678 Servicenow Development Jobs - Page 24

Work Location: Chennai Experience: 3+ Years Please share your updated profile to sugantha.krishnan@acldigital.com Role & responsibilities Good experience in design and develop custom applications on the ServiceNow platform & Strong understanding in ServiceNow module ITSM. Proficiency in JavaScript / React / PowerShell Good experience in GenAI (OpenAI, Azure OpenAI, Llama, Prompt Engineering, RAG, Azure Agentic AI, LLMs ML, LLM.)

We are looking for Servicenow Developers/Consultant with hands-on experience in development and deployment. Technical Requirements: 1. Knowledge/Experience of working on different Servicenow modules like ITSM (IT service management), TSOM (Telecommunications Service Operations Management), FSM (Field Service Management), CMDB (Configuration Management Database), Inventory, ITOM (Enterprise IT Operations Management), TSM (Telecommunications Service Management ), OMT (Order Management), TNI (Telecommunications Network Inventory) etc. 2. Good knowledge/experience of Products & Service Catalog, Client Scripts, Service Side scripting, Business Rules and other ServiceNow scripting capabilities. 3. Configuration/Customization/Implementation of the ServiceNow system followed by efficient integration using workflows. 4. Experience integrating external systems with the ServiceNow using integration solutions, including ODBC, REST, SOAP, LDAP, SSL, KAFKA etc. 5. Deep understanding of ServiceNow data model and structures, proposing and enforcing coding standards. 6. Good experience in Agile way of working (Scrum, User Story, Sprint model), JIRA & Confluence tools. Location: Across all Infosys DCs Experience: 3 to 10 years

Roles and Responsibilities Design, develop, test, and deploy ITSM solutions on the ServiceNow platform to meet business requirements. Collaborate with stakeholders to gather requirements and design workflows for new or existing processes. Develop custom scripts using JavaScript to automate tasks and integrate with other systems. Troubleshoot issues related to ITSM implementations and provide technical support as needed. Participate in Agile development methodologies such as Scrum to deliver high-quality products. Desired Candidate Profile 10-16 years of experience in IT services & consulting industry with expertise in ITSM (ServiceNow). Strong understanding of integration concepts between different systems using APIs, web services, etc. Proficiency in Flow Designer tool within ServiceNow platform for creating complex workflows. Experience working with various technologies including JavaScript programming language.

Lead all technical aspects of project delivery and solution delivery including: Application UI Configuration • Design and customize Service Now platform for client to implement/sustain the following modules – Incident Management, Problem Management

Senior ServiceNow HRSD Developer Company: NexusNow.ai Location: PAN India (Remote | Hybrid) Experience: 3+ Years in ServiceNow HRSD Job Type: Full-time | Immediate Joiners Preferred About Us At NexusNow.ai , we empower enterprises through ServiceNow-led digital transformation. As a ServiceNow consulting and implementation partner, we deliver intelligent solutions across ITSM, HRSD, CSM, FSM, and more. We're scaling rapidly and looking for passionate ServiceNow professionals to join our high-performing, collaborative team. Job Summary We are seeking a Senior HRSD Developer who will serve as the technical SME for the ServiceNow HRSD platform . Youll design and develop advanced HR solutions, build engaging Service Portals, and drive complex integrations all while following best practices and pushing the boundaries of what's possible with ServiceNow. What Youll Do Lead design, development, and implementation of ServiceNow HRSD modules including Case Management, Lifecycle Events, Knowledge Management, and HR Agent Workspace. Build and customize Service Portals , reports , dashboards , and HR Scoped Apps . Integrate ServiceNow with external HR systems (e.g., Workday, SAP, SuccessFactors) using REST/SOAP APIs. Collaborate closely with functional consultants and stakeholders to convert business needs into robust ServiceNow workflows. Own end-to-end lifecycle including solution design, development, testing, documentation, and deployment. Troubleshoot and resolve incidents, manage enhancements, and support HRSD upgrades and patching. Maintain documentation and ensure compliance with security and development best practices. Stay up to date on platform features, HR trends, and contribute to continuous improvement. What We’re Looking For Bachelor’s/Master’s in Computer Science, IT, or related field. 3+ years hands-on experience in ServiceNow HRSD development and support. Strong expertise in Service Portal , UI Policies , Flow Designer , and reporting . Proficient in JavaScript , AngularJS , HTML/CSS . Hands-on experience with integrations using REST/SOAP APIs . Strong problem-solving skills with the ability to analyze complex issues. Excellent communication and stakeholder management skills. Experience with at least one end-to-end HRSD implementation . Why Join NexusNow.ai? Work on exciting global ServiceNow projects Join a ServiceNow-focused expert team with deep domain knowledge Fast-growing company with clear career growth paths Work-life balance, upskilling opportunities, and supportive culture

