12904 Servicenow Jobs - Page 44

You will make an impact by being responsible for: Taking ownership of new business bookings, conducting customer meetings and presentations, generating leads through events, providing technical expertise, executing Proof of Concept exercises, leading RFX responses, coordinating solution design. Objectives of this role: Represent Tecnoprism’s products and services, using comprehensive knowledge as well as consumer research to explain how our solutions meet customer needs Generate leads and build relationships by nurturing warm prospects and finding potential new sales opportunities Manage and maintain a pipeline of interested prospects and engage sales executives in next steps Identify best practices for refining the company’s lead-generation playbook Responsibilities: Utilize Cold Calling, and emails to generate new sales opportunities Demonstrate at least 3+ years of full sales cycle experience within the IT Industry, with a strong emphasis on generating new business opportunities Experience selling into specific industries (e.g., Supply Chain/Manufacturing, BFSI, Retail) with deep industry knowledge to tailor solutions. Hands-on expertise in automation platforms (e.g., Automation Anywhere, UiPath, Blue Prism) is highly preferred, including developing and deploying production bots. Proficiency in enterprise-grade application ecosystems (e.g., SAP, Salesforce, Oracle, ServiceNow, Workday) and their integration within automation strategies. Identify the needs of prospects, and suggest appropriate products or services Build long-term, trusting relationships with prospects to qualify leads as sales opportunities Set up meetings or calls with (prospective) customers. Report to sales manager with weekly, monthly, and quarterly results Required skills and qualifications: 3+ years of experience in sales, with a track record of exceeding lead targets Strong communication skills via phone and email Proven, creative problem-solving approach and strong analytical skills Strong desire and ability to move up within a sales organization Proficiency with Salesforce or other CRM software

Hello connections! We are hiring for Project Manager!! interested kindly drop your resume@ shruthihh@truenorthinfotek.com We are seeking an experienced and strategic Senior Project Manager to lead the end-to-end delivery of Order Management System (OMS) initiatives. This role requires deep knowledge of complex order orchestration processes across eCommerce, Retail, Supply Chain, and Customer Experience, and strong leadership in managing cross-functional teams, vendor partnerships, and enterprise-wide technology programs. The ideal candidate will bring over a decade of hands-on project management experience in enterprise technology, with at least 5 years specifically focused on OMS implementations, upgrades, or replatforming projects. Key Responsibilities: Own and manage large-scale OMS initiatives from planning through delivery and post-go-live stabilization. Partner with Product, Engineering, Infrastructure, QA, and business stakeholders to define program scope, objectives, timelines, and ROI. Drive the strategic alignment of OMS initiatives with business capabilities and customer experience goals across channels (Retail, eComm, DCs). Lead cross-functional execution across tech teams, vendors, and business units (including POS, WMS, ERP, and Customer Service). Identify and mitigate risks, manage dependencies, and resolve escalations swiftly. Lead requirements gathering sessions and ensure alignment of business needs to technical solutions. Establish and track project KPIs (on-time delivery, defect rates, fulfillment SLAs, etc.). Facilitate UAT, change management, training, and hypercare processes. Manage vendor partnerships, ensuring adherence to timelines, deliverables, and SLAs. Contribute to enterprise roadmap development with a focus on OMS modernization, system modularity, and omnichannel enablement. Atleast 5 years leading OMS-related initiatives. Proven track record of delivering complex, multi-phase OMS solutions (e.g., IBM Sterling). Deep understanding of order lifecycle processes: sourcing, routing, fulfillment, returns, cancellations, and exception handling. Strong experience managing cross-functional teams, 3rd-party vendors, and multiple stakeholder groups. Skilled in both Agile and Waterfall methodologies; PMP, PMI-ACP, or Scrum certification preferred. Experience managing large enterprise budgets and resource planning across matrixed teams. Proficiency in project and collaboration tools (JIRA, Confluence, Smartsheet, MS Project, ServiceNow, etc.). Excellent executive communication, stakeholder management, and presentation skills. Preferred Skills: Experience modernizing OMS in environments with legacy systems and hybrid cloud architecture. Strong knowledge of APIs, integration platforms (e.g., webmethods,MuleSoft, Boomi), and middleware strategies. Background in retail, furniture, or omnichannel environments with high transaction volume and complex fulfillment needs. Familiarity with CFOS principles (e.g., SOPs, standard work, visual management).

Req ID: 327432 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Integration Advisor to join our team in Chennai, Tamil Nādu (IN-TN), India (IN). Lead Platform Administrator (SSIS,IIS,biztalk,Informatica,Azure TFS ) Managing all aspects of the platform, including user accounts, permissions, and configurations. Work on patching activities and remediate vulnerabilities. Mentoring and guiding a team of administrators, delegating tasks, and ensuring efficient workflow. Providing technical support to users, resolving issues, and documenting solutions. Handling data migrations, data loading, and data security. Identifying unused or underutilized features, suggesting improvements, and implementing new functionalities. Supporting the platform's integration with other applications and systems. Executing configuration changes, implementing new features, and managing updates. Ensuring the platform meets regulatory and security requirements. Creating and maintaining documentation for platform procedures and training materials. Participating in projects related to platform enhancements and new implementations. Collaboration: Working with cross-functional teams, including development, product, and business units. Keeping current with new platform releases, features, and best practices. Effectively communicating technical information to both technical and non-technical audiences. Deep understanding of the platform being administered (e.g., Azure, ServiceNow, Databricks,SSIS,SSRS,Informatica,Biztalk,Implementing CI\CD pipelines). Good knowledge in developing SSRS reports and SSIS packages Strong leadership, communication, and interpersonal skills. Ability to identify, analyze, and resolve complex technical issues. Experience with data migration, data loading, and data warehousing. Ability to manage and execute changes in a complex environment. Familiarity with project management methodologies and tools. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

