12904 Servicenow Jobs - Page 46

Job ID 2025-13611 Date posted 03/03/2025 Location Bengaluru, India Category IT Job Description Are you looking for an exciting new chance to build on your experience working on business-led change initiatives? Arm is changing the future of computing across multiple sectors from mobile clients and automotive through to Hyperscalers and embedded devices. And we're doing this together with our broad ecosystem of partners and for the benefit of everyone! You will be part of Arm’s Enterprise IT Business Applications Architecture practice and work across the portfolio of projects to provide architectural guidance and solutions to business challenges that are aligned to strategy and EIT roadmaps. You will also be responsible for technical leadership and direction to development and delivery teams, ensuring delivery of your designs is adequately stewarded and collaborating across teams to find opportunities for new technologies. Responsibilities Interpret Business Needs Collaborate with senior leaders to identify future technology innovations and evolutions that have potential to address business ambitions Develop solutions designs (HLD) and roadmaps aligned to the Domain target Maintain mapping between Capabilities, Applications and Data Assess and Apply Technology Be creative in the use of existing technologies Work with members of the technical communities to develop and establish reference patterns for Platforms and Solutions Look ahead for opportunities with new technologies and applications Technical leadership Supports change initiatives and technical communities, guiding and helping teams and partners to align with the overall enterprise architecture Responsible for sign-off on High-Level designs and ensuring alignment to target and roadmaps Present Designs at governance forums Required Skills And Experience At least 4 years of experience in a Solution Architect role. Strong experience with Salesforce, SAP, and integration platforms (e.g., Mulesoft, event-driven architectures, MS Power Platform, Automation Anywhere). Good knowledge of LoB applications (e.g., ServiceNow, HCM, CMS, CLM) in commercial and operational domains. Expertise in cloud services (multi-provider, AI, cloud-native development). Experience with DevSecOps, SRE, and cybersecurity practices. Ability to balance long-term vision with short-term needs and define multiple solution options. Familiarity with Business Analysis, Programme Management, and application development methodologies. Ability to quickly learn new technologies “Nice To Have” Skills And Experience Formal qualifications in development languages or application platforms TOGAF and Archimate certifications Experience of the semi-conductor industry or other Engineering based organisations In Return This is a new team, and there is plenty of opportunity to shape its future, and your own growth and progression. Accommodations at Arm At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email Hybrid Working at Arm Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. Equal Opportunities at Arm Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job ID 2025-14014 Date posted 28/05/2025 Location Bengaluru, India Category IT This role is accountable for our hybrid Identity platform, ensuring it is secure but flexible to ensure our colleagues have the appropriate access to deliver value for Arm Responsibilities Delivery of technical changes and daily tasks to support the ongoing provision of the Arm Identity platforms Running of custom scripts for changes and reporting in support of the identity platforms Support of identity and access issues across Microsoft Identity Manager, Entra ID, Active Directory and LDAP directories Complete daily health checks and associated remediation to support the running of the Identity Service Ability to interpret access logs and technical configurations in support of root cause analysis of access issues Provide operational support to Arm's O365 environment. Proactive ServiceNow ticket management as per the Arm Ticket Management Standards. Required Skills And Experience Experience of operating Microsoft Identity Manager and similar tools. Experience of working with Entra ID. Understanding of modern authentication methods. Understanding of group management (Security, mail Enabled and Dynamic/Criteria based). Scripting (PowerShell and bash/Shell) knowledge is an advantage. Ability to identify and resolve Basic Authentication issues! “Nice To Have” Skills And Experience Good Office365/M365 and exchange. Understanding of Oracle directories services! At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Arm is an equal opportunity employer, committed to providing an environment of mutual respect, where equal opportunities are available to all applicants and colleagues. Arm prohibits discrimination or harassment of any kind based on race/ethnicity, religion, national origin, age, sex, sexual orientation, gender, gender identity and expression, disability, neuro-diversity, pregnancy, medical condition, marital status, citizenship status, military/veteran status, as well as those characteristics protected by applicable laws, regulations and ordinances. Arm’s hybrid approach to working is centred around flexibility, where we split our time between the office and other locations to get our work done. Within that framework, we empower groups and teams to determine their own particular hybrid working pattern, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. Accommodations at Arm At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email Hybrid Working at Arm Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. Equal Opportunities at Arm Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Summary We are seeking a highly skilled Management Information Systems Manager to oversee and enhance our organization's information systems and technology infrastructure. The ideal candidate will possess strong leadership abilities and a comprehensive understanding of network infrastructure, server management, and database administration. This role is pivotal in ensuring the integrity, security, and efficiency of our IT systems while supporting organizational goals through effective technology solutions. Duties Lead the development and implementation of information systems strategies that align with organizational objectives, Expert in Google sheets. Manage and optimize network infrastructure, ensuring reliable connectivity and performance across all departments. Oversee server management, including installation, configuration, maintenance, and troubleshooting to ensure system availability. Implement and manage firewall configurations to protect sensitive data and maintain cybersecurity protocols. Supervise database administration tasks, ensuring data integrity, security, and accessibility for authorized users. Utilize ServiceNow for IT service management processes to streamline operations and improve service delivery. Conduct regular analysis of system performance using tools such as SolarWinds to identify areas for improvement. Foster a collaborative team environment by providing leadership, mentorship, and training to IT staff. Stay updated on industry trends and emerging technologies to recommend enhancements that support business growth. Qualifications Proven experience in managing information systems or IT infrastructure in a leadership capacity. Strong knowledge of network infrastructure principles and practices. Proficiency in server management and maintenance tasks. Experience with firewall configuration and cybersecurity best practices. Familiarity with database management systems and data analysis techniques. Knowledge of ServiceNow or similar IT service management tools is preferred. Proficient in Linux operating systems; experience with other operating systems is a plus. Excellent organizational skills with the ability to analyze complex problems effectively. Strong leadership qualities with the ability to motivate teams towards achieving common goals. If you are passionate about leveraging technology to drive organizational success and possess the required skills, we encourage you to apply for this exciting opportunity. Job Type: Full-time Pay: ₹5,000.00 - ₹6,000.00 per month Schedule: Day shift

