25678 Servicenow Jobs - Page 47

We are seeking a seasoned ServiceNow CSDM Business Analyst with 8+ years of experience in ITSM/ITOM processes, data modeling, and CMDB governance. The ideal candidate will have deep knowledge of the Common Service Data Model (CSDM), ServiceNow platform, and best practices in configuration management. You will collaborate with cross-functional teams to define and implement data models and governance for enterprise-wide ServiceNow solutions. Key Responsibilities : - Act as the SME for ServiceNow CSDM and CMDB initiatives. - Collaborate with stakeholders to understand business needs and translate them into CSDM-aligned data structures. - Drive implementation of CSDM 4.0 or later across ServiceN...

Preference : Immediate joiner upto 1 Month NP. Key Responsibilities : - Oversee daily operation and maintenance of the Planisware Enterprise environment (setup, updates, patches). - Configure modules (project/resourcing/portfolio), data models, dashboards, workflows, formulas, KPIs, reports, and alerts. - Administer user access, roles and security; manage ServiceNow ticketing for incidents and change requests. - Provide user support, training, documentation, and hypercare post-rollout. - Perform data audits and system health reviews, ensuring data integrity and performance optimization. - Support integrations with ERP, PLM, JIRA, MS Project, or relevant systems. - Maintain system documentati...

Description 10-15 years’ experience in a similar role within the financial industry and complex international environment Familiarity with reporting software, ITSM tools like ServiceNow, and diagramming and project management software is strongly preferred ITIL and/or PMP certified would be a preferred Ability to think out of the box, solve problems, encourage innovation and manage change Actively promotes ideas, proposals, and influences strategy Excellent critical thinking and creative problem-solving skills Excellent analytical skills especially in the insurance industry Ability to work independently, under own initiative and within a team Qualifications Bachelor’s degree in computer scie...

About the job This position is created to take up car lease and other benefits admin / operational activities Principal Accountabilities Handle India Car Lease operational activities Vendor Management Support other benefits activities such as medical insurance and other insurance policy execution Important Working relationships All employees who wants to avail car lease benefit Wider People Team members Car lease vendors Other benefits vendors Required skills & behaviour Technical skills- Competent at MS Office suite (especially Outlook, Word & Excel) Prior experience in using Workday & Service Now is desirable Good communication skills (English mandatory) Required skills & behaviour Technic...

Location - Gurugram (On-site) The organization is seeking a Senior Developer for the Workplace Engineering team with a specialization in Microsoft 365. The position involves designing, developing, and maintaining enterprise solutions across SharePoint Online, Microsoft Teams, Power Platform, and related services. Proficiency in SharePoint and the M365 ecosystem is required, as well as experience supporting Copilot for M365 integration. Key Responsibilities Develop, maintain, and support custom solutions on SharePoint Online, SPFx, Power Platform (Power Apps, Power Automate, Power BI), and Microsoft Teams. Implement AI-powered features and Copilot integrations in SharePoint and M365 environme...

What you will do In this vital role you will drive innovation in a highly integrated Financial Planning landscape. You will be an integral member of a truly dynamic and exciting team that will own and support Amgens Corporate Planning and Consolidation system. Are you a skilled technologist or, have a background in Finance or Accounting with a curiosity for Tech Then this is the right job for you! Come join our team and be a part of something new that we can be proud of! Support and enhance Hyperion applications, including build and validation of master data, business rules and calculations, forms, security, performance optimization etc. Work directly with architect and product owner to unde...

What you will do Amgen is seeking a Sr Associate IS Business Systems Analyst to support and help lead the Change and Release Management processes within the ServiceNow platform. This junior-level process owner role is responsible for the documentation, enhancement, and day-to-day operational support of the change and release lifecycle, ensuring compliance with standard processes while seeking opportunities to streamline and automate. The ideal candidate will assist in managing the change and release process flow, help develop supporting workflows and approvals, track process metrics, and collaborate with stakeholders to drive efficiency and continuous improvement. This position offers an exc...

What you will do In this vital role you will lead the design, implementation, and management of our enterprise messaging infrastructure. The ideal candidate will have deep expertise in messaging systems and Microsoft 365 collaboration tools, a proactive approach to solving complex technical challenges, and the ability to deliver scalable, secure communication solutions that support business objectives. Roles & Responsibilities: Lead the architecture, deployment, and maintenance of messaging and collaboration platforms across the organization. Ensure the stability, reliability, and scalability of messaging infrastructure and associated services. Administer and optimize enterprise messaging pl...

