678 Servicenow Development Jobs - Page 21

Role & responsibilities Must-Have 1. Strong understanding of ServiceNow best practices 2. Proven track record from developing and operating ServiceNow (4+ years) 3. Experience in working according to agile, scrum or SAFe principles 4. Experience of working with Integrations, E-bonding is preferred 5. Experience in Production support of ServiceNow 6. Certified System Admin (CSA) 7. Strong analytical skills, communication, and presentation skills 8. Ability to manage customer and stakeholder expectations. Consultancy experience will be advantageous 9. Have the drive and determination to learn and continuously share your knowledge with others 10. University degree in Computer Science or equivalent 11. Pro-activeness 12. Being articulate & communicate effectively Good-To-Have 1. Certified Application Developer (CAD) and other ServiceNow Certifications. 2. Understanding on Business Processes and able to understand application design 3. Experience working with Onsite-Offshore model 4. Knowledge of ITIL 5. Experience from working in CI/CD pipelines 6. Good knowledge of JavaScript, AJAX, XML, JSON, CSS and HTML 7. Experience in Angular JS, jQuery, Node.js and Apache Jelly

Description We are seeking an experienced ServiceNow Architect to lead the design and implementation of ServiceNow solutions in our organization. The ideal candidate will have a deep understanding of the ServiceNow platform and a proven track record of delivering high-quality solutions that meet business needs. Responsibilities Design and implement ServiceNow solutions to meet business requirements. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Develop custom applications and enhancements on the ServiceNow platform. Perform system administration tasks including user management, role assignments, and security controls. Integrate ServiceNow with third-party applications using APIs and web services. Provide technical guidance and mentorship to team members and stakeholders. Ensure best practices and standards are followed in ServiceNow development and deployment. Skills and Qualifications 8-16 years of experience in ServiceNow implementation and administration. Strong knowledge of ServiceNow modules including Incident, Problem, Change, and Asset Management. Experience in ServiceNow scripting (Client Scripts, Business Rules, Script Includes, etc.). Familiarity with ServiceNow ITIL processes and best practices. Proficient in ServiceNow integration techniques (REST, SOAP, etc.). ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer) are preferred. Excellent problem-solving skills and ability to work in a fast-paced environment. Strong communication and interpersonal skills to collaborate with cross-functional teams.

Job description, Hiring for ServiceNow with experience range 3-5 years Mandatory Skills: ServiceNow developer, ITOM Education: BE/B.Tech/MCA/M.Tech/MSc./MS Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

