Yrs – 4 Yrs
Educational Qualifications: BE / B Tech / MCA/ M.Sc / M.E / M.Tech
Salesforce Core Developer - Associate
Key Responsibilities:
- Design, develop, test, and deploy scalable and high-performance Apex classes, triggers, and Visualforce pages where applicable.
- Develop Lightning Web Components (LWC) to enhance user experience and interface capabilities aligned with business requirements.
- Optimize Apex code with bulkification best practices and stay mindful of Salesforce governor limits to ensure efficient transaction processing.
- Implement comprehensive error handling and logging to ensure maintainability and fault tolerance.
- Implement and customize Service Cloud features, including Case Management, Entitlements, Service Console, Omnichannel Routing, Knowledge Base, and Milestones.
- Create and maintain robust test classes with high coverage and meaningful test scenarios according to Salesforce requirements.
- Work on complex Salesforce configurations like access and security configurations, workflows, flows, validation rules and approval processes.
- Design and implement both synchronous and asynchronous integrations with third-party systems using REST, SOAP APIs, Platform Events, Batch Apex, and Queueable Apex.
- Write efficient SOQL and SOSL queries and optimize them for performance.
- Collaborate closely with cross-functional teams using Agile methodologies (Scrum, Kanban) to deliver incremental features and enhancements.
- Utilize industry standard DevOps tools and processes such as JIRA, Azure DevOps (ADO), or Copado to manage source control, CI/CD pipelines, deployments, and change management.
- Peer review of deliverables from other developers in the team
- Participate in backlog grooming, sprint planning, demos, and retrospectives as an active team contributor.
- Estimate the stories as part of sprint planning.
- Continuously explore new Salesforce features, best practices, and technologies to improve system capabilities and team proficiency.
- Mentor junior developers and provide technical guidance to ensure adherence to coding standards and Salesforce architectural patterns.
Certifications
- Salesforce Platform Developer I and/or II certified (required or strongly preferred)
- Salesforce Administrator (required or strongly preferred)
- Sales cloud consultant (required or strongly preferred)
- Service Cloud consultant (required or strongly preferred),
- Java Script Developer (preferred)
Additional Good To Have Requirements
- Experience with one or more cloud offerings from Salesforce
- Financial Services Cloud
- Health Cloud
- Reveneue Cloud
- Non Profit Cloud
- Marketing Cloud
- Data Cloud
- Agentforce 360
- Public Sector Cloud
- Experience with Salesforce Shield or other security tools.
- Exposure to Einstein Analytics or Salesforce CRM Analytics.
- Knowledge of adaptors and integration with leading middleware platforms like Mulesoft, Boomi etc.
Salesforce Core Developer - Associate
Key Responsibilities:
- Design, develop, test, and deploy scalable and high-performance Apex classes, triggers, and Visualforce pages where applicable.
- Develop Lightning Web Components (LWC) to enhance user experience and interface capabilities aligned with business requirements.
- Optimize Apex code with bulkification best practices and stay mindful of Salesforce governor limits to ensure efficient transaction processing.
- Implement comprehensive error handling and logging to ensure maintainability and fault tolerance.
- Implement and customize Service Cloud features, including Case Management, Entitlements, Service Console, Omnichannel Routing, Knowledge Base, and Milestones.
- Create and maintain robust test classes with high coverage and meaningful test scenarios according to Salesforce requirements.
- Work on complex Salesforce configurations like access and security configurations, workflows, process builder, flows, validation rules, and approval processes.
- Design and implement both synchronous and asynchronous integrations with third-party systems using REST, SOAP APIs, Platform Events, Batch Apex, and Queueable Apex.
- Write efficient SOQL and SOSL queries and optimize them for performance.
- Collaborate closely with cross-functional teams using Agile methodologies (Scrum, Kanban) to deliver incremental features and enhancements.
- Utilize industry standard DevOps tools and processes such as JIRA, Azure DevOps (ADO), or Copado to manage source control, CI/CD pipelines, deployments, and change management.
- Participate in backlog grooming, sprint planning, demos, and retrospectives as an active team contributor.
Certifications
- Salesforce Platform Developer I and/or II certified (required or strongly preferred)
- Salesforce Administrator (required or strongly preferred)
- Sales cloud consultant (required or strongly preferred)
- Service Cloud consultant (required or strongly preferred),
- Java Script Developer (preferred)
Additional Good To Have Requirements
- Experience with one or more cloud offerings from Salesforce
- Financial Services Cloud
- Health Cloud
- Reveneue Cloud
- Non Profit Cloud
- Marketing Cloud
- Data Cloud
- Agentforce 360
- Public Sector Cloud
- Experience with Salesforce Shield or other security tools.
- Exposure to Einstein Analytics or Salesforce CRM Analytics.
- Knowledge of adaptors and integration with leading middleware platforms like Mulesoft, Boomi etc.