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Job Summary: We are seeking a highly experienced Senior Solution Architect to lead the design and delivery of end-to-end enterprise solutions across applications, infrastructure, and digital transformation initiatives. This role requires a strategic thinker with a deep technical background and the ability to align technology with business goals. Ideal candidates will bring cross-industry experience, with strong domain knowledge in FinTech, High Tech, Retail , or Life Sciences being a significant plus. Key Responsibilities: Lead the architectural design of enterprise-scale solutions across applications, cloud infrastructure, data, and security domains. Collaborate with business stakeholders, product owners, and technical teams to define solution architecture that meets strategic goals and requirements. Translate business and technical requirements into scalable, secure, and sustainable architectures. Design and modernize enterprise application landscapes, including ERP, CRM, and custom-built platforms. Define strategies for application rationalization, modernization, and migration to cloud or SaaS platforms. Drive digital transformation initiatives, including cloud migration, legacy modernization, and DevOps enablement. Evaluate and select technology stacks, integration patterns, and third-party solutions. Provide architectural governance, ensuring alignment with enterprise standards and best practices. Lead architecture reviews, POCs, and solution workshops with technical and non-technical stakeholders. Engage directly with customers to understand business challenges, present solutions, and provide strategic guidance. Apply consulting mindset to identify opportunities for innovation, value creation, and long-term technology planning. Stay abreast of emerging technologies, industry trends, and regulatory requirements. Contribute to RFPs, proposals, and client engagements as a thought leader in digital transformation and architecture. Required Qualifications: 10+ years of experience in solution architecture across enterprise applications, cloud infrastructure (AWS, Azure, or GCP), and digital platforms. Proven experience leading large-scale architecture engagements, ideally across multiple industries. Extensive experience with enterprise application platforms such as SAP, Oracle, Salesforce, Microsoft Dynamics, or ServiceNow. Strong background in designing and modernizing monolithic applications into microservices or cloud-native architectures. Hands-on experience with middleware, enterprise integration patterns (EIP), and platforms like MuleSoft, Dell Boomi, or Apache Camel. Expertise in application lifecycle management, including CI/CD, DevOps tooling, and automated testing frameworks. Solid understanding of data management strategies within applications (e.g., transactional data, master data, metadata). Deep understanding of enterprise integration, microservices, APIs, containers, and modern cloud-native architectures. Strong grasp of application modernization, data architecture, security, and performance optimization. Demonstrated leadership in digital transformation projects (e.g., cloud adoption, DevOps, agile delivery). Strong communication and stakeholder engagement skills, with the ability to convey complex ideas to both technical and business audiences. Preferred Experience: Experience working within FinTech , High Tech , Retail , or Life Sciences domains. Exposure to regulatory environments such as PCI DSS, HIPAA, or SOX. Familiarity with enterprise architecture frameworks (e.g., TOGAF, Zachman). Certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Cloud Professional Architect are a plus. Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

About this role: Wells Fargo is seeking a... In this role, you will: Work as a full stack software developer for a large complex enterprise scale application Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments Lead moderately complex initiatives and deliverables within technical domain environments You would lead design and development of applications. Fix issues and implement new functionality/changes. Working on latest technologies to build next generation onboarding systems Contribute to large scale planning of strategies Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals Lead projects and act as an escalation point, provide guidance and direction to less experienced staff Required Qualifications: 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 4+ years of Software Engineering experience including hands-on experience with application development using Java and distributed technologies both on-premises and cloud. Strong in Java/JEE, Spring framework, JavaScript, RESTful web services, Python Sound knowledge of UI frameworks Strong understanding of microservices and associated design patterns Experience with latest unit testing tools including Junit Experience with best-in-class version control tools like GitHub Experience with build tools like Maven or Gradle Working knowledge of both SQL and NoSQL databases Knowledge on messaging systems like MQ, Solace, Kafka Knowledge on OpenShift or any Kubernetes containerization platform Experience in identifying and remediating security vulnerabilities Should be well versed with test driven development and be knowledgeable on associated tools and practices Experience with working with globally distributed teams in working in Agile scrums Strong verbal and written communication skills Job Expectations: Well versed in DevOps concepts Aware of cloud native application development best practices and design patterns Aware of ServiceNow Posting End Date: 8 Aug 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

No. of Positions: 2 Relevant Experience: 10+ years Job Location: Hyderabad Job Type: Full Time Work Timing: General Shift Company overview: About Estuate At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer’s needs. Our ‘Extreme Service’ culture helps us deliver extraordinary results. Our key to success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you’d like to be, we look forward to hearing more from you. Currently, we are looking for Senior Leadership Roles – IAM, UAM & IT Governance to join our team. Job Description Lead UAM and IAM initiatives to ensure secure and compliant access to systems and data Manage user provisioning, deprovisioning, and role-based access changes Coordinate with HR and department leads for onboarding, offboarding, and access modifications Conduct regular access reviews and support SOX and other regulatory audits Implement and maintain IAM tools and workflows including Active Directory, Azure AD, Okta, and Exchange Automate identity processes to reduce manual effort and improve efficiency Monitor unauthorized access attempts and escalate incidents as needed Respond to access-related support tickets and troubleshoot login or account issues Maintain clear, up-to-date SOPs and documentation for access processes Own UAM service delivery, stakeholder engagement, process improvements, and compliance oversight Manage SoD reviews, access certifications, audit support, and policy enforcement Skills & Requirements 10+ years of experience in IT support, identity and access management, or security operations Hands-on experience with Active Directory, AD Manager Plus, Azure AD, Okta, Exchange, and Microsoft Licensing Familiarity with ITIL processes and tools like ServiceNow or similar ticketing systems Strong understanding of access control principles and user lifecycle management Excellent attention to detail, documentation, communication, and troubleshooting skills Associate or Bachelor’s degree in Information Technology, Cybersecurity, or a related field Open Positions & Key Responsibilities UAM Service Manager : Owns UAM delivery, stakeholder mgmt., process improvements, compliance oversight IAM Governance & Compliance Analyst: Ensures adherence to policies, supports audits, manages SoD reviews & access certifications Our commitment to Equal Opportunity Employment (EOE) Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Share This Job

