36071 Servicenow Jobs - Page 44

As a Management professional with 4 to 6 years of relevant experience, you will play a crucial role in providing support in Compensation & Benefits related activities. Your key responsibilities will include: - Resolving all tickets/queries/incidents escalated by Help Desk. - Providing Knowledge Management articles to support First Call Resolution. - Maintaining the employee database, including inputting new data and modifying existing data for new hires and changes to employment status, wages, and allowances. - Receiving and processing tax withholding forms and/or tax election forms. - Updating system(s) and reporting changes for tax withholding changes and/or tax election changes. - Providi...

As a ServiceNow-Testing Engineer- Associate at PwC, you will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution by using Data, Analytics & Insights Skills. Your responsibilities at this management level include but are not limited to: - Use feedback and reflection to develop self-awareness, personal strengths, and address development areas. - Demonstrate critical thinking and the ability to bring order to unstructured problems. - Ticket Quality and deliverables review, Status Reporting for the project. - Adherence to SLAs, experience in incident management, change management and problem management. - Review your work and that of oth...

Skills: Genesys, VoIP, Telephony Integration, Call Routing, contact center, SIP Protocols, Cloud Telephony, JOB TITLE: Genesys SME (Subject Matter Expert) LOCATION: Indore, India Job Purpose The Genesys SME is responsible for the design, implementation, support, and optimization of Genesys contact center solutions. This role requires strong technical expertise in Genesys Cloud / PureEngage / PureConnect platforms , integration knowledge, and the ability to lead L2/L3 support and delivery operations. The SME acts as a technical authority and escalation point for complex incidents and solution design queries. Qualification Bachelors degree in IT, Computer Science, Electronics, or related disci...

Skills: Active Directory, exchange online, service now, MS 900, AZ 900, teams administration, Microsoft office suites, DHCP/DNS, Job Title : Service Desk Engineer Experience : 3 to 5 years Certification : ITIL Foundation, MCSE, CCNA, CompTIA A+, CompTIA N+, Azure or any Cloud/Technology related certificates Responsibilities Serve as the first line of support for end-user technical issues via phone, email, or ticketing system. Troubleshoot and resolve issues related to Office 365 applications (Outlook, Teams, OneDrive, SharePoint, etc.). Assist with user account management in Microsoft 365 (password resets, license assignments, mailbox permissions). Provide basic support for network connectiv...

As a Project Coordinator within our organization, you will be responsible for a variety of key tasks and activities to ensure the successful execution of projects. Your primary duties will include: - Creating and maintaining reports for KPI tracking, dashboard creation, and other PMO related data points. - Managing and overseeing smaller projects with a value below $100K, ensuring alignment with project objectives and stakeholder expectations. - Performing end-to-end Project LCM activities, including planning, execution, monitoring, and closure. - Tracking project deliverables, timelines, and budgets while proactively identifying and mitigating risks. - Coordinating with cross-functional tea...

As a Salesforce Team Lead at OneAdvanced, you will play a crucial role in driving digital transformation and delivering innovative Salesforce solutions that align with business goals. Your responsibilities will include: - Collaboration & Stakeholder Management: - Partnering with business stakeholders to define requirements, deliverables, and success metrics. - Translating complex business objectives into actionable Salesforce solutions. - Building and maintaining strong relationships with senior stakeholders across business units. - Team Leadership & Technical Governance: - Leading and mentoring a cross-functional Salesforce team of developers, analysts, and configurators. - Setting and upho...

As a Functional Consultant / Business Analyst at EY, you'll have the opportunity to analyze, document, and enhance ServiceNow solutions related to HR Service Delivery (HRSD), Integrated Risk Management (IRM), IT Operations Management (ITOM), Configuration Management Database (CMDB), Discovery, and Service Portfolio Management (SPM). Your role will involve collaborating with stakeholders to gather and document business requirements, defining business processes, and working closely with technical teams to ensure effective implementation and integration. Key Responsibilities: - Collaborate with stakeholders to gather and document business requirements related to HRSD, IRM, ITOM, CMDB, Discovery...

As a ServiceNow IT Operations Management (ITOM) and IT Service Management (ITSM) Specialist at Neev Systems, you will be responsible for designing, developing, implementing, and supporting solutions within the ServiceNow platform, specifically focusing on ITOM and ITSM modules. Your role will involve collaborating with stakeholders to understand business requirements and deliver streamlined solutions that enhance operational efficiency and user experience. **Key Responsibilities:** - Design, develop, and implement solutions within ServiceNow ITOM and ITSM modules to meet business requirements. - Configure and customize ITOM and ITSM workflows, forms, reports, and dashboards for optimal funct...

