Company Description Royal Cyber is a global IT consulting and digital transformation partner with over 20 years of experience helping organizations modernize legacy systems and adopt cloud-native technologies. Headquartered in Naperville, IL, Royal Cyber has a presence in over 15 countries, serving clients in various industries such as retail, banking, insurance, and healthcare. With a strong focus on agility, security, and innovation, the company houses over 1,000 certified consultants and has successfully executed more than 1,000 global deployments. Our mission is to help enterprises unlock scalable growth, reimagine experiences, and reduce technical debt through modern, intelligent, and secure digital ecosystems. Role Description This is a full-time on-site role located in Riyadh for a GCP Architect. The GCP Architect will be responsible for designing, developing, and implementing Google Cloud Platform (GCP) solutions. Daily tasks include collaborating with cross-functional teams, defining architecture standards, troubleshooting issues, and ensuring best practices for cloud security and optimization. The role also involves performance tuning, continuous integration, continuous delivery pipelines, and managing cloud environments to support business requirements. Qualifications Experience in GCP architecture, cloud infrastructure, and services Skills in designing, developing, and deploying scalable cloud solutions Proficiency in cloud security, compliance, and performance optimization Ability to collaborate effectively with cross-functional teams and stakeholders Excellent problem-solving skills and attention to detail Relevant certifications in Google Cloud are a plus Bachelor’s degree in Computer Science, Engineering, or a related field #GCP
As a Frontend Developer, your primary responsibility will be to develop responsive and accessible web pages using HTML5, CSS3, JavaScript, and modern frontend frameworks. You will collaborate with backend developers, designers, and stakeholders to deliver high-quality digital experiences while ensuring cross-browser compatibility and responsive design standards are met. You will work with Optimizely CMS/DXP to implement custom frontend components, templates, and personalization features. Additionally, you will optimize frontend performance, SEO, and accessibility, as well as customize and extend Optimizely blocks and templates. Participation in code reviews, sprint planning, and agile ceremonies will also be part of your routine. To excel in this role, you should have at least 2 years of frontend development experience in a CMS environment, preferably with Optimizely. Proficiency in HTML5, CSS3/SASS, JavaScript, and jQuery is required. Experience with frontend frameworks/libraries like React, Vue.js, or Angular is essential, depending on the implementation. A strong understanding of Optimizely CMS templates, blocks, and view rendering is necessary. Familiarity with Optimizely DXP, Content Delivery API, and personalization features will be beneficial. Knowledge of version control systems (Git), CI/CD pipelines, and Agile/Scrum workflows is expected. You should possess strong debugging and troubleshooting skills, as well as a good understanding of performance optimization techniques. Experience with headless CMS implementations using Optimizely Content Delivery API and familiarity with Optimizely Commerce Cloud for B2B/B2C ecommerce sites will be advantageous. Additional skills that will be valuable in this role include knowledge of TypeScript, Webpack, and RESTful APIs. Experience integrating A/B testing or personalization tools such as Optimizely Experimentation, Google Optimize is a plus. Optimizely certifications (Developer, Commerce, etc.) will also be considered advantageous for this position.,
As a Solution Architect for Optimizely (formerly Episerver), your primary responsibility will be to design and supervise the implementation of scalable and high-performance digital solutions utilizing the Optimizely DXP (Digital Experience Platform). Your role will involve working with various modules within the platform such as CMS, Commerce, Personalization, and Experimentation to create effective solutions for clients. You will be expected to leverage your expertise in architecture and design to deliver innovative and efficient solutions that meet the needs of the business and ensure optimal performance. Your contributions will play a key role in shaping the digital experience for users and driving success for the organization.,
As a Mainframe System Developer, you will utilize your expertise in Cobol programming to develop efficient and reliable software solutions. Your experience with VSAM file type will be crucial in handling data storage and retrieval processes effectively. Additionally, your proficiency in working with Data Platforms, including data ingestion and integration, will enable you to contribute to the seamless operation of the systems you work on. Join our team and play a key role in ensuring the smooth functioning of our mainframe systems.,