Associate Manager, Solution Engineering- Hyderabad, Telangana Are you ready to join a team in a global company where your primary focus is to deliver services and products to our customers, and provide thought leadership on creating solutions? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as an Associate Manager, Solution Engineering. Western Union powers your pursuit The role of Associate Manager - Technology Operations will own end-to-end governance for solution and services delivery of Middleware Operations and Engineering for applications portfolio: On-premises and on the Cloud. The role is expected to contribute to formulating, developing and executing Middleware Technology Strategy, Planning & Governance. Work closely with the Application Engineering, Operations / Production Support, and Product teams, own the solution from a technical perspective, engage with internal customers in successful completion of assigned projects on time. You should possess hands on experience in working on various Middleware tools / technologies on AWS and On-premises infrastructure. Experience in design through deployment of middleware solutions and production support with performance monitoring, tuning and root cause analysis is critical. Role Responsibilities To maintain and manage different Middleware Technologies such as Tibco BW BE EMS AS/Jetty/JBOSS/Tomcat Apache/IIS/WebSphere/IHS/WebLogic/IBM ACE MQ DP on On-prem or AWS Cloud infrastructure. Design and implement DR solutions. Collaborate with architecture, engineering, support, teams in designing, and deploying various application solutions. Ability to handle multiple projects and deadlines in a fast-paced environment independently. Advanced troubleshooting skills: Application performance tuning, issue resolutions. Good communication and Interpersonal skills, with the ability to collaborate effectively with cross functional teams. Good delivery exposure starting from configuration, development and deployment Experience with Agile/Scrum Technologies. Proven ability to manage multiple projects simultaneously and prioritize tasks effectively. Design and execute upgrades and migrations including OnPrem and in Cloud. Define and manage best practices around Application security and help to ensure security and compliance across all application systems. Providing on-call support for production systems. Continuous improvement and automation as much as possible. Communicate clearly and regularly with project teams and management. Mentor team and build cloud knowledge within the team and drive for team success. Role Requirements Minimum of 7+ years in experience in working on different middleware technologies (Tibco BW BE EMS AS/Jetty/JBOSS/Tomcat Apache/IIS/WebSphere/IHS/WebLogic/IBM ACE MQ DP) Developing knowledge in Hawk rules, Grafana Prometheus. Familiar with IT Service Management tools like ServiceNow Experience with Splunk AppD, Zenoss, AWS CloudWatch, CICD tools. Strong Windows, AIX/Unix/Linus administration skills. Expert level JVM dump reading, end to end trouble shooting skills. Experience in using cloud native technologies to build applications. Strong understanding of Serverless Computing. DevOps exposure and knowledge of one or more tools such as Chef, Puppet, Jenkins, Ansible, Python. Working experience on different flavors of OS (Unix/Linux/Solaris/Windows) Must Have: L3 MW – TIBCO Install, patch, monitor, diagnose, performance tune Tibco software Provide 24x7 third-level support. Provide SME advice on architecture, design, and implementation of new projects and deliverables to applications. Follow best practice implementation process – checklist, pre/post implementation validation and checkout, exercised backout procedures for platform stability and high success rate. Analyze and performance tune the Middleware platforms Tibco, Kafka. Develop and manage Hawk rules, Confluent monitoring, Grafana Prometheus. Devise automation and autonomics trigger and scripts for best performance, self-tuning, and outage avoidance. Work with the vendor in root cause analysis, managing tickets, collecting doc, devising workarounds, taking corrective or preventative actions, and implementing vendor fixes. Abide by all requirements from Security, Compliance, and Audit. Keep all platforms at supported software levels and apply CIS security patching. Experience with Jenkins, GIT, AWS, Zenoss, Splunk, AppD, Dynatrace. Tibco Suite Administration (BW5, BW6, Active Spaces, EMS, BE). Developing Hawk rules, Grafana Prometheus, Confluent Monitoring. Good Knowledge on ServiceNow, or other ticketing management tools, Jira. Strong Windows, AIX/Unix/Linux administration skills and AWS tools. Diagnostic and root cause determination skills. Knowledge of JVM, Thread, Core dump reading. Cloud Technologies (Azure/AWS) – desired Migration experience Tibco BE, BW, EMS, Active Spaces, Kafka latest versions. Experience with JAVA, Shell/Python Scripting, RDBMS, SQL. Experience with web services, certificates, SOAP, API management Ability to multitask and prioritize responsibilities daily, often under pressure. Excellent written and oral communication skills. Good knowledge on Windows, AIX/Unix/Linux, AWS Proficiency in JAVA, Shell/Python Scripting, RDBMS, SQL Good to Have: L2 MW – Tomcat/WebSphere/Jboss/MS IIS Experience in administering tomcat, WebSphere, Jboss on Linux and MS IIS on windows. SSL Certification and its management. Experience in Application performance tuning. Experience in applying patches on middleware application servers. Experience in DevOps tools like Spinnaker, Ansible, Cloud bees. Housekeeping and Incident Resolution. Proficiency in scripting languages like Bash or Groovy for automation tasks. Familiarity with various operating systems like Linux, Windows Server and Unix. Good understanding of networking concepts and protocols (TCP/IP, DNS, HTTP/HTTPS) to configure network settings and troubleshoot connectivity issues and optimize middleware communication. Understanding backup and recovery strategies for middleware environments, including regular backups of configuration data, application artifacts, and system files to ensure data integrity and DR readiness. Application security. App and Web tier management. App Server Products - Tomcat, WebSphere, Jboss, MS IIS Web Server Products – Apache http, MS IIS ITIL certified – Added advantage. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-RP #LI-Hybrid Estimated Job Posting End Date: 08-05-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Associate – Software Advisory Services (SAS) – India Are you looking for an opportunity to grow your IT Asset Management (ITAM) career in a fast-paced, global consulting environment? Overview: Connor Consulting International provides highly specialized accounting and advisory solutions to ensure contract, license, and royalty compliance. Since our founding in 2009, we have experienced remarkable growth—doubling in size year after year—and now proudly serve a wide range of Fortune 500 companies across multiple industries worldwide. Connor’s dedication to excellence in contract compliance services has made us a trusted partner of the world’s largest software vendors. Our professionals are recognized for their deep industry expertise and commitment to delivering exceptional client outcomes. As our ITAM consulting practice continues to expand, we are seeking an Associate – Hardware Asset Management (HAM) Operations to support day-to-day operations using ServiceNow HAM Pro . This role is ideal for a detail-oriented individual with experience in asset lifecycle management and a passion for operational excellence within large enterprise environments. Main Responsibilities: Perform daily operational tasks in ServiceNow HAM Pro, including asset intake, tagging, assignment, return, retirement, and disposal Maintain accurate asset records, including location, ownership, and lifecycle status Ensure proper linkage and data alignment between Asset Tables and the CMDB Reconcile discovered hardware assets with procurement data to ensure system integrity Monitor HAM dashboards and reports for exceptions such as duplicate records or missing serial numbers Validate data from discovery tools (e.g., SCCM, ServiceNow Discovery) Support collaboration with IT operations, procurement, and warehouse teams Document operational issues and suggest process improvements Assist with physical asset audits and support L1/L2 asset-related queries Support fulfillment of tickets (incident and request) related to hardware lifecycle activities Requirements Experience, Skills, and Characteristics: 2–4 years of experience in IT Asset Management, IT operations, or a related function Hands-on experience with ServiceNow HAM Pro or ServiceNow Asset Management module Understanding of IT asset lifecycle processes and CMDB structures Familiarity with discovery tools such as SCCM, JAMF, or ServiceNow Discovery Strong attention to detail and accountability for data accuracy Ability to manage queue-based tasks and meet service level agreements (SLAs) Self-driven and able to work independently or collaboratively in a team setting Excellent verbal and written communication skills Bachelor’s degree in a relevant field such as Information Systems, Engineering, or Business Preferred Qualifications: Experience working in a consulting or managed services environment Exposure to ServiceNow ITSM and CMDB modules ITIL Foundation certification preferred ServiceNow Fundamentals or HAM-specific certifications a plus Benefits – Why Connor? We approach every relationship with purpose, attention, and a little fun! You can expect a flexible working environment, paid mental health days, a generous vacation package, and competitive compensation. You’ll be part of a highly driven, collaborative global team that values trust, accountability, and continuous learning. We cultivate a culture that celebrates diversity, individuality, and innovation. Connor Consulting is an equal opportunity employer and values diversity, equality, and inclusion. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you’re passionate about ITAM and ready to help global clients drive operational excellence through data-driven asset management, this is the role for you. Join us and be part of our Global Team. Apply now!

Operational Process Lead Would you like to be part of a team that delivers high-quality software to our customers? Are you a champion with a ‘can do’ attitude who inspires others? About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle all while reducing risk. Insurance Risk Solutions About Our Team Our team at LNRS thrives in an innovative environment, with a real passion for our products and teamwork. We work agilely and collaborate effectively. LNRS is part of RELX, a global provider of data, information, and solutions for professional customers. RELX has been ranked by Forbes as #53 in their Top-2000 Global Employers. About the Role As a Senior Operational Process Analyst, you will use advanced problem-solving skills and multiple operating environments to support research design and assignments within change or configuration management processes. You will be responsible for creating, distributing, generating, and maintaining analysis reports that assist with continual service improvement and coordinating adherence to global change and configuration policy. Responsibilities 24*7 rotational Shift/Holiday working: Creating report/dashboard on ServiceNow : Candidates have used ServiceNow for incident and problem management : Batch support / EOD, SOD Support : DR / SR / HA activity : Communication: Unix / Linux: Linux scripting : SQL Grafana Knowledge / Monitoring Tool : ServiceNow (Dashboard / Incident / Problem) : Incident / Problem Management: ServiceNow Prior batch operations and automation experience Key Responsibility : Lead all technical projects. Serve as first point of escalation and subject matter expert on operational process matters; escalate to management as required. Assist with management of group and contractor. Drive adherence to the management of the global change and configuration management process. Drive process improvement activities. Responsible for testing of service management tool and write all process use cases. Review all production changes for compliance to the global change and configuration policies. Help develop modification and enhancements to the global change and configuration policies. Provide training on change management and tool utilization. Help manage the Change Advisory Board (CAB). Identify tool improvements for streamlining processes. Requirements Solid team leadership skills. Strong knowledge of batch processing. Excellent written communications skills. Strong change management skills. Understanding of change request processes. Knowledge of analytical support for system interfaces. Ability to escalate issues to senior management using good judgment. Qualification : Bachelor’s degree in technology or equivalent work experience CFC certification preferred We welcome candidates with diverse backgrounds. If you have the skills mentioned above, we encourage you to apply, even if you do not meet all criteria. Learn more about the LexisNexis Risk team and how we work here We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights .

Operational Process Lead Would you like to be part of a team that delivers high-quality software to our customers? Are you a champion with a ‘can do’ attitude who inspires others? About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle all while reducing risk. Insurance Risk Solutions About Our Team Our team at LNRS thrives in an innovative environment, with a real passion for our products and teamwork. We work agilely and collaborate effectively. LNRS is part of RELX, a global provider of data, information, and solutions for professional customers. RELX has been ranked by Forbes as #53 in their Top-2000 Global Employers. About the Role As a Senior Operational Process Analyst, you will use advanced problem-solving skills and multiple operating environments to support research design and assignments within change or configuration management processes. You will be responsible for creating, distributing, generating, and maintaining analysis reports that assist with continual service improvement and coordinating adherence to global change and configuration policy. Responsibilities 24*7 rotational Shift/Holiday working: Creating report/dashboard on ServiceNow : Candidates have used ServiceNow for incident and problem management : Batch support / EOD, SOD Support : DR / SR / HA activity : Communication: Unix / Linux: Linux scripting : SQL Grafana Knowledge / Monitoring Tool : ServiceNow (Dashboard / Incident / Problem) : Incident / Problem Management: ServiceNow Prior batch operations and automation experience Key Responsibility : Lead all technical projects. Serve as first point of escalation and subject matter expert on operational process matters; escalate to management as required. Assist with management of group and contractor. Drive adherence to the management of the global change and configuration management process. Drive process improvement activities. Responsible for testing of service management tool and write all process use cases. Review all production changes for compliance to the global change and configuration policies. Help develop modification and enhancements to the global change and configuration policies. Provide training on change management and tool utilization. Help manage the Change Advisory Board (CAB). Identify tool improvements for streamlining processes. Requirements Solid team leadership skills. Strong knowledge of batch processing. Excellent written communications skills. Strong change management skills. Understanding of change request processes. Knowledge of analytical support for system interfaces. Ability to escalate issues to senior management using good judgment. Qualification : Bachelor’s degree in technology or equivalent work experience CFC certification preferred We welcome candidates with diverse backgrounds. If you have the skills mentioned above, we encourage you to apply, even if you do not meet all criteria. Learn more about the LexisNexis Risk team and how we work here We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights .

Want to join our Trimble Cloud Core Platform Support's DevOps Level 3 organization to support Trimble’s mission to transform the way the world works? What You Will Do Respond to customer inquiries via email, casework, and chats. Identify, troubleshoot, document, follow up and resolve internal customer inquiries in a timely manner. Advanced troubleshooting of supported services. Coordination with the Trimble Cloud Core Platform L1-L4 colleagues from around the world in a customer support 24/7 follow-the-sun model. Incident response management and escalation to Service teams (SRE & Software Engineering) when needed for reaching resolution. All while providing timely and accurate information to the affected parties. Ensure individual and team SLA’s/KPI’s are maintained and on track. Collaborate in documenting our organization’s processes mapped on our Application portfolio. Participate in cross-functional Project/Program execution related to long & short-term initiatives associated with the Cloud Core Platform’s Change Management focus on Supportability attributes Exemplifies strong teamwork & collaboration, fostering a positive team & inclusive culture. Skills & Experience you should bring: Applicant should be fully fluent in written & spoken English 3-5 yrs experience in an information technology support environment or other customer-facing information technology role. Operating in Linux/Windows Server, IT customer support software (e.g. Jira Service Management Cloud, ServiceNow, Zendesk, Freshservice), a collaboration platform (e.g. G-Suite, Office 365). Demonstrated customer-focused, troubleshooting, analytical abilities, and creative problem-solving. Ability to attend meetings outside normal working hours as teams are global. Motivated in a fast-paced environment with work volume fluctuation, being required a high degree of organization with a focus on detail to achieve success in the position. Skills & Experience you could bring: Public cloud infrastructure platform (e.g. AWS, Azure, GCP, Oracle) Cloud Logging platform (e.g. Sumologic, Splunk) Cloud Observability platform(e.g. Datadog, Grafana, NewRelic) Experience with API Management platforms (e.g. Mulesoft, Postman, Insomnia) Experience with Password management systems (e.g. LastPass, 1Password) Knowledge of status page systems (e.g. Statuscast) What we will offer you A career at an innovative market leader in software solutions, transforming the way the world works. Possibility to make use of the well-being program for Trimble Colleagues, as work/life balance is important at Trimble. We encourage Trimble employees to make use of our internal learning platform to develop your skills, knowledge and personal competences. Possibility to participate in Employee Stock Purchase Plan. Trimble has a great togetherness culture that provides a workplace where individuals can feel safe and comfortable in being themselves. A Hiring Manager who encourages personal growth and will support further training and development. About our Trimble Cloud Platform Division The Trimble Cloud Platform team is building the platform fueling Trimble’s digital transformation. We take a cloud-first approach to deliver shared web services that are used by Trimble and Trimble partners. Our platform-as-a-service is used by hundreds of product teams to build customer-centric workflows. We focus on building services used by developers that are simple, scalable, and secure.

Job Title: GRC Consultant (ISO 27001, SOC 2 & Pentesting) Location: Hybrid Experience: Minimum 5 Years Employment Type: Full-time / Contract (as applicable) Role Overview: We are seeking a highly motivated and experienced GRC Consultant with strong expertise in ISO/IEC 27001 and SOC 2 implementation and assessments. The ideal candidate should also have a solid understanding of penetration testing and be comfortable handling client engagements independently. This role will involve working closely with clients to assess, design, implement, and manage security governance frameworks, conduct audits, and provide actionable recommendations for compliance and risk mitigation. Key Responsibilities: Lead and conduct ISO 27001 and SOC 2 readiness assessments, gap analyses, risk assessments, and control validations Guide clients through ISMS implementation and SOC 2 Trust Services Criteria alignment Prepare and present reports, documentation, and dashboards for management and auditors Work directly with client stakeholders including CISOs, IT Heads, and Audit/Compliance teams Support clients in creating and refining security policies, procedures, and evidence collection Conduct or support penetration testing and vulnerability assessments as needed Coordinate with internal technical teams and external auditors Stay updated with global security compliance standards, frameworks, and threat landscape Assist in proposal writing and client scoping calls when needed Required Skills & Qualifications: Minimum 5 years of experience in Information Security / GRC roles Strong hands-on experience with ISO/IEC 27001 and SOC 2 frameworks Knowledge of risk management, data protection, business continuity, and audit lifecycle Experience conducting internal audits, security gap assessments, and control testing Basic to intermediate Pentesting skills (e.g., using Burp Suite, Nmap, Nessus, etc.) Excellent communication and client management skills Ability to work independently and drive deliverables in consulting environments Relevant certifications preferred: ISO 27001 LA, CEH, Security+, CISA, or equivalent Nice to Have: Experience with other compliance frameworks like HIPAA, PCI-DSS, GDPR Familiarity with cloud security standards (e.g., AWS, Azure benchmarks) Exposure to tools like Metasploit, OWASP ZAP, SIEM platforms, etc. Knowledge of risk scoring tools and GRC platforms (e.g., Archer, ServiceNow GRC)

