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5.0 - 10.0 years
10 - 20 Lacs
Bengaluru
Hybrid
Job Title: ServiceNow GRC Developer Location: Bangalore, India Company: NexusNow.ai Experience: Minimum 4 years Job Type: Full-time About Us: NexusNow.ai is a leading ServiceNow consulting and implementation partner, delivering value-driven digital transformation solutions. We specialize in IT workflows, risk and compliance automation, and strategic platform integrations that help enterprises operate smarter and faster. Job Summary: We are looking for a strong ServiceNow GRC Developer with solid experience in core ServiceNow concepts, GRC module implementations, scripting, and integration. The ideal candidate will contribute to building and enhancing GRC use cases like Policy & Compliance, Risk Management, and Audit Management, ensuring seamless integration with other systems. Key Responsibilities: Design, develop, and implement solutions in the ServiceNow GRC module (Governance, Risk, and Compliance) Configure and customize Policy and Compliance , Risk , Audit , and Vendor Risk Management applications Build and manage custom applications , workflows , catalog items , and UI components using JavaScript, Glide APIs , and ServiceNow Studio Develop and support REST/SOAP integrations between ServiceNow and external systems Perform end-to-end GRC solutioning , including form design, data model setup, and dashboard/report creation Collaborate with business analysts, architects, and stakeholders to gather and clarify requirements Conduct unit testing , code reviews, and performance tuning to maintain system health and quality Follow best practices for ServiceNow development, security, and documentation Required Skills: Minimum 4 years of hands-on development experience with ServiceNow Strong expertise in ServiceNow GRC module (at least 1 full-cycle implementation preferred) Proficiency in ServiceNow platform fundamentals , including forms, workflows, ACLs, notifications, and UI policies Advanced scripting skills in JavaScript , GlideRecord , Business Rules , Script Includes , UI Scripts , etc. Experience with ServiceNow Integrations (REST, SOAP, MID Server) Strong understanding of data security , roles/permissions , and CMDB/asset management Experience with Agile/Scrum delivery methodology Preferred Qualifications: ServiceNow Certified System Administrator (CSA) mandatory ServiceNow GRC Implementation Specialist preferred Exposure to IRM , Third-Party Risk , or Continuous Monitoring modules is a plus Strong communication and stakeholder management skills What We Offer: Competitive salary and performance bonuses Opportunity to work on cutting-edge GRC implementations Collaborative and growth-oriented culture Hybrid/flexible work model Apply Now: Send your resume to careers@nexusnow.ai with the subject: Application for ServiceNow GRC Developer Bangalore
Posted 2 months ago
6.0 - 11.0 years
15 - 25 Lacs
Bengaluru
Work from Office
We are looking for an experienced ServiceNow Developer with 6+ years of hands-on experience in designing, developing, and implementing ServiceNow solutions. The ideal candidate will be proficient in ServiceNow platform administration, scripting, integrations, and module development while ensuring best practices in ITSM, ITBM, HRSD or other relevant modules. Key Responsibilities : • Design, develop, and implement ServiceNow applications, including custom applications, workflows, UI policies, business rules, and client scripts. • Customize and enhance ServiceNow ITSM, ITBM, HRSD, Custom Scoped modules based on business requirements. • Develop and configure Service Catalog, Request Management, Incident, Problem, Change, and CMDB modules.. • Develop integrations using REST/SOAP APIs, MID Server, and third-party applications. • Configure and maintain flows in Flow Designer and implement automation with Scripted REST APIs, Workflows, and Integration Hub. • Implement Access Control (ACLs), security rules to ensure secure operations. • Participate in ServiceNow upgrades, patching, and version management while ensuring system stability. • Troubleshoot and resolve performance issues, system errors, and service outages. • Work with business analysts for the requirements • Create and maintain technical documentation, test cases, and deployment procedures. • Stay updated with ServiceNow best practices, new releases, and industry trends Qualifications Required Skills & Qualifications : • 6+ years of experience as a ServiceNow Developer. • Strong expertise in JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, and Script Includes. • Hands-on experience with ServiceNow Administration, ITSM, ITOM, HRSD, or other modules. • Experience in Flow Designer, Integration Hub, and ServiceNow REST/SOAP integrations. • Strong understanding of data model, CMDB architecture, and ServiceNow tables. • Familiarity with ATF (Automated Test Framework) and ServiceNow Performance Analytics. • Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. • Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. • Experience in ServiceNow Scoped Applications and Custom App Development. Soft Skills: • Strong analytical and problem-solving abilities. • Ability to work independently and as part of a team. • Attention to detail and a commitment to quality. Preferred Certifications: • ServiceNow Certified System Administrator (CSA) • ServiceNow Certified Application Developer (CAD)
Posted 2 months ago
8.0 - 13.0 years
25 - 30 Lacs
Hyderabad
Work from Office
We are seeking a highly skilled Senior ServiceNow Developer with 8+ years of experience to join our dynamic Technology Implementation team. The candidate will be responsible for designing, developing, and implementing complex ServiceNow solutions across various modules, including Customer Service Management (CSM), IT Service Management (ITSM), and Field Service Management (FSM). The role involves customizing and configuring ServiceNow applications, developing scripts and integrations, troubleshooting technical issues, and ensuring operational efficiency. Experience with HAM/SAM Pro, ServiceNow REST API, and Agile methodologies is a plus. Strong communication, problem-solving skills, and the ability to work independently are essential. ServiceNow CSA certification is preferred.