ServiceNow Developer – Asset Management What you will do As a ServiceNow Administrator - Asset Management, you will be responsible for the day-to-day administration, maintenance, and support of the ServiceNow platform, focusing on IT Operations Management (ITOM) and IT Asset Management (ITAM) modules, including Cloud Discovery, Optimization, and Governance. Your primary responsibilities will include request fulfillment, incident response, platform maintenance, and general system administration. Additionally, you will assist with junior developer tasks such as creating workflows, troubleshooting technical issues, and performing application configurations. You will work closely with internal stakeholders to ensure the platform operates smoothly and that IT asset data is properly managed, governed, and optimized. Roles & Responsibilities: Provide daily administrative support for ServiceNow ITOM and ITAM modules, focusing on Cloud Discovery, Optimization, and Governance Fulfill service requests related to IT asset management, platform configuration, and user access, ensuring timely and accurate delivery Respond to incidents and resolve platform issues related to ITOM and ITAM, minimizing downtime and service disruption Perform regular platform maintenance tasks, including patching, upgrades, and health checks to ensure optimal performance Assist with the configuration and management of workflows, asset tracking, and governance processes within the ITAM and ITOM modules Conduct customizations such as form creation, field configuration, and notification setup to meet evolving business needs Support the discovery and optimization of cloud resources, ensuring that IT assets are efficiently tracked and managed Collaborate with senior developers or platform owners to troubleshoot and resolve more complex technical issues Manage role-based access control (RBAC) for ITOM and ITAM modules, ensuring that security and compliance standards are maintained Assist in monitoring IT asset lifecycle management, ensuring assets are properly recorded, utilized, and decommissioned Provide end-user support for IT asset-related inquiries and troubleshooting, guiding users in asset management processes Participate in platform-related projects, assisting with testing and implementation of new features or upgrades for IT asset management Create and maintain detailed documentation for system changes, updates, administrative processes, and asset management procedures for future reference and knowledge sharing Stay informed about new ServiceNow features and best practices related to ITOM and ITAM, applying updates to improve platform performance, asset governance, and user satisfaction Basic Qualifications: Master’s degree and 1 to 3 years of Computer Science, IT or related field experience OR Bachelor’s degree and 3 to 5 years of Computer Science, IT or related field experience OR Diploma and 7 to 9 years of Computer Science, IT or related field experience Must-Have Skills: ServiceNow ITOM & ITAM Module Configuration: Experience configuring and supporting ITOM and ITAM modules, including CMDB (Configuration Management Database), Discovery, and Asset Management to track assets and configuration items (CIs). Basic CMDB Management: Knowledge of configuring and maintaining the CMDB, ensuring accurate data collection, relationships between CIs, and supporting the configuration management process. Automation & Workflow Configuration: Proficiency in using Flow Designer or Workflow Editor to automate processes such as asset lifecycle management and discovery scheduling, streamlining IT operations. User Experience & Interface Enhancements: Ability to improve user interfaces for ITOM/ITAM modules, focusing on simplifying asset management and configuration management tasks for end users. Preferred Qualifications: Scripting Fundamentals: Knowledge of JavaScript and Glide API to support minor customizations, client scripts, and business rules within ITOM and ITAM modules. Report & Dashboard Creation: Ability to create custom reports and dashboards that track key ITAM and ITOM metrics such as asset lifecycle status, CI health, and service availability. Configuration Management Process Knowledge: Understanding of best practices for configuration management and asset tracking to support and improve the accuracy and efficiency of IT operations. Cross-Module Support: Willingness to support and integrate other ServiceNow capabilities (e.g., ITSM, SecOps) with ITOM and ITAM for enhanced IT service and operations efficiency. Professional Certifications: ServiceNow Certified System Administrator (Preferred) ServiceNow Certified Application Developer (Preferred) ServiceNow Certified Implementation Specialist (CIS) micro-certifications in ITOM or ITAM (preferred) Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills Work Hours: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required. Potential Shifts (subject to change based on business requirements):Second Shift:2:00pm – 10:00pm IST; Third Shift:10:00 pm – 7:00 am IST. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Equal opportunity statement Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com

As a ServiceNow Developer Asset Management, you will be responsible for designing, developing, and maintaining ServiceNow applications and solutions to meet business needs. You will ensure the availability and performance of critical systems and applications, working closely with product managers, designers, and other engineers to create high-quality, scalable self-service and service management solutions. The scope of work includes ServiceNow modules such as IT Operations Management (ITOM), including Cloud Discovery, Optimization, and Governance, as well as IT Asset Management (ITAM). Additionally, you will contribute to automating operations, monitoring system health, and responding to incidents to minimize downtime. Roles & Responsibilities: Design and implement ServiceNow request catalogs, record producers, workflows, and cross-platform API integrations Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, REST APIs, and ACLs, including advanced scripting logic Develop and maintain data integrations between ServiceNow and other systems Build system integrations and automate processes to improve system efficiency Design and manage ServiceNow mobile applications for supported products Collaborate with product owners, stakeholders, testers, and other developers to understand, estimate, prioritize, and implement solutions Participate in design reviews, requirements gathering, and development of features to support business automation initiatives Conduct code reviews to ensure adherence to best practices and quality standards Maintain detailed documentation of software designs, development processes, and system architecture Monitor system health and performance, taking proactive steps to address potential issues Stay updated with the latest trends and advancements in ServiceNow and related technologies Basic Qualifications: Doctorate Degree OR Masters degree with 4 - 6 years of experience in Computer Science, IT or related field OR Bachelors degree with 6 - 8 years of experience in Computer Science, IT or related field OR Diploma with 10 - 12 years of experience in Computer Science, IT or related field Must-Have Skills: ServiceNow Expertise : Deep knowledge of ITOM and ITAM modules (Discovery, Service Mapping, CMDB, Asset Management) with experience customizing and configuring to meet business needs. Scripting & Integration : Proficiency in JavaScript, Glide API, and building custom workflows, along with experience in REST/SOAP API integrations for connecting external systems. CMDB & Discovery : Strong understanding of ServiceNow CMDB architecture, data models, and best practices, including hands-on experience with Discovery and Service Mapping to track IT assets and configuration items. Troubleshooting & Optimization : Ability to troubleshoot issues within the platform, maintain data integrity in the CMDB, and optimize both workflows and integrations. Preferred Qualifications: Cloud & Infrastructure Knowledge : Familiarity with AWS, Azure, GCP, and infrastructure technologies such as networking, servers, and virtualization, and how they integrate into ServiceNow. Automation & Orchestration : Experience with ServiceNow Orchestration and Flow Designer to automate ITOM/ITAM processes and streamline workflows. Data Governance & Reporting : Understanding of data governance principles, with the ability to generate reports, dashboards, and metrics for tracking asset health and IT performance. Performance Analytics : Knowledge of creating performance analytics reports to provide real-time insights into asset management and IT operations. Professional Certifications: ServiceNow Certified System Administrator (Mandatory) ServiceNow Certified Application Developer (Preferred) ServiceNow Certified Implementation Specialist (CIS) micro-certifications in ITOM or ITAM (preferred) Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills Work Hours: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required. Potential Shifts (subject to change based on business requirements): Second Shift: 2:00pm 10:00pm IST; Third Shift: 10:00 pm 7:00 am IST.