Requirement Gathering: Understand client business processes and gather requirements. Analyze client needs and propose suitable SAP solutions. System Configuration & Customization: Configure SAP modules based on business requirements. Customize SAP applications using SAP IMG (Implementation Guide). Testing & Validation: Perform unit testing, integration testing, and user acceptance testing (UAT). Identify bugs or gaps and provide resolutions. Documentation: Prepare technical and functional documentation. Maintain records of configurations and process flows. Support & Troubleshooting: Provide end-user support for any issues or errors in SAP systems. Work on incident management, problem tickets, and service requests. Training: Train end-users or key users on SAP processes and tools. Collaboration: Work closely with cross-functional teams (e.g., developers, business analysts). Coordinate with stakeholders and clients to ensure successful delivery. Module-Specific Responsibilities 1. SAP FICO (Finance & Controlling) Handle accounts payable/receivable, asset accounting, general ledger. Perform financial reporting and closing activities. Manage cost centers, profit centers, and internal orders. 2. SAP MM (Materials Management) Manage procurement processes. Configure purchasing, inventory management, and vendor management. Monitor material master data and stock movement. 3. SAP SD (Sales and Distribution) Configure sales orders, pricing, billing, and shipping. Integrate with inventory and accounting. Maintain customer master data and credit management. 4. SAP PP (Production Planning) Plan and control manufacturing processes. Manage BOM, work centers, routing, and production orders. Monitor capacity planning and MRP (Material Requirement Planning). 5. SAP ABAP (Technical Developer) Develop custom programs using ABAP. Create reports, smart forms, BAPIs, BADIs, and enhancements. Perform debugging and performance tuning. 6. SAP HCM / SuccessFactors Handle HR processes like payroll, time management, and recruitment. Configure organizational structure and personnel management. Soft Skills & Tools Communication & interpersonal skills. Basic project management knowledge. Experience in tools like SAP Solution Manager, Jira, ServiceNow, etc. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Education: Bachelor's (Preferred) License/Certification: SAP (Preferred) Work Location: In person

Serve as Scrum Master and Project Manager for multiple agile teams working on data analytics, AI Models, and cloud infrastructure projects. Responsibilities: Serve as Scrum Master and Project Manager for multiple agile teams working on data analytics, AI Models, and cloud infrastructure projects. Facilitate Agile ceremonies, daily stand-ups, sprint planning, retrospectives, backlog grooming, and reviews. Collaborate with Product Owners, Data Scientists, Engineers, and Business Analysts to define and prioritize product and project backlogs. Develop and maintain detailed project plans, timelines, and resource allocations. Identify and mitigate project risks and ensure timely delivery of deliverables within scope and budget. Communicate project status, dependencies, and progress to stakeholders at various levels of the organization. Foster a culture of continuous improvement, transparency, and team empowerment. Create & manage project plans for enhancements and small initiatives. Manage requirements gathering, design and execution of the projects/initiatives. Foster partnership with customers/stakeholders/sponsors. Required Qualifications: Bachelor’s degree in computer science, Engineering, or related field; or equivalent work experience. 3+ years of experience as a Project Manager or Scrum Master in a technical environment. 4 - 10 years’ overall experience leading and executing small to medium Projects/BAU enhancements in Distributed or Cloud Technologies. Proven ability to successfully steer projects on both Waterfall and Agile methodology. Strong understanding of Agile frameworks, including Scrum, Kanban, and SAFe. Experience managing projects in data analytics, cloud computing (e.g., AWS). Excellent leadership, communication, and stakeholder management skills. Provan ability to manage multiple projects and priorities simultaneously. Proficiency with related software tools including but not limited to JIRA, MS Project, MS Excel, ServiceNow, etc. Proven ability to lead/manage technology team members. Expertise in conflict resolution. About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Business Support & Operations

Date: Aug 1, 2025 Company: Location: NOIDA, IN, 201301 Noida, IN, 201301 . Customer Support – BI & Reporting Analyst Job Summary: We are looking for a skilled and analytical BI & Reporting Analyst to support our Customer Support and team through advanced reporting, visualization, and data insights. This role is critical in translating ITIL-aligned support data into actionable dashboards and reports to drive performance, SLA adherence, and continuous improvement. Key Responsibilities: Design, build, and maintain interactive dashboards in Power BI that visualize KPIs across Incident, Problem, Change, and Request Management processes. Collaborate with ITSM and Customer Support teams to identify reporting needs aligned with ITIL practices and service goals. Translate raw data from ITSM tools (e.g., Jira Service Management, ServiceNow, BMC Remedy, ) into clean, structured datasets suitable for reporting. Provide insights into support performance, SLA compliance, ticket volumes, resolution times, backlog trends, and user satisfaction metrics. Develop data models, queries, and metrics that support operational and strategic decision-making. Ensure accuracy, consistency, and availability of real-time and historical data for dashboards and reports. Document and maintain data definitions, report logic, and dashboard usage guidelines. Support audits, compliance tracking, and executive reporting with on-demand and scheduled data visualizations. Continuously identify opportunities to automate reporting and improve data accessibility and storytelling. Required Qualifications: 3+ years of hands-on experience designing Power BI dashboards and reports, preferably in an IT or customer support-focused organization. Strong knowledge of ITIL frameworks and ITSM processes (especially Incident, Problem, and Change Management). Experience working with ITSM platforms such as Jira Service Management, ServiceNow, or BMC . Understanding of support operations, service metrics (SLAs, KPIs), and reporting requirements in customer support or service desk environments. Strong analytical thinking and attention to detail. Familiarity with Excel, SQL, and other data tools. Preferred Qualifications: ITIL Foundation Certification (v3 or v4). Experience with automated data pipelines or ETL tools. Experience integrating data from multiple systems (CRM, ITSM, HR systems, etc.). Familiarity with tools like Tableau or Excel VBA as secondary platforms. Our Culture & Values At Ingenico, we thrive on innovation, collaboration, and delivering customer value. Our values—Trust, Innovation, and Care—define how we work and grow together. We challenge the status quo, push boundaries, and deliver results as a team. Diversity & Inclusion Ingenico is proud to be an equal opportunity employer. We are committed to fostering an inclusive environment where every employee feels respected and empowered. Ready to Make an Impact? Join us and help shape the future of payments across Asia. Apply now. Learn more about Ingenico: Ingenico Global Website: https://www.ingenico.com Ingenico LinkedIn: https://www.linkedin.com/company/ingenico/