Job Description - Technical Project Manager Location : Chennai/ Coimbatore 7+ years of project management experience, including tracking and planning projects. Experience working with business stakeholders within a cross-functional matrix environment Experience with full product lifecycle with understanding of development lifecycle and various technology methodologies that support that lifecycle Proven experience in project management and software development. Good working knowledge of project estimation techniques. Good leadership, decision-making, and organization skills Excellent problem-solving, Decision-making skills Technical knowledge is added preference Strong attention to detail and multi-tasking skills Excellent experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations Build and maintain relationships by engaging business leaders to establish credibility, solve problems,build consensus and achieve objectives Tools: MS Project, Excel, Word and PowerPoint Experience negotiating vendor contracts Experience drafting and submitting budget proposals and recommending subsequent budget changes where necessary Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance Experience influencing and gaining buy-in from executives sponsors, team members, stakeholders and peers Technically competent with various software programs, including but not limited to Microsoft Office(Word, Excel, PowerPoint, Visio), Microsoft Projects, ServiceNow, SmartSheet and Lucid Chart Roles & Responsibilities Manage a portfolio of complex initiatives that span one or multiple lines of business Manage projects with top-down oversight throughout entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline Develop comprehensive project plans that merge customer requirements with company goals and coordinate various managers and technical personnel during all project phases, from initial development through implementation Planning out the blueprints for software projects, including defining the scope, allocating resources,setting deadlines, laying out communication strategies, and indicating tests and maintenance Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables Communicate proactively with all involved personnel to provide encouragement, identify problems,create solutions, and implement efficiency improvements Analyze economics of project plans and provide actionable feedback relating to cost benefit and return-on-investment standards Creating a project budget and ensuring the project adheres to the budget as closely as possible Review proposed modifications on project plans, including meeting with interested parties to approve and implement beneficial changes Tracking milestones, deliverables, and change requests Oversee acquisition of resources and materials as needed before and during projects by talking with customers, team members, managers, and in-house accountants and negotiating price and payment agreements with vendors Report on project success criteria results, metrics, test and deployment management activities Anticipate details of future projects by communicating directly with customers and staying informed of relevant trends and industry news Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors, CIO and key stakeholders

About Company: They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society. Job Title: DESKTOP ENGINEERING WSUS Location: mumbai/pune Work Mode: Hybrid Mode Experience: 8+years Job Type: Contract to hire (C2H) Notice Period: - Immediate joiners. Mandatory Skills: DESKTOP ENGINEERING WSUS Learning with deep expertise the customer designed ITSM processes of Incident Problem Change Knowledge and Request Management and related integrations service catalogue and service portal Strong hands on experience installing and configuring WSUS in AD environment Handson experiences patching Wintel servers using WSUS servers Conducting end to end ServiceNow testing of transformed Customer ITSM processes in SIT UAT and Production environments Documenting technical testing and end user UAT testing scenarios including identifying required CMDB data to support testing Creating UAT testing scenarios for automated testing frameworks ATF Troubleshooting and triaging failed UAT test scenarios and documenting any defects uncovered Testing of defects stories in SIT Conducting application and implemented business process demonstrations and trainings to end users and stakeholders Conducting one way and two-way live and recorded interactive training sessions for small medium and large audiences including preparation of material and voice overlays. Creating procedures and training material for end users Performing postmigration hyper care for end users Oher ITSM business analyst process needs as identified by management

Why Valvoline Global Operations? At Valvoline Global Operations , we’re proud to be The Original Motor Oil , but we’ve never rested on being first. Founded in 1866, we introduced the world’s first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry. Today, as an affiliate of Aramco , one of the world’s largest integrated energy and chemicals companies, we are driven by innovation and committed to creating sustainable solutions for a better future. With a global presence, we develop future-ready products and provide best-in-class services for our partners around the world. For us, originality isn’t just about where we began; it’s about where we’re headed and how we’ll lead the way. We are originality in motion. Our Corporate Values—Care, Integrity, Passion, Unity, And Excellence—are At The Heart Of Everything We Do. These Values Define How We Operate, How We Treat One Another, And How We Engage With Our Partners, Customers, And The Communities We Serve. At Valvoline Global, We Are United In Our Commitment To Treating everyone with care. Acting with unwavering integrity. Striving for excellence in all endeavors. Delivering on our commitments with passion. Collaborating as one unified team. When you join Valvoline Global , you’ll become part of a culture that celebrates creativity, innovation, and excellence. Together, we’re shaping the future of automotive and industrial solutions. How You’ll Make An Impact The Salesforce QA Manager is responsible for leading a global team of Salesforce Administrators across multiple Salesforce Clouds, including Sales, Service, Manufacturing, Marketing, Commerce, and Experience Cloud. This role requires strong leadership, technical expertise, and cross-functional collaboration skills to drive operational excellence and platform integrity. The individual will also be responsible for mentoring administrators, supporting project delivery, managing ServiceNow ticket operations, and partnering with key business and IT stakeholders to ensure governance and scalable admin practices. . Responsibilities Include QA Leadership and Team Management: Lead a team of Salesforce Admins and ensure effective collaboration across teams. Mentor and guide the admin team in achieving career growth, improving Admin skills, and advancing their professional development. Foster a culture of continuous improvement within the admin team. Manage day-to-day operations, ensuring the team meets deadlines and project timelines Salesforce Platform Governance: Define and enforce admin processes across Sales, Service, Manufacturing, Marketing, Commerce, and Experience Clouds. Drive standards and consistency in configurations, security, and access management. Project Support and Solution Design: Provide hands-on support and expert-level guidance to team members on configuration, automation, and deployment strategies. Participate in project planning and review solution designs to ensure scalable outcomes. ServiceNow Queue Oversight: Oversee the ServiceNow ticket queue for all Salesforce-related issues. Coordinate with regional support teams to ensure timely resolution and drive continuous improvement to reduce SLA breaches. Change Management and Deployment Coordination: Collaborate with CAB teams and Business Analysts to define and implement a scalable change management framework across both legacy Salesforce and DASH 360 environments. Stakeholder Communication & Reporting: Provide updates to business and IT leaders. Maintain dashboards and reports on team performance, backlog status, and release planning. Other duties and responsibilities as determined by Valvoline from time to time in its sole discretion. What You’ll Need Bachelor’s degree in information technology, Computer Science, or a related field. 7–10 years of experience in Salesforce cloud applications. 3–5 years of people leadership or team management experience. Proven experience administering across multiple Salesforce Clouds (Sales, Service, Manufacturing, Marketing, Commerce, Experience). Experience managing or contributing to ServiceNow ticketing and Salesforce deployment operations. Familiarity with integration testing, especially with Mulesoft and Salesforce integrations, Proficient in tools such as GitHub, Azure DevOps, and Continuous Integration/Continuous Delivery (CI/CD) systems. Ability to work in an Agile/Scrum environment. Knowledge Skills And Competencies Proven leadership skills, with the ability to manage and mentor a team of QA professionals. Excellent interpersonal and communication skills, able to collaborate effectively with various teams. Ability to present complex technical information clearly to both technical and non-technical stakeholders. Strong problem-solving, troubleshooting, and debugging skills. Strong knowledge of fundamental application testing practices. Strong technical skills in using tools such as GitHub, Azure DevOps, Selenium, Cypress.io, Cucumber, Gherkin, BDD, and Postman. Strong knowledge of API’s (RESTful Services). Strong knowledge of test automation tools and emulators. Strong knowledge of continuous integration and delivery systems. Basic knowledge of SQL What Will Set You Apart Automation/Testing Certifications. Salesforce cloud Certifications. Valvoline Global is an equal opportunity employer . We are dedicated to fostering an environment where every individual feels valued, respected, and empowered to contribute their unique perspectives and skills. We strictly prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other legally protected characteristic. We are committed to ensuring accessibility throughout our recruitment process. If you require a reasonable accommodation to participate in any stage of the recruitment or selection process, please contact us at:. Email: Valvolineglobalcareers@valvolineglobal.com This contact information is solely for accommodation requests. For inquiries about application status, please use the appropriate channels listed in your application materials. Are You Ready to Make an Impact? At Valvoline Global, we’re looking for passionate and talented individuals to join our journey of innovation and excellence. Are you ready to shape the future with us? Apply today. Requisition ID: 1509