Perydot is looking for ServiceNow Developer to join our dynamic team and embark on a rewarding career journey Develop and implement new ServiceNow applications and integrations from initiation to completion, tailored to the customer requirements Develop workflows and scripts to personalize existing ServiceNow applications and automate and improve business processes Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers Design quality features and thinks about how the applications and solutions will evolve in the future Solving complex problems in a highly dynamic and agile environment Having a strong focus on code quality and reusability

Job Summary The encounters technical analyst role is primarily responsible for Encounter claim analysis and developing custom business rules in EDM product for reducing the encounter rejection through systematic fixes Responsibilities Ensure accurate and timely Encounter file processing and submission to State and federal agencies. Provide analytical research and technical data support for regulatory business-oriented processes for Encounter Data Operations. Analyze and interprets encounter data to identify potential issues and trends Review research investigate and correct encounter issues through data and process analysis. Propose short term and long-term solutions for fixing Encounters data validation errors and State rejects to improve submission and acceptance rates and to meet State and client Service level agreements. Perform User acceptance testing for new requirements\system fixes

Ideally, we are looking for someone with 5+ yrs in Discovery, Service Mapping and ITOM capabilities. Working knowledge of ServiceNow capabilities involving ITSM, SPM, ServiceWatch, Midserver and security architecture for SaaS platforms Required Candidate profile Strong configuration of base capabilities and examples of platform integration models. Strong grasp on team interoperation and collaboration. Call Vikas - 8527840989 vikasimaginators@gmail.com

As a Technical Business Analyst within Nokias Telecom Expense Management (TEM) team, you'll play a crucial role in transforming our financial operations through innovative technology solutions. Collaborating closely with cross-functional teams, you will design and implement automation solutions on the ServiceNow platform to enhance our processes, including AI-enabled tools for invoice processing and spend analysis. The fast-paced, dynamic work environment fosters creativity and collaboration, empowering you to drive impactful changes while ensuring operational excellence. You have: Bachelor's degree in computer science, Information Technology with 3-5 years of experience in technical business analysis or a similar role Proficiency in ServiceNow development Experience in AI/ML implementation projects Experience with process automation and optimization Strong understanding of financial processes and systems It would be nice if you also had: Project management skills Programming and development capabilities Experience in process mapping and optimization Design and implement automation solutions on the ServiceNow platform to enhance Telecom Expense Management (TEM) financial processes. Lead the development of AI-driven tools for invoice processing, audit rules, and spend analysis. Create and maintain comprehensive technical documentation for all automated processes. Conduct user acceptance testing (UAT) and oversee enhancement implementations for operational excellence. Collaborate with cross-functional stakeholders to identify and optimize existing workflows for automation opportunities. Ensure operational continuity during the transition from manual processes to automated solutions. Analyze and refine TEM financial processes such as invoice validation and audit procedures. Act as a liaison between technical and business teams, effectively communicating requirements and solutions.

