ServiceNow ITSM Developer

5 - 10 years

7 - 12 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Role:

ITSM Developer

Experience

Shifts:

Work Shift

We are looking for a ServiceNow ITSM Implementation Specialist to identify, design and deliver larger or more complex architectures, strategies and specific solutions through the ServiceNow platform. The role holder will:

  • Have an in depth knowledge of the ServiceNow Platform, from the technology, development, integration an d modules, to design,develop, implement and test modules in line with agreed timelines, budget, costs, quality and development standards.
  • Provide integration facilities and provisions logistics on ServiceNow implementation projects, for the required customer integrations.
  • Suggest and implement proposals for process improvements within projects, once agreed.
  • Use new technologies and methods actively to develop competitive services on customer projects.
  • Provide technical documentation on modules / products, following company standards on customer projects.
  • Maintain high level of product and solution knowledge and maintains an up to date skills profile in ServiceNow and Java Scripting, HTML.
  • Ability to drive business requirements and take an active/leading rol e with customer stakeholders including C level / director level / users.
  • Designing and configuring ServiceNow ITSM suites
  • Coordinate with your respective Product System Administrator counterpart and/or Platform System Administrator (if applicable) and assist when new
  • ServiceNow patches/releases are applied to instances
  • Providing ServiceNow configuration assistance including, but not limited to: data imports and software integrations
  • Assisting in troubleshooting patch / release management issues focusing on ITSM
  • Develop UI forms, fields, notifications and workflows
  • Maintain JavaScript server/client code
  • Create, monitor, modify, and publish service catalog workflows with approvals
  • Create an access control rule (ACL)

Location - Bengaluru,Chennai,Hyderabad,Noida,Pune

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