Lets do this. Lets change the world. In this vital role you will be responsible for the day-to-day administration, maintenance, and support of the ServiceNow platform, focusing on IT Operations Management (ITOM) and IT Asset Management (ITAM) modules, including Cloud Discovery, Optimization, and Governance. Your primary responsibilities will include request fulfillment, incident response, platform maintenance, and general system administration. Additionally, you will assist with junior developer tasks such as creating workflows, troubleshooting technical issues, and performing application configurations. You will work closely with internal stakeholders to ensure the platform operates smoothly and that IT asset data is properly managed, governed, and optimized. Roles & Responsibilities: Provide daily administrative support for ServiceNow ITOM and ITAM modules, focusing on Cloud Discovery, Optimization, and Governance Fulfill service requests related to IT asset management, platform configuration, and user access, ensuring timely and accurate delivery Respond to incidents and resolve platform issues related to ITOM and ITAM, minimizing downtime and service disruption Perform regular platform maintenance tasks, including patching, upgrades, and health checks to ensure optimal performance Assist with the configuration and management of workflows, asset tracking, and governance processes within the ITAM and ITOM modules Conduct customizations such as form creation, field configuration, and notification setup to meet evolving business needs Support the discovery and optimization of cloud resources, ensuring that IT assets are efficiently supervised and managed Collaborate with senior developers or platform owners to troubleshoot and resolve more sophisticated technical issues Manage role-based access control (RBAC) for ITOM and ITAM modules, ensuring that security and compliance standards are maintained Assist in supervising IT asset lifecycle management, ensuring assets are properly recorded, applied, and decommissioned Provide end-user support for IT asset-related inquiries and troubleshooting, guiding users in asset management processes Participate in platform-related projects, assisting with testing and implementation of new features or upgrades for IT asset management Create and maintain detailed documentation for system changes, updates, administrative processes, and asset management procedures for future reference and knowledge sharing Stay informed about new ServiceNow features and best practices related to ITOM and ITAM, applying updates to improve platform performance, asset governance, and user satisfaction Basic Qualifications: Masters degree and 1 to 3 years of Computer Science, IT or related field experience OR Bachelors degree and 3 to 5 years of Computer Science, IT or related field experience OR Diploma and 7 to 9 years of Computer Science, IT or related field experience Must-Have Skills: ServiceNow ITOM & ITAM Module Configuration: Experience configuring and supporting ITOM and ITAM modules, including CMDB (Configuration Management Database), Discovery, and Asset Management to track assets and configuration items (CIs). Basic CMDB Management: Knowledge of configuring and maintaining the CMDB, ensuring accurate data collection, relationships between CIs, and supporting the configuration management process. Automation & Workflow Configuration: Proficiency in using Flow Designer or Workflow Editor to automate processes such as asset lifecycle management and discovery scheduling, streamlining IT operations. User Experience & Interface Enhancements: Ability to improve user interfaces for ITOM/ITAM modules, focusing on simplifying asset management and configuration management tasks for end users. Professional Certifications: ServiceNow Certified System Administrator (Preferred) ServiceNow Certified Application Developer (Preferred) ServiceNow Certified Implementation Specialist (CIS) micro-certifications in ITOM or ITAM (preferred) Preferred Qualifications: Good-to-Have Skills: Scripting Fundamentals: Knowledge of JavaScript and Glide API to support minor customizations, client scripts, and business rules within ITOM and ITAM modules. Report & Dashboard Creation: Ability to create custom reports and dashboards that supervise key ITAM and ITOM metrics such as asset lifecycle status, CI health, and service availability. Configuration Management Process Knowledge: Understanding of best practices for configuration management and asset tracking to support and improve the accuracy and efficiency of IT operations. Cross-Module Support: Willingness to support and integrate other ServiceNow capabilities (e.g., ITSM, SecOps) with ITOM and ITAM for enhanced IT service and operations efficiency. Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills

Urgent Opening for Service Now Developer C2H (Contract to Hire) for US Client Shift Timing- UK Shift Location- Remote Notice Period- Immediate to 15 Days Only Interested Candidate please share your updated resume at - alka.r@intuition-it.co m Minimum 5+ years of experience in software development with significant working experience on ServiceNow application development. Should have ServiceNow certification (CSA, CIS). Strong JavaScript development experience. Well versed with class hierarchy, Update set hierarchy, data layer, flows, Service Portal, UI Action /policy, deployment, Integration, SOAP Service implementation in ServiceNow. Experience in ServiceNow portal development. Experience with development and implementation of ServiceNow ITSM modules - Incident, Problem, Change Management with knowledge of API integrations with ServiceNow. Demonstrated experience designing and developing process-based solutions. Demonstrated experience documenting user case processes and BPM workflows. Ability to transform Business Requirement into Business Process. Proven analytical and problem-solving skills. End to End experience of ServiceNow based application design and implementation. Excellent verbal, active listening, and written communications skills along with demonstrated facilitation skills. Effective and clear communication skills (written, oral and listening), with ability to describe complex technical scenarios in a concise manner depending on the audience

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow Human Resource Service Management (HR) Good to have skills : ServiceNow IT Service ManagementMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that enhance operational efficiency, and ensuring that applications are aligned with business objectives. You will also engage in problem-solving activities, providing support and guidance to your team members while continuously seeking opportunities for improvement and innovation in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application development tasks. Professional & Technical Skills: - Must To Have Skills: Development experience in ServiceNow Human Resource Service Management (HR).- Good To Have Skills: Development experience with ServiceNow IT Service Management.- Strong understanding of application design principles and methodologies.- Experience in configuring and customizing ServiceNow applications.- Proficient in scripting languages relevant to ServiceNow development. Additional Information:- The candidate should have minimum 5 years of experience in ServiceNow Human Resource Service Management (HR).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Job description, Hiring for ServiceNow with experience range 5-9 years Mandatory Skills: ServiceNow developer, ITOM Education: BE/B.Tech/MCA/M.Tech/MSc./MS Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Job Title: ServiceNow Architect Department: IT / Enterprise Applications Reports To: IT Director / Head of Digital Transformation Location: Hyderabad, India Role Summary The ServiceNow Architect is responsible for designing, developing, and leading scalable and secure ServiceNow solutions that align with business goals. The role involves application development, system integration, automation, and mentoring development teams while ensuring the platform's performance, reliability, and compliance. Key Responsibilities Architecture & Design Design scalable and high-performance ServiceNow solutions tailored to business needs and growth. Application Development Develop and customize applications, workflows, modules, and user interfaces on the ServiceNow platform. Process Automation Analyze existing business processes and implement automation to improve efficiency and reduce manual effort. Systems Integration Manage integrations with both cloud-based and on-premise legacy systems using SOAP/REST APIs. Quality Assurance Ensure high-quality solution delivery through rigorous testing, performance tuning, and documentation. Leadership & Collaboration Lead development teams, mentor junior developers, and collaborate with key stakeholders across business units. Required Qualifications & Skills Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field. Experience: 5+ years of hands-on experience in ServiceNow development and architecture. Certifications: ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist (CIS) – preferred Technical Proficiency: Strong command of JavaScript, HTML, and CSS Experience with web servicesSOAP and REST Familiarity with Agile/Scrum development methodologies Proven ability to develop robust, reusable solutions within the ServiceNow ecosystem Soft Skills Strong problem-solving and analytical capabilities Effective leadership and team mentoring skills Excellent communication and interpersonal abilities Adaptability in fast-paced, evolving environments Stakeholder engagement and business acumen Preferred Qualifications Experience with ITSM, ITOM, HRSD, or other ServiceNow modules Exposure to ServiceNow Governance, Risk, and Compliance (GRC) or Security Operations Experience with integration tools (e.g., MuleSoft, Dell Boomi) Key Relationships Internal: IT Operations, Business Process Owners, Development Teams, Security and Compliance Teams External: ServiceNow Partners, Third-party vendors, Consultants Role Dimensions Strategic ownership of ServiceNow architecture Lead complex development initiatives and cross-functional platform implementations Responsible for technical leadership, code quality, and architectural governance Success Measures (KPIs) Timely delivery of ServiceNow projects and enhancements User adoption and satisfaction metrics post-implementation Reduction in manual processes through automation System uptime, performance, and reliability Number of successful integrations and streamlined workflows Competency Framework Alignment Technical Expertise: Deep understanding of ServiceNow architecture, scripting, and integrations Strategic Thinking: Ability to align platform capabilities with business strategy Execution & Delivery: Ownership of end-to-end implementation and release management Leadership: Mentoring team members, driving best practices, and stakeholder alignment Continuous Improvement: Identifying opportunities for optimization and platform expansion