About Client: Our Client is a global IT services company headquartered in Southborough, Massachusetts, USA. Founded in 1996, with a revenue of $1.8B, with 35,000+ associates worldwide, specializes in digital engineering, and IT services company helping clients modernize their technology infrastructure, adopt cloud and AI solutions, and accelerate innovation. It partners with major firms in banking, healthcare, telecom, and media. Our Client is known for combining deep industry expertise with agile development practices, enabling scalable and cost-effective digital transformation. The company operates in over 50 locations across more than 25 countries, has delivery centers in Asia, Europe, and North America and is backed by Baring Private Equity Asia. Job Title: servicenow Developer Key Skills: servicenow,Hrsd,Javascript,Angular js Job Locations: Hyderabad, Bangalore Experience: 6 – 10 Years Budget: 13 – 16LPA Education Qualification : Any Graduation Work Mode: Hybrid Employment Type: Contract Notice Period: Immediate - 15 Days Interview Mode: 2 Rounds of Technical Interview + Including Client round Job Description: We are seeking a highly skilled ServiceNow Developer to join our team. The ideal candidate will have a strong understanding of ServiceNow's core functionalities and a proven track record of delivering innovative solutions. Responsibilities: Design, develop, and implement custom applications and workflows using ServiceNow's scripting languages (JavaScript, AngularJS) Create and customize ServiceNow forms, scripts, and UI pages to meet business requirements Leverage UI Builder to create modern, user-friendly interfaces Manage ServiceNow instance configuration, including user roles, security access controls (ACLs), and business rules Configure and maintain ServiceNow Now Assist, Virtual Agent, HR Service Delivery (HRSD) modules, including case management, knowledge management, and reporting Implement workflows and automation to streamline HR processes Design and develop virtual agent conversations and integrations to provide automated support to users Create and manage automated workflows using Flow Designer to streamline processes and reduce manual effort Manage and maintain knowledge articles, categories, and search configurations to improve knowledge accessibility Configure and customize Employee Center Pro to provide a seamless employee experience Write SQL queries and use Glide scripting to retrieve and manipulate data from the ServiceNow database Technical Skills and Experience: Strong proficiency in JavaScript and ServiceNow scripting languages (JS, AngularJS) Solid understanding of ServiceNow core concepts, including configuration, scripting, and workflow automation Experience with ServiceNow Now Assist, HRSD, Virtual Agent, Flow Designer, Integration Hub, and UI Builder Knowledge of REST/SOAP APIs and web services Experience with database queries (SQL, Glide) Strong problem-solving and analytical skills Excellent communication and interpersonal skills Ability to work independently and as part of a team. Interested Candidates please share your CV to jyothi.a@people-prime.com

About Company: Our client is a trusted global innovator of IT and business services. They help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services. Our client enables them, as well as society, to move confidently into the digital future. We are committed to our clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe. Job Description: Job Title: ServiceNow ITSM/ITOM Lead Consultant Location : Pan India Experience: 8+ yrs. Employment Type: Contract to hire. Work Mode: Remote Notice Period: - Immediate joiners only Roles and Responsibilities: Must Have : CSA and CIS Certificates , copies must be attached along with profiles We are seeking an experienced and highly skilled ServiceNow Architect to join our team. The ideal candidate will have deep expertise in designing and implementing solutions using ServiceNow, with a focus on IT Service Management (ITSM) and IT Operations Management (ITOM). The architect will play a key role in defining and driving the overall architecture and integration of the ServiceNow platform to meet business objectives, ensuring scalability, performance, and reliability. Key Responsibilities: 1. Solution Architecture & Design: • Design and implement scalable, reliable, and secure ServiceNow solutions aligned with ITSM and ITOM best practices. • Translate business requirements into technical designs and architecture. • Develop roadmaps for platform expansion, ensuring alignment with business goals. ITSM & ITOM Expertise: • Lead the design, deployment, and optimization of ITSM modules (Incident, Problem, Change, Request, Knowledge, etc.). • Implement and optimize ITOM solutions, including Discovery, Service Mapping, Event Management, Orchestration, and CMDB. • Ensure integration and alignment between ITSM and ITOM processes for end-to-end service delivery. Platform Governance & Best Practices: • Define governance processes, development standards, and technical best practices for the platform. • Establish guardrails for platform performance, scalability, and maintainability. Integration and Automation: • Integrate ServiceNow with third-party systems (e.g., monitoring tools, cloud providers, CI/CD pipelines). • Leverage Flow Designer, Integration Hub, and other automation tools for streamlining workflows. Stakeholder Collaboration: • Collaborate with business stakeholders, process owners, and technical teams to align platform capabilities with business needs. • Provide technical leadership and guidance to ServiceNow developers and administrators. Continuous Improvement: • Stay up-to-date with ServiceNow’s latest releases and features, recommending adoption where applicable. • Drive innovation by exploring new ServiceNow modules and solutions to enhance business outcomes. Required Skills and Experience: Technical Expertise: • 8+ years of experience with ServiceNow, with at least 4 years in an architect role. • Strong hands-on expertise in ITSM and ITOM modules, including CMDB design and maintenance. • Experience with scripting languages (e.g., JavaScript, AngularJS) and development on the ServiceNow platform. • Proficiency in MID Server configuration, ServiceNow Discovery, and Service Mapping. • Experience with Event Management, Orchestration, and Cloud Management integrations. Architecture & Leadership: • Proven ability to design and document architectural solutions for complex business requirements. • Experience in platform upgrade planning and execution. • Strong leadership and mentoring skills to guide technical teams. Integration & Automation: • Experience with REST/SOAP APIs and integration with third-party systems. • Hands-on experience with Flow Designer and Integration Hub. Soft Skills: • Excellent communication and presentation skills, capable of interacting with stakeholders at all levels. • Strong analytical and problem-solving abilities. • Ability to manage multiple priorities and deliver results under pressure. Preferred Qualifications: • Certified ServiceNow System Administrator (CSA). • Certified Implementation Specialist (CIS) in ITSM and/or ITOM. • Experience with other ServiceNow modules (e.g., SecOps, HRSD, GRC, CSM) is a plus. • Familiarity with Agile/Scrum methodologies. • Cloud infrastructure knowledge (AWS, Azure, or GCP).