Posted 2 months ago
8.0 - 12.0 years
25 - 30 Lacs
Hyderabad
Work from Office
We are seeking a highly skilled Senior ServiceNow Developer with 8+ years of experience to join our dynamic Technology Implementation team. The candidate will be responsible for designing, developing, and implementing complex ServiceNow solutions across various modules, including Customer Service Management (CSM), IT Service Management (ITSM), and Field Service Management (FSM). The role involves customizing and configuring ServiceNow applications, developing scripts and integrations, troubleshooting technical issues, and ensuring operational efficiency. Experience with HAM/SAM Pro, ServiceNow REST API, and Agile methodologies is a plus. Strong communication, problem-solving skills, and the ability to work independently are essential. ServiceNow CSA certification is preferred. This is a work-from-office role based in Hyderabad (5 days a week). Candidates must be willing to travel to Hyderabad for a mandatory in-person interview.
Posted 2 months ago
4.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Job Title ServiceNow ITOM Developer (Event Management) Job Location Bangalore / Mumbai (Onsite) Experience 4+ years Job Type Full-Time About the Role : We are seeking a highly skilled ServiceNow ITOM Developer with a strong background in Event Management. The ideal candidate will have at least 4 years of hands-on experience in ServiceNow ITOM (IT Operations Management) modules, specifically focusing on Event Management and its integration with other ServiceNow modules. You will be responsible for designing, developing, and implementing ServiceNow Event Management solutions that align with our IT infrastructure and support operations. Key Responsibilities : - Design, develop, and implement ServiceNow Event Management solutions to meet business requirements. - Develop and customize Event Management policies, thresholds, and alert rules for automatic event processing. - Work closely with the ServiceNow ITOM team to integrate Event Management with other modules like Incident Management, Problem Management, Change Management, and Discovery. - Troubleshoot and resolve issues related to ServiceNow Event Management, including event rules, alerting, and notification processes. - Perform regular system updates, maintenance, and upgrades of the ServiceNow Event Management platform. - Develop and maintain integrations with monitoring tools to process incoming events into ServiceNow. - Create and maintain technical documentation for all customizations and integrations. - Ensure that the Event Management process is optimized for efficiency, performance, and scalability. - Collaborate with cross-functional teams to ensure effective implementation and alignment with organizational goals. - Participate in on-call support and provide incident resolution related to ITOM and Event Management. Requirements : - Experience Minimum 4 years of experience in ServiceNow ITOM, specifically in Event Management. - ServiceNow Modules Hands-on experience in Event Management, Discovery, Service Mapping, and Orchestration. - Strong knowledge of ServiceNow ITOM and its Event Management processes. - Proficiency in ServiceNow Scripting Client Scripts, Business Rules, UI Actions, UI Pages, Script Includes. - In-depth understanding of event management best practices, including event correlation, suppression, and alert rules. - Integration Experience Knowledge of integrating ServiceNow Event Management with third-party monitoring tools (e.g., Nagios, Zabbix, SolarWinds, etc.). - Strong experience with ServiceNow API, Web Services, and data integration processes. - Familiarity with ITIL processes and CMDB concepts. - Experience in configuring and customizing ServiceNow Event Management in an enterprise environment. - Ability to work effectively in an agile environment and manage multiple tasks. - Strong communication and problem-solving skills. - Bachelor's degree in Computer Science, Information Technology, or related field. Apply Insights Follow-up Save this job for future reference Did you find something suspiciousReport Here! Hide This Job Click here to hide this job for you. You can also choose to hide all the jobs from the recruiter.