Role & responsibilities Strategic Strong technical skills regarding technical topics and remote collaboration skills are critical to this role. Demonstrates an ability to deliver on project commitments. Produces work that consistently meets quality standards. Must have knowledge in GRC and IRM modules of ServiceNow. Understanding of ISQM standard for GRC. Must have knowledge of UI builder and Workspace configuration in ServiceNow. Should have hands-on experience in Business Rules, Script Include, ACLs, and all server-side scripting in best practice. Support the standup, configuration, and implementation of ServiceNow s SecOps (SIR, VR) and GRC applications. Design and Implementation: Develop, configure, and implement modules within the ServiceNow IRM application to support risk management processes, including Risk Management, Policy Management, Compliance Management, and Audit Management. Customization and Integration: Customize ServiceNow solutions to meet business requirements, including the creation of forms, workflows, and reports. Integrate ServiceNow with other applications and platforms to enhance risk visibility and reporting. Operational Design, Development and Implementation of ServiceNow customization including, but not limited to core setup, workflow administration, reporting, data imports, custom scripting, and third-party software integrations. Should have a good understanding of Agile/SAFe Methodologies. Perform advanced customizations including Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, custom tables, reports etc. Perform workflow design, configuration, development, and data loads for ServiceNow platform, (ServiceNow) applications. Responsible for programming workflow, enhancements, and integrations with ServiceNow platform applications. Should have REST/SOAP Web Services integration experience. Good to have knowledge on following ServiceNow applications. ITSM IT Service Management Integration and ServiceNow Scripting (Glide, (JavaScript, Ajax, XML, JSON etc. HTML and CSS)) Maintain pace with ServiceNow versioning. Perform upgrades and customizations of ServiceNow platform applications based on guidance from project manager, architects, ITIL practice leads and customers. Maintain and adhere to source code, configuration management, release management and software development best practices. Develop training materials and provide end-user or IT technician training on using the ServiceNow functionality. Provide in-person support daily to customer and team This will include direct interaction with the Executive staff and other key management. Maintain ServiceNow training and knowledge thru self-learning, attending conferences and training Responsible for proactive problem and risk management Triage and fix defects found in ServiceNow platform, applications, and workflows. Defining and validating non-functional (technical) requirements and establishing traceability between requirements and application architecture/design. End-to-end ownership of Solutioning for current & new opportunities (starting from requirement analysis to proposal delivery). Working with SMEs, Leads, Managers, Resources & Project/Delivery Manager (in case of specific inputs for solution) on finalizing the solution and estimates. Work with Project/delivery managers to build POC (proof of concept), prototype and sample development. Work with project/delivery managers to devise the timeline/schedule for executing the project. Working as a bridge between the Client & Delivery team during the transition of the won opportunities. And supporting delivery team in initial stages of the Discovery Phase, including discovery agenda finalization, facilitation material preparations, dry runs and actual engagement. Timely & quality delivery of opportunities Should have good understanding and should be up to date on ServiceNow latest releases, features and issues. Should be always align to the best practices and thrive towards innovative solution. Should have niche understanding of the ITIL processes and should be able to relate with the stakeholder requirements. Preferred candidate profile Key Technical Skills, Experience and Knowledge At least 2-4 years of ServiceNow experience, including custom development, configuration. ServiceNow scripting experience using JavaScript, HTML, CSS, XML and REST/SOAP Web Services. Understanding and experience of Business Rules, Script Includes, UI Actions and all scripted aspects of ServiceNow. Customize ServiceNow UI and Service Portal through use of UI pages, CMS, CSS and Service Portal widgets. Strong knowledge of integrations and migrations. Deep understanding of ITIL. Strong understanding of ServiceNow administration settings. Deep functional and technical knowledge of the ServiceNow platform as well as experience delivering medium to large-scale ServiceNow implementations Performs well in an agile environment with constant feedback and interaction with the team. Ability to accurately estimate level of effort/duration on projects and tasks. A positive attitude and perseverance required to troubleshoot/resolve complex technical issues whilst balancing multiple priorities. Demonstrated ability to troubleshoot technical issues. Strong knowledge in application development life cycle Executes design activities leveraging knowledge of all application design techniques; Ensures design is consistent with solution architecture; Ensures adherence to design standards; Performs technology proofs-of-concept to support design approaches Execute construction of solution that leverages knowledge of designated programming language(s) and ensures consistency with proposed design approach; Initiates peer reviews of system code; Establishes standards and leading practices Experience working with geographically distributed and culturally diverse work groups Strong written and verbal communication skills with the ability to present to IT and business leaders Demonstrated ability to stay current with development best practices, existing and emerging technology platforms, and industry trends Experience with formal software development methodologies, with a focus on Agile Certifications ServiceNow Certified Systems Administrator is a must. ServiceNow Implementation Specialist & CAD is a great bonus. Essential competencies High degree of technical expertise in relevant areas Team Orientation and Team lead Motivated team player willing to learn from others Analytical, logical, thorough and methodical Problem management skills Able to work without supervision using their initiative to be creative in solution design Excellent interpersonal manner, communication skills & customer focussed