bout Client: Our Client is a global IT services company headquartered in Southborough, Massachusetts, USA. Founded in 1996, with a revenue of $1.8B, with 35,000+ associates worldwide, specializes in digital engineering, and IT services company helping clients modernize their technology infrastructure, adopt cloud and AI solutions, and accelerate innovation. It partners with major firms in banking, healthcare, telecom, and media. Our Client is known for combining deep industry expertise with agile development practices, enabling scalable and cost-effective digital transformation. The company operates in over 50 locations across more than 25 countries, has delivery centers in Asia, Europe, and North America and is backed by Baring Private Equity Asia. Job Title: ServiceNow developer Skills : Servicenow , HRSD, Javascript,Angular JS Job Locations: Hyderabad Experience: 6 – 10 Years Budget: 13 – 18 LPA Education Qualification : Any Graduation Work Mode: Hybrid Employment Type: Contract Notice Period: Immediate - 15 Days Interview Mode: 2 Rounds of Technical Interview + 1 round is Face to Face Discussion Job Description: ServiceNow developer Responsibilities: Design, develop, and implement custom applications and workflows using ServiceNow's scripting languages (JavaScript, AngularJS) Create and customize ServiceNow forms, scripts, and UI pages to meet business requirements Leverage UI Builder to create modern, user-friendly interfaces Manage ServiceNow instance configuration, including user roles, security access controls (ACLs), and business rules Configure and maintain ServiceNow Now Assist, Virtual Agent, HR Service Delivery (HRSD) modules, including case management, knowledge management, and reporting Implement workflows and automation to streamline HR processes Design and develop virtual agent conversations and integrations to provide automated support to users Create and manage automated workflows using Flow Designer to streamline processes and reduce manual effort Manage and maintain knowledge articles, categories, and search configurations to improve knowledge accessibility Configure and customize Employee Center Pro to provide a seamless employee experience Write SQL queries and use Glide scripting to retrieve and manipulate data from the ServiceNow database Technical Skills and Experience: Strong proficiency in JavaScript and ServiceNow scripting languages (JS, AngularJS) Solid understanding of ServiceNow core concepts, including configuration, scripting, and workflow automation Experience with ServiceNow Now Assist, HRSD, Virtual Agent, Flow Designer, Integration Hub, and UI Builder Knowledge of REST/SOAP APIs and web services Experience with database queries (SQL, Glide) Strong problem-solving and analytical skills Excellent communication and interpersonal skills Ability to work independently and as part of a team. Interested Candidates please share your CV to hajeera.s@people-prime.com

Hi All, Greetings form HCLTech!! We are looking for candidates with Avaloq skills. Location: Bangalore, Chennai, Hyderabad, Pune and Noida Notice Period- Immediate Joiner- 30 Days. Experience- 5-13 Yrs Job Description: Skill Matrix: Unix - Hands on-Mandatory Oracle SQL - Hands on- Mandatory Service Now or Any incident management tool Autosys - Hands on- Mandatory Splunk/AppDynamics/Grafana - Hands on Big Panda- Preferable ITIL Support Process Knowledge- Mandatory #Unix #OracleSQL #Servicenow #Autosys #ITIL

Job ID: 40414 | Location: Airoli, Maharashtra, India To ensure seamless IT support and operational continuity by efficiently managing service requests, driving resolution in line with SLAs, collaborating with global teams, and enhancing service delivery through data-driven insights, vendor management, and proactive process improvements Responsibilities Handle IT support requests through phone, email, or ticketing system. Install and update software, ensuring systems remain secure and up-to-date. Coordinate with field engineers to resolve issues promptly and within SLA timelines. Collaborate with Local and Global IT teams for seamless issue resolution. Monitor SLA adherence, ensuring timely assignment and first response to all tickets. Analyze ticket trends to identify recurring issues and drive process improvements. Investigate high-volume ticket categories, address root causes, and recommend preventive solutions. Oversee vendor lifecycle management—from onboarding to renewal or exit. Track vendor performance and ensure compliance with agreed SLAs. Assist in IT budget planning, forecasting, and managing invoice/billing processes.