Posted 2 months ago
6.0 - 8.0 years
3 - 7 Lacs
Gurugram
Work from Office
About The Role Senior Developers (ITOM, ITAM, HRSD, SPM any one). Location Gurgaon or Bangalore Only. Job Type Full-time. Experience Minimum 6+ years of relevant experience. About The Role : We are seeking a skilled ServiceNow Consultant with expertise in any of the modules like IT Business Management (ITBM), IT Asset Management (ITAM), HR Service Delivery (HRSD), and Strategic Portfolio Management (SPM). The ideal candidate will be responsible for designing, implementing, and optimizing ServiceNow solutions to enhance business processes and drive operational efficiency. Key Responsibilities :- Configure and customize ServiceNow modules, ensuring alignment with business objectives.- Lead workshops to gather and analyze business requirements.- Design and develop workflows, automation, and integrations with third-party tools.- Provide technical leadership in the implementation and enhancement of ITBM, ITAM, HRSD, and SPM modules.- Optimize ServiceNow performance and ensure best practices in platform development.- Collaborate with stakeholders to drive process improvements and digital transformation.- Develop dashboards and reports for real-time insights and decision-making.- Manage system upgrades, patches, and security compliance.- Troubleshoot issues, resolve incidents, and support end-users.- Conduct training and knowledge transfer sessions for teams.- Ensure data integrity and governance across ServiceNow modules.- Work closely with cross-functional teams for seamless ServiceNow adoption.- Stay updated on ServiceNow advancements and recommend improvements.- Support pre-sales and solutioning for ServiceNow implementations.- Document system configurations, workflows, and technical solutions. Qualifications & Skills :- 3+ years of experience in ServiceNow development and administration.- Strong expertise in ITBM, ITAM, HRSD, and SPM modules.- Experience with JavaScript, REST/SOAP APIs, and ServiceNow scripting.- ServiceNow Certified Implementation Specialist (CIS) preferred.- Excellent problem-solving and stakeholder management skills.ApplyInsightsFollow-upSave this job for future referenceDid you find something suspiciousReport Here! Hide This JobClick here to hide this job for you. You can also choose to hide all the jobs from the recruiter.
Posted 2 months ago
5.0 - 8.0 years
3 - 7 Lacs
Coimbatore
Work from Office
Job Title ServiceNow Business Analyst Experience 5 to 8 years Location Coimbatore (Onsite for 3 months, then Remote) Employment Type Fulltime Immediate joiner is Preferred. About The Role We are seeking a highly skilled ServiceNow Business Analyst with 5 to 8 years of experience to join our team in Coimbatore. The initial engagement will be onsite for 3 months, followed by a remote work arrangement. Key Responsibilities - Collaborate with stakeholders to understand business needs and translate them into detailed user stories and requirements. - Work closely with development teams to ensure seamless implementation of ServiceNow solutions. - Conduct requirement gathering sessions, gap analysis, and process documentation. - Strong experience in ServiceNow Projects, with expertise in ITSM and additional modules (a plus). - Define and document Business Analysis (BA) processes and ensure adherence to best practices. - Work with cross-functional teams to drive ServiceNow implementations and enhancements. - Provide training and support to end-users as needed. Requirements - 5 to 8 years of experience as a Business Analyst in ServiceNow projects. - Strong understanding of ServiceNow ITSM and additional modules (preferred). - Expertise in BA processes, requirement gathering, documentation, and user story creation. - Experience working in Agile/Scrum environments. - Excellent communication and stakeholder management skills. Apply Insights Follow-up Save this job for future reference Did you find something suspiciousReport Here! Hide This Job Click here to hide this job for you. You can also choose to hide all the jobs from the recruiter.