We are looking for skilled Data and Analytics Developers to enhance our existing analytics capabilities. The current team of five in-house developers needs augmentation or outsourcing to ensure scalability and efficiency. Your role will involve data pipeline development, dashboard/report creation, data modeling, and integration with business systems. Key Responsibilities: - Design, develop, and maintain data pipelines, ETL processes, and data transformation workflows. - Create interactive dashboards and reports using tools like Power BI, Tableau, or equivalent. - Collaborate with business teams to gather reporting requirements and implement analytics solutions. - Ensure data quality, governance, and integrity across systems. - Coordinate with in-house developers and analysts to align on data architecture and standards. - Optimize data queries and storage solutions for performance and scalability. - Provide technical documentation, version control, and project progress updates. Required Skills & Experience: - 3+ years of experience in data engineering, analytics development, or BI. - Proficiency in SQL and at least one ETL tool (e.g., Azure Data Factory, Talend, SSIS). - Hands-on experience with BI platforms like Power BI, Tableau, or Qlik. - Familiarity with data warehousing concepts (e.g., star/snowflake schema). - Experience with cloud data platforms such as Azure, AWS, or GCP. - Strong understanding of data governance, security, and privacy practices. - Version control using Git or other source control tools. Preferred Qualifications: - Experience with Azure Synapse, Databricks, or Snowflake. - Familiarity with CI/CD pipelines for data deployment. - Exposure to Python or R for data manipulation or statistical analysis. - Knowledge of business domains like finance, operations, or sales analytics.,
As a Project Manager, you will play a crucial role in leading and delivering complex projects across various domains. Your responsibilities will include: - Managing the full project lifecycle from initiation to closure, ensuring successful delivery within scope, time, and budget. - Defining project objectives, scope, deliverables, and success criteria in collaboration with stakeholders. - Developing and maintaining detailed project plans, schedules, and risk registers. - Coordinating and leading cross-functional teams to ensure seamless execution. - Acting as the primary point of contact for clients, stakeholders, and vendors. - Tracking project progress, reporting status, and presenting updates to leadership and stakeholders. - Managing project risks, issues, and dependencies with proactive resolution. - Driving process improvements and ensuring adherence to organizational standards and methodologies. - Supporting change management initiatives and ensuring smooth project adoption. No additional details about the company were provided in the Job Description.,
Need Senior Architect with 4-6 implementation hands-on Salesforce Consumer Good experience. Technical Architect role who has hands-on development experience on CG cloud. Who can be the part of pre-sales calls, develop POCs based on customer requirements. Drive customer demos / calls on CG Cloud and it's features. Work on the requirement gathering and designing solutions
As a Lead Product Manager/Business Analyst, your role involves defining and communicating product/project strategy to ensure alignment with business objectives. You will lead the product development lifecycle from ideation to launch by collaborating with cross-functional teams. Conducting market research and competitive analysis will be crucial in informing product decisions and roadmaps. Gathering and prioritizing requirements based on stakeholder feedback and market needs, and presenting findings to leadership are key responsibilities. Developing and maintaining product/project/program roadmaps to ensure timely delivery of features and enhancements is also part of your role. Analyzing product performance metrics and customer feedback will help drive continuous improvement. Facilitating communication among stakeholders, including engineering, marketing, and leadership teams, is essential. Driving measurable outcomes by enabling effective decision-making and proactively advancing the program will be a focus of your work. Key Responsibilities: - Define and communicate product/project strategy, ensuring alignment with business objectives. - Lead the product development lifecycle from ideation to launch, collaborating with cross-functional teams. - Conduct market research and competitive analysis to inform product decisions and roadmaps. - Gather and prioritize requirements based on stakeholder feedback and market needs. Also present findings to leadership. - Develop and maintain product/project/program roadmaps, ensuring timely delivery of features and enhancements. - Analyze product performance metrics and customer feedback to drive continuous improvement. - Facilitate communication among stakeholders, including engineering, marketing, and leadership teams. - Drive measurable outcomes by enabling effective decision-making and proactively advancing the program. Qualifications: - 8+ years of experience in product management, business analysis, or program management. - Strong understanding of Agile methodologies and experience in product development. - Excellent analytical, problem-solving, and decision-making skills relevant to implementations. - ServiceNow experience is highly preferred. - Exceptional communication and leadership skills, with the ability to influence stakeholders at all levels. - Experience managing software products or technology solutions. - Strong product and strategic mindset.,