Skill required: Next Generation Customer Operations - IT Troubleshooting Designation: Business Advisory Associate Qualifications: BCA/Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more tha...

Skill required: Next Generation Customer Operations - IT Troubleshooting Designation: Business Advisory Associate Qualifications: BCA/Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more tha...

Skill required: Next Generation Customer Operations - IT Troubleshooting Designation: Business Advisory Associate Qualifications: BCA/Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more tha...

Skill required: Next Generation Customer Operations - IT Troubleshooting Designation: Business Advisory Associate Qualifications: BCA/Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more tha...

Skill required: Next Generation Customer Operations - IT Troubleshooting Designation: Business Advisory Associate Qualifications: BCA/Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more tha...

Skill required: Next Generation Customer Operations - IT Troubleshooting Designation: Business Advisory Associate Qualifications: BCA/Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more tha...

Skill required: Next Generation Customer Operations - IT Troubleshooting Designation: Business Advisory Associate Qualifications: BCA/Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more tha...

Skill required: Next Generation Customer Operations - IT Troubleshooting Designation: Business Advisory Associate Qualifications: BCA/Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more tha...

Skill required: Next Generation Customer Operations - IT Troubleshooting Designation: Business Advisory Associate Qualifications: BCA/Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more tha...

Skill required: Next Generation Customer Operations - IT Troubleshooting Designation: Business Advisory Associate Qualifications: BCA/Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more tha...

Skill required: Next Generation Customer Operations - IT Troubleshooting Designation: Business Advisory Associate Qualifications: BCA/Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more tha...

Skill required: Next Generation Customer Operations - IT Troubleshooting Designation: Business Advisory Associate Qualifications: BCA/Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more tha...

As a ServiceNow Developer, your primary role will involve developing enhancements and improvements on the Service Now Platform, specifically focusing on different applications such as ITSM module within Service Now. You will be engaged in various stages of the Software Development Life Cycle (SDLC) including requirement gathering, design, development, testing, and deployment of solutions to production. Your responsibilities will encompass strategic initiatives, incremental improvements, and meeting client expectations. Additionally, you will serve as a Trusted Advisor for technical aspects related to Service Now for product owners and other stakeholders. Key Responsibilities: - Act as a tech...

You will be responsible for maintaining and managing the IT asset and configuration management process, ensuring data accuracy within the Configuration Management Database (CMDB), and supporting IT Service Management (ITSM) processes in alignment with ITIL standards. Key Responsibilities: - Manage the end-to-end lifecycle of IT assets (hardware, software, licenses, and peripherals). - Maintain and update the Configuration Management Database (CMDB) with accurate and complete data. - Ensure all configuration items (CIs) are identified, recorded, and tracked throughout their lifecycle. - Develop and maintain policies, procedures, and standards for asset and configuration management. - Conduct ...

Welcome to Frontline Managed Services® – where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence. Join Our Team and Be a Catalyst for Change! We don't just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future. Position Overview The Team Lead plays a critical role in ensuring exceptional client service delivery and effective te...

Join our Team About this opportunity: Automated Operations Team is now looking for professionals in Incident Management function. The candidate will be responsible for managing all incidents that occur in the customer network, resulting in impact or degradation of services provided to consumers & is responsible for planning and coordinating all the activities required to perform, monitor, and report on the process. They will own the end-to-end lifecycle of the incident, from creation to closure. Kindly share suitable profiles for consideration. What you will do: Manage Incidents 24x7 and ensure minimal disruption to the service and fast service restoration. Direct interaction with the end cu...

Summary Position Summary Job Description: Governance, Risk, and Compliance (GRC) Analyst Position Title: IT Security Governance, Risk, and Compliance (GRC) Analyst Department: IT Security Reports To: Senior Manager, IT Security Job Type: Full-Time Role Summary The Governance, Risk, and Compliance (GRC) Analyst is responsible for supporting the organization’s information security governance, risk, and compliance activities in alignment with ISO/IEC 27001:2022 and SOC 2 Trust Services Criteria. This role plays a key part in maintaining the Information Security Management System (ISMS), coordinating risk assessments, performing control testing, tracking remediation efforts, and ensuring the org...