Posted 2 months ago
5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
Details: Job Description Stefanini Group is a multinational company with a global presence in 41 countries and 44 languages, specializing in technological solutions We believe in digital innovation and agility to transform businesses for a better future Our diverse portfolio includes consulting, marketing, mobility, AI services, service desk, field service, and outsourcing solutions, The candidate will Configure/Customize the ServiceNow system, including creating workflows, build service requests from customer requirements, request items and tasks using workflows to manage data flows from the customer to the support teams providing the service, use scripting tools and ServiceNow functionality to create script to automate rote tasks being done in ServiceNow, perform integrations and process automation using ServiceNow Orchestration, gather specifications from the IT department and deliver a product/release that meets the needs presented, Create requirements definitions and technical specifications documentation plus load, manipulate and maintain data between Service-now and other systems, The candidate will work with IT managers to generate views and reports as needed, analyze and fully understand user requirements and current procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow roadmap, be competent with ITIL/ITSM processes, perform system and integration testing with sample and live data, monitor health, usage and overall compliance of the application, plus detailed knowledge in CSS and other web technologies, java scripting, Job Requirements Details: Development Skills ServiceNow Administration Data Sources and Import Sets MID Server Scheduled Jobs CMDB CIs, Relationships and References Class Model IT Classes Class Model TNI Classes Circuit Modeling IRE Identification IRE Reconciliation Sys_object_source IntegrationHub ETL Create transform operations Create scripted operations Map from flat import data Map from nested import data Conditional Mapping Map relationships Run Test, Inspect and Rollback JavaScript scripting in ServiceNow ATF Tests Performance Analysis Debugging Identifying Compression and Duplicates TNI Common Requirements Circuit Normalization App Service Mapping TRF Lookups Bandwidth Lookups AT&T Software Development Practices Service Mapping Event Management CSDM
Posted 2 months ago
11.0 - 16.0 years
14 - 24 Lacs
Pune, Chennai, Bengaluru
Work from Office
Job Description: We are looking for an experienced ServiceNow Developer / Lead Consultant with over 11 years of IT experience and deep expertise in the ServiceNow platform / Snow Development . The ideal candidate will be responsible for the design, development, and implementation of ServiceNow solutions, while also mentoring junior developers and collaborating with business stakeholders for effective service delivery. Key Responsibilities: Lead the design, development, and deployment of complex ServiceNow modules including ITSM, ITOM, HRSD, CSM, and custom applications. Engage with clients and stakeholders to gather requirements, define architecture, and propose scalable solutions. Customize and configure ServiceNow workflows, business rules, UI policies, client scripts, script includes, ACLs, and notifications. Lead ServiceNow upgrades, patch management, and instance cloning. Integrate ServiceNow with other enterprise tools using REST/SOAP APIs, MID Server, and integration hubs. Drive implementation of ServiceNow best practices across development, deployment, and governance. Work with cross-functional teams to ensure quality assurance and UAT sign-offs. Manage ServiceNow instance security, performance tuning, and licensing optimization. Guide and mentor a team of junior ServiceNow developers and administrators. Participate in pre-sales, solution design, and proposal writing for ServiceNow opportunities. Required Skills: 5+ years hands-on experience with ServiceNow platform. Strong understanding of ServiceNow ITSM, CMDB, Discovery, Orchestration, and Flow Designer. Proven experience in implementation of at least 3 full-scale ServiceNow projects . Proficiency in JavaScript, Glide API, AngularJS, and REST/SOAP integrations. Experience with ServiceNow IntegrationHub, App Engine Studio, and Scoped Applications. Strong analytical, troubleshooting, and problem-solving skills. Excellent written and verbal communication skills.
Posted 2 months ago
10.0 - 15.0 years
30 - 45 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Must have experience as either ServiceNow Admin or ServiceNow Developer or ServiceNow Architect.
Posted 2 months ago
5.0 - 10.0 years
12 - 22 Lacs
Pune, Bengaluru, Delhi / NCR
Hybrid
Job Description Advanced experience with Service Now implementations Strong technical knowledge in Scripting System Definition Business Rules Menus UI Forms UI Actions Content Management Imports Transforms Web Services and Notifications Developing designing configuring and rollout of new application modules workflows and catalog requests Experience with Business Rules Script Includes UI Actions Scheduled Jobs all scripted aspects of the Service Now system Experience with ServiceNow client and server-side JavaScript and the Service Now APIs Strong understanding of ITSM best practice processes must be self-motivated with a proven track record in ITSM technologies Experience in the development and implementation of Service Portal and Widgets Experience in Integration with third-party tools Experience with the development and implementation of ServiceNow ITSM modules Incident Management Problem Management Configuration Management Change Management Knowledge Management or other ITSM application Hands-on experience integrating multiple data sources into a unified ServiceNow CMDB as well as integrating data between Primary Skills Service Now implementation/Integration ServiceNow ITSM/HRSD/ITOM/SPM Module ServiceNow Scripting (Server/Client/Javascript) Secondary Skills CSA Certification is (Good to have) Workflow
Posted 2 months ago
6.0 - 11.0 years
14 - 22 Lacs
Pune, Chennai, Bengaluru
Hybrid
Job Summary: Seeking an experienced ServiceNow ITOM Developer to design, implement, and optimize IT Operations Management (ITOM) solutions. Key focus areas include Discovery, Service Mapping, Event Management, and Orchestration. Responsibilities: Configure and customize ITOM modules and workflows. Develop integrations using APIs, MID servers, and other tools. Optimize CMDB for accurate asset and service data. Troubleshoot ITOM configurations and ensure system performance. Collaborate with stakeholders to align ITOM solutions with business needs. Qualifications: Bachelor's degree in IT or related field. ServiceNow ITOM experience (Discovery, Service Mapping, Event Management). Proficient in scripting (JavaScript, PowerShell, Python). Strong knowledge of ITIL, APIs (REST/SOAP), and IT infrastructure. Preferred Skills: ServiceNow ITOM certification. Experience with cloud platforms (AWS, Azure, GCP). Familiarity with DevOps tools. Key Skills: ITOM module configuration and CMDB optimization. Integration development and API usage. Troubleshooting and performance tuning.