Back Job Responsibilities Develop ServiceNow applications to meet business requirement Extend out of the box Knowledge Management to bridge gaps and develop requested functionality Create necessary components templates, widgets, pages and portals to meet the requested features, including responsive UI and UX Create Scripted APIs to facilitate integration with other platforms Develop supporting applications for Customer Service Management and Knowledge Management Configure export sets and feeds to send data for reporting and analytics Work closely with partners, QA and other stakeholders to mitigate risk and maintain momentum Ability to debug and troubleshoot code issues using ServiceNow tools and logs Requirements Deep understanding of the ServiceNow platform architecture, capabilities and best practices Experience configuring and extending the KM and CSM modules Use most of the ServiceNow tools and features such as Business Rule, Script Include, Client Scripts, UI Policies, AJAX, Glide Scripting, Java Scripting, Workflow, Catalogue Development, UI Page, UI Scripts, UI Action, Inbound Action, Notifications, Workflow, Flow Designer, Script Actions and DevOps Change Velocity Experience in creating custom Portals, Pages, Widgets for the portals, including complex widget integrations, search provider configurations, and custom AngularJS templates Expertise in KM and CSM modules, current implementations, scripts and configurations parameters; Experience in extending the modules to meet specific business needs Experience in API integrations with third party systems for AI, reporting and analytics Experience with responsive design, accessibility standards, web components and JavaScript frameworks beyond the platforms use of AngularJS Additional Information Job Type Full Time Work ProfileHybrid Years of Experience4-8 Years LocationBangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment

Back Job Responsibilities Develop ServiceNow applications to meet business requirement Extend out of the box Knowledge Management to bridge gaps and develop requested functionality Create necessary components templates, widgets, pages and portals to meet the requested features, including responsive UI and UX Create Scripted APIs to facilitate integration with other platforms Develop supporting applications for Customer Service Management and Knowledge Management Configure export sets and feeds to send data for reporting and analytics Work closely with partners, QA and other stakeholders to mitigate risk and maintain momentum Ability to debug and troubleshoot code issues using ServiceNow tools and logs Requirements Deep understanding of the ServiceNow platform architecture, capabilities and best practices Experience configuring and extending the KM and CSM modules Use most of the ServiceNow tools and features such as Business Rule, Script Include, Client Scripts, UI Policies, AJAX, Glide Scripting, Java Scripting, Workflow, Catalogue Development, UI Page, UI Scripts, UI Action, Inbound Action, Notifications, Workflow, Flow Designer, Script Actions and DevOps Change Velocity Experience in creating custom Portals, Pages, Widgets for the portals, including complex widget integrations, search provider configurations, and custom AngularJS templates Expertise in KM and CSM modules, current implementations, scripts and configurations parameters; Experience in extending the modules to meet specific business needs Experience in API integrations with third party systems for AI, reporting and analytics Experience with responsive design, accessibility standards, web components and JavaScript frameworks beyond the platforms use of AngularJS Additional Information Job Type Full Time Work ProfileHybrid Years of Experience4-8 Years LocationBangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment

Back We are seeking an experienced Tech Lead with a focus on Customer Service Management (CSM) on the ServiceNow platform The ideal candidate will bring a combination of technical expertise, leadership abilities, and stakeholder management experience This role initially involves working independently, with the future opportunity to build and lead a team as the scope of work expands Key Responsibilities Ownership of ServiceNow ImplementationsLead and take ownership of CSM implementations on the ServiceNow platform, ensuring successful outcomes Stakeholder CollaborationWork closely with business stakeholders to understand requirements, propose technical solutions, and drive project success Hands-On LeadershipIn the initial stages, deliver solutions independently while leading by example Team BuildingAs the scope of work grows, recruit, build, and lead a team of skilled professionals to ensure successful project execution Technical GuidanceProvide mentorship and oversight to your team, offering guidance on best practices, ServiceNow configurations, and solutions implementation Quality AssuranceEnsure high-quality delivery of ServiceNow projects, adhering to organizational standards and best practices CommunicationFacilitate effective communication between technical teams, stakeholders, and leadership to ensure alignment on project goals, timelines, and resources Key Requirements Experience10+ years of overall professional experience, with significant expertise in ServiceNow, particularly in CSM modules Tech Lead ExperienceProven track record as a Tech Lead, capable of managing both teams and projects effectively Stakeholder ManagementStrong ability to engage and collaborate with business leaders, driving decision-making and ensuring alignment with technical solutions ServiceNow ExpertiseHands-on experience with configuring and implementing ServiceNow solutions, specifically in CSM modules Independent WorkAbility to work autonomously and take ownership of complex tasks in a dynamic and fast-paced environment Problem-SolvingExceptional problem-solving skills with a proactive, solution-oriented mindset Preferred Qualifications CertificationsCertifications in ServiceNow CSM are highly preferred Team Building ExperiencePrior experience in building and scaling technical teams is a plus ServiceNow Best PracticesStrong understanding of ServiceNow best practices, architecture, and design principles Additional Information Job Type Full Time Work ProfileHybrid (Work from Office/ Remote) Years of Experience10+ Years LocationBangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment

Back Responsibilities Design, develop, and implement ServiceNow solutions across various modules, including but not limited to ITSM, ITOM, HR, CSM, and Security Operations Lead the technical design and architecture of ServiceNow implementations, ensuring alignment with business requirements and IT strategies Provide technical guidance and mentorship to junior developers and administrators Collaborate with business stakeholders to understand their needs and translate them into technical requirements Develop and maintain detailed technical documentation Ensure the performance, scalability, and security of ServiceNow instances Stay up-to-date with the latest ServiceNow features, updates, and best practices Participate in the planning and execution of ServiceNow upgrades and releases Troubleshoot and resolve complex technical issues Contribute to the development and maintenance of ServiceNow development standards and best practices Participate in on-call rotation as needed Qualifications Bachelor's degree in Computer Science, Information Systems, or a related field 5+ years of experience as a ServiceNow Architect or similar role Proven experience designing, developing, and implementing ServiceNow solutions across multiple modules Deep understanding of ServiceNow architecture, including its underlying technologies and best practices Expertise in ServiceNow scripting (e g , JavaScript, GlideRecord) Experience with ServiceNow integrations with other systems Strong understanding of ITIL framework Excellent communication, interpersonal, and presentation skills Ability to work independently and as part of a team Proven ability to lead and mentor junior developers ServiceNow certifications (e g , Certified System Administrator, Certified Application Developer, Certified Implementation Specialist) are highly desirable Benefits Opportunities for professional development and growth Collaborative and supportive work environment