What you will do In this vital role you will serve as the Product and Process Owner for Self-Service Automation solutions, including the Global Service Desk Virtual Agent (Chatbot). This senior-level individual contributor will be responsible for the design, delivery, and optimization of thoughtful self-service solutions that improve the user experience, reduce manual support, and streamline service delivery. This role works closely with Global Service Desk leadership, regional support teams, and the ServiceNow platform team to identify automation opportunities, build scalable conversational workflows, and continuously enhance the self-service capabilities of Amgens virtual agent. The indivi...

Job Description Roles and responsibilities: Monitor, detect, analyze, and respond to security incidents within the organization�s IT environment. Protect the organization�s digital assets by identifying threats and vulnerabilities and supporting incident response efforts. Hands on experience in consistent and continuous monitoring of global incidents and events. Experienced with physical security risk, crisis management Security Operations and intelligence reporting. Experience working with tools such as Travel Tracker ServiceNow Tableau Mass Notification tools is preferred. Skillsets Must have experience in Security operations for Travel risk Management. Must have experience in physical sec...

Key Responsibilities: Apply your knowledge of IT security, security operations, and incident response with a focus in Google Cloud Platform (GCP) specific knowledge to manage and oversee a shift of 24x7 cyber security operations and incident responders. Document processes and procedures comprehensively in the form of playbooks and reference guides. Handle and coordinate tasks such as incident management, threat hunting, forensic analysis, and remediation efforts to mitigate threats. Conduct regular assessments to identify vulnerabilities and insecure configurations, and review security change requests to ensure robust protective measures. Define and configure security monitoring tools, inclu...

Key Responsibilities: Apply your knowledge of IT security, security operations, and incident response with a focus in Google Cloud Platform (GCP) specific knowledge to manage and oversee a shift of 24x7 cyber security operations and incident responders. Document processes and procedures comprehensively in the form of playbooks and reference guides. Handle and coordinate tasks such as incident management, threat hunting, forensic analysis, and remediation efforts to mitigate threats. Conduct regular assessments to identify vulnerabilities and insecure configurations, and review security change requests to ensure robust protective measures. Define and configure security monitoring tools, inclu...

We are seeking a seasoned ServiceNow CSDM Business Analyst with 8+ years of experience in ITSM/ITOM processes, data modeling, and CMDB governance. The ideal candidate will have deep knowledge of the Common Service Data Model (CSDM), ServiceNow platform, and best practices in configuration management. You will collaborate with cross-functional teams to define and implement data models and governance for enterprise-wide ServiceNow solutions. Key Responsibilities : - Act as the SME for ServiceNow CSDM and CMDB initiatives. - Collaborate with stakeholders to understand business needs and translate them into CSDM-aligned data structures. - Drive implementation of CSDM 4.0 or later across ServiceN...

We are seeking a seasoned ServiceNow CSDM Business Analyst with 8+ years of experience in ITSM/ITOM processes, data modeling, and CMDB governance. The ideal candidate will have deep knowledge of the Common Service Data Model (CSDM), ServiceNow platform, and best practices in configuration management. You will collaborate with cross-functional teams to define and implement data models and governance for enterprise-wide ServiceNow solutions. Key Responsibilities : - Act as the SME for ServiceNow CSDM and CMDB initiatives. - Collaborate with stakeholders to understand business needs and translate them into CSDM-aligned data structures. - Drive implementation of CSDM 4.0 or later across ServiceN...

We are seeking a seasoned ServiceNow CSDM Business Analyst with 8+ years of experience in ITSM/ITOM processes, data modeling, and CMDB governance. The ideal candidate will have deep knowledge of the Common Service Data Model (CSDM), ServiceNow platform, and best practices in configuration management. You will collaborate with cross-functional teams to define and implement data models and governance for enterprise-wide ServiceNow solutions. Key Responsibilities : - Act as the SME for ServiceNow CSDM and CMDB initiatives. - Collaborate with stakeholders to understand business needs and translate them into CSDM-aligned data structures. - Drive implementation of CSDM 4.0 or later across ServiceN...

Summary of the Role Setup and Lead the “business process management” (BPM) center of excellence (CoE) at GCC, Pune. The role is responsible to define and own the vision for BPM for the organization and drive the implementation of all related components. The role also be the custodian of process governance at executive leadership level all the way through execution level of process hierarchy and champion BPM best practices with an objective of driving process maturity in the organization. Work with senior business leaders for critical improvements in the business processes that deliver impact. Collaborate with the business stakeholders to define, control, and manage the business processes acc...

We are currently seeking a Project Program Management Advisor - Service Improvement Manager to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Role Responsibilities This role is for a Service Improvement Manager (project program management) in an individual contributor capacity to support the Technical Service Desk (L1 or L1.5 Service Desk) service area in a focused/dedicated or leveraged capacity. This role interfaces with multiple stakeholders like SD delivery, Account Management, Cross functional teams or Practice towers and Client. Key Responsibilities, Knowledge, Skills & Qualifications -Strong knowledge and experience of Service Desk function with thorough understanding of s...