Posted 2 months ago
5.0 - 7.0 years
14 - 24 Lacs
Chennai
Remote
We are hiring experienced Service Now Developers/Implementation Specialists to join our team. Please fill in your details, and our HR team will review your profile. Shortlisted candidates will receive interview invites from HR team. If you're ready to take the next step in your career, share your profile with us at recruiting@radonglobaltech.com and fill in your profile details in the form below to get registered for your interview slot with Radon Global Tech Interview Registration form : https://forms.gle/e31miqwvAutGrST56 Location: Chennai Experience: 5+ years Job Type: Contract - 6 Months Work location: Remote -Chennai Job Summary: We are looking for experienced ServiceNow Developers / Implementation Specialists with over 5 years of hands-on experience in ServiceNow development, configuration, and implementation across multiple modules such as ITSM, HRSD, ITAM, and ITOM . The ideal candidate will be responsible for designing scalable solutions, integrating with third-party systems, and ensuring high performance and reliability. Key Responsibilities: Design, develop, and implement ServiceNow solutions tailored to business requirements. Customize applications, including UI policies, client scripts, business rules, and workflows. Configure and manage CMDB, Discovery, Service Catalog, Service Mapping, and Orchestration. Develop ITOM capabilities including Event Management, Discovery, AIOps, and Service Mapping. Work on ITSM workflows including Incident, Change, Problem, Request, Asset, and Configuration Management. Integrate ServiceNow with external platforms (Microsoft 365, AWS, MuleSoft, Azure, Genesys, etc.) using REST/SOAP APIs and MID servers. Optimize ServiceNow performance, security, and scalability. Collaborate with business stakeholders to gather requirements and provide technical solutions. Manage upgrades, patches, and security configurations. Conduct user training and support sessions. Document configurations, workflows, and custom developments. Required Skills: 5+ years of experience in ServiceNow development and implementation. Expertise in JavaScript, Glide API , client/server scripting. Deep understanding of ITSM, HRSD, ITAM, ITOM modules. Experience with ServiceNow CMDB, Discovery, Service Mapping . Strong knowledge of REST/SOAP APIs and integration best practices. Familiar with ServiceNow Flow Designer, Integration Hub, and Service Portal. Excellent problem-solving and communication skills. Ability to work independently or in a team setting. Preferred Qualifications: ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD) . Bachelors in Computer Science, IT, or related field. Knowledge of ITIL v3/v4 practices. Experience with Automated Test Framework (ATF) . Exposure to ServiceNow GRC or SecOps is a plus. Familiarity with AI/ML-based automation in ServiceNow.
Posted 2 months ago
8.0 - 13.0 years
37 - 50 Lacs
Noida, Chennai, Bengaluru
Hybrid
SNOW DEVELOPER Basic Requirements: Minimum 4+ years Relevant ServiceNow Experience . Responsible for handling escalations, participates in escalation meetings and should be solution oriented in decision makings. Should have managed a team of ServiceNow resources and is able to manage a team working remotely and on different time zones. Experience in supporting the implementation, administration, configuration, and/or development of the ServiceNow tool. ServiceNow Experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment. Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and workflows. System/Process Automation (Orchestration) experience. System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Experience with working or developing in any one of the following programming languages: JavaScript, CSS, HTML or HTML 5, Angular JS Experience in working on ServiceNow Development using Agile/Scrum methodology. Ability to communicate fluently with client stakeholders. Flexible for rotational shifts including night shift. Preferred Skills: Understanding of Configuration Management as it relates to ITIL Experience in the new ServiceNow scoped applications, Virtual agent, Performance Analytics, ATF, Predictive Intelligence, Agent Workspace, Mobile app etc., Web Services Integration (SOAP, REST, JSON, JDBC) Experience implementing systems using the Agile/Scrum methodology Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks Strong communication, Strong presentation and writing skills. Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members. Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions Minimum ServiceNow CSA certified. ITIL certification / CIS/ CAD ServiceNow certification is an advantage. (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management,Training freshers, coaching analysts and conducting interviews or participation in hiring drives.