Req ID: 327432 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Integration Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Lead Platform Administrator (SSIS,IIS,biztalk,Informatica,Azure TFS ) Managing all aspects of the platform, including user accounts, permissions, and configurations. Work on patching activities and remediate vulnerabilities. Mentoring and guiding a team of administrators, delegating tasks, and ensuring efficient workflow. Providing technical support to users, resolving issues, and documenting solutions. Handling data migrations, data loading, and data security. Identifying unused or underutilized features, suggesting improvements, and implementing new functionalities. Supporting the platform's integration with other applications and systems. Executing configuration changes, implementing new features, and managing updates. Ensuring the platform meets regulatory and security requirements. Creating and maintaining documentation for platform procedures and training materials. Participating in projects related to platform enhancements and new implementations. Collaboration: Working with cross-functional teams, including development, product, and business units. Keeping current with new platform releases, features, and best practices. Effectively communicating technical information to both technical and non-technical audiences. Deep understanding of the platform being administered (e.g., Azure, ServiceNow, Databricks,SSIS,SSRS,Informatica,Biztalk,Implementing CI\CD pipelines). Good knowledge in developing SSRS reports and SSIS packages Strong leadership, communication, and interpersonal skills. Ability to identify, analyze, and resolve complex technical issues. Experience with data migration, data loading, and data warehousing. Ability to manage and execute changes in a complex environment. Familiarity with project management methodologies and tools. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

At Takeda, we are guided by our purpose of creating better health for people and a brighter future for the world. Every corporate function plays a role in making sure we — as a Takeda team — can discover and deliver life-transforming treatments, guided by our commitment to patients, our people and the planet. People join Takeda because they share in our purpose. And they stay because we’re committed to an inclusive, safe and empowering work environment that offers exceptional experiences and opportunities for everyone to pursue their own ambitions. Job ID R0150950 Date posted 08/04/2025 Location Bengaluru, Karnataka I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’sPrivacy Noticeand Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description ServiceNow Senior Software Engineer The Future Begins Here At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. Bangalore, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement. At Takeda’s ICC we Unite in Diversity Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team. The Opportunity As a ServiceNow Senior Software Engineer, you will lead the design, development, configuration, and occasional customization of ServiceNow applications, with a primary focus on Customer Service Management (CSM), Finance Operations Management (FOM and related modules. You will deliver new functionality, support the entire development lifecycle, and help address product-related incidents. Serving as a subject matter expert for ServiceNow CSM and Finance, you will streamline Takeda’s CSM & Finance processes with robust and efficient solutions. Responsibilities Architect and lead the development of solutions specifically focused on the ServiceNow Customer Service Management (CSM) and Finance Operations Management (FOM) modules. Collaborate with Product Teams to translate requirements into solution designs, prioritizing a seamless user experience. Make Key Technical Decisions (front-end, back-end, APIs) in coordination with key stakeholders. Estimate Work based on user stories and wireframes, ensuring alignment with sprint/release deadlines. Demo Features to stakeholders via show-back sessions or product demos. Mentor Junior Team Members by reviewing pull requests and providing technical guidance. Configure and Enhance product features through scripting (Script Includes, Business Rules, Flow Designer), extending the ServiceNow data model as necessary. Develop and Maintain Automated Tests using the ServiceNow Automated Test Framework and unit tests. Manage Deployments with Application Repository, Update Sets, Source Control, and Pipeline tools. Collaborate with CSM & Finance teams to understand their requirements and translate them into technical solutions using the ServiceNow Customer Service Management (CSM) and Finance Operations Management (FOM) modules. Train and Support CSM & Finance users to ensure efficient adoption of new ServiceNow capabilities Stay current with the latest features and best practices related to the CSM & FOM modules and incorporate them into the solutions. Leverage Takeda Agile SDLC for code management, integration, and deployment, adhering to both ServiceNow and Takeda standards. Skills and Qualifications Bachelor’s degree or higher in Computer Science/Information technology; or relevant work experience. 6+ years of ServiceNow solution development, with 3+ years specifically focused on Service Management (CSM) and Finance Operations Management (FOM) modules. Strong understanding of CSM & Finance processes and how they can be automated and improved using ServiceNow CSM and FOM modules. Strong experience in JavaScript (ES12 refactoring a plus). Experience configuring ServiceNow CSM and Finance modules including service portals, case management workflows, service catalogs and knowledge bases, analytics Familiarity with Integrating CSM with other systems (e.g., CRM, ERP.) Excellent communication skills with ability to communicate complex technical concepts and align organization on decisions. Fluent English (both written and oral). What Takeda Can Offer You Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people. At Takeda, you take the lead on building and shaping your own career. Joining the ICC in Bangalore will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth. Benefits It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are: Competitive Salary + Performance Annual Bonus Flexible work environment, including hybrid working Comprehensive Healthcare Insurance Plans for self, spouse, and children Group Term Life Insurance and Group Accident Insurance programs Health & Wellness programs including annual health screening, weekly health sessions for employees. Employee Assistance Program 5 days of leave every year for Voluntary Service in additional to Humanitarian Leaves Broad Variety of learning platforms Diversity, Equity, and Inclusion Programs No Meeting Days Reimbursements – Home Internet & Mobile Phone Employee Referral Program Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 days) About ICC in Takeda Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day. As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization. Locations IND - Bengaluru Worker Type Employee Worker Sub-Type Regular Time Type Full time

Req ID: 336376 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ServiceNow Integration Developer to join our team in Delhi, Delhi (IN-DL), India (IN). ServiceNow Integration Developer Experience: Overall 4+ years ServiceNow: 2+ Years Modules managed in ServiceNow: Should have fair idea about all ITSM modules with good hands-on experience in at least below. 1. Incident Management 2. Change Management 3. Problem Management 4. Request Management 5. Configuration Management 6. Knowledge Management 7. Agent & NOW Mobile app customization Additional modules (good knowledge if not working experience) 1. AMDB 2. Release Management 3. Survey Management 4. Agile 2.0 5. Virtual Agent 6. Artificial Intelligence 7. Machine Learning 8. Agent Workspace 9. Walk-up experience Key Areas: 1. Strong in Integrations in ServiceNow. Should have done H2H Integrations (ITSM tool to ITSM tool bi-directional), Tools Integrations (e.g. Splunk, Netcool, SNOW CMDB, SolarWinds, TrueSight etc.) 2. Should have done/managed instance upgrades 3. Should have good experience working on Domain Separated instance 4. Should have interacted with ServiceNow via HI on case-by-case basis Components worked on: 1. Workflows 2. Flow designer 3. Service Portal 4. Integration Hub 5. Basic ones like Business Rules, Script Includes, Script Actions, UI Actions, UI Policies, Data Policies, Client Scripts, ACLs etc. Minimum Certifications: 1. ServiceNow Admin 2. Certified Application Developer 3. ITIL Foundation About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : ServiceNow App Engine Good to have skills : ServiceNow IT Service Management Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, your typical day involves serving as the primary liaison between clients and the systems or applications they utilize. You will focus on maintaining high-quality service through effective communication, ensuring that our world-class systems operate smoothly. Your role requires a deep understanding of product functionalities, enabling you to accurately diagnose client issues and design appropriate resolutions, thereby enhancing user satisfaction and system performance. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Engage in continuous learning to stay updated with the latest system features and enhancements. - Collaborate with cross-functional teams to ensure seamless integration and functionality of applications. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow App Engine. - Good To Have Skills: Experience with ServiceNow IT Service Management. - Strong analytical skills to troubleshoot and resolve technical issues effectively. - Ability to communicate complex technical information clearly to non-technical stakeholders. - Experience in documenting processes and creating user guides for system functionalities. Additional Information: - The candidate should have minimum 3 years of experience in ServiceNow App Engine. - This position is based at our Hyderabad office. - A 15 years full time education is required., 15 years full time education

At Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability – the Elanco Healthy Purpose™ – to advance the health of animals, people, the planet and our enterprise. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals’ lives better makes life better – join our team today! Your Role: Workday Integrations Product Engineer As a Workday Integrations Product Engineer, you will work with Product Management and Product Designers in an Agile DevOps model to continuously introduce new integration capabilities. Your role will secure sensitive personal information to ensure seamless joiner, mover, and leaver experiences, ultimately increasing worker productivity. Your Responsibilities: Collaborate with Product Management and Product Designers to develop and implement new integration capabilities. Secure sensitive personal data and ensure smooth onboarding, role changes, and offboarding processes. Redesign architecture and business processes for integrations, focusing on personalized error handling, automated monitoring, self-healing resiliency, and data integrity. Utilize tools such as Workday Studio, Cloud Connect, Ox 2.0, Boomi, GCP, Azure, PowerBi, Monday.com, and ServiceNow for support and workflows. Develop creative solutions to complex problems and contribute to lasting impacts on health and climate initiatives. What You Need to Succeed (minimum qualifications): Proven experience with Workday Studio, Boomi, GCP, PECI, and WECI integration patterns. Strong understanding of cloud platforms and tools (GCP, Azure). What will give you a competitive edge (preferred qualifications): Excellent problem-solving skills and ability to innovate. Collaborative mindset with a focus on teamwork and delivering results. Strong commitment to security and data integrity. Additional Information: Travel: Limited travel up to 10% to US /UK Location: India, Bangalore Don’t meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles! Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

Provide first-level support for hardware and software issues (e.g., desktops, laptops, printers, scanners) Respond to and resolve user tickets and service requests, often using tools like ServiceNow, Jira, or Freshservice. Perform basic troubleshooting on: Windows operating systems Microsoft Office suite Email clients O365 Internet and network connectivity Install and configure desktop operating systems and standard software. Handle password resets, user login issues, and basic account management.

Challenge Yourself and Impact the Future! Element Solutions Inc. (NYSE: ESI) is a global specialty chemicals leader offering advanced solutions across electronics, automotive, industrial finishing, packaging, and energy markets. With 4,500+ employees in 50+ countries, we deliver innovation that drives performance. More info: Investor Relations: Element Solutions inc. (ESI) Who are we looking for? The SAP ABAP-BTP Development Operations Lead, CoE will provide governance, oversight, and technical leadership across the SAP development landscape, including ABAP, SAP BTP, and S/4HANA environments. The role ensures adherence to clean-core principles and SAP best practices, enabling scalable, high-performing solutions. In addition to leading production support and development, the architect will enforce design standards, drive modernization, and support the global template across all SAP deployments. What will you be doing? Lead ABAP/BTP support operations, ensuring stability in ECC, S/4HANA, and BTP Enforce clean-core dev standards; govern change control and custom code compliance Troubleshoot critical issues, perform RCA, debug, and resolve escalated incidents Maintain SLAs for development tickets via ServiceNow; coordinate with global teams Oversee custom object lifecycle (RICEFW), ensuring audit and SOX readiness Support Fiori/UI5 and RAP-based solutions in alignment with UX and performance goals Monitor and optimize BTP usage, integration flows, and system performance Collaborate with architects and functional leads for template-aligned solutions Lead patch impact analysis, retrofit, and regression testing for dev objects Drive continuous improvement in dev operations with CI/CD, test automation, and logs Mentor developers, conduct reviews, and ensure knowledge retention Document changes, provide release notes, and manage technical artifacts in SNOW Coordinate go-live readiness: access controls, deployment, and rollback plans Engage with SAP support (OSS) and partners for issue resolution and roadmap alignment Who are You? Bachelor’s in Engineering or equivalent 12+ yrs SAP ABAP (S/4, CDS, AMDP, tuning) 3+ yrs SAP BTP (CAP, Node.js, Fiori/UI5, APIs) Full-cycle S/4 implementation & ECC migration Experience with CPI, CI/CD (Azure DevOps) Strong in SAP governance, audit, and security Skilled in issue resolution, delivery, and collaboration Effective with remote, cross-functional teams Clear communicator (written & verbal) What competencies will you need? Change Management : Embraces challenges and drives execution Creativity : Innovates within global template and clean core design Customer Focus : Understands and meets business needs Results Orientation : Takes accountability and delivers outcomes Self-Development : Continuously seeks growth and learning We are Offering... As part of our team here, in addition to a competitive Gross Salary you will be eligible to participate in a generous performance related bonus scheme. In addition, you will receive 3 comprehensive insurance benefits 1. GMC (Self/ Spouse and 2 Kids – INR 5 Lakhs coverage), 2. GPA – 5 Times of Annual Salary sum assured for Employee, 3. GTLI - 5 Times of Annual Salary sum assured for Employee. Also as an Employee benefit we offer free 2 meals on all working days. Equal Opportunity Employer All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Key Responsibilities Design and architect scalable ServiceNow solutions aligned with business requirements Lead ServiceNow platform administration including user management roles groups and access controls Implement and optimize ITSM modules such as Incident Problem Change Request and CMDB Collaborate with stakeholders to gather requirements and translate them into technical specifications Ensure platform stability performance and compliance with governance standards Develop and maintain technical documentation architecture diagrams and best practices Provide guidance and mentorship to ServiceNow developers and administrators Stay updated with ServiceNow releases and recommend upgrades or enhancements Required Skills Qualifications Proven experience as a ServiceNow Architect or Senior Developer Strong hands on experience with ServiceNow Administration and ITSM modules Deep understanding of ServiceNow platform architecture scripting JavaScript and integrations REST SOAP APIs Experience with ServiceNow workflows Business Rules UI Policies and ACLs Knowledge of CMDB design and maintenance Familiarity with ITIL framework and ITSM best practices Excellent problem-solving communication and stakeholder management skills ServiceNow certifications eg Certified System Administrator Certified Implementation Specialist are a plus Preferred Qualifications Experience with other ServiceNow modules like HRSD CSM or SecOps Exposure to Agile methodologies and DevOps practices Experience in multi instance ServiceNow environments About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Join the leader in entertainment innovation and help us design the future. At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, you’ll see and hear the results of your work everywhere, from movie theaters to smartphones. We continue to revolutionize how people create, deliver, and enjoy entertainment worldwide. To do that, we need the absolute best talent. We’re big enough to give you all the resources you need, and small enough so you can make a real difference and earn recognition for your work. We offer a collegial culture, challenging projects, and excellent compensation and benefits, not to mention a Flex Work approach that is truly flexible to support where, when, and how you do your best work. The Work Innovation team at Dolby is focused on transforming how we work and continually enhancing our digital employee experience through our systems, processes, and communications. We aim to innovate and evolve our systems, processes, and people to meet the moment of immense change, and opportunities, brought about by new technologies and business needs. We are excited to build and expand our team in Bangalore and are looking for a Senior ServiceNow Analyst to join us. This role focuses on creating custom solutions, automations, and integrations that enhance our employee experience and streamline our People & Places processes. The role will focus on configuration, optimization, and support of the ServiceNow Human Resources Service Delivery (HRSD) and Workplace Service Delivery (WSD) modules. This role will partner with People, Places, IT, and cross-functional teams to enhance the overall ServiceNow employee experience. Key Responsibilities: Configure and maintain HRSD & WSD modules including Case Management, Knowledge Management, Lifecycle Events, Indoor Mapping and Maintenance Management and Employee Service Center Pro. Collaborate with People, Places & IT teams to gather requirements, design solutions and implement enhancements in ServiceNow. This includes evaluating and implementing AI features. Support knowledge base governance and content accuracy across teams. Create and maintain documentation and user guides for HRSD & WSD processes. Assist with system upgrades including evaluating and testing of new features and enhancements in collaboration with IT. Monitor system performance and resolve user-reported issues in collaboration with IT. Analyze usage metrics and feedback to drive continuous improvement and user adoption. Contribute to the planning and execution of systems-related projects. Qualifications: Bachelor’s degree in Information Systems, Human Resources, or related field. 3+ years of experience in configuring and supporting ServiceNow, with some of that experience in HRSD or WSD. A passion for enhancing the digital employee experience. A good understanding of HR processes and ServiceNow architecture to support them. Ability to translate business needs into technical requirements and solutions. Familiarity with integrations between ServiceNow and HRIS platforms. Excellent communication and interpersonal skills, with the ability to collaborate effectively with global teams. Ability to work autonomously and as part of a team. Strong attention to detail and ability to maintain confidential information. ServiceNow HRSD Fundamentals certification preferred. Exposure to Virtual Agents, or other AI features in ServiceNow preferred