1. ITSM Platforms & Tools: Proficient in ITSM platforms such as ServiceNow, with strong skills in reporting and data analysis. Solid understanding of IT infrastructure components (networks, servers, cloud) to support effective service operations. 2. Project, Process, & Framework Management: Practical experience with ITIL processes and collaboration tools, like Jira, Confluence, and Microsoft 365 to support efficient workflows, process improvements, and automations. * Minimum two (2) years in a lead role working with process or service teams. * Bachelor's Degree in CIS, Business Administration, or related field and Minimum six (6) years IT experience, including Minimum two (2) years * impleme...

Techila Global Services is looking for a highly skilled ServiceNow Developer with expertise across Security Operations (SecOps), IT Service Management (ITSM), and Integrated Risk Management (IRM) modules. The role involves designing, developing, and integrating ServiceNow solutions to optimize enterprise service delivery and strengthen the security posture. Key Responsibilities Design, configure, and customize ServiceNow applications and workflows. Develop integrations using REST, SOAP, JDBC, or MID Server. Implement and enhance modules for SecOps (SIR/VR), ITSM, and IRM/GRC. Automate workflows and improve service and security operations. Create custom dashboards, reports, and portals for be...

In this vital role you will collaborate with ML engineers, developers, and lab IT staff to ensure these systems are secure, scalable, and reliable, while also preparing them for future integration with Managed Cloud Platforms (MCP). This position combines platform reliability, automation, and hands-on support for critical research tools. Roles & Responsibilities: Take ownership of complex software projects from conception to deployment Manage software delivery scope, risk, and timeline Quickly translate concepts into working code by strong rapid prototyping skills Provide technical guidance and mentorship to junior developers Contribute to both front-end and back-end development using cloud ...

What you will do We are seeking a Business Systems Maintenance Lead to join our digital and sourcing technology team as an Information Systems Manager . This individual will be responsible for managing and coordinating the organizations information systems operations, overseeing deployments, and ensuring continuous improvement of digital tools. The role will require strong technical expertise, project management capabilities, and a passion for driving operational efficiency. This leader will play a critical role in supporting ERP and niche source-to-contract (S2C) systems, maintaining stability and performance, and enabling innovation through special projects such as GenAI implementations. R...

What you will do In this vital leadership role, you will manage and drive the qualification, validation, and compliance activities for Amgens SAP ERP systems and platforms. You will ensure that enterprise-wide ERP solutions meet regulatory requirements, industry standards, and Amgens IT-QMS policies, while building strong validation capabilities and fostering a culture of continuous compliance. Roles & Responsibilities: Lead and manage a team of validation and compliance professionals responsible for SAP ERP systems (ECC, S/4HANA, BTP, GRC, Boundary systems and related platforms). Define, oversee, and continuously improve validation and compliance strategies, aligning with CSA (Computer Soft...

We are seeking a seasoned ServiceNow CSDM Business Analyst with 8+ years of experience in ITSM/ITOM processes, data modeling, and CMDB governance. The ideal candidate will have deep knowledge of the Common Service Data Model (CSDM), ServiceNow platform, and best practices in configuration management. You will collaborate with cross-functional teams to define and implement data models and governance for enterprise-wide ServiceNow solutions. Key Responsibilities : - Act as the SME for ServiceNow CSDM and CMDB initiatives. - Collaborate with stakeholders to understand business needs and translate them into CSDM-aligned data structures. - Drive implementation of CSDM 4.0 or later across ServiceN...

The Senior Associate HR Knowledge Management is responsible for managing and enhancing the HR knowledge ecosystem to support efficient, accurate, and user-friendly access to HR information. This role combines strategic content management, platform stewardship, and cross-functional collaboration to ensure HR knowledge is current, compliant, and aligned with business objectives. The ideal candidate has a keen eye for detail, a passion for digital knowledge tools, and a proactive mindset in supporting a culture of self-service and continuous improvement. Key responsibilities Knowledge Content Strategy & Governance Develop and maintain high-quality HR knowledge content across our internal knowle...

What you will do In this vital role you will lead technology change management, drive continuous service improvements, and manage vendor performance & quality to support Amgens End User Computing (EUC) services. You will need to establish and maintain a positive business relationship with all the relevant stakeholders, Vendors & Technical Teams to enable smooth execution of the changes impacting the End User Services The role will be based out of Amgen India Technology center at Hyderabad and would be the single point of contact responsible in coordinating with multiple stakeholders and vendors in effective planning, overseeing, communicating and documenting all the changes and releases impa...