Posted 2 months ago
5.0 - 10.0 years
15 - 30 Lacs
Kochi, Madurai, Coimbatore
Hybrid
Job Title: ServiceNow Developer (HRSD / CSM / FSM Modules) Location: Kochi,Visakhapatnam,Kolkata,Madurai,Coimbatore,Thiruvananthapuram,Bhubaneswar,Ranchi,Patna,Lucknow,Chandigarh,Bhopal. Employment Type: Full-time Experience Level: 5-10yrs Job Summary: We are seeking a skilled and versatile ServiceNow Developer with expertise in one or more of the following modules: HR Service Delivery (HRSD), Customer Service Management (CSM), or Field Service Management (FSM) . The ideal candidate will have hands-on experience in implementing and customizing ServiceNow solutions, integrating with external systems, and optimizing business processes. Key Responsibilities: Depending on the module(s) of expertise, responsibilities may include: HR Service Delivery (HRSD): Implement and configure the ServiceNow HRSD application. Apply knowledge of HR functions, processes, and best practices. Design and optimize Case Management and Knowledge Management solutions. Contribute to the development of HR Shared Services centers. Integrate ServiceNow with external systems using REST APIs and web services. Hold or be working toward the ServiceNow HRSD Implementation Specialist certification. Customer Service Management (CSM): Lead the implementation of standard CSM processes within ServiceNow. Demonstrate deep understanding of CSM workflows and integrations. Develop and maintain integrations with third-party tools (SOAP, REST, MID Server, etc.). Leverage features such as Proactive Customer Service Operations, Predictive Intelligence, Performance Analytics, Virtual Agent, and Continual Improvement Management. Field Service Management (FSM): Configure and manage FSM applications including Work Order Management, Scheduling, and Dispatch. Set up Field Agent activities for both mobile and desktop platforms. Design and implement Field Service business processes and add-ons. Optimize scheduling, dispatch, inventory operations, and time recording. Integrate FSM with other applications and data sources. Apply industry best practices in Field Service operations. Qualifications: Proven experience in ServiceNow development and module-specific implementations. Strong understanding of ITSM and enterprise service management principles. Experience with ServiceNow integrations using web services (REST/SOAP). Excellent problem-solving and communication skills. Relevant ServiceNow certifications are highly desirable. Preferred Certifications: ServiceNow Certified Implementation Specialist HRSD / CSM / FSM ServiceNow Certified System Administrator
Posted 2 months ago
4 - 8 years
12 - 19 Lacs
Gurugram
Hybrid
Role & responsibilities Build platform capabilities utilizing Flow Designer, custom code and integrations with external systems Work platform tickets and incidents as the come in Maintain Instance stability and security Ideate new capabilities and train existing staff on continuing eduction Perform other duties, as assigned. Preferred candidate profile EDUCATION: Degree Level FIELD OF STUDY: Major; Concentration EXPERIENCE: 4-8 years of demonstrable proficiency on ServiceNow CERTIFICATION(S): System Administrator and Application Developer KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Working knowledge of ServiceNow capabilities involving ITSM, SPM, ServiceWatch, Midserver and security architecture for SaaS platforms. Strong configuration of base capabilities and examples of platform integration models. Strong grasp on team interoperation and collaboration. Ability to handle multiple workstreams efficiently and with clear communication of expectations and status. Ability to provide education to junior skillset team members across global positions. Capable of delivering documentation and training on areas of interest on ServiceNow capabilities. Perks and Benefits Transportation Services : Convenient and reliable commute options to ensure a hassle-free journey to and from work. Meal Facilities : Nutritious and delicious meals provided to keep you energized throughout the day. Career Growth Opportunities : Clear pathways for professional development and advancement within the organization. Captive Unit Advantage : Work in a stable, secure environment with long-term projects and consistent workflow. Continuous Learning : Access to training programs, workshops, and resources to support your personal and professional growth. Link to apply: https://encore.wd1.myworkdayjobs.com/externalnew/job/Gurgaon---Candor-Tech-Space-IT---ITES-SEZ/Senior-Software-Engineer_HR-17049 And Share your Cv on Anjali.panchwan@mcmcg.com
Posted 2 months ago
6 - 11 years
20 - 27 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