Primary Skills Design, develop, and implement solutions on the ServiceNow platform based on business requirements. Customize ServiceNow applications and facilitate the rollout of new modules and enhancements. Develop and maintain workflows, business rules, UI policies, client scripts, and server-side scripts. Integrate ServiceNow with external systems using REST, SOAP, and other APIs. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Troubleshoot and resolve issues related to ServiceNow applications and integrations. Maintain system security and user access controls in accordance with organizational policies. Perform regular system upgrades and patches, ensuring minimal disruption to services. Create and maintain technical documentation for configurations, customizations, and procedures. Participate in Agile development processes including sprint planning, reviews, and retrospectives. Secondary Skills Assist in the evaluation and implementation of new ServiceNow modules and features. Provide technical support and guidance to end-users and internal teams. Collaborate with IT and business units to identify areas for process improvement and automation. Participate in ServiceNow governance and compliance activities, including audits and documentation reviews. Support the development and maintenance of dashboards and reports for performance monitoring. Contribute to the creation of knowledge base articles and user guides. Stay updated with the latest ServiceNow releases, features, and best practices. Work with QA teams to ensure thorough testing and validation of new functionalities. Participate in training sessions and workshops to promote platform adoption and user proficiency. Help maintain data integrity and consistency across ServiceNow modules.

Must-Have** 1. 08+ years of strong experience of software development including 6+ years of relevant experience in ServiceNow applications development and implementation of IT products ITSM, SPM CSM, HRSD, ITAM, ITOM, Sec-Ops, GRC, Legal .

ServiceNow Developer- Detailed JD *(Roles and Responsibilities) ServiceNow developer with knowledge on configuration and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting and third party software integrations. Knowledge on automation using Service now tools / features Experience in writing PowerShell scripts. Mandatory skills* Working knowledge with SNOW Integration Hub Workflow administration, third party integration Designing forms in SNOW Desired skills* Working knowledge with SNOW Integration Hub Workflow administration, third party integration Designing forms in SNOW Domain* Retail Work Location - Chennai Mcity Total Yrs. of Experience - 5+Yrs Relevant Yrs. of experience - 4+Yrs

Client: Simeio Job Location: Bangalore, Experience Required: 5+ years Mode of Work: Hybrid Job Title: Service Now Developer Primarily, we are looking for one resource with the following skill set: 5 plus years of ServiceNow platform development experience 2 plus years of Experience in the SecOps, Knowledge on other modules is a plus ( ITSM, CSM, ITBM, Custom Applications, Employee Service Center Portal and UI Builder) 2 plus years of experience with at least 1 scripting language such as JavaScript or AngularJS 1 plus years of experience working within an Agile development framework. Hands-on experience developing applications in the ServiceNow Service portal framework. Hands-on experience with AngularJS, Service Portal widgets, and pages Advanced level experience with ServiceNow primary toolset: Service portal Business rules Client scripts Script includes Script actions/events Import sets Export sets Asynchronous transformation Scripted REST Please fill in all the essential details below & attach your updated resume & send it to Ralish.sharma@compunnel.com 1. Total Experience: 2. Relevant Experience in Service Now Development : 3. Experience in Security OPS : 4. Experience in JavaScript/Angular( Anyone) : 5. Experience in Agile Development : 6. Experience in the Service Now portal Framework : 7. Experience in any Service portal, Business rules/Client scripts/Script includes/Script actions/events/Import sets/Export sets/Asynchronous transformation/Scripted REST: (Anytwo) 8. Current company : 9. Current Designation : 10. Highest Education : 11. Notice Period: 12. Current CTC: 13. Expected CTC: 14. Current Location: 15. Preferred Location: 16. Hometown: 17. Contact No: 18. If you have any offer from some other company, please mention the Offer amount and Offer Location: 19. Reason for looking for change: If the job description is suitable for you, please get in touch with me at the number below: 9910044363 .

