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Trigent Software
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Servicenow Platform Engineer (Walk in - 22nd Sep - Hyd)

Servicenow Platform Engineer (Walk in - 22nd Sep - Hyd)

Trigent Software

2 - 5 years

15 - 16 Lacs

hyderabad

Posted:23 hours ago| Platform:

Apply

Skills Required

rca servicenow development html and css clientside scripting debugging problems ajax

Work Mode

Work from Office

Job Type

Full Time

Job Description

Work Location:

Work Model:

Experience:

Compensation

Interested applicants fill the form

About the Role

ServiceNow Technical Support Engineer

Key Responsibilities

Provide technical support across multiple channels (web, chat, email, and calls).
Troubleshoot issues on the ServiceNow platform, including UI, API, and workflow-related problems.
Analyze logs, debug errors, and perform root cause analysis to resolve incidents.
Work with cross-functional teams to identify performance issues and suggest improvements.
Support ServiceNow implementation/customization activities as required.
Document resolutions, RCA reports, and knowledge base articles for recurring issues.

Must-Have Skills

2+ years of experience in
ServiceNow Support / Implementation / Development
Hands-on knowledge of
ServiceNow platform
modules
Proficiency with
AJAX, JavaScript, CSS, XML, HTML/XHTML
Basic
object-oriented programming
skills (JavaScript preferred)
Basic understanding of
SQL
Strong
troubleshooting and root cause analysis
skills
Ability to
analyze log files and debug errors
Excellent
verbal and written communication skills

Good-to-Have Skills

Experience with
ServiceNow UI Components
(Client Scripts, UI Policies, Portals, UI Builder)
Familiarity with
Virtual Agent & Configurable Workspaces
Exposure to
SaaS/Web App support
environments

What We Offer

Comprehensive training and onboarding
Direct interaction with global product and engineering teams
Growth opportunities in an innovation-driven, collaborative culture

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