We have an opening now Service Now Portal Developer, one of our tech clients.... Exp: 5+ years of experience in ServiceNow Location: Bangalore/Hyderabad/Mumbai/Pune NP: Immediate-30 days Job responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Takes initiative in finding solutions to complex problems, utilizing analytical & problem-solving skills, and possessing adaptability to change Adds to team culture of diversity, equity, inclusion, and respect. Required qualifications, capabilities, and skills Formal training or certification on ServiceNow platform concepts and proficient applied experience Demonstrated expertise in at least two ServiceNow Modules Proficient in scripting languages (JavaScript, Glide scripting) and front-end technologies (HTML, CSS, Angular). Has experience working on system integrations between ServiceNow and other applications using REST API. Strong analysis, problem-solving, and decision-making skills Can debug issues and find new ways of proactive monitoring to ensure platform stability. Ability to mentor junior developers, fostering a collaborative and innovative team environment. Strong communication skills should be able to clarify requirements with stakeholders and well as work collaboratively with the team. Preferred qualifications, capabilities, and skills HR Service Delivery module experience Service portal experience Kinldy drop me your resume at chanchal@oitindia.com
Posted 2 months ago
- 5 years
6 - 10 Lacs
Pune
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role ? Skill - ServiceNow ServiceNow Technical Lead (ITSM Expert + Discovery & CMDB Development ,HAM pro & SAM pro experience) Experience - 6+ years Location – Pune We are looking for a ServiceNow developer to join our team and help us deliver high-quality ServiceNow development solutions to our clients. You will be responsible for developing, configuring, and customizing ServiceNow applications, such as ITSM ,Discovery, CMDB, HAM Pro & SAM Pro and Service Mapping. ? Candidate must have : At least 6+ years of experience in ServiceNow development. Extensive hands-on experience of working with script based ServiceNow components such as business rules, script includes, client scripts, UI pages etc. Extensive experience of working with ServiceNow Glide objects such as GlideRecord, GlideSystem, GlideAggregate, GlideAjax etc. Ability to build Service Portal pages, designing customer widgets and good understanding of Angular JS Proficient in JavaScript, AngularJS, HTML, CSS, and REST APIs. Good knowledge of ServiceNow development best practices. Familiar with ServiceNow best practices, coding standards, and documentation ? ? Mandatory Skills: ServiceNow - IT Service Management. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
3 - 8 years
6 - 16 Lacs
Pune, Chennai, Bengaluru
Work from Office
We are hiring for experienced ServiceNow developer to join our team. If you've worked on any of the following modules ITOM /ITAM / CSM/ HRSD Telco stack - we want to hear from you Experience range & skills: Mandatory, with no exceptions Experience range 3+ years as ServiceNow developer Education: BE/B.Tech/MCA/M.Tech/MSc./MS Location - Pune, Bangalore, Chennai, Noida, Trivandrum Responsibilities, A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
Posted 2 months ago
2 - 6 years
10 - 14 Lacs
Hyderabad, Secunderabad
Work from Office
Digital Solutions Consultant I - HYD0143 Company Worley Primary Location IND-AP-Hyderabad Job Digital Solutions Schedule Full-time Employment Type Agency Contractor Job Level Experienced Job Posting Apr 21, 2025 Unposting Date May 21, 2025 Reporting Manager Title Senior Manager, Applications We deliver the worlds most complex projects. Work as part of a collaborative and inclusive team. Enjoy a varied & challenging role. Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia. Right now, were bridging two worlds as we accelerate to more sustainable energy sources, while helping our customers provide the energy, chemicals and resources that society needs now. We partner with our customers to deliver projects and create value over the life of their portfolio of assets. We solve complex problems by finding integrated data-centric solutions from the first stages of consulting and engineering to installation and commissioning, to the last stages of decommissioning and remediation. Join us and help drive innovation and sustainability in our projects. ? The Role As a Digital Solutions Consultant I with Worley, you will work closely with our existing team to deliver projects for our clients while continuing to develop your skills and experience etc. Strong expertise in HRSD modules, including Case Management, Lifecycle Events, Employee Service Center, Knowledge Management, HR Integrations Hands-on experience with HR tools like , SAP SuccessFactors, Oracle HCM integrations . Proficiency in ServiceNow APIs (REST/SOAP), Integration Hub, MID Server, and Scripted Web Services . Strong scripting skills in JavaScript, Glide APIs, and Flow Designer . Knowledge of HRSD security models, role-based access (RBAC), and data privacy laws . Experience in ServiceNow Performance Analytics & Reporting for HRSD. About You To be considered for this role it is envisaged you will possess the following attributes: Engineering graduate with 10 + yrs of experience Moving forward together We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. Were building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard. And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, theres a path for you here. And theres no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change. Worley takes personal data protection seriously and respects EU and local data protection laws. You can read our full Recruitment Privacy Notice Please noteIf you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Worley.