Date: Aug 1, 2025 Company: Location: NOIDA, IN, 201301 Noida, IN, 201301 . Customer Support - Project Management Office Job Summary: We’re looking for a detail-oriented, organized, and proactive PMO Lead reporting into the Head of Customer Support Transformation & Service Introduction. The PMO Lead will be driving operational excellence across a dynamic, high-impact support organization at a leading payments platform. This role sits at the heart of our support function, acting as the connective tissue between strategic initiatives, project execution, and cross-functional coordination. As the PMO Lead, you'll ensure that key initiatives are well-planned, tracked, and delivered on time. While your core responsibilities will focus on standard PMO duties, an appreciation and understanding of the customer and merchant support experience will be highly valuable. Key Responsibilities: Project Governance & Standards Establish and enforce PMO frameworks, methodologies, and tools tailored to ITIL and support operations. Drive clarity, follow-through, and accountability by ensuring action items are documented, owners are assigned, and timelines are met. Ensure all projects follow consistent lifecycle practices and maintain centralized documentation and a single source of truth for project status, risks, decisions, and KPIs. Portfolio & Resource Management Oversee a portfolio of initiatives impacting Customer Support, ITSM processes, and service delivery. Facilitate demand management, prioritization, and capacity planning across support teams. Track dependencies, budgets, timelines, and resource utilization across active and upcoming projects. Reporting & Communication Create and deliver project dashboards, reports, and executive summaries on performance, risks, and progress. Support continuous improvement efforts with data-driven insights and retrospective reviews. Serve as liaison between project teams, service owners, business stakeholders, and senior leadership. ITIL & Service Management Alignment Ensure projects integrate with ITIL-aligned processes (e.g., Incident, Problem, Change, Service Request). Collaborate with ITSM teams to ensure new initiatives support SLA targets, customer satisfaction, and service stability. Contribute to the standardization and documentation of processes, change controls, and workflows. Required Qualifications: 5+ years of experience in project/program management or PMO functions. Strong understanding of ITIL best practices and their application in operational environments. Proven experience managing projects within Customer Support, ITSM, or Service Desk functions. Proficiency in project management tools (e.g., MS Project, Smartsheet, JIRA). Strong organizational, communication, and stakeholder management skills. Ability to translate strategic goals into actionable and measurable project outcomes. Preferred Qualifications: Experience working with or supporting customer or merchant support functions, preferably in SaaS, fintech, or payments. ITIL Foundation certification (v3 or v4). PMP , PRINCE2 , or Certified Scrum Master (CSM) credentials. Experience with, Jira Service Management , ServiceNow or other ITSM platforms. Familiarity with customer satisfaction programs, ticketing systems, and support metrics (SLAs, CSAT, FCR). Our Culture & Values At Ingenico, we thrive on innovation, collaboration, and delivering customer value. Our values—Trust, Innovation, and Care—define how we work and grow together. We challenge the status quo, push boundaries, and deliver results as a team. Diversity & Inclusion Ingenico is proud to be an equal opportunity employer. We are committed to fostering an inclusive environment where every employee feels respected and empowered. Ready to Make an Impact? Join us and help shape the future of payments across Asia. Apply now. Learn more about Ingenico: Ingenico Global Website: https://www.ingenico.com Ingenico LinkedIn: https://www.linkedin.com/company/ingenico/

Infrastructure Engineering Advisor - HIH - Evernorth ABOUT EVERNORTH: Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. HIH – Infrastructure Engineering Advisor (ServiceNow Performance Analytics Developer) Performance Analytics Position Overview As a Performance Analytics Developer, you will be responsible for designing, developing, implementing, and maintaining Performance Analytics solutions within the ServiceNow platform. You will play a crucial role in enabling data-driven decision-making across the organization by transforming raw data into actionable insights. The ideal candidate will have 2-3 years of dedicated experience working with ServiceNow Performance Analytics and possess a strong understanding of the platform's capabilities. Experience with Platform Analytics is highly desirable, and familiarity with UI Builder would be a significant advantage. Responsibilities The ServiceNow Performance Analytics Developer’s day-to-day responsibilities will include, but are not limited to: Designing and developing Performance Analytics indicators, breakdowns, and dashboards to meet business requirements Configuring and maintaining data collectors, jobs, and schedules to ensure accurate and timely data collection. Collaborating with stakeholders to understand their reporting needs and translate them into effective Performance Analytics solutions. Developing custom scripts and configurations within Performance Analytics to enhance functionality and reporting capabilities. Troubleshooting and resolving issues related to Performance Analytics data and reporting. Maintaining comprehensive documentation for all Performance Analytics solutions. Staying up to date with the latest ServiceNow features and best practices, particularly in Performance Analytics and related areas. Participating in the planning and implementation of ServiceNow upgrades and enhancements related to Performance Analytics. Highly Desirable: Design, develop, and implement solutions using ServiceNow Platform Analytics to gain insights into platform performance and usage. Bonus: Utilize ServiceNow UI Builder to create intuitive and user-friendly dashboards and visualizations. Collaborating with other ServiceNow developers and administrators to ensure seamless integration of Performance Analytics solutions with other platform modules. Contributing to the development of best practices and standards for ServiceNow Performance Analytics. Qualifications Required Skills: ServiceNow Certified Implementation Specialist Performance Analytics. Experience with ServiceNow Platform Analytics, including configuration and analysis. Familiarity with ServiceNow UI Builder and experience creating custom user interfaces. Experience with Agile development methodologies. Knowledge of ITIL processes. Required Experience & Education: 11 -13 years of experience required Bachelor's degree in computer science, Information Systems, or a related field (or equivalent work experience). Minimum 2-3 years of hands-on experience as a ServiceNow Performance Analytics Developer. Proven ability to design, develop, and implement Performance Analytics solutions within the ServiceNow platform. Strong understanding of ServiceNow data model and reporting capabilities. Experience with configuring and troubleshooting Performance Analytics data collectors, indicators, breakdowns, and dashboards. Proficiency in JavaScript and other scripting languages relevant to ServiceNow. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders. Ability to work independently and manage multiple tasks simultaneously. Location & Hours of Work: Full-time position, extended/ Split shift (1 PM – 10 PM IST / 3:30 AM - 12:30 PM EST) working 40 hours per week. Expected overlap with US hours as appropriate. Primarily based in the Innovation Hub in Hyderabad, India, with flexibility to work remotely as required. Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organizationwide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Job Title: Business Development Manager (BDM) Company: Sunlight Technologies Inc. Sunlight Technologies Inc. is an E-Verify Company that specializes in Java Full Stack, DevOps,and Data Analytics training and placement. The company also offers consulting and professionalservices to direct clients and system integrators to meet their technology needs. Location: Hyderabad Shift: 7 PM – 4 AM IST Experience: 7+ years (3+ years in ServiceNow sales) We are seeking a highly experienced Business Development Manager (BDM) with expertisein ServiceNow sales. The primary focus of this role is to convert leads into high-valueprospects and drive revenue growth. The ideal candidate will have a strong background inenterprise IT sales, deep knowledge of Service Now solutions, and a proven track record ofclosing complex deals. Key Responsibilities: 1. Lead Qualification & Sales Conversion Identify, qualify, and nurture incoming leads into potential business opportunities. Develop a structured follow-up strategy to engage leads and accelerate conversion. Conduct needs analysis to position ServiceNow solutions as the best fit for client 2. Client Engagement & Relationship Building Establish and maintain strong relationships with C-level executives, IT leaders, and keydecision-makers. Conduct presentations, demos, and product discussions to showcase ServiceNowcapabilities. Customize ServiceNow solutions to meet client-specific business challenges. 3. Closing Deals & Revenue Growth Drive the end-to-end sales cycle, from lead engagement to contract closure. Negotiate and finalize pricing, contracts, and service agreements. Achieve and exceed monthly, quarterly, and annual sales targets. 4. Internal Collaboration & Strategy Execution Work closely with pre-sales, marketing, and technical teams to optimize sales efforts. Provide market intelligence and insights to enhance lead generation strategies. Maintain accurate records in CRM tools (Salesforce, HubSpot, etc.) and trackperformance metrics. 5. Reporting & Forecasting Maintain an accurate sales pipeline and conversion reports. Provide weekly sales forecasts and competitor analysis to senior management. Identify trends and opportunities to refine sales strategies. Key Requirements: Minimum 7+ years of experience in IT sales, with at least 4+ years in ServiceNowsales. Proven track record of lead conversion, enterprise sales, and closing high-value deals. Strong understanding of ServiceNow ITSM, ITOM, ITBM, HRSD, SecOps, and CSMsolutions. Experience in B2B enterprise sales, especially in IT services and SaaS solutions. Excellent sales conversion, negotiation, and relationship management skills. Ability to communicate effectively with CXOs, IT directors, and decision-makers. Strong knowledge of CRM tools (Salesforce, HubSpot, or similar). Self-motivated, results-driven, and capable of handling long sales cycles. Bachelor’s degree in Business, IT, Engineering, or a related field (MBA preferred). Why Join Us? Work in a high-growth ServiceNow sales environment with ample career advancement opportunities. Competitive salary, performance-based incentives, and rewards for high achievers. Be a key contributor in a fast-growing digital transformation and automation company. Job Type: Full-time Pay: ₹100,000.00 - ₹150,000.00 per month Ability to commute/relocate: Hyderbad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: B2B sales: 5 years (Required) Work Location: In person

