serviceNow Developer

About Company :

They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

About Client:

Our client is a global digital solutions and technology consulting company headquartered in Mumbai, India. The company generates annual revenue of over $4.29 billion (₹35,517 crore), reflecting a 4.4% year-over-year growth in USD terms. It has a workforce of around 86,000 professionals operating in more than 40 countries and serves a global client base of over 700 organizations.

Our client operates across several major industry sectors, including Banking, Financial Services & Insurance (BFSI), Technology, Media & Telecommunications (TMT), Healthcare & Life Sciences, and Manufacturing & Consumer. In the past year, the company achieved a net profit of $553.4 million (₹4,584.6 crore), marking a 1.4% increase from the previous year. It also recorded a strong order inflow of $5.6 billion, up 15.7% year-over-year, highlighting growing demand across its service lines.

Key focus areas include Digital Transformation, Enterprise AI, Data & Analytics, and Product Engineering—reflecting its strategic commitment to driving innovation and value for clients across industries.

Job Title: ServiceNow Developer – ITSM/ITOM/Flow Design

Experience

Location

Job Overview:

ServiceNow Developer

Key Responsibilities:

• Design, develop, and configure solutions within the

  ServiceNow platform

  , specifically in

  ITSM and ITOM

  .
• Develop and automate workflows using

  Flow Designer

  and business rules.
• Customize forms, tables, and portals using scripting (JavaScript, Glide API).
• Build and manage

  Service Maps

  for accurate CMDB representations.

Required Skills:

• Strong expertise in

  ServiceNow ITSM

  (Incident, Problem, Change, CMDB).
• Hands-on experience in

  ServiceNow ITOM

  (Discovery, Event Management, Service Mapping).
• Proficient in

  Flow Designer

  , Workflow Editor, and Flow orchestration.
• Good coding skills in

  JavaScript

  ,

  GlideScript

  , and server/client-side scripting.
• Experience with

  Service Mapping

  and CI relationship modeling.
• Good knowledge of

  UI Policies

  ,

  Client Scripts

  ,

  Business Rules