At Smith+Nephew, we design and manufacture technology that takes the limits off living! Automation Product Owner-(ServiceNow Automation) is responsible for defining, leading, and implementing automation strategies across the Global Business Services (GBS) functions. Expanding from an initial focus on ServiceNow automation, this role will drive automation initiatives across multiple platforms and business processes. The role will collaborate with partners to enhance user experiences, optimize workflows, and introduce AI driven capabilities to improve efficiency and service management. What will you be doing? Automation Strategy & Roadmap : Develop and implement a comprehensive automation roadmap across GBS functions, aligning with business objectives and future technology trends. ServiceNow & Cross-Platform Automatio n: Expand automation capabilities beyond ServiceNow, integrating automation solutions across Source-to-Pay, Order-to-Cash, HR Services, Finance, and other key business areas. AI & Intelligent Automation : Drive the adoption of generative AI, document intelligence, and conversational AI driven chatbots to enhance decision-making and user interactions. Stakeholder Engagement & Governance : Work closely with business leaders, IT, and process owners to identify automation opportunities, establish governance models, and ensure alignment with corporate strategy. Product Ownership & Research : Conduct product research, facilitate automation workshops, and evaluate emerging technologies to continuously improve automation capabilities. Integration & Unified Experiences : Lead initiatives to connect systems across GBS environments, enabling seamless automation and reducing customization through Out-of-the-Box (OOTB) solutions. KPI Measurement & Reporting : Define, track, and report on key performance indicators (KPIs) to measure the impact of automation initiatives on service quality, efficiency, and cost savings. Regulatory Compliance & Risk Management : Ensure automation solutions align with internal policies, industry standards, and regulatory requirements related to data security and governance. Team Expansion & Leadership : Build and mentor an automation-focused team, fostering collaboration and driving innovation within GBS and IT teams. Process Optimization : Partner with process owners to redesign workflows, reduce manual efforts, and improve operational efficiency across global functions. What will you need to be successful? Bachelor's degree in information technology, Computer Science, Business, IT, Engineering, or a related field. A masters degree is preferred or should have equivalent experience. ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS) or other advanced ServiceNow certifications preferred. Relevant certifications in ITIL, project management (e.g., PMP), or business analysis (e.g., CBAP) are advantageous Should have a min 5-7+ years of relevant experience in automation, digital transformation , or product ownership roles. Initiative taking experience in driving Automation with ServiceNow & other large systems like ERPs required. Experience in System integration and automation with larger internal Systems like ERPs etc. with ServiceNow or other automation products. Should have an experience in analysing the business requirements and propose a solution with Automation. Should have a good understanding of ERP SAP, MS Axapta, AI, etc. along with ServiceNow and other tools. Demonstrable understanding of ServiceNow, RPA, AI/ML driven automation, and system integrations. Strong Business understanding and Business process Knowledge required. Should have superb interpersonal skills, and proven partner management skills. You Unlimited. We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/). Other reasons why you will love it here! Your Future: Major medical coverage + policy exclusions and insurance non-medical limit. Educational Assistance. Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave. Your Wellbeing: Parents/Parents in Laws Insurance (Employer Contribution of 8,000/- annually), Employee Assistance Program, Parental Leave. Flexibility : Hybrid Work Model (For most professional roles) Training: Hands-On, Team-Customized, Mentorship Extra Perks: Free Cab Transport Facility for all employees; One-Time Meal provided to all employees as per shift. Night shift allowances.