Greetings from TCS!!! Come and join us for an exciting career with TCS!!! Date: 31st May 2025 Venue: Pune: TATA Consultancy Services Maan, Sahyadri Park, Plot No. 2 & 3, Phase 3, Rajiv Gandhi Infotech Park, Maan, Hinjawadi, Pune, Maharashtra 411057 Chennai: TATA Consultacny Services Taramani 100 Feet Road, 165/1A, New Colony Road, Velachery, Chennai, Tamil Nadu 600042 NCR: TATA Consultancy Services Lucerna Tower Plot A2B, Sector 125, Noida, Uttar Pradesh 201303 Role: ServiceNow Desired Experience Range: 4 - 13 years Location: Chennai/Pune/NCR Must Have Experiences and Skills: Responsible for developing/administering technical solutions on the ServiceNow tool platform to satisfy the business needs of the IT department and beyond. Strong understanding of ServiceNow Development Platform including, ITSM, ITOM, CMDB, Asset Management, APM, Custom Development, integrations Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflow, Flow Design. Hands-on knowledge of HTML, CSS, Angular, JavaScript, AJAX, and third party controls Identify system deficiencies and recommend solutions Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible Ensure tool configuration consistency across development, stage, testing, sandbox, and production environments

Greetings from TCS!!! Come and join us for an exciting career with TCS!!! Date: 31st May 2025 Venue: Pune: TATA Consultancy Services Maan, Sahyadri Park, Plot No. 2 & 3, Phase 3, Rajiv Gandhi Infotech Park, Maan, Hinjawadi, Pune, Maharashtra 411057 Chennai: TATA Consultacny Services Taramani 100 Feet Road, 165/1A, New Colony Road, Velachery, Chennai, Tamil Nadu 600042 NCR: TATA Consultancy Services Lucerna Tower Plot A2B, Sector 125, Noida, Uttar Pradesh 201303 Role: ServiceNow Desired Experience Range: 4 - 13 years Location: Chennai/Pune/NCR Must Have Experiences and Skills: Responsible for developing/administering technical solutions on the ServiceNow tool platform to satisfy the business needs of the IT department and beyond. Strong understanding of ServiceNow Development Platform including, ITSM, ITOM, CMDB, Asset Management, APM, Custom Development, integrations Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflow, Flow Design. Hands-on knowledge of HTML, CSS, Angular, JavaScript, AJAX, and third party controls Identify system deficiencies and recommend solutions Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible Ensure tool configuration consistency across development, stage, testing, sandbox, and production environments

1. Service now developer implementation 2. Scripting experience 3. IT Service Management experience 4. Excellent communication 5. Design experience Roles and Responsibility/Job Description: Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems FTC CALIBRATION - MOM Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Design, code, test, and deliver software leveraging firmwide frameworks and best practices for the ServiceNow platform. Follow and enhance the scrum practices for continuous team processes improvement Collaborate with the Business Analysis team for producing estimates and agile delivery plans.

Role :- ServiceNow Developer Experience ;- 5 to 8 Years Job Location :- Hyderabad, Chennai, Bangalore, Mumbai, Pune, New Delhi locations. Notice Period :- 0 to 30 Days Max. Job Type :- Full Time, Permanent. JD:- 5+ years of experience working as a Developer on the ServiceNow platform. Experience with ITOM Visibility, ITSM Pro, CMDB, HAM Pro, modules in ServiceNow (experience on any other ServiceNow modules is a plus) as a developer. Mandatory working knowledge on concepts like Discovery, Service Mapping, Event Management, Flow Designer, Catalog Items, Integrations using spokes and APIs. Experience with custom application development, ACLs in ServiceNow Experience on configuring Workspaces, mobile applications. A bachelors or masters degree in information systems or computer science, or equivalent experience Good written, verbal communication & interpersonal skills Commitment to excellent customer service & strong focus on quality. Thanks & Regards TAG - NTT DATA