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? The Sales Enablement Specialist and Global Partner Operations Specialist roles are pivotal in driving operational excellence and sales readiness across NICE Actimize’s global teams and partner ecosystem.The Sales Enablement Specialist focuses on managing enablement programs, onboarding, and content platforms to ensure the sales team is equipped with the knowledge and tools they need.The Global Partner Operations Specialist ensures seamless partner engagement by managing deal registrations, AWS ACE entries, and partner communications. How will you make an impact? Manage quarterly/annual enablement calendars and coordinate with cross-functional teams. Administer and publish content on the sales enablement platform, collaborating with PMM and supporting new feature rollouts. Maintain and enhance the new sales hire onboarding program and coordinate boot camps. Coordinate Know Before You Go (KBYG) sessions for annual sales kickoff and manage session recordings. Review and process partner deal registrations and communicate outcomes to partners. Manage AWS ACE pipeline entries and ensure accurate tagging and reporting. Support partner onboarding, maintain CRM records, and generate monthly operations reports. Serve as the operational point of contact for partner queries and support partner enablement webinars. Have you got what it takes? Bachelor's degree or equivalent. 2–5 years of experience in sales enablement and software sales environments. 3–5 years of experience in channel operations, partner programs, or sales operations. Experience with Microsoft tools (Excel, PowerPoint), Salesforce, and sales enablement platforms (Highspot, Allego, Seismic). Strong understanding of sales processes, partner ecosystems, and marketplace models (AWS Marketplace, ACE). Excellent communication skills and ability to work cross-functionally. Project management skills and attention to detail. Ability to analyze data and generate actionable insights. Preferred Experience Familiarity with financial crime or risk management software industries. Prior experience supporting AWS Marketplace private offers and co-sell initiatives. Experience using ticketing platforms like Zendesk, ServiceNow, or Jira. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7924 Reporting into: Manager, Sales Enablement Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Solution Architect Why SailPoint? Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices — oh, and everyone’s really nice. That’s what people say about SailPoint. We’re known as the company where everyone wants to work, and we have the awards to prove it. If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team. SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT. Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more. What You’ll Do: Solution Architects at SailPoint begin with product training where they can leverage their experience to gain a deep understanding of our SaaS and/or Software solutions. Within a month or two, they begin serving as the technical leads on customer projects where they will employ their client and partner communication skills, as well as their industry knowledge, to share organizational best practices for SailPoint products and identity governance. After their first six months, Solution Architects will have established themselves as both technical and consultative experts within the SailPoint Services organization, and by the end of their first year they will have become a trusted advisor to customers, partners, and to less experienced team members. Responsibilities: Gathering customers' business use cases and documenting product-based requirements with recommended solution designs Educating customers and partners on high-level product architecture, functional design, and best practices Assisting in the scoping, analysis, and documentation of implementation projects Developing and delivering technical training designed to enable/educate SailPoint implementation partners Helping implementation team members design creative solutions to complex problems. Assisting with the actual technical delivery of the solution via written code or complex configuration Requirements: 7+ years of professional work experience as part of an enterprise software company, systems integrator, or consulting firm; 3+ years of software implementation experience Experience in IDAM domain with at least 5+ years delivering projects with any IAM/IGA solution in the market Experience in software development, implementation, and configuration Excellent communications skills and extensive experience working directly with clients and partners Experience in mentoring juniors on the team Must be willing to work 4-5 overlapping hours with US timezone. You will work closely with US team member Experience with some of the following: XML, SPML/SOAP, web and application servers Windows and Unix (Linux, Sun, HP, AIX) platforms Relational databases (Oracle, Sybase, MSSQL, MySQL) NoSQL databases (MongoDB, Cassandra, Redis) Directories (LDAP, AD) Java, BeanShell, JavaScript Node.js Enterprise resource planning or service management systems (SAP, PeopleSoft, ServiceNow) Cloud Infrastructure-as-a-Service platforms (AWS, Azure, GCP) Front-end language experience (HTML, CSS, Angular, React, Vue.js) This job requires the candidate to be working from SailPoint Pune office. Preferred: Familiarity with other identity governance vendors such as Microsoft, Sun, Oracle, IBM, or Novell a plus Familiarity with AI and machine learning concepts a plus Familiarity with role-based access controls and least-privileged access models a plus Experience with project management duties (project planning, resource management, scope, schedule and status, documentation) Experience with quality assurance duties is a plus (usability testing, performance testing, automated testing, test scripts, test cases and test plans) Security software or IT audit experience Education: Computer Science degree, Engineering degree, or equivalent experience, preferred not required J2EE certification and/or CISSP certification is a plus SailPoint Certified Engineer or Solution Architect is a plus and is expected within 12 months of hire Travel: This position requires up to 15% travel SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