Job Title: ServiceNow HRSD Architect Location: Remote/Hybrid - Manila Employment Type: Full-Time Experience Required: 10+ years in IT, with 5+ years in ServiceNow HRSD Job Summary: We are seeking a highly skilled ServiceNow HRSD Architect to lead the design and implementation of ServiceNow's HR Service Delivery (HRSD) solutions. This individual will work closely with HR and IT stakeholders to architect scalable, efficient, and user-centric solutions on the ServiceNow platform. ServiceNow HRSD (Human Resources Service Delivery) Implementation Consultant/Developer will be responsible for configuring, customizing, and implementing the HRSD module within the ServiceNow platform, focusing on streamlining HR processes and improving employee experience. This role involves working with HR business stakeholders, HR system administrators, and IT teams to deliver solutions that enhance HR service delivery and integrate with other enterprise systems. Certified HRSD professional (Strongly preferred) Key Responsibilities: Lead the design, architecture, and deployment of ServiceNow HRSD solutions. Define technical strategies and governance for HRSD implementations. Collaborate with HR teams to gather requirements and translate them into technical solutions. Design and configure core HRSD applications including Case and Knowledge Management, Employee Service Center, and Lifecycle Events. Guide and mentor development teams during solution implementation. Ensure integration with third-party systems (e.g., Workday, SAP SuccessFactors, etc.) Develop and maintain documentation including design specifications and architecture diagrams. Ensure platform scalability, security, and performance optimization. Conduct architecture reviews and participate in governance processes. Stay updated on new ServiceNow HRSD features and recommend adoption where beneficial. Required Skills and Qualifications : Proven experience as a ServiceNow Architect, particularly in HRSD. In-depth knowledge of ServiceNow platform capabilities and best practices. Strong understanding of HR processes and employee lifecycle. Hands-on experience with ServiceNow Studio, Flow Designer, and IntegrationHub. Experience with HRSD modules: Case Management, Knowledge Management, Onboarding/Lifecycle Events, and Employee Service Center. Proficiency in scripting (JavaScript, Glide API). Experience integrating ServiceNow with HR systems like Workday or SAP SuccessFactors. ServiceNow Certified Implementation Specialist – HRSD (preferred). Excellent communication, stakeholder management, and leadership skills. Preferred Qualifications : ServiceNow Certified System Administrator. Familiarity with Agile project management practices. Experience with global HR transformation projects. Exposure to other ServiceNow modules (ITSM, ITOM, etc.) is a plus.

