ServiceNow Expert

Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience.
Job Description:As a ServiceNow Expert, youll contribute to the design, development, and maintenance of business-critical applications on the ServiceNow platform. Youll work on projects that enhance internal services and automation, gaining exposure to global-scale operations while collaborating with senior developers and architects.Key Responsibilities:Develop, configure, and enhance ServiceNow modules like ITSM, HRSD, and custom apps using best practices. Implement business logic using scripting (client/server side), Flow Designer, and UI policies.Participate in design reviews, peer coding sessions, and sprint planning activities. Support integrations using REST APIs and MID Servers with external enterprise systems.Contribute to testing and deployment activities, including ATF and CI/CD pipelines.Create documentation, user guides, and support materials.Technical Skills & Tools:JavaScript, Glide API, Flow DesignerServiceNow Studio, App Engine StudioITSM, HRSD, CMDB, Service Catalog, Knowledge ManagementREST/SOAP integrationsAgile tools (JIRA), Git, Jenkins (optional but nice to have)Possesses prior development experience in other programming languages such as Java, C++, and Python, demonstrating versatility and adaptability across different technology stacksIdeal Candidate Profile:5-7 years of hands-on ServiceNow development experience in a professional settingStrong understanding of platform configuration and customizationAt least one active ServiceNow certification (CSA mandatory, CAD)Solid problem-solving, communication, and debugging skillsMotivated to grow toward a senior developer or architect trackCore Competencies:Ownership and delivery mindsetTechnical curiosity and willingness to learn\Quality and detail-orientedTeam player with effective collaboration skillsGood to have Skills :Excellent customer interfacing skills.Excellent written and verbal communication skills.Participating in Daily Standups and weekly reviewsStrong attention to detail and outstanding analytical and Problem-solving skills.Understanding of Business, emerging technologies in relevant industry (Banking/CIAM ) , strong understanding of trends (market and technology) in areas of specialization.

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