As a Lead ServiceNow Developer/Architect, you will be responsible for designing and implementing complex ServiceNow solutions that align with organizational goals and technical best practices. Your key responsibilities will include: - Leading end-to-end ServiceNow architecture, which involves requirements gathering, solution design, development, and deployment. - Collaborating closely with product managers, business analysts, and cross-functional teams to translate business needs into robust technical solutions. - Developing, customizing, and extending ServiceNow applications, modules, and integrations using best-in-class development standards. - Conducting system and architecture reviews to ensure the quality, scalability, and security of ServiceNow implementations. - Developing and maintaining technical documentation for system configurations, customizations, and integration points. - Troubleshooting complex technical issues and providing expert-level support for ServiceNow environments. - Ensuring compliance with organizational and industry security standards in all ServiceNow solutions. The qualifications required for this role are: - 8+ years of experience in ServiceNow development, architecture, or a closely related technical field. - Proven expertise in designing and building large-scale ServiceNow implementations across multiple modules such as ITSM, ITOM, HR, Custom Apps, CMDB, and Discovery. - Strong proficiency in ServiceNow scripting (JavaScript, Glide API), Flow Designer, IntegrationHub, and REST/SOAP integrations. - Deep understanding of ServiceNow platform architecture, data structures, and security frameworks. - Experience with Agile development methodologies and DevOps practices. - Exceptional problem-solving, analytical, and debugging skills. - Excellent communication skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders. - Demonstrated leadership in design and implementation workshops. - Experience in mergers and acquisitions, separations are a strong plus.,
Role Overview: As a senior professional, you will be responsible for leading the implementation of Creatio CRM for a leading bank in Papua New Guinea. Your primary focus will be on program leadership, business alignment, and stakeholder management rather than deep technical development. Your hands-on experience in CRM rollouts, preferably with Creatio in the banking/BFSI sector, will be crucial for this role. Key Responsibilities: - Work as a Creatio Solution Architect and lead the implementation of Creatio CRM on the client side. - Act as the primary liaison between client stakeholders and other vendors during the implementation process. - Drive requirement workshops with various business units such as Retail, Corporate, Risk, Compliance, Marketing, and Operations. - Translate banking business processes (Onboarding, KYC, Customer Service, Loan Applications, Marketing Campaigns) into Creatio workflows and configurations. - Oversee solution validation and ensure alignment with banking regulatory needs such as AML, KYC, and compliance. - Facilitate seamless integration discussions with core banking and digital channels while Creatio handles the technical implementation. - Manage project delivery timelines, risks, and escalations to ensure smooth execution. - Support UAT planning, user adoption, and conduct training sessions with the client. - Ensure proper documentation and governance for long-term sustainability. Qualification Required: - Minimum 2 full-cycle CRM implementations, preferably with Creatio, in the banking or BFSI sector. - Strong expertise in business process mapping, stakeholder engagement, and change management. - Good working knowledge of Creatio modules including Sales, Service, Marketing, and Studio. - Familiarity with data flows, APIs, and integrations (conceptual understanding, not coding). - Excellent communication, negotiation, and leadership skills to effectively manage client and vendor teams. - Ability to handle multi-vendor coordination involving Creatio, system integrators, and bank IT. Additional Details: - Creatio Certification (Functional or Business Analyst track) is a preferred qualification. - Prior experience working with banks in APAC or emerging markets is advantageous. - Strong understanding of banking operations, customer lifecycle, and compliance is desirable. - PMP / PRINCE2 certification is a plus.,
You will lead advanced security analysis, incident response, vulnerability management, security tool administration, and escalations. Your role will involve handling complex security incidents and coordinating remediation efforts. Additionally, you will be responsible for performing cybersecurity audits, conducting application and tools analysis from a cybersecurity perspective, and analyzing vulnerability and assessment. Documentation of findings and analysis is a key aspect of this role. You will also be required to analyze new tools, applications, and business initiatives, providing guidance to L2 resources on security and compliance activities. - Lead advanced security analysis, incident response, vulnerability management, security tool administration, and escalations - Handle complex security incidents and coordinate remediation efforts - Perform cybersecurity audits - Conduct application and tools analysis from a cybersecurity perspective - Analyze vulnerability and assessment - Provide guidance to L2 resources on security and compliance activities No additional details of the company were provided in the job description.,
Role Overview: In this role, you will design, build, and deploy data architectures and pipelines to deliver robust, reliable, and near real-time data to business stakeholders. Your main focus will be enabling insights and Business Intelligence services for the organization. Working closely with various stakeholders, you will ensure that reporting solutions meet the growing needs of the business. As part of a geographically diverse team, you will contribute to key initiatives such as Profitable Volume Growth and Customer First Workstreams. Key Responsibilities: - Designing and implementing ETL processes - Managing data warehousing solutions - Exposing and deploying machine learning models to production - Ensuring data quality and consistency across various sources - Ensuring reliability and uptime of systems - Managing and achieving reporting solution outcomes through close alignment with business stakeholders - Identifying gaps in the current EDW and Data Models and driving better data quality and collection - Developing, delivering, and supporting Power BI Reports, ad-hoc Data Extracts, Data Models, and Data Warehouse enhancements - Providing estimates and Agile Sizing for Report and Data development - Preparing test plans and ensuring successful execution of testing - Providing end-user support, assistance, and training regarding Power BI Report development - Investigating and resolving Data, Reporting, and Back-end ETL related issues - Troubleshooting issues and identifying modifications needed in existing Reporting to meet changing user requirements - Documenting solutions comprehensively, ensuring deliverables are approved by appropriate stakeholders, and making documentation readily available - Practicing Lean-Agile values and ways of working, participating in Agile events and rituals - Keeping the business community informed and collaborating with stakeholders and team members to meet strict delivery deadlines - Establishing and maintaining effective working relationships with internal customers, peer groups, and key internal stakeholders Qualifications Required: - At least 10 years of experience in the field - Bachelor's degree in information technology or related discipline - Relevant Microsoft certifications - Proficiency in: - Azure Data Lake - SQL server - Azure Synapse - Power BI data sets - SSIS reporting or Data Factory - Data pipelines and streaming - Operational Reporting and Commercial Documents development, testing, and release - Experience working with D365 ERP CRM reporting - Debugging and troubleshooting issues related to Data Lake, Azure Synapsis - Experience in Data warehouse management and ETL operation - Microsoft Fabric - Azure DevOps management, pipeline, and release management knowledge - Experience with BI analytical toolsets - Experience with ERP / CRM especially Dynamics 365 - SQL Server, T-SQL, Stored Procedures, etc. - Azure SQL Database - Azure table storage - Database administration knowledge on Azure Synapsis, data lake, ADF Bonus Skills: - SAFe Agile and Scrum - Experience in report layout developments - Previous experience working with geographically diverse teams,
JKnowledge, Skills, and Abilities: Infor Syteline Developers (10) With 3 yrs of Syteline V 8/9/10 cloud experience. Experience with V8 is a must Tables, Quires and Reports Knowledgeable with MS.NET framework and Visual Studio SyteLine integrations, reporting and Data views EDI's and feeds from/To SyteLine Ability to design and implement databases and SQL based software solutions. Ability to implement and troubleshoot programming changes and modifications. Strong SQL stored procedure and database skills Experience developing business reports (SQL, Crystal, SSRS). Must be deadline and detail-oriented with strong analytical and critical thinking skills. Excellent written and verbal communication, especially when communicating technical requirements and information to our clients. Responsibilities: Gather and document technical business requirements for the software development and design of new systems. Create enhancements, add-ons, and reports for SyteLine Collaborate with other team members on the design and implementation of projects. Test modifications and documents all programming tasks and procedures. Interact with clients and provide exceptional customer service and support.
You will be responsible for performing Data Guard, RMAN backup, cloning, and restoration tasks. Additionally, you will be involved in performance tuning, analysis, and optimization to ensure the smooth operation of Oracle databases. Your role will also include applying security patches and updates to enhance the security of Oracle systems. Key Responsibilities: - Troubleshoot and resolve issues related to Oracle E-Business Suite (EBS), Java, Weblogic, and other Oracle applications. - Conduct health checks and monitoring to identify any potential issues proactively. - Write and execute scripts to automate routine tasks and improve operational efficiency. - Provide support during critical month-end processing periods to ensure seamless operations. - Address any other Oracle-related tasks as needed and agreed upon by the team. Qualifications Required: - Proficiency in Data Guard, RMAN backup, and restoration techniques. - Strong skills in performance tuning, analysis, and optimization. - Experience in applying Oracle security patches and updates. - Ability to troubleshoot and resolve issues related to Oracle applications. - Proficient in scripting languages for automation purposes. - Prior experience in providing support during critical processing periods is preferred.,
As a Senior Backend Engineer specializing in .NET and Azure GPT, your role will involve designing and developing secure and performant microservices that integrate generative AI capabilities with leading media and advertising platforms. You will be tasked with architecting backend systems to deliver intelligent automation, API interoperability, and reliable AI-enabled services. Your expertise in C#/.NET 8 and hands-on experience with Azure services will be crucial in building production-grade REST and GraphQL APIs. Collaboration across the full development lifecycle and contribution to advancing the AI strategy at scale will be key aspects of your responsibilities. **Key Responsibilities:** - Design, implement, and optimize .NET-based microservices and Azure Functions to operationalize GPT capabilities and integrate with external ad tech APIs. - Develop authenticated REST and GraphQL APIs using OAuth 2.0, Azure AD, and API Management. - Implement advanced backend patterns like rate limiting, caching, batching, and streamed responses for high-throughput, low-latency workloads. - Ensure long-term code maintainability, testability, and reusability following best practices in TDD, async/await, and dependency injection. **Qualifications & Certifications:** - **Education:** Bachelors or Masters degree in Computer Science, Software Engineering, Information Systems, or related field. - **Experience:** Minimum 7+ years of experience in building and supporting production-grade backend systems in .NET/C#. - **Certifications:** Azure Developer Associate (AZ-204) or equivalent is a plus. **Additional Details:** The company is seeking a highly skilled and forward-thinking Senior Backend Engineer with a focus on .NET and Azure GPT to join their growing team. The role involves designing and developing secure, performant microservices that integrate generative AI capabilities with leading media and advertising platforms. The successful candidate will play a key role in advancing the company's AI strategy at scale. This Job Description has been summarized to provide you with a clear understanding of the role of Senior Backend Engineer Azure GPT/.NET.,
As an SAP BASIS Administrator at Royal Cyber Private Limited, you will be responsible for the smooth operation and maintenance of SAP environments. Your key responsibilities will include: - Managing SAP Transport Request Management, configuring transport paths, and troubleshooting any related issues. - Configuring SAP systems across NetWeaver and HANA platforms with a focus on security administration, user management, role design, and authorization concepts. - Handling tasks such as system copies, upgrades, support packages, and kernel upgrades to ensure system functionality. - Utilizing your knowledge of operating systems (Linux/Unix/Windows) and databases (HANA, Oracle, SQL Server) to support SAP operations. - Familiarizing yourself with SAP Solution Manager for effective monitoring and alerting of system performance. - Understanding High Availability (HA) and Disaster Recovery (DR) setup in SAP landscapes to ensure system stability. Qualifications required for this role: - 5+ years of experience in SAP BASIS administration in complex SAP environments. - Expertise in SAP Transport Request Management, system configuration across NetWeaver and HANA platforms, and SAP Security Administration. - Hands-on experience with S/4HANA, SAP HANA DB, Fiori, system copies, upgrades, and support packages. - Working knowledge of operating systems (Linux/Unix/Windows) and databases (HANA, Oracle, SQL Server). - Familiarity with SAP Solution Manager for monitoring and alerting, and understanding of High Availability (HA) and Disaster Recovery (DR) setup in SAP landscapes. Additionally, preferred qualifications for the role include: - SAP Certified Technology Associate (SAP BASIS / SAP HANA). - Experience with SAP Cloud Platform, SAP BTP, or hybrid cloud environments. - Knowledge of SAP GRC and security audit compliance. - Bachelors/Masters degree in Computer Science, Information Technology, or a related field. Royal Cyber Private Limited is a leading company in India known for its expertise in SAP solutions. With a remote work setting and flexible timings from 2 PM to 11 PM IST, you will have the opportunity to work in a dynamic environment and contribute to the success of the organization. For more information, you can visit www.royalcyber.com.,
