ServiceNow Developer

Job Description

JOB DESCRIPTION ● Essential Duties and Responsibilities: ○ Configure and customize ServiceNow modules. ○ Troubleshoot production and test issues, recommend corrective actions, and perform resolution. ○ Managing development deliverables using an Agile Framework ○ Support customers across various time zones. ● Qualifications: ○ Must have ■ 2 to 4 years of total IT experience ■ 1-2 years of ServiceNow Support and Development experience ■ BE/BTech degree in Computer Science, Information Systems or equivalent field ■ ServiceNow Certifications - CSA ○ Good to have ■ ITIL Foundation V3 or v4 certification ■ ServiceNow Certifications – CAD ● Knowledge, Skills and Abilities: ○ Must have ■ Experience with ServiceNow modules - ITSM ■ Experience with application support and development activities. ■ Experience creating and configuring ServiceNow Business Rules, UI Policies, UI Actions, Client Scripts, Flows and ACLs. ■ Write code adhering to coding best practices. ■ Understanding or experience with technical aspects of ServiceNow such as JavaScript, XML, HTML, AngularJS, CSS ■ Ability to work in shifts or out of standard working hours. ■ Ability to work independently and as a team member. ○ Good to have  Experience with ServiceNow modules – SPM, CMDB, ITOM, ITAM  Experience with resolving issues within SLA timelines  Experience with Upgrade and Cloning activities  Knowledge of Service Portal, UI Builder, Workspaces, Now Assist, Performance Analytics, Scoped applications,  Experience with working in a client-facing environment. ● Professional Requirements: ○ Strong written and oral communication skills including presentation skills. ○ Strong problem solving and troubleshooting skills. ○ Proven success in contributing to a team-oriented environment. ○ Organizational, multi-tasking, and time-management skills Show more Show less