Synergech is a leading technology solutions provider across borders, specializing in digital transformation and business process optimization . Our comprehensive services are designed to automate and streamline processes, resulting in improved efficiency, compliance, and cost savings for our esteemed clients. We are looking for a highly skilled ServiceNow Developer/Architect with 7 to 12 years of experience to join our team. The ideal candidate will be responsible for both developing and administering the ServiceNow platform, ensuring it meets the business needs through customizations, integrations, and automation. Responsibilities: ServiceNow Development: Develop, configure, and customize ServiceNow applications, modules, and workflows based on business requirements. Design and implement complex Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions to automate and enhance the ServiceNow platform. Customize and maintain ServiceNow's ITSM, ITOM, ITBM, and other modules as required by the business. Build and manage REST and SOAP integrations between ServiceNow and other third-party applications. Utilize Flow Designer to automate business processes and workflows. Implement custom user interfaces and dashboards using Service Portal, UI Pages, and UI Scripts. Collaborate with cross-functional teams to define technical solutions and resolve issues in a timely manner. Provide technical expertise and troubleshooting support for ServiceNow-related issues and performance concerns. ServiceNow Administration: Configure and manage user roles, permissions, and access control lists (ACLs) to ensure appropriate security policies. Administer and configure core ServiceNow modules including Incident Management, Change Management, Problem Management, Knowledge Management, Service Catalog, and others. Perform system monitoring, platform upgrades, patches, and health checks to ensure optimal system performance. Create and maintain reports, dashboards, and performance analytics to provide insights into IT service operations. Manage and support the integration of ServiceNow with other enterprise systems and data sources. Collaborate with ITIL process owners to implement and enhance ITIL-based workflows within the platform. Troubleshoot issues, escalate problems, and ensure timely resolution. Maintain documentation on system configurations, customizations, integrations, and other key elements of the ServiceNow platform. Key Skills & Qualifications: 7 to 12 years of hands-on experience with ServiceNow development and administration. In-depth experience in ServiceNow ITSM, ITOM, and ITBM modules. Strong knowledge of ServiceNow development tools (Studio, Flow Designer, Application Builder). Proficiency in JavaScript, HTML, CSS, and REST/SOAP APIs for custom scripting and integrations. Experience with ServiceNow reporting and analytics tools such as Performance Analytics and Reporting. Hands-on experience in Service Portal development and UI/UX customizations. Strong working knowledge of ITIL processes (Incident, Problem, Change Management, etc.). Proficient in troubleshooting and debugging ServiceNow applications and platform issues. Ability to design and implement complex workflows, business rules, notifications, and approval processes. Knowledge of ServiceNow upgrade process and patch management. Experience with Version Control Systems (e.g., Git) for managing code. Strong problem-solving skills with the ability to think critically and implement practical solutions. Certifications (Preferred but not required): ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) Certified Implementation Specialist (CIS) in relevant modules (e.g., ITSM, ITOM, HRSD) ITIL Foundation Certification or higher Soft Skills: Strong communication and interpersonal skills to effectively collaborate with cross-functional teams. Ability to work in a fast-paced, dynamic environment with multiple priorities. Strong analytical skills and attention to detail. Ability to train and mentor junior developers and administrators. Education: Bachelors Degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent work experience). Benefits: Competitive salary and benefits package. Opportunity for career growth and development. Work in a collaborative and dynamic team environment.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: ServiceNow ITOM Service Mapping. Experience5-8 Years.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: ServiceNow Performance Analytics. Experience5-8 Years.

Exp - 8-10 yrs in servicenow development Location- Hyderaba CBR - 160K ServiceNow Lead Developer The candidate will be responsible for designing, deploying, and managing ServiceNow applications development and solutions that meet both current and anticipated requirements. Responsibilities: Expertise in ServiceNow development and applications/ modules ITSM, ITOM Define technical solutions for architecture and design that are aligned with clients’ business problems and ServiceNow implementation best practices Lead the ServiceNow support and development work Develop and manage integrations with external systems via APIs, REST, SOAP, and other methods Strong technical skills in ServiceNow, including scripting, development, and testing. Develop and document integration blueprints, including data mapping, transformation, and workflow orchestration. ServiceNow Advisory to customer on platform capabilities Will be able to demo ServiceNow product capabilities to customers Collaborate with Business Functional team members to write/estimate stories Hands-on development experience in ServiceNow Platform Can handle sprint demos, delivery of additional development artifacts and documentation, and knowledge transfer activities as required Provide mentorship to developers and platform engineers on technical design standards and best practices Assist in identifying and implementing key business KPI metrics Develop, document, implement, and maintain ServiceNow governance processes, procedures, and policies Create and maintain design, SOP, training related documentation Design, develop, and deploy new ServiceNow functionalities Identify, investigate and resolve ServiceNow issues Design and deploy ServiceNow Integrations Required Qualifications Experience with key technologies relevant to ServiceNow integration solutions Experience with scripting in the ServiceNow platform using JSBusiness Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc. Excellent interpersonal skills, customer centric attitude, and situational awareness Experience with SDLC processes implementing in a variety of project methodologieswaterfall, iterative, SAFe, Agile/Scrum 8+ years working on the ServiceNow platform ServiceNow certifications o ServiceNow Certified Administrator(Must have) o ServiceNow implementation specialist( Preferred) Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: ServiceNow - SaaS. Experience5-8 Years.