Job Title: Solutions Architect FLSA Status: Exempt or Non-Exempt Department: ADS Software Engineering Position Summary The ServiceNow Solutions Architect will play a technology leadership role, collaborating with business product owners on prioritized initiatives, to provide consultative design, create development requirements, and ensure solution deliverables align to the platform strategy and governance. Primary Objectives & Responsibilities • Design Interface solutions based on Functional Specs and the review of technical specifications • Define systems strategy, develop systems technical requirements, design and prototype testing, and define support procedures, plus implement workable business solutions • Provide solutions to complex business problems • Translate business requests into application system solutions. • Analyze system user requirements to define and design system interfaces, enhancements, and/or modifications • Work closely with the business and functional teams regarding the viability of business requirements and the potential impact • Support the implementation and migration of projects. • Deliver business transformation through disruptive technology innovation • Serve as platform SME to technology and business partners, as well as junior developers • Lead change and innovation - pursue opportunities to adopt new technologies and drive adoption to enhance business outcomes - drive and mange high-quality execution across organizational lines. Qualifications • 8+ years of successfully delivering software products in a complex, enterprise environment. • 5+ years of ServiceNow development and administration experience. • Ability to capture complex requirements and create high level architectural designs, and build Epic/Story backlog to execute the design. • Strong understanding of scoped applications and custom application development. • Experience building custom business rules, script includes, widgets, macros and other advanced development functions. • Experience implementing Service Portal and creating custom pages, widgets, applying themes, custom CSS, etc. • Experience managing multiple instance landscapes and release management. • Proficient in the following languages: JavaScript, HTML, CSS, AngularJS. • ServiceNow Developer Certification. • Bachelors degree required. Knowledge, Skills, and Abilities • Strategic Perspective Needs to keep overall objectives and strategies in mind. • Ability to understand, design, and build complex business workflows. • Strong communication skills and ability to lead scrum teams.

Hello, We are currently seeking candidates with expertise in ''ServiceNow Development" for immediate placement at a prominent multinational corporation. If you are interested, please submit your application along with your latest resume Role :- ServiceNow Development Work experience :- 5+ years (5 years relevant in ServiceNow) Notice period :- Immediate joiner, 15 days or serving NP Work Location :- Pan India (Hybrid) Job Description :- Technical skills: ITSM, CMDB, HRSD Integration & Scripting Mandatory Minimum 5 yrs in service now is required for an architect role Implementation experience on more than one module like ITSM, ITOM, HRSD, CSM etc. Experience integrations and should have integrated at least 5+ tools with ServiceNow Experience in Flow Designer Should be hands on developer as well Experience in managing ServiceNow Partnership

We are hiring for experienced ServiceNow developer to join our team with integration experience Experience range & skills: Mandatory, with no exceptions Experience range 5+ years as ServiceNow developer Education: BE/B.Tech/MCA/M.Tech/MSc./MS Location - PAN INDIA Responsibilities, A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

We are hiring for experienced ServiceNow developer to join our team. If you've worked on GRC Experience range & skills: Mandatory, with no exceptions Experience range 3 - 4 years as ServiceNow developer Education: BE/B.Tech/MCA/M.Tech/MSc./MS Location - PAN INDIA Responsibilities, A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

We are hiring for experienced ServiceNow developer to join our team with CSM experience Experience range & skills: Mandatory, with no exceptions Experience range 9+ years as ServiceNow developer Education: BE/B.Tech/MCA/M.Tech/MSc./MS Location - PAN INDIA Responsibilities, A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

We are hiring for experienced ServiceNow developer to join our team with CSM experience Experience range & skills: Mandatory, with no exceptions Experience range 5+ years as ServiceNow developer Education: BE/B.Tech/MCA/M.Tech/MSc./MS Location - PAN INDIA Responsibilities, A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

We are hiring for experienced ServiceNow developer to join our team with HRSD experience Experience range & skills: Mandatory, with no exceptions Experience range 5+ years as ServiceNow developer Education: BE/B.Tech/MCA/M.Tech/MSc./MS Location - PAN INDIA Responsibilities, A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

We are hiring for experienced ServiceNow developer to join our team with integration experience Experience range & skills: Mandatory, with no exceptions Experience range 3 - 4 years as ServiceNow developer Education: BE/B.Tech/MCA/M.Tech/MSc./MS Location - PAN INDIA Responsibilities, A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

We are hiring for experienced ServiceNow developer to join our team with HRSD/CSM/ITSM/ITOM/GRC experience Experience range & skills: Mandatory, with no exceptions Experience range 5+ years as ServiceNow developer Education: BE/B.Tech/MCA/M.Tech/MSc./MS Location - PAN INDIA Responsibilities, A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Responsibilities: * Collaborate with cross-functional teams on ITOM projects * Design, develop, and maintain ServiceNow solutions * Ensure technical excellence through architecture and leadership