JD for Servicenow Professionals Location: Pune/Bangalore Job Summary: We are seeking a highly skilled Lead ServiceNow Developer with extensive experience in plugin integrations to join our team. The ideal candidate will have a strong background in ServiceNow development, customization, and implementation, with a focus on integrating third-party plugins and applications. This role requires expertise in ServiceNow architecture, scripting, and best practices to drive automation and efficiency within the organization. Experience: 8-10 years of hands-on experience with ServiceNow, with at least 3-4 years in a technical lead role. Strong experience in managing and implementing CMDB, ServiceNow integrations, and ITSM modules. Key Responsibilities: - Lead the design, development, and implementation of ServiceNow solutions, ensuring seamless integration with third-party plugins. - Analyze business requirements and translate them into scalable and efficient ServiceNow solutions. - Develop, configure, and customize ServiceNow applications, including workflows, business rules, UI policies, and client scripts. - Perform integration of ServiceNow with external applications and third-party tools using APIs, MID servers, and web services. - Evaluate, install, and configure ServiceNow plugins to enhance system capabilities. - Troubleshoot and resolve complex technical issues related to ServiceNow platform and integrations. - Provide technical leadership and mentorship to junior developers and team members. - Ensure compliance with ServiceNow best practices, security standards, and governance policies. - Conduct performance tuning and optimization of ServiceNow applications. - Stay updated with the latest ServiceNow releases and recommend upgrades or enhancements. Skills: - Strong knowledge of ServiceNow modules ITSM is must and any two modules our of ITOM, HRSD, SecOps, and CSM. - Hands-on experience with ServiceNow scripting (JavaScript, Glide APIs, Business Rules, Script Includes, etc.). - Expertise in integrating ServiceNow with third-party systems using REST/SOAP APIs, MID Servers, and web services. - Experience with ServiceNow Flow Designer, Integration Hub, and Orchestration. - Strong understanding of ServiceNow architecture, data model, and performance optimization techniques. - Familiarity with ServiceNow UI/UX customization, including Portal development. - ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) preferred.

Job description: Job Role: Technical Consultant Shift: 2-11 pm Work Mode: Hybrid Relevant Exp: 4 to 7 years Job Description: QA Role for a ServiceNow implementation project who is an experienced senior level testing resource. Needs to be highly motivated with experience leading conversations with the client, writing test cases, reviewing test results, tracking and managing QA defects and resolution, creating leadership reporting, and coordinating testing work across developers and client staff. Should have experience designing and developing ATF test cases in ServiceNow and should be well versed with the capability. Skill Requirements: Experienced QA with minimum 3-5 years of relevant experience, ServiceNow testing experience preferred. Solid experience in developing ATFs in ServiceNow. QA experience for various system platforms Experienced with writing test cases Strong written comprehension and verbal skills

Key Responsibilities: Lead and manage the full lifecycle implementation of SAP Ariba modules (Sourcing, Contracts, Buying & Invoicing, SLP). Act as a subject matter expert (SME) for Procure-to-Pay (P2P) and Source-to-Contract (S2C) processes. Perform solution architecture, fit-gap analysis, and design integrations between Ariba and SAP ECC/S4 HANA using CIG. Manage stakeholder communication, requirement gathering, and solution workshops. Provide guidance to junior consultants and oversee configuration, testing, and deployment. Conduct training sessions, UAT support, and change management. Ensure compliance with procurement policies, workflows, and data governance. Required Skills and Experience: 7+ years of hands-on experience with SAP Ariba implementation and support. Expertise in at least 3-4 Ariba modules , including: Ariba Sourcing Ariba Contracts Ariba Buying & Invoicing Ariba Supplier Lifecycle & Performance (SLP) Strong knowledge of Ariba CIG integration with SAP ECC / S/4HANA. Experience with custom enhancements, workflow configuration, and approval processes. Understanding of Ariba network configuration, master data sync, and catalog management. Strong experience in documenting Functional Specs, BRDs, Test Scripts . Excellent analytical, troubleshooting, and interpersonal skills. Good to Have: SAP Ariba certifications (Sourcing, Buying, or Integration) Experience in working with international clients and global deployments Exposure to Agile/Hybrid project methodologies Familiarity with tools like JIRA, ServiceNow, Solution Manager

Role Description This is a full-time hybrid role for a Servicenow Developer at Jade Global. The developer will be responsible for day-to-day tasks related to back-end web development, software development, programming, and object-oriented programming. While the role is based in Hyderabad, some work from home is acceptable. Qualifications a. Develop and implement solutions for ServiceNow and should have strong experience into Javascript. b. Move configuration and development changes from Dev to Test to Prod using SN update sets. c. Develop small standalone SN tools and dashboards to support ITSM and Project Management workflows. d. Create and configure workflows based on the business requirements and best practices. e. Perform integration between ServiceNow and other customer business systems. create/ Manage all SN objects like Tables, Business rules, Client Scripts, UI Actions, UI Policies, Script Includes, UI pages, UI macros, etc. g. Has experience in the development and delivery of training for end-users. h. Has experience in deploying and validating ServiceNow patches/updates and new versions of the platform.

Job Title: Senior AI/ML Engineer – Python & Generative AI Experience Required: 7+ Years Location: Hyderabad Job Type: Full-Time About the Company : We are a fast-growing IT services company that partners with mid to large enterprises to deliver impactful, scalable digital transformation. We specialize in a wide range of enterprise technology services—from implementing and managing Oracle, Salesforce, and ServiceNow platforms to building integrated solutions using MuleSoft, Dell Boomi, and other modern tools. About the Role: We are looking for an experienced Senior AI/ML Engineer with a strong background in Python and Generative AI to lead the design, development, and deployment of AI-powered applications. This role is ideal for someone who thrives at the intersection of research and production, and can take machine learning models from concept to scalable, real-world systems. You will be responsible for building intelligent systems using state-of-the-art LLMs and generative models, integrating them into robust applications, and deploying them at scale. Key Responsibilities: Design and develop advanced AI/ML models with a focus on Generative AI (text, code, image, or multimodal) Architect and build end-to-end AI applications – from data pipelines to model serving and monitoring Fine-tune and deploy large language models (LLMs) or diffusion-based models using frameworks such as Hugging Face Transformers , LangChain , or custom tooling Implement scalable APIs and backend services to support AI features in production applications Collaborate with cross-functional teams including product managers, data engineers, and DevOps to deliver complete AI solutions Optimize model performance, latency, and resource usage for production environments Ensure best practices in code quality, testing, model explainability, and responsible AI use Stay current with developments in AI research, tooling, and industry trends Required Qualifications: 7+ years of hands-on experience in software engineering or AI/ML development Expert-level proficiency in Python , including ML libraries such as PyTorch , TensorFlow , NumPy , and Pandas Strong experience with Generative AI , including LLMs , transformers , prompt engineering , or diffusion models Proven ability to build, package, and deploy ML models into production using Docker , FastAPI , or similar frameworks Experience with cloud platforms (AWS, GCP, Azure) and model hosting/inference services Solid knowledge of MLOps, CI/CD pipelines, and monitoring tools for model lifecycle management Experience in building secure, performant APIs and scalable microservices Bachelor’s or Master’s degree in Computer Science, Machine Learning, or a related technical field Preferred Skills (Nice to Have): Familiarity with vector databases (e.g., FAISS, Pinecone, Weaviate) and RAG (Retrieval-Augmented Generation) architectures Experience with LangChain , LLM orchestration , or chatbot frameworks Exposure to real-world use cases in industries such as finance, healthcare, or e-commerce Contributions to open-source ML projects or research publications What We Offer: Competitive compensation and performance-based bonuses Work on cutting-edge AI/ML products with real-world impact Flexible work environment (remote/hybrid) and a collaborative team culture Continuous learning opportunities and support for attending AI/ML conferences or training. A chance to shape the future of AI-driven applications from the ground up.