Key Responsibilities Design and architect scalable ServiceNow solutions aligned with business requirements Lead ServiceNow platform administration including user management roles groups and access controls Implement and optimize ITSM modules such as Incident Problem Change Request and CMDB Collaborate with stakeholders to gather requirements and translate them into technical specifications Ensure platform stability performance and compliance with governance standards Develop and maintain technical documentation architecture diagrams and best practices Provide guidance and mentorship to ServiceNow developers and administrators Stay updated with ServiceNow releases and recommend upgrades or enhancements Required Skills Qualifications Proven experience as a ServiceNow Architect or Senior Developer Strong hands on experience with ServiceNow Administration and ITSM modules Deep understanding of ServiceNow platform architecture scripting JavaScript and integrations REST SOAP APIs Experience with ServiceNow workflows Business Rules UI Policies and ACLs Knowledge of CMDB design and maintenance Familiarity with ITIL framework and ITSM best practices Excellent problem-solving communication and stakeholder management skills ServiceNow certifications eg Certified System Administrator Certified Implementation Specialist are a plus Preferred Qualifications Experience with other ServiceNow modules like HRSD CSM or SecOps Exposure to Agile methodologies and DevOps practices Experience in multi instance ServiceNow environments

About ValGenesis ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle. Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: https://www.youtube.com/watch?v=tASq7Ld0JsQ About the Role: The Asset & Vendor Management Specialist is responsible for overseeing the full lifecycle of company-owned assets, with a key focus on re-counseling employees during offboarding or asset-related violations. The role also includes managing vendor relationships, negotiating service-level agreements, and ensuring cost-effective procurement and support services. Key Responsibilities Vendor Management & Negotiations Lead vendor negotiations for contracts, renewals, and pricing—ensuring competitive rates and favorable terms. Manage vendor relationships across categories such as IT hardware suppliers, logistics partners, AMC providers, etc. Evaluate vendor performance regularly against SLAs, cost benchmarks, and service quality metrics. Coordinate vendor onboarding, contract documentation, and compliance with procurement policies. Serve as a single point of contact for escalations, issue resolution, and performance disputes with vendors. Asset Management & Re-Counseling Maintain accurate records of all IT and non-IT assets issued to employees using asset tracking tools. Coordinate timely recovery of assets from separated employees, including follow-ups and re-counseling sessions where returns are delayed or non-compliant. Conduct re-counseling discussions to reinforce asset return policies and facilitate amicable closure. Work closely with HR and IT to align exit clearance processes with asset recovery protocols. Generate periodic reports on asset status, overdue returns, and recovered/non-recovered assets. Ensure refurbishing, reallocation, or write-off of returned equipment as per company policy. Office Administration Support Manage inventory of office supplies and coordinate timely restocking based on usage trends Liaise with facility management, security, and housekeeping teams to ensure smooth daily operations Support travel and accommodation arrangements for employees and visitors, as required Coordinate office events, internal meetings, and logistics (venue, refreshments, equipment setup) Required Skills & Qualifications Bachelor’s degree in Business Administration, Operations, IT, or related field. 3–5 years of experience in asset management, procurement, or vendor management roles. Working knowledge of asset management tools (e.g., Freshservice, ServiceNow, Zoho). Experience in vendor negotiations and contract lifecycle management. Strong communication and interpersonal skills to handle internal stakeholders and external vendors. Assertiveness and clarity in re-counseling discussions with employees. Exposure to IT asset lifecycle planning and AMC tracking. (Preferred) Familiarity with logistics coordination and return-to-vendor procedures. (Preferred) Experience working in mid-size or fast-paced startup environments. (Preferred) High level of integrity and discretion when handling company assets and sensitive employee cases. Problem-solving and follow-through orientation. Ability to balance firmness with professionalism during employee interactions. We’re on a Mission In 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard. Today, we continue to push the boundaries of innovation ― enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations. The Team You’ll Join Our customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission. We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done. We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward. We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader. How We Work Our Chennai, Hyderabad and Bangalore offices are onsite, 5 days per week. We believe that in-person interaction and collaboration fosters creativity, and a sense of community, and is critical to our future success as a company. ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.

Inviting applications for the role of Assistant Vice President, Solutions! In this role, you will be responsible for leading the solution development team and response efforts for RFI, RFP, and proactive proposals, as well as point of view presentations for prospective clients. Your primary responsibilities will include liaising with BD, GRM teams to understand potential opportunities, working with the solutions team to convert opportunities into deals, and participating in solution building aspects such as articulating Genpact capabilities, understanding client situations & challenges, and designing target operating models. You will also lead solution discussions with various functional teams at Genpact throughout the deal lifecycle, participate in client visits and oral presentations, and collaborate with the Marketing team to articulate Genpact capabilities and solutions. Qualifications we seek in you! Minimum Qualifications / Skills: - Hands-on experience in leading client engagements, with a preference for exposure in Re-Engineering, Transitions, and Diagnostics/Sol Id - Strong leadership and interpersonal skills to effectively lead and participate in teams - Experience in leading client interactions and project teams - Interest and curiosity to stay informed about market developments by engaging with internal and external specialists Preferred Qualifications/ Skills: - Solid foundational knowledge of P&C value chain, Claims & Underwriting - Experience in handling Operations, setting up new engagements, and ramp ups - Experience working across multiple geographies - Experience with ServiceNow/SalesForce/AWS/Azure will be preferred - Cloud certification is a plus Location: Gurgaon,

SALARY : 10LPA - 15LPA Role : .NET Developer + Production support (.NET, SQL Server, ServiceNow/Jira) Location : Bangalore (In-Office) Experience : 2 Years Job Type : Full-Time / Night Shift Department : IT / Application Support Job Summary We are looking for a proactive and technically sound Production Support Engineer with 2 years of experience in .NET Development & Production support, and SQL Server. The role involves supporting critical business applications, handling incidents, troubleshooting issues, and ensuring application stability in a production environment. This is a full-time, shift-based role located in Bangalore (work from office). Key Responsibilities Provide L1/L2 production support for.NET applications. Monitor system and application logs to proactively identify and resolve issues. Analyze and troubleshoot SQL Server issues including queries, stored procedures, and performance tuning. Respond to incidents, service requests, and change requests within defined SLAs. Work closely with development, infrastructure, and QA teams to resolve application-related issues. Participate in shift rotations and on-call support as per team schedules. Maintain knowledge base and support documentation for recurring issues. Required Skills & Experience Minimum 2 years of experience supporting VB.NET and ASP.NET applications. Solid hands-on experience with SQL Server - writing/debugging queries, stored procedures, performance optimization. Familiarity with IIS, Windows Server environment, and application configuration. Strong problem-solving and troubleshooting skills. Experience with ticketing systems like JIRA, ServiceNow, or equivalent. Good communication skills and ability to coordinate with cross-functional teams. Preferred Qualifications Exposure to 24x7 production environments. Awareness of ITIL processes (incident, problem, change management). Shift Details Night shift and weekend support (as per business need). Availability for on-call support during off-hours when required. Education Bachelor's degree in Computer Science, Information Technology, or a related discipline. (ref:hirist.tech)