ServiceNow Developer Design configure and customize ServiceNow platform for Daimler in one or more of the following modules ITSM and ITOM, Service Request Management, IntegrationsCustom reporting,Customer Service Management, Service Portal Experience in working in an agile environment following agile practices Contribute in all phases of the development lifecycle At done 1-2 projects in CSM/ FSM / HRSD / TSM / TSOM / Retail Core / S2P modules. Skilled in Customer portal / Employee center portal features implementation Hands-on experience in case management workflows Knowledge of usage on AI search / predictive intelligenceGenAI features Handson in latest gen UX / UI features can develop custom and OOB widgets building and configuring mobile apps in Servicenow Integration skills with hands-on rest Api development work Prepare and produce releases of software components Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review Have good knowledge about integrations to external tools Solve complex business problems by engineering existingand new algorithms Experience developing custom applications within the ServiceNow platform Experience in configuration of ITOM ITBM modulesservice requests portalsservice catalogs etc., Experience in ServiceNow customizations including Server and Client Scripts UI Action workflow administration data import etc Primary Skills ITSM and ITOM, Service Request Management, IntegrationsCustom reporting,Customer Service Management, Service Portal Experience in working in an agile environment following agile practices Contribute in all phases of the development lifecycle At done 1-2 projects in CSM/ FSM / HRSD / TSM / TSOM / Retail Core / S2P modules. Enhance and support the ServiceNow customer facing portal Integrate ServiceNow with other corporate applications via web servicesmid serveremail etc Translate design comps and other specifications into working code Build responsive web applications Develop middleware API calls for mobile web applications Server side scripting in Apache Jelly ServiceNow proprietary Expertise in ServiceNow HRSD development Secondary Skills Any Certifications in ServiceNow Any Certifications in ServiceNow

We are seeking an experienced ServiceNow Developer with a minimum of 5 years of experience in designing, developing, and maintaining ServiceNow solutions. The candidate should have expertise in ITSM, ITOM, and HRSD modules, along with hands-on experience in scripting (JavaScript/GlideScript), developing workflows, integrations, and customizing ServiceNow applications to meet business requirements. The ideal candidate should demonstrate proficiency in implementing ServiceNow best practices, adhering to ITIL standards, and collaborating with cross-functional teams to enhance platform performance and user experience. The candidate will also be responsible for automating business processes, troubleshooting issues, and managing platform upgrades. Locations : Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote

We are seeking a highly skilled ServiceNow Developer with a strong focus on CMDB data analysis. The ideal candidate will have a deep understanding of ServiceNow ITSM and ITOM modules and be able to effectively design, develop, and maintain CMDB configurations. Key Responsibilities: CMDB Data Management: Design, develop, and maintain CMDB configurations to ensure data accuracy and consistency Enrich CMDB data through automation and integration with other systems Analyze CMDB data to identify gaps and inconsistencies Implement data quality checks and validation rules ITOM Process Automation: Automate ITOM processes using ServiceNow workflows, scripts, and integrations Develop custom applications to enhance ITOM capabilities Optimize ITOM workflows to improve efficiency and reduce manual effort ITSM Integration: Integrate CMDB with other ITSM modules (Incident, Problem, Change, etc.) to enable seamless workflows Develop custom integrations to synchronize data between systems Reporting and Analytics: Create custom reports and dashboards to visualize CMDB data Analyze data to identify trends and opportunities for improvement Provide insights to IT operations teams to support decision-making Problem Solving and Troubleshooting: Troubleshoot CMDB and ITOM issues Identify and resolve performance bottlenecks Provide technical support to end-users Required Skills and Qualifications: 5+ years of experience in ServiceNow development Strong understanding of ServiceNow CMDB, ITOM, and ITSM modules Expertise in ServiceNow scripting (JavaScript, Script Includes, etc.) Experience with ServiceNow workflows, business rules, and UI policies Knowledge of ITIL processes Strong problem-solving and analytical skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Preferred Skills: ServiceNow certifications (e.g., Certified Application Developer) Experience with ServiceNow integration with other systems Knowledge of data modeling and database design Location-Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad