ServiceNow Product Manager

As a Lead Product Manager/Business Analyst, your role involves defining and communicating product/project strategy to ensure alignment with business objectives. You will lead the product development lifecycle from ideation to launch by collaborating with cross-functional teams. Conducting market research and competitive analysis will be crucial in informing product decisions and roadmaps. Gathering and prioritizing requirements based on stakeholder feedback and market needs, and presenting findings to leadership are key responsibilities. Developing and maintaining product/project/program roadmaps to ensure timely delivery of features and enhancements is also part of your role. Analyzing product performance metrics and customer feedback will help drive continuous improvement. Facilitating communication among stakeholders, including engineering, marketing, and leadership teams, is essential. Driving measurable outcomes by enabling effective decision-making and proactively advancing the program will be a focus of your work. Key Responsibilities: - Define and communicate product/project strategy, ensuring alignment with business objectives. - Lead the product development lifecycle from ideation to launch, collaborating with cross-functional teams. - Conduct market research and competitive analysis to inform product decisions and roadmaps. - Gather and prioritize requirements based on stakeholder feedback and market needs. Also present findings to leadership. - Develop and maintain product/project/program roadmaps, ensuring timely delivery of features and enhancements. - Analyze product performance metrics and customer feedback to drive continuous improvement. - Facilitate communication among stakeholders, including engineering, marketing, and leadership teams. - Drive measurable outcomes by enabling effective decision-making and proactively advancing the program. Qualifications: - 8+ years of experience in product management, business analysis, or program management. - Strong understanding of Agile methodologies and experience in product development. - Excellent analytical, problem-solving, and decision-making skills relevant to implementations. - ServiceNow experience is highly preferred. - Exceptional communication and leadership skills, with the ability to influence stakeholders at all levels. - Experience managing software products or technology solutions. - Strong product and strategic mindset.,