Job Description: You should have experience with Azure Service Bus, Event Grid, or other messaging services. It would be beneficial if you have knowledge of containerization using Docker and Kubernetes. Exposure to frontend technologies will help in collaborating effectively with UI/UX teams. Additionally, experience with commercetools customization and extensions is a plus. Key Responsibilities: - Utilize Azure Service Bus, Event Grid, or other messaging services effectively. - Implement containerization using Docker and Kubernetes. - Collaborate with UI/UX teams using frontend technologies. - Customize and extend commercetools as per requirements. Qualifications Required: - Proficiency in Azure Service Bus, Event Grid, or other messaging services. - Familiarity with Docker and Kubernetes for containerization. - Exposure to frontend technologies for collaboration with UI/UX teams. - Previous experience in commercetools customization and extensions.,
Role Overview: In this role, you will be responsible for designing and creating visually appealing PowerPoint templates for pitch presentations. Your main focus will be on ensuring vivid detail, incorporating animations, and utilizing high-level design elements. To excel in this position, you should have knowledge of Adobe Creative Suite programs like Photoshop and Illustrator. It is crucial to uphold brand guidelines and possess a strong understanding of design standards. Key Responsibilities: - Collaborating with stakeholders to guarantee that all brand presentations meet high standards - Demonstrating the ability to work under pressure and manage multiple tasks and projects simultaneously - Utilizing your keen eye for design and aesthetics to develop well-thought-out presentations - Staying updated on creative software skills and industry trends - Self-managing and delivering on multiple projects, meeting various deadlines while upholding quality standards. Qualification Required: - Proficiency in Adobe Creative Suite programs like Photoshop and Illustrator - Strong understanding of design standards and brand guidelines - Ability to work under pressure and manage multiple tasks efficiently - Keen eye for design and aesthetics - Good communication and collaboration skills Please note that no additional details of the company were provided in the job description.,
? Key Skills & Expertise Strong expertise in IBM Sterling Order Management System (OMS) Proven experience in OMS solution design, architecture, and implementation Hands-on experience in Order Management, Fulfillment, Inventory, and Pricing modules Expertise in OMS customization, configuration, and APIs Knowledge of Integration with ERP, WMS, Payment Gateways, and eCommerce platforms Good understanding of Cloud deployments (IBM Sterling on Cloud preferred) Strong skills in Performance tuning, scalability, and high-availability design Ability to collaborate with Business & Technical stakeholders to provide end-to-end OMS solutions
Job Description The Innovation Services team is responsible for continuously modernizing Dynatrace Service offerings and solutions with a focus on cutting edge cloud practices and technologies, automation, and Dynatrace Software Intelligence. Innovation Services develops high value automation solutions that will drive Dynatrace ARR growth through customer adoption of new Dynatrace modules and accelerated expansion of Dynatrace licenses. Additionally, the Innovation Services team is responsible for developing and delivering highly technical enablement content and automated training environments to internal employees, customers, and partners. The Innovation Services team also supports sales cycles delivering solution overviews, demos, and POCs of complex automation and integration solutions. Responsibilities: Use case development continuously explores and develops new and innovative solutions and service offerings such as automated incident management with ServiceNow,automated problem remediation with Dynatrace Workflows and Ansible Automation Platform, automated release validation with Dynatrace Site Reliability Guardian and a CI/CD platform Solution ideation and development create and support technical solutions that are being offered to (internal and external) stakeholders GTM enablement Provides technical training and offering enablement for internal employees, customers, and partner delivery resources. Pre-sales supports customer facing sales calls delivering technical deep-dive sessions on automation offerings and concepts. Builds and delivers automation use-case demos. Automation evangelism evangelizes the Innovation practice, service offerings, and customer stories through events and social media. R&D Interaction participate and provide feedback on early-adaptor and pre-release software leveraging your industry experience. Qualifications Minimum Qualifications: Technical degree (i.e. Computer Science, Computer Engineering) or relevant work experience required 5+ years experience as a consultant or architect working on highly technical, agile teams Experience with modern deployment automation tools, scripting, and methods Experience with the enterprise software sales process preferred Working experience with modern IaaS, PaaS, container and Serverless cloud technologies Working experience with cloud-native application development Working experience with modern software engineering processes Working experience with modern release and incident management processes Working experience with continuous delivery pipelines, testing strategies, and quality validation. Must have excellent written, oral, and presentation communications skills. Must possess excellent problem-solving and analytical skills Ability to work with minimal supervision, engaging peers and other departments to accomplish assigned goals, and effectively execute projects in a matrix environment. Desired Experience: Working experience with the Dynatrace Platform or a Dynatrace certification