Posted 2 months ago
3 - 5 years
2 - 6 Lacs
Bengaluru
Work from Office
About The Role Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ? Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ? 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ? 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: RPA. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
2 - 6 years
5 - 9 Lacs
Hyderabad
Work from Office
About The Role Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ? Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ? 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ? 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation
Posted 2 months ago
8 - 12 years
1 - 1 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Bangalore/Hyderabad/Chennai * Exp: 8 To 10 Years Max JD- €¢ *6+ years of Business Analytics experience in which min 3+ years of experience in IT and ServiceNow* €¢ *Works with Product Owner/Team Leads/SME€™s to help make key decisions on priorities and design and works to ensure that all stakeholders are aligned.* €¢ Providing Vision and direction to the agile development team and stakeholders throughout the project and creating requirements. €¢ Should have experience working with *Mobile development, API, Cloud technologies* €¢ Participate in daily *scrums, sprint planning meetings and sprint reviews and retrospectives throughout all phases of System Development Life Cycle (SDLC).* €¢ Works effectively to ensure appropriate parties are involved and engaged to achieve project goals €¢ Identifies, creates, and maintains user stories, develops, and prioritizes functional requirements for new or revised features or enhancements €¢ Responsible for customer requirement management €¢ Good understanding and experience in using *Agile methodologies like Scrum* €¢ Knowledge and experience in systematic risk identification and assessment €¢ Analytical and reliable team player with a high degree of initiative €¢ *Fluency in English* €¢ *Reliability, Ability to work under pressure and ability to precise in communication are must* €¢ Experience in working with International Teams/Inter-Cultural Exposure/Virtual teams is an advantage €¢ Ability to communicate effectively and present results to technical experts as well as to the management €¢ Gathers, analyses and, when appropriate, contributes or starts to design the reengineering of business processes Good to have €¢ Knowledge of new age technologies ( *cloud platforms, BOT tools, Automation, etc.* ), Application development and should be able to guide the team/ project w.r.t IT €¢ *Guide/mentor the Team members*Responsibilities: Collaborate with cross-functional teams on projects using Agile methodology Analyze business needs through data analysis and reporting Develop ServiceNow solutions following best practices
Posted 2 months ago
7 - 12 years
0 - 1 Lacs
Bengaluru
Hybrid
Key skills: Snow Development, Integration, ITSM, ITAM/ITOM/CMDB/App engine Location: Bangalore (Hybrid) Shift: Rotational shift (Should be flexible to work in US & UK shifts) Notice Period: Immediate Joiners preferred Role & responsibilities • Bachelors degree with 7+ years of professional information technology experience with systems analysis and application development experience, including administration, implementation, integration, and configuration in ServiceNow • 7+ years of experience of ServiceNow with the ServiceNow platform as a Developer administering an enterprise-wide, multi-tier ServiceNow production environment, including the delegation of groups, modification of CMS, workflows, business rules, UI configuration, catalog items, reports, and updates • Experience developing custom applications in ServiceNow, leveraging scripted workflows, complex business rules, client-side/server-side scripting, custom UI pages, ACLs, custom widgets, and custom reporting, custom CMS/ Employee Self Service portals • Expert knowledge and hands on experience of ServiceNow Application • Comfortable deploying ServiceNow in a multi-datacenter environment • Aptitude to troubleshoot L2/L3 problems as they relate to ServiceNow Application • Well versed with documenting process and procedures implemented into ServiceNow • Experience upgrading within ServiceNow application • Experience architecting and designing ServiceNow Application • Support Single-Sign On instances • Intermediate skill with JavaScript required for process development and automation; experience with XML • Ability to come up with solutions for improving procedures and workflows • Search, populate, and customize the knowledge base • Strong understanding of cloud technologies, web applications, networks, protocols and email (SMTP, POP3). • Understanding of enterprise IT architecture. • Working knowledge of relational databases.
Posted 2 months ago
5 - 10 years
10 - 15 Lacs
Chennai
Work from Office
At least 5+ years of ServiceNow ITSM, custom app development experience, configuring, and implementing ServiceNow ITSM modules, Portal, front-end. Hands-on developer experience in ITSM, Scoped Application design, Workflow or Flow Designer, Std. Asset Management, Integration Hub, B2B integrations. Deep understanding of REST, WSDL, JSON and ability to integrate with other third-party applications, data sources. Develop & manage application code, user interfaces, and integration components. Create and maintain necessary development documentation-project plan, technical design, developer notes, user manual etc. Manages data with Tables, CMDB, Import Sets, and Update Sets. Creates Workflow activities and approvals, Incident Form, Service Catalog / Service Requests, Approval flows, Service Portal Pages, Widgets, UI Macros - Complex catalog development. Expertise in configuring UI Actions/UI Policy/ ACL/Client Scripts, Business Rules, Inbound Actions. Macros etc. CSS based UX/UI design & development, using Angular based Client-side & Server-side scripts, JavaScript, AJAX, HTML, CSS, JSON Web technologies. Configure Performance Analytics, Reporting & Dashboards. Mandatory Credentials / Knowledge: ServiceNow CIS-ITSM, CSA, CAD or any other mainline certification NOW Platform Development & Administration ITIL v4 Certified
Posted 2 months ago
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